eHotelier

JANUARY 25, 2023

Here are the top 10 control points to ensure you are not missing any dollars in your hotel. Failure to follow these controls will cost you by increasing your expenses.

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Hospitality Magazine

JANUARY 23, 2023

Alessandro Frassica from Florence’s renowned panini shop Ino is coming to Sydney this February, taking up residency at Sammy Junior and Maybe Sammy. The sandwich shop has become a go-to destination for guests to enjoy some of Italy’s best paninis since Frassica launched the deli in 2006. Ino secured the no.2 position for best sandwich by 50 Top Italy 2023 and was named the Best Designer Sandwich at the 2022 Food and Wine Italia Awards, so you know you’re in for something specia

Magazine 246

Magazine Book Events 246

Horizon Hospitality

JANUARY 24, 2023

Every year, thousands of restaurants and hotels gear up for weeks of stuffy, time-consuming, and stressful annual employee performance reviews. Countless studies have proven yearly reviews are ineffective in motivating employees or encouraging productivity. So, why should restaurants and hotels stick with this outdated practice? Simple – they shouldn’t!

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Scheduling Information 246

MEWS

JANUARY 26, 2023

If you’re looking for ideas to enhance the hotel guest experience , you’ve come to the right place. We’re here to tell you that the small details do matter, and that going the extra mile to create a guest-centric operation will without a doubt have an important repercussion on your brand reputation and customer loyalty.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

eHotelier

JANUARY 23, 2023

Keeping the guests and staff safe during a fire only requires some preventative planning and help from experts. Then if a fire does happen, you know that your hotel will be safe as will the people inside.

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InnQuest

JANUARY 23, 2023

In the past few decades, the rise of third-party online travel agencies has reflected a gradual decline in direct bookings. Customers nowadays trust big names like Expedia, Booking.com, or Hotels.com more than an actual hotel website. However, you can still implement strategies to increase direct bookings and create a better bottom line for your property.

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Book Reservations Concierge Blog 218

Modern Restaurant Management

JANUARY 25, 2023

Independent restaurants with fewer than three locations make up more than half of the restaurants in the U.S. Many restaurateurs dream of growing into multiple locations, but it takes a lot of capital investment to get there. At my restaurant development and investment firm Full Course, we work with emerging brands to develop leadership, optimize business practices and ultimately provide financial investment for expansion.

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Scheduling Accounting Information Book 207

eHotelier

JANUARY 24, 2023

Once you have unified guest profiles, you can then make very smart observations about your customers in terms of who spends more while on premises versus only treating your hotel as a ‘heads in beds’ property.

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Hospitality Magazine

JANUARY 23, 2023

It’s the Sunday roast of the summer, with coal-fired barbequed fish on the menu every Sunday at Old Palm Liquor in Brunswick, Melbourne. Drawing from his South African roots, Head Chef Almay Jordaan is delivering the six-course feast for $100 per person. The menu features Old Palm Liquor favourites such as coal-cooked oysters and steamed black mussels alongside the special wood-fired whole flathead with fermented chill butter and triple-cooked-chips.

Magazine 246

Magazine 246

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

InnQuest

JANUARY 26, 2023

Hotel automation uses tools that automate various tasks, allowing the hotel staff to focus on more important things by saving time and resources. Several day-to-day operational processes are now automated by hospitality professionals of all levels, including proprietors, operators, top executives, and sales coordinators. In this blog, we examine the most recent developments in hotel automation and the reasons for the increasing demand for automation in the hospitality sector.

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Reservations Housekeeping Property Management Book 136

Modern Restaurant Management

JANUARY 24, 2023

In the digital age, online reputation management is critical for business success. Many depend on social media reviews and posts about a particular restaurant before deciding whether they will dine there or not. Nearly half of your market depends on social media comments for their restaurant reviews. A survey conducted by MGH Advertising found that 45 percent of American diners said they tried a restaurant for the first time precisely because of a positive post on social media, while another 21

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Information Presentation Marketing 197

eHotelier

JANUARY 26, 2023

The current situation requires us to plan for changes: if your planning is thorough but flexible, it is likely to be more agile, which makes it far more future-proof.

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Hospitality Magazine

JANUARY 23, 2023

I worked at Sokyo for eight years. It was my second home and always will be. I still miss it a lot now. I worked with some of the best chefs (Chase Kojima, Brian Logan, Sano Takashi and Daniel Kwak) who became my mentors, my best friends and my family. The decision to leave was one of the most difficult I have ever had to make. I really enjoyed working at Sokyo, but I recognised that I needed to change my environment and challenge myself more.

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Training Communication Presentation Magazine 246

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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MEWS

JANUARY 27, 2023

How was 2022 for you? Are you happy with your property’s performance? Sometimes it can be tricky to answer this question without wider context; specifically, wouldn’t it be great to see how your property performed compared to the industry average?

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Modern Restaurant Management

JANUARY 23, 2023

Businesses are facing a whirlwind of turning points resulting from the COVID-19 pandemic and subsequent “Great Resignation” period. It’s getting harder and harder to adapt and survive, especially in the ever-changing hospitality industry, but the best companies forge ahead. Life in the trenches of a restaurant is stressful, perhaps a bit unnecessarily at times.

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Budgeting Communication Strategic Planning Definition 197

eHotelier

JANUARY 22, 2023

There’s a great demand for experiences that immerse guests in nature and a heavy emphasis on experiential design, which will continue to define hospitality in 2023.

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InnQuest

JANUARY 27, 2023

As we march on through 2023, what changes can we expect to see in the hospitality industry? Experts anticipate several trends emerging over the coming year, including an increase in wellness tourism and greater focus on staff wellbeing. The ongoing trends of personalisation and sustainability will also continue to grow. With the right strategies in place, hotels can capitalise on the opportunities offered by the changing industry landscape and be well-positioned to serve their customers in the

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Travel and Tourism Reservations Book Property Management 130

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Boutique Hotel News

JANUARY 27, 2023

USA: Aspen Skiing Company has rebranded its hospitality division, formerly The Little Nell Hotel Group, to Aspen Hospitality. Three years ago, Aspen Skiing Company (also known as Aspen Snowmass), introduced its hospitality division The Little Nell Hotel Group, which encompassed two hotel brands: The Little Nell and Limelight Hotels. The current portfolio of owned and operated hotels are located in mountain resort communities with plans to expand into urban and resort communities.

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Marketing 130

Modern Restaurant Management

JANUARY 26, 2023

There is a widespread new appreciation for restaurants, an encouraging sign for the future, according to The Bank of America 2022 State of the Restaurant Industry report. In other encouraging news, franchise operators believe that, although most restaurants are not fully staffed, the labor situation has stabilized. Modern Restaurant Management (MRM) magazine asked Cristin O’Hara, Managing Director and Head of Restaurant Group at Bank of America, to elaborate on some of findings.

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Server Marketing Training Pricing 189

eHotelier

JANUARY 24, 2023

Hyatt Hotels Corporation announced today that a Hyatt affiliate has entered in a management agreement with a Mori Building affiliate for Hotel Toranomon Hills, which will be located at the heart of Tokyo’s emerging business center as part of the new Toranomon Hills Station Tower. Slated to open in late 2023, the 205-luxury hotel will debut The Unbound Collection by Hyatt brand in Tokyo and will mark the second hotel within The Unbound Collection by Hyatt brand in Japan, further demonstrating Hy

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Hotelogix

JANUARY 27, 2023

The post 5 Ways You Can Enhance Guest Experience with a Hotel Housekeeping Management System appeared first on Hotelogix.

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Housekeeping Reservations Property Management Book 130

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Boutique Hotel News

JANUARY 27, 2023

After a topsy-turvy 2022, here are the major hospitality and real estate trends we expect to see in the year ahead, some more unexpected than others. IHM’s editorial team (George Sell – editor-in-chief at IHM , Paul Stevens – editor of ShortTermRentalz , and Eloise Hanson – editor of Boutique Hotel News ) – reports. Z is for zero carbon Probably the biggest issue facing the real estate sector – and by extension travel and tourism – is reaching net zero carbon

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Travel and Tourism L&D Marketing Pricing 130

Modern Restaurant Management

JANUARY 27, 2023

Having a passion for food isn’t enough to run a restaurant. It takes a lot to become an entrepreneur including learning actively from mistakes, understanding operations, and managing finances. A business plan is necessary to clarify everything in the beginning. Many entrepreneurs who are new to the business might not consider issues like cash availability, inventory costs, and overhead costs.

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Strategic Planning Document Presentation 180

eHotelier

JANUARY 23, 2023

Northstar Travel Group ("Northstar"), the largest information services, data, events, and marketing solutions company focused exclusively on the travel industry, has promoted Mary Pat Sullivan to the position of Executive Vice President of Marketing for the Travel Group. Sullivan was most recently Senior Vice President of Marketing for the Retail Travel Group at Northstar.

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Marketing Information Events 243

EATER

JANUARY 25, 2023

Getty/Victor Spinelli/WireImage Check out the full list Today in a press release, the James Beard Foundation revealed the semifinalist nominees for the 2022 James Beard Awards. The categories reflect changes made in the wake of an extensive 2021 audit to address the longstanding biases baked into the awards process. New awards categories include an emerging chef award without an age cutoff, as well as regional best chef categories that now include separate awards for California, Texas, and New Y

Marketing 137

Marketing 137

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction