Modern Restaurant Management

DECEMBER 31, 2020

According to a recent study , 44 percent of Americans use food delivery services, and the entire country spends over $100 billion on food delivery in a year. Offering delivery can, without a doubt, lead to more sales for your restaurant. For restaurants who are not able to employ their own delivery drivers, third-party delivery services like Grubhub, Uber Eats and EatStreet handle the delivery.

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Document Customer Service Information 231

EATER

DECEMBER 28, 2020

Being educated noodle consumers, we knew that there was, more generally, a pasta shortage due to the pandemic, but we were still able to find spaghetti and penne and orecchiette — shapes which, again, insult me even in concept. The missing bucatini felt different. It was specific. Frightening. Why bucatini? Why now? [link].

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The Restaurant Times

DECEMBER 31, 2020

The restaurant industry is experiencing a rapid transformation. To achieve the customer’s trust, a seamless and connected customer experience is the need of the hour. Whether your restaurant is receiving orders via walk-ins, online, over the phone, food ordering apps, or at a kiosk, having a reliable, omnichannel strategy that satisfies their need for a consistent experience is a must.

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Marketing Article 98

MBB Hospitality

DECEMBER 29, 2020

In this new age of ever-changing technology, it is important to keep up with the times and make sure your restaurant’s website is in good shape. If your restaurant’s website hasn’t been updated recently and is looking like a relic of the 2010 web page you started with, it may be time for a restaurant website redesign. In this post, you will find 7 signs that it is time to fix up your website so that customers don’t shy away from your restaurant all because it was just too difficult to look throu

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Download Information Marketing 52

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Here are their responses. To read part one, click here. Nick Kenner, Founder & CEO, Just Salad. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world.

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Sanitation Events Marketing Communication 230

The Restaurant Times

DECEMBER 30, 2020

Most restaurant owners fail to keep a tight check on restaurant inventory, and this is the biggest mistake they make. By not tracking inventory, you may be unwittingly increasing the food costs. Hence, keeping a check on your inventory on a daily basis, calculating the stock available at the beginning and at the end of every day, and reordering right on time is a must.

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Document Presentation Article 98

Modern Restaurant Management

DECEMBER 30, 2020

We have watched as the pandemic has gutted the economy, altered consumer behavior, and destroyed longstanding businesses essentially overnight. While some industries have thrived, the hospitality industry has been one of the hardest hit. With continued restrictions being imposed across the country as cases surge, making it through to the other side is hardly guaranteed.

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Modern Restaurant Management

DECEMBER 30, 2020

The end is now in sight. The vaccine rollout has begun and, perhaps by the second quarter of next year, life can start to “return to normal.” But restaurants must first survive the winter – literally and figuratively. The arrival of colder weather probably means the end of outdoor dining in many parts of the country. Still, survey data from the National Restaurant Association offers hope that many diners will maintain current on-premises (outside dining) habits through the wint

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Modern Restaurant Management

DECEMBER 30, 2020

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. Top Restaurant Trends. BentoBox released its comprehensive 2020 Restaurant Trend Report. Key findings from the report include: Direct online ordering booms as restaurants recognize the need to bypass third-party marketplaces : Average monthly online order volume grew 250x since the COVID-19 pandemic began, with $59.18 spent per order, on average, across restaurant websites.

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

Modern Restaurant Management

DECEMBER 29, 2020

2020 threw unprecedented challenges our way, causing chaos throughout the food and beverage industries. In order to survive, restaurants needed to rethink the way they do business with many turning to technology to keep them afloat. While the year is now nearly over, with more new cases of Covid-19 continuing to surface each day, the current challenges are most definitely going to spill over into 2021.

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Information Definition Customer Service Marketing 208

Modern Restaurant Management

DECEMBER 31, 2020

Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. Here are their views. af&co Do The Hustle. Celebrating its 15th anniversary this year, af&co. produce its latest trend report with its partner company?

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Modern Restaurant Management

DECEMBER 31, 2020

It’s no surprise that COVID-19 articles dominated our top reads for 2020. We are proud that readers turned to MRM as a resource and hope they found the information to be useful. Here are the top ten articles that resonated with MRM's audience: Thousands of readers accessed our comprehensive survival guide. We answered the top-of-mind question: What does social distancing mean for social businesses like restaurants?

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Article Information Marketing 202

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Here are their responses. To read part two, click here. Chris Adams, VP of Strategy, Oracle Food & Beverage. Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whe

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Modern Restaurant Management

DECEMBER 29, 2020

Amir Chayon of Bronx sushi restaurant Ceetay tells a common COVID story. “Pre-COVID-19 the business was mainly dine-in. In March, everything changed and we had to make the difficult decision to close the business,” he said. Leveraging technology, Chayon managed to pivot the business model. “Now I’m discovering that it's working much better for me and my business to not have a dine-in option at all, and since then I haven’t reopened for dine-in and I have no plan

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Customer Service 197

Modern Restaurant Management

DECEMBER 29, 2020

Consumers are more interested than ever in the ingredients used at their favorite restaurants, and one of the restaurant industry trends predicted for 2021 is increasing customer interest in alternative culinary oils , both for their health benefits and the unique flavors that they impart to dishes. Using a variety of oils delights patrons with the experience of novel aromas and tastes and demonstrates that your chefs are interested in both the customer’s health and their dining pleasure.

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L&D 197

Modern Restaurant Management

DECEMBER 28, 2020

The pandemic hit the restaurant industry hard, but with the news that vaccines are on the horizon, we know better days are ahead. Whether your restaurant is operating under restrictions now or waiting to turn the corner in the coming months, now is a good time to think about whata you can do in the meantime to keep customers engaged and coming back.

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Events Marketing 180

Modern Restaurant Management

DECEMBER 29, 2020

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia discusses restaurant technology with Eric Symon, Director of the Enterprise Process Innovation Center & Food Services Group at Panasonic System Solutions Company of North America. “I think ‘connected restaurant’ today means kind of one thing to us, but we see that evolving over time into really what’s going to be a smart restaurant kind of concept w

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Maintenance Marketing 180

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

EATER

DECEMBER 29, 2020

Much of 2020’s best food writing is in novels, comic books, and middle-grade fiction [link].

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Book 130

EATER

DECEMBER 30, 2020

Shutterstock. How Eater editors cooked their way through quarantine While 2020 — the year of So. Much. Cooking. — might be remembered recipe-wise for sourdough, none of us could have made it through quarantine on bread alone. Among Eater editors, shelter-in-place got us into our home kitchens like never before and, naturally, we’ve depended on some recipes more than others to keep us going, rediscovering old favorites and finding new gems.

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Blog Book Presentation 122

EATER

DECEMBER 29, 2020

Houston-based Southern Smoke Foundation says not enough industry members have applied for grants [link].

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EATER

DECEMBER 29, 2020

Mitshel Ibrahim and the staff at Ombra in Hackney have spent the year responding not just to government mandates, but the needs of its customers in real time through corona-time [link].

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Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

EATER

DECEMBER 29, 2020

Bartender Liz Furlong | Hulu. Raw cacao, local coffee, and fresh sugar cane juice star in a rum-based riff on the Old Fashioned Perched above San José’s buzzing cultural center, Distrito Carmen, a softly lit cocktail bar hides amid a forest of potted plants from the not-so-far-off wilds. Called Selvática — meaning jungle — the acclaimed nightlife destination is the ideal setting for the inspired creations of visiting bartender Liz Furlong, who has made a career out of what she calls “jungle bart

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Article 119

EATER

DECEMBER 29, 2020

stockcreations /Shutterstock. Champagne and fast food are the perfect pairing to send off 2020 This post originally appeared in the December 28, 2020 edition of The Move , a place for Eater’s editors to reveal their recommendations and pro dining tips — sometimes thoughtful, sometimes weird, but always someone’s go-to move. Subscribe now. This year, as I have for many years, I will be having fast food and Champagne on New Year’s Eve.

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Events 119

EATER

DECEMBER 28, 2020

Restaurateurs assess the physical damage and widespread internet outages, while also helping one another pick up the pieces from the Christmas morning explosion [link].

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EATER

DECEMBER 30, 2020

The businesses will pause on-site services from 10:30 p.m. to 6 a.m. through the morning of January 3 [link].

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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