eHotelier
MARCH 10, 2024
Here's a look at why customer retention is so crucial for businesses and how to overcome the hurdles that companies in the hospitality industry encounter when trying to build customer loyalty.
MEWS
MARCH 11, 2024
Meet the Mews Localization team Say a virtual hello to the Mews Localization team. Consisting of Wendy, Janka, Max and our Translation Manager, Naomi, we’re a close-knit (though remote-based) group of language specialists nestled within the Mews Product Content tribe.
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Hospitality Magazine
MARCH 13, 2024
Bartenders and bar operators and owners from across Australia are invited to share knowledge and experience at the inaugural Bartenders’ Weekender, which is taking place in Brisbane in June. The brainchild of industry experts Penny Sippe and Sam Bygrave the Bartenders’ Weekender is a three-day bar show, centred around bars and bartending and aimed at helping to drive Brisbane’s bar scene to the next level.
Modern Restaurant Management
MARCH 15, 2024
The most popular way to pay at restaurants is through card transactions, whether it's credit or debit. According to a PYMNTS study , 68 percent of consumers use their credit cards to purchase food at a restaurant, equating to $29.8 billion in sales in February 2022. While credit cards seem easy and simple for consumers, the payment method impacts a restaurant's bottom line more than guests realize.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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eHotelier
MARCH 11, 2024
Modern security is about more than providing padlocks and safes. Instead, seek to integrate advanced security solutions like AI-driven facial recognition and biometric authentication.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Hospitality Magazine
MARCH 13, 2024
Matt Whiley’s Re has returned to the bar landscape thanks to a partnership with Public Hospitality. The low-waste Sydney establishment will reopen in The Norfolk in Redfern next month after exiting its South Eveleigh location, with Whiley describing it as “the right move for the bar” “We never wanted to stop being creative in our practice, so finding this location energises us and gives us more opportunity to stretch into new material and work with new people.” The
Modern Restaurant Management
MARCH 13, 2024
The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture. Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics.
eHotelier
MARCH 14, 2024
Whether you're the life-of-the-party type, a bit reserved, or somewhere in between, these tips are your handy guide to building meaningful connections.
EATER
MARCH 15, 2024
Photo illustration by Lille Allen; Bun B photographed by Bob Levey/Stringer via Getty; Beyoncé photographed by Mason Poole; barbecue images by Jason Fochtman/Houston Chronicle via Getty Images; Joel Villanueva/Getty; Gregory Smith/Getty; and razerbird/Getty [link]
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
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Hospitality Magazine
MARCH 11, 2024
South Australian craft beer brand Pirate Life is expanding to open its fourth venue in South Melbourne on 14 March. It’ll be the brand’s first location in Victoria, with other outposts in Perth and Adelaide plus its flagship venue in Port Adelaide. The South Melbourne venue will offer the Pirate Life beer range on pour alongside limited release products such as the Vanilla Malt Thickshake IPA and the venue-exclusive The Market Street Lager.
Modern Restaurant Management
MARCH 14, 2024
The event planning industry is experiencing a significant transformation. This renaissance, characterized by a blend of tradition with technology, is reshaping the essence of wine selection, moving away from the notion that tech seeks to replace tradition. Instead, it introduces a narrative of harmonious enhancement, where data-driven precision and the sommelier's artistry converge, creating a personalized wine journey for every guest's palate.
eHotelier
MARCH 13, 2024
Even in a world of flashy websites and intelligent booking engines, the voice channel is still a very important part of the prebooking and prearrival stages of the journey for luxury guests.
EATER
MARCH 13, 2024
A Bar of Their Own opened in Minneapolis March 1. Sports bars that center women’s sports are opening across the country — and doing big business “I was sick of always feeling like an afterthought in fandom when it came to public spaces to view sports,” says Jillian Hiscock, the owner of A Bar of Their Own, a sports bar focused on women’s sports which opened in Minneapolis March 1.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
SAS
MARCH 11, 2024
Best-selling author and banking industry futurist Brett King once said, “The easiest customer experience isn’t one where you drive to the branch, find a parking spot, wait in line, ask advice, and sign a piece of paper. It’s one where you activate the service you need in real time when [.
Modern Restaurant Management
MARCH 15, 2024
Tipping has gotten out of control, according to nearly three in four Americans who took part in WalletHub's Tipping Survey. Approximately 78 percent think automatic service charges should be banned. "More and more types of establishments are starting to ask for tips, and suggested tip amounts are growing higher, so it’s understandable that people are frustrated, especially when this issue comes alongside inflation,” said Cassandra Happe, WalletHub Analyst. “Tipping is s
eHotelier
MARCH 12, 2024
Navigating the complex world of hotel acquisitions requires not just a keen business acumen but also a deep understanding of the unique facets of the hospitality industry. By focusing on these industry-specific elements, potential buyers can ensure a strategic, informed and value-driven acquisition process.
EATER
MARCH 13, 2024
Andrea D’Aquino New books from Von Diaz, Edward Lee, Benjamina Ebuehi, and more will add sparkle to your cooking repertoire How do you pick the best of anything, when the question of what qualifies as best is inescapably subjective? This is a particularly relevant question where cookbooks (or really any books) are concerned, given the personal nature of what we decide to cook and how.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Lodging Magazine
MARCH 14, 2024
What initially inspired you to get into the hospitality business? My journey into the hospitality business was somewhat accidental, sparked by my graduate thesis on Canadian Travel Patterns. This research opportunity led to a role in industry research, which fueled my career path into hospitality consulting and then into brand marketing and commercial leadership.
Modern Restaurant Management
MARCH 12, 2024
To reduce menu confusion and minimize price sensitivity, Ori’Zaba’s Scratch Mexican Grill recently rolled-out a rengineered and easier-to-read menu. The fast-casual Mexican chain's legacy menu had complicated triple-tier pricing that was thought to psychologically drive more mid-tier buying behavior, but the complex product suite of 80-plus items made fresh daily, plus thousands of permutations in choices, also lent itself to a visually crowded menu as well as one that was challe
eHotelier
MARCH 13, 2024
In the fast-paced world of hospitality, hotels are constantly seeking ways to enhance guest experiences. One crucial aspect that often gets overlooked is the pre-arrival phase.
EATER
MARCH 11, 2024
Amy McCarthy When it comes to Easter candy, eggs reign supreme, but some brands rise above the others Easter brings some truly elite candy. Giant chocolate bunnies are classic, obviously, but the best Easter candy is shaped like eggs. Perhaps I’m drawn to the egg’s adorable kitschiness or maybe it’s my nostalgia for church parking lot Easter egg hunts, but every time March comes around, I start looking for egg-shaped Reese’s candy even though I rarely find myself eating a Reese’s peanut butter c
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
Lodging Magazine
MARCH 13, 2024
ATLANTA—IHG Hotels & Resorts announced an agreement with EnviroSpark to make electric vehicle chargers (EVCs) available to all IHG-branded hotels across the United States and Canada. IHG hotels can now partner with EnviroSpark on EVCs depending on their individual needs and requirements. This agreement will further expand on IHG’s 1,100 hotels globally with EVCs, and meet the growing customer demand for EV charging on the road while supporting a shift to a low-carbon economy.
Modern Restaurant Management
MARCH 14, 2024
In celebration of Pi Day, the team at Otter dug into the one billion+ orders they’ve processed to discover pizzeria and pizza chain trends. They've also shared about shifts and growth in the pizza industry and three ways to increase a pizzeria or pizza chain’s cash flow. Ways to Increase Cash Flow Pay attention to internal issues and delivery orders – especially during peak hours.
Hotel Business
MARCH 14, 2024
R.M. Woodworth & Associates (RMWA), a provider of customized lodging research and advisory services, and Core Hospitality Advisors, a firm specializing in hospitality real estate appraisals, have merged. The new firm is called Woodworth Core Group (WCG). Adam Cowart and John Ritger will be joining Mark Woodworth, Henry B. “Hank” Staley Jr. and Jill L.
EATER
MARCH 14, 2024
Getty Images Folding a ring of melty cheese into dough was a revolutionary practice that made Pizza Hut $300 million in a single year. But Anthony Mongiello, who claims to have created the idea, says he never got a slice of the financial pie. In March 1995, the fast food chain Pizza Hut launched a new product destined to redefine the pizza business.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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