eHotelier
MAY 8, 2023
Plumbing, HVAC, lighting, and the overall appearance of the establishment are areas of special focus for hotel maintenance teams. When all building systems are functioning smoothly, guests are more likely to spread positive feedback, ultimately benefiting the hotel's reputation.
Hospitality Magazine
MAY 10, 2023
Emma and Dion Cohen have always gone against the grind. When the landscape was occupied with blends, Single O championed single origins. Instead of slapping logos on every bag of coffee, they collaborated with local artists. Rather than stocking the café’s fridges with bottles of milk, they designed a system that reduced plastic waste by up to 80 per cent and made it available to the rest of the industry.
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Soft Inn
MAY 9, 2023
ChatGPT is fast becoming a must-have tool for hoteliers. Businesses are continually looking for methods to streamline their communication operations to increase productivity and efficiency, which ChatGPT can do.
Horizon Hospitality
MAY 8, 2023
While the mass exodus of full-time employees from food and beverage has dominated the news, there has been a quiet return of people looking for a flexible and fun way to earn extra income. At the same time, more than one in three Americans has a paying side gig , a percentage only expected to increase. These trends, combined with the rise of apps providing easy access to gig workers, have created an opportunity for country clubs.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
eHotelier
MAY 10, 2023
Ease of experience and personalization has emerged as the most crucial components of any online interaction in 2023 — especially as it pertains to transactional traffic. Because of this, it should be a top priority of any hospitality entity to ensure that prospective guests are able to enjoy a hassle-free undertaking when navigating an online presence.
Hospitality Magazine
MAY 8, 2023
Nomad Group have secured the historic Melbourne Stock Exchange site and will transform the derelict site into a French restaurant and bar come August. The team have meticulously been planning and restoring the 1890s building over the past two years, working alongside Heritage Victoria, RBA Heritage Architects, and Akin Atelier to convert the Stock Exchange into two concepts: Reine and La Rue.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
InnQuest
MAY 8, 2023
Online reviews have become a crucial aspect of the hospitality industry, and hotels are no exception. With the rise of digital media and online review platforms, customers have more power than ever to share their experiences and opinions with the world. In this blog post, we will discuss the importance of online reviews hotels – Competitive Advantage: To begin with, online reviews can provide a competitive advantage for your hotel.
eHotelier
MAY 11, 2023
Opportunity for hotels just got a new synonym - and it's called ''visual escapism''.
Hospitality Magazine
MAY 8, 2023
Sydney is gearing up for the launch of Merivale’s latest venue Oti, which will swing open its doors tomorrow. Executive Chef Mike Eggert is spearheading the concept that revolves around by-the-slice Roman pizzas and Italian-inspired sandwiches. Oti has taken over the former Lorraine’s Patisserie store on Palings Lane off George Street and is a vision realised for Eggert and Merivale CEO Justin Hemmes. “When Lorraine [Godsmark] retired, I was given the enviable position coming u
Boutique Hotel News
MAY 12, 2023
UK: Property lender Leumi UK has provided a £43.7 million loan to Fattal Hotel Group to fund the acquisition and refurbishment of The Grand Brighton. Fattal Hotel Group acquired The Grand Brighton from Wittington Investments in February this year. Fattal owns several brands including Leonardo Hotels and NYX, alongside other independent hotels like The Grand such as The Dilly in London.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
InnQuest
MAY 9, 2023
Email marketing has become an increasingly important tool for hotels to promote their services and attract customers. With the ability to reach potential customers directly and effectively, email marketing can be an essential part of any hotel’s marketing strategy. In this blog post, we will discuss the role of hotel email marketing in promotions and how they can use it to their advantage.
eHotelier
MAY 7, 2023
How do customers perceive and react to service failure and recovery measures in today’s complexly interlinked business environments? Here is crucial guidance for travel and events practitioners to ensure that customers are as satisfied as possible following service failure.
Hospitality Magazine
MAY 8, 2023
The new venue on Sydney’s Clarence Street boasts a menu teaming traditional Japanese flavours and hints of Italian. Kanade call their dining concept ‘Tokyo Noon’ and ‘Tokyo Twilight’, transitioning their venue from day to night to cater for everything from a quick, working lunch, to a special-occasion dinner spot. Hideki Okazaki leads the kitchen team as head chef, and has worked in Michelin-starred, Italian restaurants Arnolfo and Shanghai’s Frasca.
Modern Restaurant Management
MAY 10, 2023
For the longest time, there has been an idea that automation would take away jobs. It has been thought that, eventually, machines would be able to do jobs better than humans. However, when it comes to restaurant work, it is difficult to envision that as a possibility. There is a craft to great food that a robot cannot replace. Nevertheless, automation can help restaurants and restaurant staff perform their job more easily and efficiently.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
InnQuest
MAY 11, 2023
As we step into 2023, the hospitality industry is still reeling from the effects of the pandemic – which makes implementing hotel pricing strategies more important than ever. With travel restrictions lifted, hotels are gearing up to welcome guests again. However, one of the biggest challenges hoteliers face is determining the right pricing strategies to maximize their revenue in the post-pandemic world.
eHotelier
MAY 9, 2023
One of the essential elements of success is the connection between team members on a professional as well as a personal level: this requires a time investment into building relationships but can be extremely rewarding as it creates a solid foundation on which to build the rest of the structure.
Hospitality Magazine
MAY 8, 2023
Vermouth may be the supporting act to gin or vodka in a martini, but the wine-based aperitif is not to be overlooked. While some guests may not be familiar with vermouth, its versatility and unique flavour profile has made it an essential bottle behind the bar. Hospitality speaks to Love Tilly Group Operations and Beverage Manager Melissa Moore and Ben Walsh from Adelaide’s Udaberri about using vermouth across different applications and how they predict the fortified wine will track in the near
Modern Restaurant Management
MAY 9, 2023
The restaurant industry has embraced technology and, of late, it’s been at the leading edge. From the humble QR code, which quickly became a mainstay during the pandemic, to recent reports of “digital-only” restaurants, tech is starting to define service for restaurants and customers alike. There has been an avalanche of commentary and analysis on how automation and AI have collectively helped restaurants cope with now all-too-familiar challenges: labor, supply, inflation.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Boutique Hotel News
MAY 12, 2023
Portugal: Luxury hotel and resort brand Martinhal Family Hotels & Resorts will open a property in Lisbon this May, featuring branded hotel residences and serviced apartments. Martinhal Residences, developed by the Elegant Group and designed by architect Eduardo Capinha Lopes, is located in the riverside Park of Nations neighbourhood of Lisbon. Established during the World Expo in 1998, the Park of Nations has undergone an urban renewal program and now features parks, gardens, an outdoor gym
eHotelier
MAY 9, 2023
UNWTO has welcomed the end of the public health emergency phase for COVID-19 with a summary analysis of the travel restrictions introduced in response to the pandemic.
Hospitality Magazine
MAY 10, 2023
Pub entrepreneur Glenn Piper has continued his venue acquisition spree, adding the Commodore Hotel in McMahons Point to his growing portfolio. The Commodore was first established 169 years ago, making it one of the cornerstones of the area. “Standing proudly on the corner of Blues Point Road, the Commodore Hotel is without a doubt one of North Sydney’s greatest pubs – and one with an incredibly rich and colourful history,” says Piper. “I am honoured to continue the Commodore’s
Modern Restaurant Management
MAY 8, 2023
Multi-unit restaurant owners in the have lots of reasons for wanting to diversify their brand portfolios. After experiencing significant headwinds of a pandemic followed by historic inflation, many multi-unit restaurant franchisees might be looking outside the industry for diversification. As a veteran of the restaurant industry, I’ve always espoused that it is critical not to put all your eggs in one basket if you have the capital, time and energy to get into other categories.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Boutique Hotel News
MAY 10, 2023
UK: Burgh Island Hotel, an Art Deco property located on a 21-acre island in south Devon, is being marketed by Knight Frank for offers over £15 million. Built in 1929, the Burgh Island Hotel comprises 25 bedrooms and suites, three restaurants, a tennis court, snooker room, mermaid pool, and offers spa treatments. The property is accessible by foot or car on low tide, or by a unique sea tractor at high tide.
eHotelier
MAY 7, 2023
Taking care of breakfast in various aspects means laying the foundations for significant increases in turnover and profits. Did you know? OTAs show “breakfast included” as a primary search filter for hotel guests. It’s not surprising that guests want to maximize their time and energy by enjoying breakfast within the hotel as it’s one less decision they.
Modern Restaurant Management
MAY 11, 2023
This year will likely be known as the pivotal year for going beyond Dry January and Sober October (though I'm sure the press and Instagram will still love those opportunities to focus). It is truly the breakthrough year for non-alcoholic "adult drinks" served behind the bar, sold in stores, and developed in labs, kitchens and bars at a breakneck pace.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Travel Pulse Destinations
MAY 9, 2023
The rail company is adding the high-speed, low-latency broadband service.
Boutique Hotel News
MAY 12, 2023
UK: Boutique hotel group The PIG Hotels has promoted former managing director Tom Ross to chief executive officer, effective immediately. Ross joined The PIG in 2013 and was responsible for leading the group’s operations. In March 2022, he took on the role of managing director. As CEO, Ross will continue to run the business whilst seeking new opportunities.
eHotelier
MAY 11, 2023
HiJiffy unveils new brand identity reflecting the most advanced conversational AI for hotels
MEWS
MAY 11, 2023
Have you been wondering how to increase spa revenue in your hotel when there are high operational costs, regular maintenance and extra personnel to consider? With a comprehensive strategy that ensures profitability, a spa can increase your competitive advantage, improve the guest experience and boost your average daily rate.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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