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Restaurants have been quick to adapt to the changing COVID-19 environment by implementing systems that offer curbside pickup and delivery while aggressively marketing their local takeout and outdoor dining options. They sold wine bottles where possible and cocktails to go, a concept that was, until now, illegal in most states. Now that the initial dust has settled, restaurants are starting to think long term again.
The restaurant industry has a reputation for high staff turnover. 2018 saw a record high 74.9% staff turnover —and while a portion of this statistic is inevitable given the demographic of restaurant employees ( more than a third are students or teenagers whose jobs and circumstances change more frequently), this figure represents a problem that needs to be resolved.
Join Eater editors from SF, Chicago, and Atlanta on August 24 as they discuss the issues facing bar owners and employees right now Eater Talks: What About the Bars? Monday, August 24 — 1:00 p.m. ET. Picture your typical bar: liquor flowing, lights turned low, a closely-packed crowd, with strangers approaching strangers seemingly without any qualms. The appeal of bars is the very thing that makes them such risky spots for COVID-19 transmission.
Two restaurant industry experts share their insights regarding the state of the restaurant industry. Debby Soo, OpenTable’s new CEO, discussed on television her outlook for U.S. restaurants amid the COVID-19 downturn. She also added thoughts on Canadian operations. Secondly, Upwork’s Chief Economist Adam Ozimek contributes his thoughts. Ozimek also operates an independent restaurant in Lancaster, Pennsylvania; he describes it as an all-in-one restaurant, bowling alley, arcade, and ba
Why isn’t it over yet? When can things go back to how they used to be? Like a kid kicking their feet in the backseat wondering whether we’re there yet, these are the questions on so many minds as we all struggle to find our footing in a world impacted by COVID-19. Now that summer has come and some states have begun opening up, many people are feeling braver and more willing to venture out in search of normalcy—families included.
Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. When you optimize restaurant efficiency, your business will be able to cope during troubling times, and thrive during good times. Fortunately, tech can help boost operational efficiency in restaurants.
The next season of the Netflix series takes a look at barbecue around the world [link].
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Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Yo’ Mama’s Restaurant. Although national statistics and insights from restaurant lobbyists on Capitol Hill can be helpful, sometimes the best place to go for real advice is a local owner-operator. So we called Crystal Peterson, co-owner of a legendary eatery in Birmingham, Alabama. This is what Yo’ Mama’s has to say. “Well, COVID-19 happened.
COVID-19 has changed how the foodservice world operates. Many restaurants and dining establishments are looking to implement new innovations heading into 2021. One trend gaining traction is touchless technology. Whether it's in the form of sinks or payment, hands-free solutions could be part of the new normal even in a post-COVID world. As the demand for contactless options continues to grow, you don't want your business on the outside looking in.
The 1894 Lodge , a culinary and communal staple in rural New Washington, Indiana, places a special emphasis on its history. The restaurant is located in a 200-year-old building–the first building in town, which in its past has been a Masonic lodge, a school, and a movie theater. Now, the building is the home of The 1894 Lodge, a bar and restaurant with a unique, chef-driven menu loaded with comfort food.
For my immigrant family, outdoor recreation was not part of our usual vacation plans. Could learning to camp be the pandemic escape I needed? Wei Tchou is a Brooklyn-based writer and former non-camper working on a book about her family and the cultural history of ferns. “I know you can do it,” said Salem, smiling at me with encouraging eyes, even though I didn’t know the first thing about building a campfire.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
One in four restaurants will permanently close by the end of the year, costing the country millions of jobs and at least one full percentage point of GDP. Yet for many of the country’s large and publicly traded restaurants, business would seem to be nothing but all-time highs. Disproportionate beneficiaries of government stimulus, prestigious banking relationships, and large capital buffers, their valuations tell the candid story of the U.S. recovery.
In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia.
The restaurant industry has irreversibly changed due to the COVID-19 pandemic. Traditional strategies for driving additional revenue in your restaurant such as new menus items, events, catering, or pop-ups have been displaced by changed consumer habits, regulatory guidelines, and dine-in restrictions. While this rapid change has led to a number of restaurants closing up permanently it has also given rise to a host of new and exciting opportunities for restaurants to make money and grow their bus
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Every week we’re rounding up some of our favorite articles with trends and tidbits from the world of restaurants. Tell us: what made your reading list this week? The Eater Guide on How to Help – Eater. As the coronavirus pandemic continues to affect the lives of Americans, as benefits run out for millions, and as food and drink businesses struggle to keep their doors open, the industry needs support.
At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. The brand has two locations – Aspen and Parker– and specializes in Danish baby back ribs and our in-house smoked meats with homemade side dishes. “Our marketing plan has always been to get new people to try our food,” he s
At food establishments, hygiene plays a massive role in building brand image and ensuring customer footfall. In the UAE, hygiene is culturally given the utmost importance. To ensure that restaurants follow proper guidelines regarding the hygiene standards, a comprehensive food safety system has been announced. As part of the initiative, customers have access to the full hygiene record of any restaurant they choose to visit on their smartphones.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Apple Hospitality REIT has acquired the new 105-room Hyatt House and 154-room Hyatt Place hotels in Tempe, Arizona, US in a deal valued at about $64.6m. The post Apple Hospitality buys Hyatt hotels in Arizona, US appeared first on Hotel Management Network.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.
The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. Going by the food delivery statistics in the UAE, the food delivery sector is expected to grow at an annual rate of 6% and likely to continue for the next five years. Considering the high rentals and the thin profit margins of a traditional restaurant, many foodservice operators are now pivoting towards an online delivery model or cloud kitchen model in the UAE that is
Photo by VALERIE MACON/AFP via Getty Images. Hospitality lawyer Jasmine Moy visits Eater’s Digest this week The biggest factor determining whether a restaurant or bar business can survive this pandemic — more important than pivots or its customer base or neighborhood — is the relationship between the tenant and the landlord. Or more specifically, the willingness of said landlord to cut said tenant a deal.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Restaurant surveys are an important tool for improving customer satisfaction. Many restaurants are incorporating surveys into their strategy to harvest valuable data points and feedback that can be used to make impactful decisions across customer service, menu design and operations. Regularly surveying guests is one of the most powerful ways to set in motion a process of continual on-going improvement as well as keeping up with new trends and staying ahead of the competition.
Until recently, Beyond Green Sustainable Food Partners was mainly a foodservice consulting company for schools and other large institutions, and we catered food to preschools on the side. Because of the pandemic, our consulting business is on hold while we focus solely on catering. Although this means that we are now down to just 20 percent of our business, we are able to stay afloat financially by applying the same waste reduction efficiencies in our own work that we pass on to our consulting c
While this summer's philanthropic galas and balls were taken off the calendar, that doesn't mean we can't revel in the steal-worthy design ideas of past events.
James Beard Foundation. While some industry heavyweights have chosen to forgo their nomination because of the pandemic, others are doing it for less clear reasons — and, in one case, because of an anonymous abuse allegation It’s been a turbulent year for the James Beard Foundation and its esteemed namesake awards. As the restaurant industry continues to suffer the combined effects of a pandemic and an economic crisis, the organization has canceled the Chef and Restaurant Awards ceremony for both
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Tapping into the Southern hospitality that’s part of its DNA, Sonny’s BBQ added its first-ever Chief Kindness Officer (CKO) when the chain launched a ‘Q the Kindness platform. “We wanted Sonny’s to be an amplifier for kindness and to bring kindness back to the forefront of everyday action,” said Peter Frey, Sonny's chief brand officer. “To do this we wanted to put our stake in the ground for something positive.” The CKO was tasked with spreadin
Beyond just ensuring consumer health and safety , restaurants now reopening to the public need to create new marketing, entertainment and advertising strategies for incoming customers—especially now that live music could be unsafe, and just playing songs on a speaker might not be enough. Numerous reopening rules, from customer capacity limits to masks and curfews , are making it harder for restaurants to navigate this new landscape while also keeping customers engaged.
With their mobile cooking equipment, chefs Jaret Foster and Mona Johnson can turn anywhere in the Pacific Northwest into an outdoor kitchen For chefs Jaret Foster and Mona Johnson of Tournant — a roving restaurant, catering, and events company — anywhere that they can build a fire can also be their kitchen. By creating a moveable kitchen with a number of different grill beds, cast iron pans, and other apparatuses for open fire cooking to any location, the duo prepares all of their catered feasts
James Beard Foundation. And no chef and restaurant awards will be handed out in 2021, either There will be no James Beard Awards handed out to outstanding chefs and restaurants this year. After first committing to a virtual ceremony last month, instead of the usual Chicago awards gala, the James Beard Foundation announced today that it will not announce 2020 winners, which would have been chosen from the already-announced list of chef and restaurant awards finalists.
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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