Sat.Feb 10, 2024 - Fri.Feb 16, 2024

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Sustainable strategies to enhance staff retention in hospitality

eHotelier

Creating a culture and building a strong people foundation in an organization can assist in developing an industry reputation that drives applicants to want to work for the employer and, as significantly, to maintain an internal community within a company that incentivizes and persuades employees not to leave.

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Moon Dog opens mega venue in Footscray

Hospitality Magazine

One of the country’s top breweries is gearing up to open its biggest venue yet, with Moon Dog set to launch Wild West in Footscray this March. The Western-inspired site is double the size of Moon Dog World in Preston, with the team transforming the Franco Cozzo building into an 800-capacity beer destination. “We’re so excited to join the vibrant Footscray community in such an iconic location; the support has been overwhelming and we can’t wait to finally throw open the doors and welcome ev

Magazine 246
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Future Payment Gateway For Philippine Hotel: Challenges & Opportunities

Soft Inn

As the tourism sector in the Philippines continues to flourish, the demand for enhanced accommodation services escalates. Hotels and resorts are confronted with the need to embrace streamlined solutions that simplify online reservation processes, particularly through the integration of accessible payment methods.

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What Restaurants Need to Know About HOCI

Modern Restaurant Management

Food Safety Specialist Francine L. Shaw sat down with Morten Larsen, CEO & Founder of EcoloxTech to discuss the use of Hypochlorous acid (HOCl) in restaurants and food service. Why is it so important for restaurants and other food businesses to be aware of – and use – HOCI as a disinfectant and sanitizer? Well, as you know, restaurants and other food brands must prioritize food safety every day, with every shift.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Proactively ensuring regulatory compliance for hotel managers

eHotelier

By prioritising compliance, we uphold guest safety, mitigate risks, protect our hotel's reputation, and contribute to environmental sustainability. Compliance also ensures a fair and inclusive workplace, strengthens our legal and professional standing, and fosters a culture of excellence and trust within our organisation.

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Managing a large hotel? You need cloud-based hotel management software.

Hotelogix

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Without the orchestration of advanced technology, many things can go wrong at every level across departments, leading to operational inefficiencies, fewer sales, unhappy guests, and diminished revenues.

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To Charge or Not To Charge?

Modern Restaurant Management

Charging guests for booking a reservation that they don’t show up for is becoming more popular. Ten years ago, this was a practice in the big cities like New York, Chicago, and Los Angeles. When this practice began, I must be honest I told my customers not to do this charge because it could cost them clients. When restaurants began charging guests the three-percent credit card fee, I was against that as well.

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Cultural intelligence: Fostering excellence in human experiences

eHotelier

How can we develop our cultural intelligence to face the future, especially in an industry where positive human interaction lies at the heart of creating transformative experiences?

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The Beach Hotel reopens in Newcastle

Hospitality Magazine

After 18 months of restoration, The Beach Hotel in Newcastle’s Merewether has swung open its doors. Hotelier Glenn Piper is behind the new-look venue which hosts the main pub, along with eatery Peregrin, and retro takeaway shop Larrie’s which opened last year. “The Beach Hotel has been more than just a pub; it has been a gathering place for friends and families across Newcastle for generations,” says Piper. “We’re excited to once again open our doors and welco

Magazine 239
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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3 Free Restaurant Templates to Save You Money

7 Shifts

You're always crunched for time and your to-do lists never end. Sound familiar? When you run a restaurant, you need to get things done — not worry about whether they're done properly. That's why we created free templates to help you manage your restaurant team. Customize them to match your needs and save time — so that you can focus on the important things.

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Key Sections of a Franchise Disclosure Document: An Annual Review Guide for Franchisors

Modern Restaurant Management

A Franchise Disclosure Document (FDD) serves as the foundation of the franchisor-franchisee relationship. Not only is it a critical sales tool for the franchisor, but it also gives a prospective franchisee vital insight into the franchise opportunity and help them make an informed decision to invest. While the FDD is a comprehensive document, certain key sections demand careful scrutiny during an annual review.

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Sense of community as a growth strategy

eHotelier

When a hotel does in fact go through the meticulous process of creating a strong sense of community, the results are nothing short of magical, and this is reflected through a positive impact on guest satisfaction, demand and the ability to grow rate.

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How Etta’s National Restaurant Empire Fell to Pieces

EATER

David Pisor’s Chicago restaurant group, Etta Collective, — home to Etta, Aya Pastry, and Cafe Sophie — is in free fall with open tabs, threatened evictions, and closures post-Maple & Ash split.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Interview with CEO & Co-founder Tiago Araújo of HiJiffy

Revfine

In this article, we interview Tiago Araújo, the CEO & Co-founder of HiJiffy. Araújo launched HiJiffy in 2016 to enhance hotel guest communication. Today, HiJiffy leverages AI-driven technologies for direct bookings, new revenue streams, personalized communication with guests, and more. Can you tell us a bit about yourself? The post Interview with CEO & Co-founder Tiago Araújo of HiJiffy appeared first on Revfine.com.

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Avoid Digital Pitfalls When a Restaurant Changes Hands

Modern Restaurant Management

There are many details to keep track of during the process of buying or selling a restaurant. Beyond the brick and mortar, there are many digital assets to manage during the transition phase. Part of what you’re paying for when purchasing a restaurant is the brand reputation and web history. To prevent issues down the road, it's best to make sure you speak with your attorney to have all the necessary information.

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Enhancing hotel security and aesthetics: the role of entrances and parking areas

eHotelier

In the hotel industry, every detail matters. The entry points, including parking areas, play a crucial role in shaping their first impressions and overall satisfaction.

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Why Eater Readers Chose Milwaukee as One of 2024’s Hottest Dining Cities

EATER

Octopus at Lupi & Iris. | Lupi & Iris Eater asked readers which U.S. city belongs in our Where to Eat in 2024 package. Here are comments from a few of the voters who helped Milwaukee win the competition When Eater asked readers to vote for the next hot dining destination in the U.S., a dining scene that could sit alongside some of the world’s greatest food cities on the ultimate 2024 bucket list, they resoundingly chose Milwaukee, Wisconsin.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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5 Tech Trends Shaping the Future of Hospitality in 2024

Lodging Magazine

In 2023, rising international travel and nationwide workforce restoration resulted in a boost for the hospitality industry. Despite these positive strides, the landscape is not without challenges, as inflation and various economic hurdles have prompted travelers to curtail their discretionary spending. In response to these evolving dynamics, hotels are poised to continue their adoption of cloud technology and AI innovations that aim to enhance the guest experience throughout the rest of 2024.

Magazine 120
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Preparing Your Commercial Kitchen for the Warm Weather Surge

Modern Restaurant Management

In a landscape where precision equates to performance, prepping your commercial kitchen for the sweltering conditions and guest upsurge of the warmer months is an exercise in foresight and expertise. The foundational strategy focuses on two pivotal elements: maintaining rigorous standards for commercial refrigeration and ensuring a robust plan to manage increased customer flow.

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Accor officially opens Te Arikinui Pullman Auckland Airport Hotel

eHotelier

Accor, welcomes Te Arikinui Pullman Auckland Airport Hotel into its portfolio. The hotel is the first five-star hotel to open at the Auckland Airport precinct, being only 100m from the front entrance of the international terminal. Te Arikinui Pullman Auckland Airport Hotel is set to quickly establish itself as one of New Zealand’s most architecturally striking hotels.

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Everything You Ever Wanted to Know About Girl Scout Cookies

EATER

Mariah Tauger / Los Angeles Times via Getty Images Plus, an unimpeachable ranking of the best cookie flavors In 2024, Girl Scout Cookies have fully staked their place in the American culinary zeitgeist. Whether you’re a Samoas fan or a Thin Mint devotee, nearly everyone is happy to shell out as much as $6 to score a box of their favorite Girl Scout cookie — and support a longstanding organization that benefits girls across the country (not to mention argue endlessly about what cookie is truly Th

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Set Up for Sales Success: Best Practices to Make the Most of the Return of Group Business

Lodging Magazine

Even for properties that are not “convention hotels” per say, group business can be a key part of their clientele. Executive retreats, board meetings, training sessions, incentive programs, and a variety of other corporate and association gatherings can find a home in hotels of all sizes, bringing revenue from room nights, F&B, meeting venue rental, and more.

Training 118
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How an Italian Hotel Doubled Revenue by Cracking Tripadvisor’s Top 10

Revfine

Today's hoteliers want to increase their online bookings and revise corporate rates to a profitable market rate. Revenue management is a proven path to get there. This small hotel partnered with a revenue team and succeeded in doubling its revenue in two years and breaking into Tripadvisor's Top 10. Here's how. Revenue Management Boosts Online The post How an Italian Hotel Doubled Revenue by Cracking Tripadvisor’s Top 10 appeared first on Revfine.com.

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Centara Hotels & Resorts unveils five new properties

eHotelier

Centara Hotels & Resorts is excited to announce the addition of five distinctive properties to its diverse portfolio, strengthening its footprint in Thailand and Vietnam and setting the stage for strategic growth initiatives both domestically and overseas.

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How Food Stylists on ‘Feud’ Brought La Côte Basque Back to Life

EATER

A dessert tray on the Feud set. | Tamara Reynolds On “Feud: Capote vs. The Swans,” being seen lunching is everything. We spoke to food stylist Tamara Reynolds about creating the restaurant — and meals — at the center of that world. There is a reason Truman Capote titled his thinly veiled exposé of New York City’s society women and their secrets “ La Côte Basque.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.