Sat.Feb 10, 2024 - Fri.Feb 16, 2024

article thumbnail

Sustainable strategies to enhance staff retention in hospitality

eHotelier

Creating a culture and building a strong people foundation in an organization can assist in developing an industry reputation that drives applicants to want to work for the employer and, as significantly, to maintain an internal community within a company that incentivizes and persuades employees not to leave.

317
317
article thumbnail

Moon Dog opens mega venue in Footscray

Hospitality Magazine

One of the country’s top breweries is gearing up to open its biggest venue yet, with Moon Dog set to launch Wild West in Footscray this March. The Western-inspired site is double the size of Moon Dog World in Preston, with the team transforming the Franco Cozzo building into an 800-capacity beer destination. “We’re so excited to join the vibrant Footscray community in such an iconic location; the support has been overwhelming and we can’t wait to finally throw open the doors and welcome ev

Magazine 246
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

To Charge or Not To Charge?

Modern Restaurant Management

Charging guests for booking a reservation that they don’t show up for is becoming more popular. Ten years ago, this was a practice in the big cities like New York, Chicago, and Los Angeles. When this practice began, I must be honest I told my customers not to do this charge because it could cost them clients. When restaurants began charging guests the three-percent credit card fee, I was against that as well.

article thumbnail

Future Payment Gateway For Philippine Hotel: Challenges & Opportunities

Soft Inn

As the tourism sector in the Philippines continues to flourish, the demand for enhanced accommodation services escalates. Hotels and resorts are confronted with the need to embrace streamlined solutions that simplify online reservation processes, particularly through the integration of accessible payment methods.

article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

Proactively ensuring regulatory compliance for hotel managers

eHotelier

By prioritising compliance, we uphold guest safety, mitigate risks, protect our hotel's reputation, and contribute to environmental sustainability. Compliance also ensures a fair and inclusive workplace, strengthens our legal and professional standing, and fosters a culture of excellence and trust within our organisation.

More Trending

article thumbnail

Key Sections of a Franchise Disclosure Document: An Annual Review Guide for Franchisors

Modern Restaurant Management

A Franchise Disclosure Document (FDD) serves as the foundation of the franchisor-franchisee relationship. Not only is it a critical sales tool for the franchisor, but it also gives a prospective franchisee vital insight into the franchise opportunity and help them make an informed decision to invest. While the FDD is a comprehensive document, certain key sections demand careful scrutiny during an annual review.

Document 187
article thumbnail

3 Free Restaurant Templates to Save You Money

7 Shifts

You're always crunched for time and your to-do lists never end. Sound familiar? When you run a restaurant, you need to get things done — not worry about whether they're done properly. That's why we created free templates to help you manage your restaurant team. Customize them to match your needs and save time — so that you can focus on the important things.

Download 158
article thumbnail

Cultural intelligence: Fostering excellence in human experiences

eHotelier

How can we develop our cultural intelligence to face the future, especially in an industry where positive human interaction lies at the heart of creating transformative experiences?

290
290
article thumbnail

The Beach Hotel reopens in Newcastle

Hospitality Magazine

After 18 months of restoration, The Beach Hotel in Newcastle’s Merewether has swung open its doors. Hotelier Glenn Piper is behind the new-look venue which hosts the main pub, along with eatery Peregrin, and retro takeaway shop Larrie’s which opened last year. “The Beach Hotel has been more than just a pub; it has been a gathering place for friends and families across Newcastle for generations,” says Piper. “We’re excited to once again open our doors and welco

Magazine 239
article thumbnail

Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

article thumbnail

Avoid Digital Pitfalls When a Restaurant Changes Hands

Modern Restaurant Management

There are many details to keep track of during the process of buying or selling a restaurant. Beyond the brick and mortar, there are many digital assets to manage during the transition phase. Part of what you’re paying for when purchasing a restaurant is the brand reputation and web history. To prevent issues down the road, it's best to make sure you speak with your attorney to have all the necessary information.

article thumbnail

Managing a large hotel? You need cloud-based hotel management software.

Hotelogix

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Without the orchestration of advanced technology, many things can go wrong at every level across departments, leading to operational inefficiencies, fewer sales, unhappy guests, and diminished revenues.

article thumbnail

Sense of community as a growth strategy

eHotelier

When a hotel does in fact go through the meticulous process of creating a strong sense of community, the results are nothing short of magical, and this is reflected through a positive impact on guest satisfaction, demand and the ability to grow rate.

article thumbnail

Beware: A Cheese Crisis Looms

EATER

Gird your curds! Say a prayer for Camembert! A collapse in microbe diversity puts these French cheeses at risk.

145
145
article thumbnail

Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

article thumbnail

Why is hotel data important in the hospitality industry?

MEWS

What is hotel data? Hotel data is essential information collected within the hospitality industry – guest bookings, preferences, revenue figures, occupancy rates and feedback. It covers metrics that can help you improve your hotel's operational efficiency. Whether from PMS, guest surveys, reservation management systems, or point-of-sales, you can gain invaluable insights about customer behavior from your data.

article thumbnail

Underground bar and eatery Castlerose arrives in Melbourne

Hospitality Magazine

Hospitality operator Glen Bagnara (Hemingway’s Wine Room, Clementine, Bar Bianco) and developer Fortis are behind Melbourne’s latest culinary addition Castlerose. The 40-seat underground bar and eatery is located below its sister venue Clementine on Palmerston Crescent in South Melbourne. Head Chef David Yuan is behind Castlerose’s food offering which stars classic European dishes designed to share.

Magazine 130
article thumbnail

Enhancing hotel security and aesthetics: the role of entrances and parking areas

eHotelier

In the hotel industry, every detail matters. The entry points, including parking areas, play a crucial role in shaping their first impressions and overall satisfaction.

246
246
article thumbnail

The Founder of Bob’s Red Mill, One of the Country’s Most Famous Whole Grain Brands, Has Died

EATER

Bob Moore, the founder of Bob’s Red Mill, passed away at home on Saturday, February 10

145
145
article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

article thumbnail

Uses of artificial intelligence in the hotel industry | Mews

MEWS

✅ Artificial intelligence is becoming an essential tool for hotels, and in this article you will discover all its benefits and uses.

Article 130
article thumbnail

Fair Work announces surprise inspections

Hospitality Magazine

The Fair Work Ombudsman is targeting 20 businesses this week as part of a surprise blitz of food outlets in Canberra’s north and Queanbeyan. Inspectors will be attending businesses to confirm if workers are being paid correctly and receiving the right entitlements, speaking to owners, managers, and employees. The 20 venues were selected based on intelligence such as tip-offs, having a history of underpaying staff, and employing vulnerable workers such a visa holders or young people. “

Magazine 130
article thumbnail

Accor officially opens Te Arikinui Pullman Auckland Airport Hotel

eHotelier

Accor, welcomes Te Arikinui Pullman Auckland Airport Hotel into its portfolio. The hotel is the first five-star hotel to open at the Auckland Airport precinct, being only 100m from the front entrance of the international terminal. Te Arikinui Pullman Auckland Airport Hotel is set to quickly establish itself as one of New Zealand’s most architecturally striking hotels.

147
147
article thumbnail

How Etta’s National Restaurant Empire Fell to Pieces

EATER

David Pisor’s Chicago restaurant group, Etta Collective, — home to Etta, Aya Pastry, and Cafe Sophie — is in free fall with open tabs, threatened evictions, and closures post-Maple & Ash split.

141
141
article thumbnail

Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

article thumbnail

The Mews Data Dive: how did hospitality perform in 2023?

MEWS

What’s in the Mews Data Dive? There’s no unified set of must-track metrics for hoteliers – at least, not yet. Although our guide on New Era of Hospitality Metrics for General Managers sets out to change that.

130
130
article thumbnail

Annandale’s Cornersmith announces cafe closure

Hospitality Magazine

Owners Alex Elliot-Howery and James Grant have revealed they will be closing the doors of the much-loved Annandale cafe at the end of this month. In a statement on their website, the duo shared the news and assured their regulars that Cornersmith is not over, but is heading into a new chapter. “The short story is we are closing the Annandale café doors at the end of the month and having a breather from the intensity of running our own hospo business,” reads the statement. “Corn

Magazine 130
article thumbnail

Centara Hotels & Resorts unveils five new properties

eHotelier

Centara Hotels & Resorts is excited to announce the addition of five distinctive properties to its diverse portfolio, strengthening its footprint in Thailand and Vietnam and setting the stage for strategic growth initiatives both domestically and overseas.

130
130
article thumbnail

Why Eater Readers Chose Milwaukee as One of 2024’s Hottest Dining Cities

EATER

Octopus at Lupi & Iris. | Lupi & Iris Eater asked readers which U.S. city belongs in our Where to Eat in 2024 package. Here are comments from a few of the voters who helped Milwaukee win the competition When Eater asked readers to vote for the next hot dining destination in the U.S., a dining scene that could sit alongside some of the world’s greatest food cities on the ultimate 2024 bucket list, they resoundingly chose Milwaukee, Wisconsin.

Article 140
article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.