Sat.Jun 15, 2024 - Fri.Jun 21, 2024

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Staying ahead of recent changes in Google’s search and AI results

eHotelier

The search giant’s underlying algorithm is extremely sophisticated and ever-changing, but it always prioritizes consistency, quality, and relevance in order to deliver users the best results.

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Two chefs on the versatility of kangaroo meat

Hospitality Magazine

It doesn’t get any more Australian than kangaroo, does it? Our national emblem is synonymous with our country’s culture, outback, and cuisine. Chefs across the country have long been looking to the local protein to craft classic dishes as well as develop new creations. Whether it’s a tartare, an alternative steak option, or a stock base, kangaroo is a versatile protein.

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Gen Z Dining Trends Restaurant Operators Must Know About

Modern Restaurant Management

“While Gen Z doesn’t have a ton of disposable income, this generation is more likely to spend the extra money they do have on experiences, like visiting restaurants, than other generations.” Those words from Katherine Pendrill, Senior Manager, Content Marketing at TouchBistro, should be quite telling for restaurant operators as they point out the opportunity that exists to reach a valuable audience.

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How to improve your independent hotel operations

MEWS

What do we mean by hotel operations? Let’s quickly make sure we’re all on the same page. When we talk about hotel operations, we’re encompassing the entire process of how a hotel runs on a daily basis. There are lots of moving parts that must be closely coordinated across multiple teams, all with the goal of delighting guests and running an efficient business.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Luxury hotel marketing: 5 key strategies to succeed

eHotelier

Your luxury hotel marketing strategy must tell a story that shows your customers what sets you apart and makes the experiences you offer unique. Importantly, you must actively target a distinct group of customers and ensure your messages appear in all the right places.

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Tackling Common Restaurant Payroll Challenges

Modern Restaurant Management

While running a restaurant can be rewarding, the job can be daunting and stressful. Managing finances and staying on track of payroll often comes with unique challenges. Understand Worker Classification A common mistake businesses make is improperly classifying employees as independent contractors. There are key differences between employees and independent contractors and misclassification can lead to legal issues and costly penalties for the business.

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What is a Banquet Event Order? Meaning, Checklist & Template

Hotelogix

In the hospitality industry, creating memorable events is important to ensuring business success. The core of this process is the Banquet Event Order, which is a detailed document that lists all the details of an event. Ensuring proper coordination between the hotels and venues is also crucial.  This blog will discuss everything about Booking Event Orders - what they include, why they are essential, examples, and tips for creating and managing them.

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Hospitality in the time of COVID-19

eHotelier

Hospitality employees’ stress levels during the COVID-19 pandemic and their later career trajectories may depend on both their experiences in the workplace and personal traits. New research explores how workplace experiences during the pandemic affected these employees’ subsequent career choices.

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DAP & Co. relaunch Brisbane’s Naldham House in July

Hospitality Magazine

Hospitality group DAP & Co. (Popolo, Gresham Bar, Walter’s Steakhouse & Bar) have announced they will be opening Naldham House next month as part of Dexus’s $2.5 billion waterfront Brisbane project. The heritage-listed, three-storey building on Mary Street has undergone extensive renovations and will reopen hosting three hospitality concepts.

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Grow Big, Pay Smart: How To Unlock Efficiency In Payroll Management

Speaker: Joe Sharpe and James Carlson

Running a small business is no small feat. Payroll management, in particular, can be one of the most time-consuming and complex parts of that equation. Yet, businesses that crack the code on streamlining these processes often discover not just savings, but new avenues for growth. Our expert speakers will share actionable insights and real-world examples of how businesses have reduced overhead and improved payroll efficiency.

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GenAI Copiloting Use Cases for Hoteliers Applicable Today

Larry Mogelonsky

(Originally published on Hospitality net on Friday, June 14, 2024) One of the foremost ways that generative artificial intelligence (GenAI) will help hoteliers is through tools that function much like how individual people are using ChatGPT today: to help with the creation of text. Before looking at specific use cases that senior hotel leaders and managers can try out right now, some theory is in order.

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Two sides of the same coin: GenAI and AI

SAS

“Generative AI is essentially just a subcategory of AI; it’s not that new algorithms have been invented.” Marinela Profi, AI Product Strategy Lead at SAS, says it up front and directly in her most recent podcast interview. “It takes a variety of data points, code, images and then, based on [.

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137 Pillars House joins SLH considerate collection

eHotelier

The award-winning 137 Pillars House is a stunning 30 suite boutique Hotel with a rich colonial past; built around the original colonial teak homestead which dates back to the late 1800’s. It is located in a leafy residential enclave a few minutes’ walk from the historical Wat Gate Temple, Ping River and boutique shopping area.

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The Art of Creating an Addictive Restaurant

Modern Restaurant Management

How do you make your restaurant so appealing, so addictive, that it draws guests back again and again? It’s a question that always troubling restaurant owners. This is where restaurant marketing becomes a deeply creative endeavor. It's all about storytelling. And the part that resonates with people is HOW the story is told. There are various frameworks we can use to construct a compelling story which captivates your guests.

Marketing 110
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Unlocking Innovation 

Lodging Magazine

When it comes to in-room entertainment technology, the guest experience is driven by guest expectations. Hoteliers looking to foster loyalty often feel pressure to meet these preferences, which tend to be generational. “As Millennial and Gen Z travelers represent an increasing share of bookings, they’re bringing their technology expectations with them,” observed Peter Feeney, vice president, DISH Business.

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Educators share their experiences from SAS Innovate

SAS

Good educators are more than a source of knowledge; they inspire, innovate and continuously adapt to provide their students with the best learning experiences. Effective educators embrace new technologies, foster critical thinking and prepare students for future challenges. Recognizing their importance, SAS recently honored exemplary educators at SAS Innovate 2024. [.

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Train the trainer – the four stages of training

eHotelier

T&D is never ending and it needs to be implemented for all employees at all management levels and positions. It is best to follow this specific four-stage structure when implementing trainings.

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Balancing the human touch with AI — a Q and A with Marbue Brown

Fast Casual

Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of his panel at the ICX Summit in Charlotte, NC on September 9-11.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Can We Please Let Croissants Be Croissants?

EATER

Who cares if they stand on end! | Shutterstock The latest croissant trends too often result in dense, greasy pastry When New York City restaurant Lafayette sent me a box of their viral Supreme pastries last year, I felt like I had cheated. These were the pastries people had waited on line hours for (something I, having lived through the Cronut , refuse to do), clamoring for the admittedly beautiful rounds of pastry swirls topped with an evocative drip of ganache.

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6 Ways Revenue Management Systems Help Hoteliers Do More with Less

Revfine

Most independent hoteliers are used to juggling more with less dedicated resources, but effective revenue management—and the tools that enable it—should not be written off as exclusively a "big brand" or "large hotel" concern. What Is a Revenue Management System? Among the technologies typically used by hoteliers, revenue management systems (RMS) are uniquely positioned to The post 6 Ways Revenue Management Systems Help Hoteliers Do More with Less appeared first on Revfine.com.

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Hotel demand forecasting: a beginner’s guide

eHotelier

When you understand what’s most likely to come next, you can plan and act accordingly—and ultimately be more successful.

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'Catching up on Catering' with Erle Dardick

Fast Casual

FastCasual editor Cherryh Cansler chats with catering guru, Erle Dardick, about the $124 billion catering industry and how technology is only part of a restaurant's successful catering strategy.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Recent FTC Rule Implements Nationwide Ban on Most Non-Compete Agreements

Modern Restaurant Management

The Federal Trade Commission recently issued a rule largely banning the use of non-compete agreements nationwide. The stated purpose of the rule is to address the significant harm non-compete agreements have inflicted on fair competition in recent years. While several states, including California, already have similar bans in place, the FTC determined that a nationwide rule was necessary as the state-by-state approach did not adequately solve the problem.

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Protect Your Guests from Summer Bed Bug Bites

Hotel Business

Bed bugs have a significant impact on people of all walks of life, from ruining family vacations to impacting European elections. This summer season has been especially troublesome for hotel managers looking to protect their reputations. Globally hotels are seeing an increase in bed bug activity, mostly fueled by the bugs “hitchhiking” around the world with increased ferocity.

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Andy Wisniewski appointed Wellness Specialist at IHG Khao Yai Resort

eHotelier

Located in the heart of Thailand, 2.5 hours’ drive north-east of Bangkok, Khao Yai is a captivating destination for travellers’ seeking a natural beauty, local culture, wildlife, adventure and much more. The UNESCO World Heritage Site offers lush landscapes, diverse ecosystems and a wide variety of activities that promise an unforgettable experience for visitors.

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Restaurant marketing: 6 ways to win media attention

Fast Casual

Earnings reports will always stand out, but even grand openings are no longer a coverage guarantee. When announcements are few and far between or stories fall flat, restaurants can stay top of mind by putting these factors to work.

Marketing 116
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program