Sat.Jun 18, 2022 - Fri.Jun 24, 2022

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Restaurant Retention: How to Keep Employees Happy

Modern Restaurant Management

During the Great Resignation of late 2021, staggering numbers of employees left their jobs in search of new opportunities. Lack of opportunity, low pay, difficulty with childcare, and feeling disrespected at work were amongst a wide variety of factors listed as motivators. Amongst those who left their workplace, one-fourth of those were in the hospitality industry.

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The Guide to Success with Ghost Kitchens for Restaurant Owners

7 Shifts

Whether you want to call them ghost kitchens, dark kitchens, cloud kitchens, or something else, there's no denying that this new model has exploded in popularity these past few years. While that popularity has generated excitement about the prospect of these dining room-less restaurants, it's important to remember that ghost kitchens aren't an easy thing to pull off.

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Daily Harvest Pulls French Lentil and Leek Crumbles Following Reports of Serious Illness

EATER

Daily Harvest Crumbles promotional image. | Daily Harvest. Consumers are claiming the company’s new plant-based protein sent them to the hospital In late April, Daily Harvest — a celebrity-backed food brand that’s popular on social media for its ready-to-blend smoothies and other frozen foods — announced the launch of its plant-based protein line called Crumbles, which come in walnut and thyme and French lentil and leek varieties.

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Humanizing Innovation: Embracing Technology for Better Customer Experience in the Hotel Industry

Soft Inn

JeeShen, the founder and CEO of Softinn shared his thoughts on embracing technology for better customer experience in the hotel industry along with fellow speakers - Assoc. Prof. Ts. Dr. Md. Shohel Sayeed, Faculty of Information Science and Technology (FIST), Multimedia University (MMU) and Ts. Dr. Ong Lee Yeng from FIST MMU. In his presentation, JeeShen dissects the technology stack used in one of the oldest industries - Hospitality (or Hotel).

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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How Transaction Monitoring Can Help Prevent Food and Beverage Fraud

Modern Restaurant Management

As cash intensive businesses (CIB), food and beverage businesses have historically been sites of fraud. Yet, as such businesses move their sales, ordering, operations, and bookings online, the rates of fraud have only increased. Looking at online food delivery overall, the sector is projected to reach revenues of $343.80 billion in 2022, per figures published on Eatance.

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Is a POS Really Worth the Investment?

Restaurant Engine

A POS is really worth it because it lets your customers take ownership of their payment options. With the global point of sale (POS) market growing at exponential rates , you may be wondering if a POS system is really worth the investment for your restaurant. Because you are a customer facing business, and you want to provide the best overall customer experience to your diners, a POS system is a vital tool in your operational and marketing arsenals.

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WestJet to trial Zamna technology to accelerate passenger check-in

PhocusWire

Zamna says this is the first example in North America of an airline using this type solution to verify international traveler data before airport arrival.

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Top Tips for Seasonal Hiring this Summer

Modern Restaurant Management

Hiring teams are facing a specific challenge this summer–quickly hiring the top seasonal talent before someone else does. Summer 2022 is certainly expected to look different than the last two years as travel and gatherings increase. According to Forbes , 2022 summer travel plans are on the rise as 85 percent of Americans are planning to travel this summer while 46 percent plan to fly.

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NRN editors discuss Chick-fil-A’s new drive-thru idea, the revolving door of restaurant CEOs, Chipotle’s possible union

Nation's Restaurant News

Plus, hear from Applebee’s president John Cywinski on the brand’s future in music

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In Defense of Prunes

EATER

Shutterstock. Widely dismissed as a lowly constipation cure, prunes are, in fact, a superior dried fruit For too long, prunes have been relegated to the health food aisle, paraded out only as a solution to immovable bowels. Even their mere mention is guaranteed to turn up many a wrinkled nose. But I won’t stand for it a moment longer. Because prunes are, without a doubt, actually the best of the dried fruits.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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In The Big Chair - Marcus Rader of Hostaway

PhocusWire

Marcus Rader has been steering Hostaway, a specialist in vacation rental property and channel management, since 2016.

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Six Concepts Every Restaurant Employee Handbook Should Cover

Modern Restaurant Management

The idea of creating a well-thought, engaging employee handbook isn’t why restaurateurs go into the food industry. However, spending the time to create a handbook will help create the desired culture, as well as save time and money (helping to avoid employee turnover as 36 percent of employees say they quit because they wish they had better training, legal action, safety concerns).

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Cambria Hotels Launches Summer-Inspired Margaritas at Six Hotels

Lodging Magazine F&B

ROCKVILLE, Maryland—Cambria Hotels launched six destination-inspired interpretations of its Cambria Margarita. Curated by the brand’s Certified Cicerone and Mixologist Zach O’Haire, the Taste of the Destination margaritas enhance the bar-forward experience at Cambria Hotels. Guests staying at Cambria Hotels can experience a taste of the surrounding city with the brand’s margaritas infused with signature flavors.

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Where the Kubba Meets the Road

EATER

Photography by Michaël Protin/Artwork by Eater. [link].

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Return of direct bookings leads to greater ownership

PhocusWire

Direct bookings align with the consumer demands that are driving the shift to web3.

Book 52
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MRM EXCLUSIVE: Fast Food Has Become a Hi-Tech Job

Modern Restaurant Management

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Who makes the magic happen? Cashiers, cooks, and other QSR crew members. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities.

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What’s the purpose of your B&B website?

Bed and Breakfast Coach

Today is the longest day, and in the northern hemisphere it’s the start of summer. I hope the sun is shining wherever you are in the world. Today’s livestream is called – What’s the purpose of your website? I did a video recently on websites, and today, I’m going even deeper into what purpose your website serves and how it’s one of 3 crucial elements in your digital marketing or online marketing.

Book 52
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The 19 Best Taquerías in Mexico City

EATER

Tacos at Cariñito Tacos. | Andrew Reiner/Eater. From a 70-year-old institution for barbacoa and Norteño music to a fusion taquería serving pork belly in soy sauce with natural wine, here’s where to eat tacos in CDMX Mexico City is the epicenter of the taco universe. According to Mexico’s National Institute of Statistics and Geography , there’s a taquería every 1,200 feet in the city, a sign of Chilangos’ obsession with tacos.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Business travel industry facing challenges outside of COVID

PhocusWire

Travel managers and suppliers cite government policies and staffing shortages as challenges to recovery.

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Celebrating 90 Years of Fresh, Maine Lobster

Modern Restaurant Management

Beal’s Lobster Pier is celebrating its 90th anniversary this summer. Modern Restaurant Management (MRM) magazine caught up with co-owner Stuart Snyder to discuss the Southwest Harbor, Maine landmark’s past, present and future. What Harvard Beal founded in 1932 as a wholesale fish market evolved into a go-to waterfront dining destination and experience.

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4 Ways to Keep Up with the Restaurant Industry Trends

Lithos POS

The restaurant industry is becoming more and more competitive day by day. The only way to stand out in the market is to keep up with industry trends. Keep an eye on market changes, customers, technology, and more. keeping up with industry trends can help you to plan and forecast. So its time to discuss how to keep up with the restaurant industry trends. 1.

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The 14 Best Barbecue Joints in Kansas City

EATER

Outside Joe’s Kansas City Bar-B-Que | Steve Puppe/Eater. From the famous Z-Man brisket sandwich at gas station icon Joe’s to sweet-and-sour smoked pork at a Thai-Kansas fusion spot, here’s where to eat meat in KC Since Henry Perry, the self-styled father of Kansas City barbecue, opened his first lunch stand in 1908, locals and tourists have been trying to pin down what exactly defines the KC barbecue style.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Zipp Mobility secures €6.1M for e-scooter and e-bike expansion

PhocusWire

Established in 2019, Zipp Mobility has e-scooter and e-bike operations in nine cities in the U.K., Ireland and Poland.

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Controle los gastos de su restaurante con estos consejos rápidos

The Restaurant Times

Antes de abrir un restaurante, uno se centra sobre todo en el capital necesario para abrir el negocio. Uno de los errores más significativos que cometen los restauradores noveles es olvidarse de tener en cuenta el capital de explotación necesario hasta que el restaurante alcance el umbral de rentabilidad y empiece a generar ingresos. E incluso después del punto de equilibrio, si no se controlan los costes del restaurante, difícilmente se podrán ver o disfrutar los beneficios.

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How Hoteliers Can Maximize Revenue and Engagement Along the Entire Guest Journey

Guest Experience: Lodging Magazine

As the hotel industry emerges from the COVID pandemic, it’s clear that the desire for travel has not diminished these past two years. However, today’s guest expectations have never been greater. The hotel owners and operators who evolve their offerings to meet and exceed those expectations will stand out from the crowd. Hospitality teams have expanded their strategies to examine and improve all aspects of the guest journey, from the dreaming and research phases, through […].

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The World’s Destination Dishes

EATER

Some foods are simply iconic. They become so associated with a specific place — listed on every chalkboard menu in town, recommended by every bartender, raved about in every travel guide — that no visitor can leave without a taste. Travelers can’t miss the gooey cheese pull from a square of pizza alla pala in Rome; the satisfying slurp of perfectly chewy noodles from unctuous shoyu ramen in Tokyo; the shot of adrenaline exploding from a tangy, spicy golgappa in New Delhi; or the sweet zing of a

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Startup Stage: Stay Open turns empty buildings into pod hotels

PhocusWire

Stay Open creates pod hotels in vacant or underutilized office and retail space, while contributing proceeds to help unhoused people.

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Sorprenda a tus huéspedes con una gran experiencia en el restaurante

The Restaurant Times

En el creciente sector de la restauración, tienes que hacer algo que te mantendrá un paso por delante de tus competidores, y tus clientes se quedarán enganchados a tu restaurante durante mucho tiempo. Disponer de menús innovadores y realizar un marketing exhaustivo te ayudará, por supuesto, pero si puede ofrecer la experiencia adecuada a los clientes del restaurante, la mitad de tu trabajo estará hecho.

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Will we see you at the 2022 NHLA Stars of the Industry Awards Gala?

NV Hotels

The Nevada Hotel and Lodging Association is pleased to host the 11th Annual Stars of the Industry Awards Gala celebrating the exceptional professionalism and outstanding service of top individuals in our industry. The exciting event will take place at Park MGM on September 8, 2022. Our emcee will be Mr. Greg Chase so expect lots of fun. This is the hospitality event of the year and sells out.

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The Easiest Way to Improve a Slice of Mediocre Pizza

EATER

Shutterstock. When you’re not sure if you’ll be getting quality pizza, order it well-done This post originally appeared in the June 20, 2022 edition of The Move , a place for Eater’s editors to reveal their recommendations and pro dining tips — sometimes thoughtful, sometimes weird, but always someone’s go-to move. Subscribe now. In this life, there is no accounting for taste, which is why so much pizza is bad.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.