Sat.Jul 06, 2024 - Fri.Jul 12, 2024

article thumbnail

Profitable approaches to early check-ins and late check outs

eHotelier

Training your hotel reception on the best practices for early check-ins and late checkouts can help them recognize the hotel’s business goals and encourage guests to leave positive reviews.

Training 278
article thumbnail

Low-waste bar Closed arrives in Newcastle

Hospitality Magazine

Newcastle has welcomed a new culinary addition in the form of low-waste bar Closed which has landed in the suburb of Islington. Former Subo talent Alannah Miceli is spearheading the culinary offering which is being tagged as ‘raw, rotten, and loud’ and showcases nose-to-tail and root-to-leaf low-waste techniques. “In the Hunter Region we have access to beautiful local produce that needs to be championed.

Magazine 246
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What To Do When Your Guests Have Sticky Fingers

Modern Restaurant Management

Among the reasons restaurants fail (poor location, inadequate marketing, lack of staff and inventory control, uninspired menu, unreasonable pricing), customer theft is rarely on the radar. And yet, the diner who walks out with your logo beer mug is damaging your restaurant’s bottom line. After a guest thief takes what they want, the restaurant must purchase replacements and eventually report the thefts to their insurance company, which in the long run will raise their premiums, creating an

Server 181
article thumbnail

Nobody Asked for Evil Malört

EATER

With Evil Malört, one bartender is making the polarizing, Chicago-born liqueur worse with ingredients like cuttlefish ink and peppers.

139
139
article thumbnail

Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

article thumbnail

Thoughtful sleep program setup at the Deer Path Inn as an example for all independent hotels

eHotelier

With the right strategy and thoughtful planning, a sleep program can be executed in a way that enhances the onsite storytelling and overall experience.

298
298

More Trending

article thumbnail

Value Meals: A 3M Strategy for Restaurant Success

Modern Restaurant Management

May was a challenging month for restaurant companies. Shares of major quick-service restaurant (QSR) brands experienced double-digit drops, consumer confidence declined, and traffic at fast-food restaurants was down by 2.1 percent , according to the Revenue Management Solutions (RMS) Monthly Trends report. Will the summer sun heat up sales? The Summer Outlook Triple-digit temps might light up lagging traffic, but QSRs aren’t going to wait for the post-beach visits.

Pricing 185
article thumbnail

Smart technology helping restaurants cut food costs, waste

Fast Casual

To stay afloat amid rising prices of food and labor, restaurants must use inventory management systems, handhelds, loyalty programs, menu auditing, QR codes and other restaurant-specific technology.

Pricing 118
article thumbnail

The top 10 accounts receivable controls

eHotelier

Offering credit comes with risk and when we have these risks, a tight set of controls that we follow will help keep us safe. Follow these controls if you want to limit your chances of coming up short.

article thumbnail

The Apollo Group announces 200-seater Sydney restaurant

Hospitality Magazine

The Wunderlich Lane precinct is currently undergoing development in Sydney’s Surry Hills, and there’s been a new addition to the restaurant line up. The Apollo Group has confirmed it will launch a 200-seat Greek garden restaurant within the Baptist Street precinct, becoming the latest venue to join its portfolio of Cho Cho San, Greca, Yoko, and The Apollo in Sydney and Tokyo.

Magazine 243
article thumbnail

Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

article thumbnail

Taking Care of the Customers Is Key to Ensuring Loyalty

Modern Restaurant Management

At a time when the competition for the guest dollar and loyalty is fierce, it's a challenge to stand out. How can a brand develop a loyalty program that is relevant for a variety of guests? Modern Restaurant Management (MRM) magazine connected with Christine Ralph, Director of Loyalty for HOA Brands, the parent company of Hooters and Hoots Wings, to discuss all things loyalty.

article thumbnail

Pizzaiolo launches signature brand in Dana Point, California

Fast Casual

Truly Pizza brings something to the Dana Point, California area that hasn't been seen yet -- a focus on upscale, signature pizza in a warm, inviting atmosphere that was built from the ground up.

117
117
article thumbnail

Four Season Resort Punta Mita’s Dos Catrinas earns 2024 wine spectator restaurant award

eHotelier

Luxury resort Four Seasons Resort Punta Mita is proud to announce that its signature on-property restaurant, Dos Catrinas, has been honored for its outstanding wine program as part of the Wine Spectator’s 2024 Restaurant Awards, which represents the world’s only awards program focused exclusively on restaurant wine service.

246
246
article thumbnail

The Maybe Group exits Public Hospitality

Hospitality Magazine

The Maybe Group has confirmed it has officially ended its partnership with Public Hospitality, which has continued to make waves on the news front. Public acquired The Maybe Group last April, taking control of Sydney’s Maybe Sammy, El Primo Sanchez (which it opened in collaboration with Public), Maybe Frank, and Sammy Junior. But the partnership was short-lived, with Maybe Group Co-Founders Vince Lombardo and Stefano Catino today confirming they had taken back two venues: Maybe Sammy and M

Magazine 130
article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

article thumbnail

Building a Culture of Consistent Foodservice Safety

Modern Restaurant Management

Professionals in the restaurant industry are acutely aware of the importance of food safety, but its day-to-day implementation continues to be a challenge. Research shows that out of two million restaurant inspections between September 2022 and 2023, handwashing was the most common FDA food code violation (six percent), and 5.6 percent of violations were due to inadequate sanitization of food contact surfaces.

article thumbnail

Hilton Adds Nearly 400 Boutique Hotels from SLH Collection

Lodging Magazine

MCLEAN, Virginia, and LONDON, England—Hilton is expanding its portfolio of luxury hotel experiences by adding nearly 400 boutique properties from the Small Luxury Hotels of the World (SLH) collection. Hundreds of these properties will be available on all Hilton direct booking channels, including Hilton’s website and the Hilton Honors app. Joining Hilton’s luxury brand portfolio—Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, LXR Hotels & Resorts, and Signia by

Magazine 111
article thumbnail

Mews survey reveals 80% of travelers prefer hotels with a completely automated front desk or self-service technology

eHotelier

The mad dash to take a summer vacation is underway, with three out of four travelers agreeing that Americans are prioritizing travel more in 2024. And when they travel, they are opting more for a highly digital, self-service experience when it comes to their hotel stays.

245
245
article thumbnail

Why former Tropical Smoothie CEO is picking up pickleball

Fast Casual

The Pickle Pad, which recently signed a franchise deal to open in Phoenix, is seeking more franchisees to help grow its footprint throughout the U.S., specifically in the Southeast and Midwest regions.

110
110
article thumbnail

Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

article thumbnail

Ron Fader joins HVMG as SVP, finance & accounting

Hotel Business

Hospitality Ventures Management Group (HVMG) has appointed Ron Fader as SVP, finance & accounting. In his new role, he will work on the hotel day-to-day financial accounting, financial reporting, cash flow planning and management activities. “Ron has a proven track-record of cultivating service-driven teams that are oriented toward performance and committed to the practice of continuous improvement while supporting the properties’ and management company’s financial goals,” said Linda Philp,

article thumbnail

Coury Hospitality Promotes Jennifer Burgess-Wright to SVP, Marketing & Digital Strategy

Lodging Magazine

DALLAS, Texas—Coury Hospitality announced the promotion of Jennifer Burgess-Wright to senior vice president, marketing and digital strategy. Known as the brand’s first experience curator, Burgess-Wright’s promotion finds her shaping the brand’s marketing and digital strategy for brand engagement and creating a presence for Coury Hospitality. “Jennifer has been an integral part of our company for nearly two decades, and her efforts in marketing and promoting our growing portfolio are evident in t

Marketing 111
article thumbnail

New hotel Tropicana Los Cabos set to open August 2024

eHotelier

The freshly renovated and relaunched Tropicana Los Cabos will open its doors this August 2024 in San Jose del Cabo. Nestled in the heart of this charming ar.

246
246
article thumbnail

Breaking bread and biases: Why restaurants (still) need more female voices

Fast Casual

The Fast Casual Executive Summit is hosting the panel "Breaking Bread and Biases: Empowering Women for Fast Casual Leadership," featuring women leaders discussing the benefits of gender diversity and teaching attendees to unlock a wealth of talent, improve decision-making and gain a competitive edge by fostering female leadership.

110
110
article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

article thumbnail

Knowland: Las Vegas leads in meetings growth for second-straight month

Hotel Business

Las Vegas took the lead in meeting volume growth with a 22.2% year-over-year (YOY) increase for June, according to data from Knowland. Ranked second, St. Louis saw a 12% increase in YOY growth. There was an increase in total square footage used and group sizes for both the U.S. top 25 and secondary markets The average space used for meetings in the top 25 markets was 4,127 sq. ft., with average attendees at 141, while secondary markets came in at 4,085 sq. ft., averaging 132 attendees.

Training 109
article thumbnail

The Whataburger App Is Essentially Tracking Houston’s Ongoing Power Outage

EATER

Giving Centerpoint a run for its money, the Whataburger app proves it’s good for more than just ordering burgers

139
139
article thumbnail

Smart Pricing Strategies for the Hospitality Industry

eHotelier

When industry people get together to talk about hospitality there is never any shortage of enthusiasm. Topics of discussion often include new methods, advancements, current concerns, and directional advice, but how do you know what to accept as reasonable when there is so much information to consume? The advice you receive might be progressive; however, it can also be contradictory, one directional, and even shortsighted.

Pricing 203
article thumbnail

A Promising Pipeline: Wyndham Opens First ECHO Suites

Lodging Magazine

ECHO Suites Extended Stay by Wyndham celebrated the grand opening of its first location, ECHO Suites Spartanburg in South Carolina, this Wednesday. LODGING was on hand for the ribbon-cutting and tour of the highly anticipated property, which broke ground last October as part of a development pipeline that has grown to nearly 270 ECHO Suites hotels across the United States and Canada.

Magazine 105
article thumbnail

Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.