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What makes a good hotel room? Its a simple question but it doesnt have a short answer. There are certain things we can take as a given: cleanliness, functionality, comfort. Without these basics, guests are never likely to be satisfied.
Its a must-read for any hotelier and will set you on the way to a remarkable 2025. This article covers the key insights and trends from the report, so that you can get thinking about how to thrive in the year ahead.
Focusing on a few Key Performance Indicators (KPIs) is crucial in an industry where data can quickly become overwhelming. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date Instead of spreading your attention across many metrics, concentrating on a few KPIs ensures the hotel team aligns with the most critical business drivers.
The answer you are searching for is, Yes. Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. From ensuring guest satisfaction to m anaging room inventory , keeping accurate track of bookings stands out as a crucial function. But is the booking system with google calendar the right choice for your hotel business ?
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
When someone mentions “accountability,” do you have a visceral reaction? What about your team—do they see it as a chance to shine or a reason to worry? For many, the mere mention of accountability in meetings or performance reviews feels like a reprimand. A hard line. A reminder to “do your job right.” But what if accountability didn’t feel so harsh and instead inspired pride and ownership?
Kailing Chen and Alex Du, the operators of Dumpling Land in Wallsend, Newcastle, are facing court over the alleged breach involving vulnerable migrant workers. Fair Work issued Chen and Du with a compliance notice after an inspector formed the belief that the operators had underpaid the minimum wages, overtime, and penalty rates of 28 workers between June 2021 and April 2023.
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Kailing Chen and Alex Du, the operators of Dumpling Land in Wallsend, Newcastle, are facing court over the alleged breach involving vulnerable migrant workers. Fair Work issued Chen and Du with a compliance notice after an inspector formed the belief that the operators had underpaid the minimum wages, overtime, and penalty rates of 28 workers between June 2021 and April 2023.
In the competitive world of hotel sales, effective communication can make or break a deal. Yet, before any sale can be made, theres the daunting task of prospecting. NB: This is an article from Amadeus Subscribe to our weekly newsletter and stay up to date Surprisingly, over40% of sales professionalsfind this initial step the most challenging in the sales journey.
In 2024, as a globally leading cloud-based hospitality technology solutions provider, we have solidified our position as a forerunner in the domain. With some of our notable achievements, we not only kept up with the rapidly evolving industry trends and hoteliers' needs but led them. In 2024, we made remarkable progress in empowering hotels to excel in a fiercely competitive environment, revolutionizing how they operate efficiently to drive overall growth.
At this time of year, restaurant operators often search for ways to be more efficient, reduce costs and be more profitable. To learn more about how cooking oil management can help with this goal, Modern Restaurant Management (MRM) magazine reached out to John Michals, COO of Filta Environmental Kitchen Services. What are common misconceptions restaurant operators have regarding the impact of cooking oil on sustainability?
Intentional underpayment of wages or entitlements can now be prosecuted as a criminal offence according to new laws implemented on 1 January 2025. The Fair Work Ombudsman will investigate suspected underpayment offences and refer suitable matters for criminal prosecution. Individuals who are found guilty could face a maximum of 10 years in prison. The court may impose fines, prison time, or both on convicted parties.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Saying hotels compete with online travel agencies (OTAs) is not an understatement. The war for direct bookings is ON, and hospitality brands aim to use everything at their disposal to grow the percentage of bookings made directly through their own channels. NB: This is an article from Bookboost , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date What is the reason?
I know youre full, but the best holiday pastry has just hit the digital shelves The New Year doesnt start for me until Ive had galette des rois , the French pastry that hits shelves in early January to celebrate Epiphany. When I lived in France, I kept these flaky galettes des rois which translates to kings cake in steady rotation for the entire month.
As the restaurant industry moves into 2025, design is taking center stage as a key driver of guest experience, operational efficiency and brand storytelling. Today’s diners expect more than just good food—they seek environments that captivate, connect and surprise. Mintel’s 2024 Global Consumer Trend ‘Relationship Renaissance’ revealed that coming out of the pandemic, consumers expressed an eagerness to seek connection with purpose.
Iconic Sydney venue Golden Century is reopening in time for Lunar New Year at its new Crown Sydney location. While the restaurants grand opening is not until February, bookings are now open from 20 January for keen fans and those wishing to visit during Chinese New Year celebrations. Opening Golden Century at such an auspicious time on the cusp of Lunar New Year feels like a fitting new beginning for us, says co-owner Billy Wong.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Witnessing the evolution of technology is an inevitable part of the modern human experience. The rapid introduction of new platforms and capabilities into our personal and professional lives brings a mix of excitement and apprehension. NB: This is an article from Infor Subscribe to our weekly newsletter and stay up to date On one side, advanced technology delivers unprecedented convenience, efficiency, and personalization.
STAAH, a leading technology company helping hoteliers unlock their full revenue potential, has unveiled its list of distribution channels that brought the highest booking revenue to hotels in key tourism destinations across Southeast Asia, including Malaysia, Vietnam, Singapore, Indonesia, Thailand and Philippines, over the past year. STAAHs list of top distribution channels is based on hotel reservations that have passed through its channel manager network of 500+ integrations across the world.
Winter is here, and patios that once buzzed with life are now feeling the chill. Just a few weeks ago, they were alive with laughter and conversation, but without the right preparation, these valuable spaces — and your revenue — could face a long, cold, quiet winter season. For many restaurateurs and brewery managers, outdoor patios and beer gardens are key moneymakers during warmer months.
There are many habits that any housekeeping department can adopt to contribute to their hotels sustainability efforts. While many of these initiatives seem like common sense, they may be overlooked or never implemented. Examples include the following: Turn Off Lights: Train room attendants to always turn off the lights when leaving a guestroom. Consider installing a card key lighting switch that requires those entering the room to insert their room key into a light switch […] The post Hous
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
The hotel industry faces a significant shift in 2025 with technology and evolving consumer behavior. As guests seek personalized and immersive stays, hoteliers need to adapt. NB: This is an article from MARA Subscribe to our weekly newsletter and stay up to date The top 10 emerging trends, including AI-driven guest communication and focus on recent reviews, will reshape reputation management in hotels. 1.
STAAH, a leading technology company helping hoteliers unlock their full revenue potential, has unveiled its list of distribution channels that brought the highest number of bookings to hotels over the past year. The list is based on hotel reservations that have passed through the STAAH channel manager across its network of 500+ integrations across the world.
Google Ads help the hotels to enhance their online presence, increase direct bookings , and boost visibility on search engines. It lets you show ads on Google Search, YouTube, and other websites. According to Google, businesses make an average of $2 in revenue for every $1 they spend on Google Ads. This guide explains how Google Ads can help you get more bookings and stand out from other hotels.
Many hotels in Los Angeles are offering discounted rates to those displaced by the devastating fires in the Palisades, Eaton and Hurst areas. The Hotel Association of Los Angeles (HALA) Board of Directors released the following statement in the wake of the wildfires burning throughout the Los Angeles area: We are devastated by the destruction of the fires raging across the Los Angeles region.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Imagine transforming your hotel into a must-join VIP club – where perks, convenience, and exclusivity drive guest loyalty like never before. NB: This is an article from Userguest , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Subscription-based travel is here, and its revolutionising the hospitality industry.
STAAH, a leading technology company helping hoteliers unlock their full revenue potential, has unveiled its list of distribution channels that brought the highest booking revenue to hotels across India over the past year. GoMMT retains its top spot from last year as the most preferred online booking channel by Indian travellers followed by Agoda and Booking.com.
NEWTON, MassachusettsSonesta announced that it added 37 new franchised hotels to the companys global portfolio during the second half of 2024. The new hotels, with a total of more than 3,300 rooms, include (in order of opening): “The addition of 37 new franchised hotels in the second half of 2024 speaks to Sonestas impressive growth, driven by our commitment to excellence for our franchise partners across our brand portfolio,” said Keith Pierce, executive vice president […] The
Beach Club at The Boca Raton has reopened in Boca Raton, FL, following an extensive $130-million redesign. The property features 210 fully renovated guestrooms and suites, some with outdoor terraces, as well as new restaurants; a refreshed arrival experience and lobby with a new cocktail lounge and caf; a new fitness facility; and oceanside event spaces.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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