Sat.Oct 05, 2024 - Fri.Oct 11, 2024

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The power of experience: how guest satisfaction can influence hotel pricing strategies

eHotelier

As consumers become more informed and online booking environments offer new levels of transparency, hotels will discover that positive guest experiences are not just beneficial—they are essential for maintaining pricing power.

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Australia’s best wine lists of 2024 announced

Hospitality Magazine

Melbourne’s Gimlet has taken out a run of significant honours at the 31 st Australian Wine List of the Year Awards. Celebrated at the Ovolo Hotel in Sydney’s Woolloomooloo on Monday 30 September, the awards recognised Australia’s outstanding wine-centric venues and their sommeliers. Gimlet at Cavendish House took out of a major slew of awards, in particular the night’s most prestigious title, Wine List of the Year.

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Latest News from Malaysia Hotel Industry October 2024

Soft Inn

The Malaysian hotel industry is currently facing challenges as many locals flocked to Thailand for holiday trips in the last month, September. This shift in travel patterns raises important questions about why travellers are choosing international destinations over local stays. Factors such as appealing travel deals, the allure of Thailand's vibrant culture and activities, and the ongoing interest in unique experiences are drawing attention away from Malaysia's own attractions.

Marketing 232
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Self-Check-In at Hotels: Benefits and Growing Trends

Hotelogix

Self-check-in technology is becoming increasingly popular in the hospitality industry. It allows guests to check themselves in through hotel kiosks or mobile devices, reducing the need for human interaction. This method not only speeds up the check-in process but also enhances the guest experience, providing convenience and flexibility. What is a Hotel Mobile Self-Check-In App?

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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3 sustainable changes that attract younger generations to your hotel

eHotelier

Given how cognizant younger generations are of climate issues, ensuring your hotel has features that align with their environmental ethics can be engaging. Not to mention, it offers significant benefits to your business.

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More Trending

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Restaurant Trends to Look For in 2025

Modern Restaurant Management

History will show that COVID was the line of demarcation for the hospitality industry in the 21st century. In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison. Since COVID, technology in the restaurant industry has moved at lightning speed.

Concierge 178
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We Should Have Had a Canned Shirley Temple a Long Time Ago

EATER

Why didn’t anyone think of this earlier? | 7UP 7UP’s new Shirley Temple soda is more than a novelty These days most soda innovations are horrifying novelties , your Oreo Cokes and Flamin’ Hot Mountain Dews — things that people want to drink out of perverse curiosity, not desire. But this “holiday season,” 7UP seems to have cracked the code and given people something they actually want, even if we had never named it before: a Shirley Temple in a can.

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Keeping the construction process unimpeded

eHotelier

When you’re managing a construction team, you have so much on your plate that hurdles and obstructions to the regular running of things can seem more disastrous than they initially appear.

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Kind Holidays: How IDILIQ Group is changing lives through compassion in hospitality

Hotel Owner

In the bustling world of hospitality, where competition and profit margins often dominate the conversation, one initiative offers a refreshing focus on compassion, kindness, and making a difference. That initiative is Kind Holidays, a groundbreaking programme led by Grant Peires, Communications Director at IDILIQ Group. Since its inception, Kind Holidays has provided hotel stays for families experiencing unimaginable hardships, giving them a much-needed respite and the chance to create cherished

Pricing 119
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Little Treat Culture: How Restaurants Can Leverage Snacking Trend

Modern Restaurant Management

Little treat culture — the growing trend of people indulging in small-sized snacks or indulgences as a way to self-care or reward themselves can be transferred to the restaurant plate, providing opportunities for profitablity and creativity. According to an 84.51° study, 74 percent of US consumers under 35 snack at least a few times daily.

Pricing 153
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What Is a Mexican American Cocktail? These Bars Have Answers.

EATER

Bartenders across the country are combining ancestral and modern techniques, curating backbars that go beyond tequila and mezcal and bringing a personal touch to their menus.

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Why Housekeeping is the heart of a hotel: leadership insights

eHotelier

Housekeeping impacts every part of the hotel, and this influence is felt in both guest satisfaction and the overall wellbeing of employees.

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What Shall We Do When Job Seekers Cheat the AI Hiring Systems?

Hospitality Net

AI can streamline the hiring process, but concerns linger. For example, AI could perpetuate gender or racial biases in the hiring process, just like most human HR managers could do. Meanwhile, to increase the chances of being picked by AI, job candidates must prepare resumes and job interviews tailored to AI’s “preference.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Meet the team: Jayvee Gabon, Business Development Manager – Philippines

STAAH

Meet Jayvee Gabon, a dynamic professional with extensive experience in both hospitality and the travel technology industry. From managing key destinations in the Philippines to helping hotels leverage cutting-edge technology, Jayvee’s journey is one of growth and passion for the industry. A Bit About Jayvee’s Career Journey: Jayvee Gabon began his career in hospitality at Best Western Plus Lex Cebu, where he started as a Sales & Banquet Executive before being promoted to Sales Accounts

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Dua Lipa’s Controversial Diet Coke ‘Recipe’ Is Nothing New

EATER

Lille Allen/Eater Similar to Midwestern pickle soda and South Asian masala sodas, Dua Lipa’s salty-spicy Diet Coke works — and is easy to make at home This past weekend, the singer Dua Lipa made a stop at an Austin restaurant before the ACL Music Festival. While she was there, she stirred both ire and intrigue online when she shared an Instagram story featuring her unusual Coke “recipe.

Marketing 116
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Guest Engagement: 5 tactics to grow it in your property

eHotelier

Engagement is important for every industry. It means you are actively connecting with your target instead of being ignored by them. According to Salesforce, 80% of customers agree that the experiences provided by brands are as meaningful as their services.

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Why Does Metasearch Marketing Matter for Independent Hotels?

Revenue Hub

In the quest to increase direct bookings, many hotels often find themselves limited by a narrow range of strategies. NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date While marketing efforts such as social media or content creation help generate awareness, they don’t always capture a guest at the critical moment they are ready to book.

Marketing 109
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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The rise of contactless hotel services

Hotel Owner

The hospitality industry has witnessed a huge transformation in recent years, driven by the accelerated adoption of digital technologies. Among these innovations, contactless hotel services have rapidly emerged as a defining feature, altering the way guests experience their stays. Services such as contactless check-ins, digital payments, and minimal in-person interactions with staff have become increasingly common, particularly in a post-pandemic world that demands higher standards of safety an

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‘Agatha All Along’ Makes the Sous Vide Relevant Again

EATER

The new Disney Plus series picks up where the limited series ‘Wandavision’ left off, following Agatha as she works to dispel her own share of curses, witchcraft, and mechanical wizardry with the help of some beloved kitchen equipment. | Disney Plus In the supernatural Disney Plus series, the cult-favorite cooking tool rises to the occasion Spoilers for Agatha All Along , Episode 2 Technology and magic — the kind witches are known to wield — have historically been at odds in the world of Marvel C

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Exquisitely experiential meetings and events at the Fairmont Rio de Janeiro Copacabana

eHotelier

Meetings and events are in the midst of a renaissance heading into 2025, with numerous contributing factors as to why. Top of the list for the corporate and group segments is the need to bring people together in a world that has embraced hybrid or fully remote working arrangements.

Events 237
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All-in-One Platforms: Convenience or Costly Mistake for Hotels?

Revenue Hub

The debate between “best-of-breed” and “all-in-one” solutions is not new; in fact, the war between these competing ideologies has waged on for many years, especially within the world of hospitality. NB: This is an article from Infor Subscribe to our weekly newsletter and stay up to date On one hand, it’s rather easy to make a case for an all-in-one solution – if you can get everything you need, exactly as you need it, in one place, why would you divide and conquer?

Article 108
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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The High 5 of High Return Hospitality: Elevating Guest Experience, Employee Satisfaction, and Profit Margins

Hospitality Net

Technology plays an increasingly pivotal role in today’s hotel and resort operations. From property management to mobile point-of-sale, the right systems can help properties streamline processes, improve staff communication, and enhance guest service. Moreover, as consumer expectations skyrocket, there’s no margin for error.

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Economic ‘Uncertainty’ Is Prevailing Theme of Lodging Conference Keynote

Lodging Magazine

While projecting a ‘soft landing’ for the U.S. economy going forward, economist Bernard Baumohl acknowledged that much of the uncertainty surrounding the macroeconomy makes it very difficult to accurately forecast what lies ahead for the lodging industry in the near term. Speaking during the general session at The Lodging Conference, Baumohl—chief global economist at The Economic Outlook Group—began his remarks by saying the U.S. economy has been “remarkably resilient” over the last few years.

Magazine 105
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Unfortunately, You Do Need a Potato Ricer 

EATER

Lille Allen/Eater Potato ricers are annoying and bulky. They’re also essential for perfect mashed potatoes. Unitasker gadgets are, in my opinion, generally a waste of money and space. Sure, it’s great to have a garlic press, and a cherry pitter does come in handy when it’s peak stone fruit season, but for most of the year, this junk just takes up space in my meager kitchen storage situation.

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The GDS: Low Cancellation Rate and One of the Highest ADRs

Revenue Hub

How important is it to list on the GDS? And how well does the GDS perform compared to other distribution channels? NB: This is an article from D-Edge Subscribe to our weekly newsletter and stay up to date To better understand the opportunities hotels are missing, we conducted an analysis of booking data from independent hotels and small to medium-sized hotel groups across Europe and Asia Pacific.

Book 107
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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.