Sat.Nov 27, 2021 - Fri.Dec 03, 2021

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Lost in Translation? Why Conscientious Menu Language Matters

Modern Restaurant Management

The last time I was in Madrid, a friend and I perused English menus at a popular tapas joint. I requested the Spanish menu, too. As a food translator, I know that seeing the original is often the best way to decipher what’s on offer. As I salivated over old favorites, my non-Spanish-speaking friend asked, “What’s this world-famous potato dish with eggs?

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Make On-Call Scheduling for Restaurants Better for Your Team

7 Shifts

In many restaurants, on-call scheduling is inescapable. It's a saving grace when things get unexpectedly busy or when a team member calls in sick at the last minute. However, when mismanaged, on-call scheduling can frustrate staff, throw off their work-life balance, and impact financial security. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed.

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Dispatches From an American Epicenter

EATER

Two years in the lives of four restaurants trying to hang on after New York City became an early focal point of the coronavirus pandemic: a beloved 24-hour diner, an iconic banquet hall, a young neighborhood restaurant group, and a power-lunch titan [link].

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Self Ordering: The Future Of The Restaurant Industry

The Restaurant Times

Since the last few years, online ordering has evolved on so many levels. With technology getting more advanced each passing second and customers becoming increasingly tech-savvy, online ordering has become more prevalent around the world. From traditional ordering via phone calls to digital menus, it is now the age of self ordering. Self ordering is anticipated to be the future of the restaurant industry on the back of the myriad benefits they offer to customers. .

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Menu Prices Are Rising, But Loyalty Programs Can Help Restaurants Stay Ahead

Modern Restaurant Management

It’s an unsavory fact: food is getting more expensive. In October, the USDA reported year-to-date averages, noting that food-at-home (grocery store) prices have increased 2.5 percent and food-away-from-home (restaurant) prices have increased 3.6 percent. If current projections from the U.S. Department of Agriculture prove accurate, this is a trend that is likely to continue—according to the forecast for 2022, food-at-home prices are expected to increase between 1.5 and 2.5 percent, a

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Sustainable hotels and The Black Sheep Inn: An example to follow

EHL Insights

Although the number of hotels and inns claiming to be sustainable keeps increasing, in reality how many of them are good examples of sustainable hospitality? The Black Sheep Inn in the Ecuadorian highlands is surely one of them. Recognized by various sustainability agencies, ‘La Posada de la Oveja Negra’, as it is called in Spanish, continues to attract travelers from around the world who seek profoundly sustainable lodging.

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The New Era of Restaurant Franchising In The New Normal

The Restaurant Times

Matteo Frigeri is the founder, with his partner David Liveing, of Seeds Consulting , a London-based company specializing in the UK and cross-border business development for the restaurant industry. Matteo, David, and their team have the privilege of working with some of the most talked-about international restaurant concepts such as The Avocado Show, The Vegan Junk Food Bar, The Butcher, Pitaya, Bubblewrap, Pieminister, and Crepeaffaire.

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Five Ways to Use QR Codes at Your Restaurant this Holiday Season

Modern Restaurant Management

With the holiday season here, it’s time to start thinking about your marketing strategy. Christmas and New Year’s Eve provide an excellent opportunity to increase your marketing strategy, especially for restaurants and bars. During the holiday season, people look for places to spend time with their friends and family. How can you convince them to choose your restaurant?

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Hotelbeds Launches The Compass Pro Service

Travel Pulse Technology

The new service helps advisors, hoteliers and others to grow their business with personalized data.

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Make the Most of Hot Cocoa Season with a Molinillo Whisk

EATER

An ornate molinillo. Hundreds of years before Swiss Miss, Indigenous Mesoamericans drank bitter, spiced chocolate — and invented the reigning champ of hot cocoa mixers With its high altitude and cool temps, afternoons in Bogotá are marked by warm beverages and snacky carbs. But whereas cultures with similar traditions like the tea-drinking English might go for scones and cucumber sandwiches, in the Colombian capital, where I was born and raised, the traditional onces santafereñas (afternoon snac

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Dream Vacations Awards Travel Agencies to 5 Military Veterans

Travel Pulse Hosting

One military veteran also won a spot for the 2022 River Cruise Summit.

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Your Restaurant’s Technology Touchpoints

Modern Restaurant Management

When it comes to equipment that helps your restaurant run more efficiently, you’ve probably encountered phrases like “add this to your technology stack” or “these solutions will help simplify your restaurant.” Maybe you’re a smaller operation with less than five units in one state or a mom-and-pop operation with one location that’s been in the family for years.

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Attractions e-commerce platform Convious nabs $12M for expansion

PhocusWire

Founded in 2017, Convious says it currently works with more than 125 theme parks, museums, zoos and other attractions in 16 countries.

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Irish Cream Deserves Your Respect

EATER

Victor Moussa /Shutterstock. Baileys and other Irish creams give off winter seasonal vibes, but enjoyment of the drink shouldn’t be limited to just a few months In the world of coffee, flavor can be controversial. Many aficionados insist that the beverage should be enjoyed straight-up so that the drinker can fully take advantage of the impressive bouquet of flavors that well-roasted beans can infuse into hot water.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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4 Pub Ideas To Lure Customers Through Events

The Restaurant Times

Since the coronavirus, pubs have been less popular than ever. With new social distancing guidelines, they are starting to reopen and people are enjoying going back and having a fun night. Because of the increased competition, getting into the bar sector and staying in business has become a very challenging undertaking. Many taverns and restaurants have come and gone, fading into obscurity as time passes.

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Bad Yelp Review? Here’s How to Respond

Modern Restaurant Management

Customer service starts the moment someone walks into your establishment. If your greeter fails to acknowledge the guest with a smile, that’s the start of a downward spiral that’s hard to reverse. Very often the greeter or host is doing many things (delivering drink orders, bussing tables), but the one thing they’re not doing is their main job which also happens to be the most important job in the restaurant!

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Sabre highlights agency recovery strategies, tech investment priorities

PhocusWire

The top five strategies being followed by agencies, as they look to recover, include personalized bundles for travelers, targeting higher yield customers and investing in new technology.

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Yelp Is Doing More to Help Winterize Restaurants Than the State of Texas

EATER

Montinique Monroe/Getty Images. [link].

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Aumento de las ganancias de restaurantes y bares en 2021: ¡9 maneras efectivas con las que no puedes equivocarte!

The Restaurant Times

Los bares y restaurantes que sirven licores tienen muchas posibilidades de obtener ganancias, ya que el alcohol es un artículo de alto margen de ganancia. La demanda de bebidas a base de licor aumenta constantemente, lo que hace que los bares y pubs sean un formato de restaurante lucrativo. Sin embargo, la dura competencia en este espacio y la tediosa tarea de mantener el inventario de licores, lo que genera grandes ganancias en restaurantes y bares, puede ser un desafío.

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How to Strategically Plan Your Restaurant Renovation

Modern Restaurant Management

Performing a restaurant renovation is a big step, but it help create a more positive and attractive environment. It’s important to recognize, though, that you shouldn’t attempt a renovation without sufficient planning. As with so many other areas of your business, your updates can significantly benefit from applying a little strategy to the process.

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VIDEO: ATPCO's Alex Zoghlin on travel retailing and a life in digital

PhocusWire

Zoghlin joined us in the PhocusWire Studio to discuss the latest developments in the progress toward a retail-based future for airline distribution and reflect on some of those other jobs in the last 20+ years.

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Everything You Ever Wanted to Know About Persimmons

EATER

Sophia Pappas. With their honeyed flavor and jammy texture, luscious persimmons are some of the best seasonal eating known to humankind “Persimmons look and taste like the fall season,” says Rachel Sullivan, the farm assistant at Frog Hollow Farm, a Brentwood, California, farm currently in the middle of its annual persimmon harvest. Seeing Frog Hollow’s orchards change color and the fruit turn “bright orange,” she says, “is the perfect welcome to fall.”.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Restaurant Interior Colors Guide: How To Select The Interior Color For Your Brand

The Restaurant Times

The restaurant interior colors have a significant impact on your customers’ perceptions, how long they stay, and how they feel. When choosing a restaurant’s color and ambience, it’s important to think beyond aesthetics. Customers can perceive your restaurant as a location to grab a fast bite, a place to have a leisurely coffee and dessert, or a place to chow down on a full three-course meal etc, based on the color scheme you choose.

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Modernize Your Recall Management Plan with Digital and Automated Strategies

Modern Restaurant Management

We’re in an unusual time when troubled supply chains are suddenly top of mind for the average American: supply chain woes have become fodder for late-night television hosts, and countless headlines warn us that we should’ve started our holiday shopping yesterday. Discussion of supply chain complexities seems to have become as common as chatting about the weather.

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Selina plots public listing via SPAC

PhocusWire

Selina, which was launched in 2015, is combining with existing SPAC New York-based BOA Acquisition Corp. with gross proceeds of $285 million anticipated from the deal.

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What We Miss When Vacation Rentals Become Contactless

EATER

Shared lodging like bed and breakfasts, boarding houses, and room rentals are falling out of favor, replaced by contactless, host-less vacation rentals. But at what cost? As planes take off from Mohammed V International Airport just outside Casablanca, there are usually a few common souvenir items bouncing around the cargo hold: colorful Berber rugs, freshly dyed leather jackets, delicately patterned lanterns, tightly woven baskets, and other purchases from the souks.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Top 5 Restaurant Operations Where Technology Can Drive Efficiency And Growth

The Restaurant Times

As the economy came to a grinding halt, many restaurant businesses were forced to shut down at the peak of the pandemic. The surviving ones desperately looked for new market opportunities. Business continuity plans used by most restaurants relied on technology as a primary component. In the Middle East edition of our PRIME report, we tried to understand the perceptions of the restaurant operators in the region regarding technology adoption.

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Winterize Your Ice Machine Now So It’s Ready to Produce Next Summer

Modern Restaurant Management

Because large equipment such as ice machines are designed to be in regular use, seasonal business owners and managers need to know how to winterize ice machines for the off-season. Why Winterizing Is Critical. Like a boat, an ice machine can be winterized. Prior to outlining the steps to winterizing an ice machine, it's important use proper winterizing techniques to avoid damaging the ice machine.

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Sounding Off: IPOs might hamper the spirit of innovation

PhocusWire

The balance between the formalities and culture of becoming a public company alongside fostering an ability to try new things is a difficult one.

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5 Questions We Have About Major Food Group’s Upcoming Miami Skyscraper

EATER

Santina, in New York City. | Nick Solares/Eater. MAJOR. — that’s how they want it spelled — is a “residential-hospitality tower” from the Carbone team As ever, Major Food Group is expanding. Earlier this week, a press release went out announcing that the team behind hit restaurants like Carbone and the Grill will be partnering with JDS Development Group “to conceive, build, and operate MAJOR. : a new residential-hospitality tower” that will rise 1,049 feet to become the tallest building in Miami

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.