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It’s truly a new frontier with luxury representing the hospitality vertical at the forefront of immense change, with hotels developing new products and services to serve an ageless, 21st-century guest mindset.
Perth-based not-for-profit Mix Haus has partnered with Rhubi to present a nation-wide women’s bartender competition. To enter, bartenders must make a drink using Rhubi as the main ingredient, share the cocktail on socials and offer it in-venue. Four finalists will be selected in November and flown to Sydney for an all-women bartender takeover of women-run Burrow Bar to determine the winner.
In today's competitive hospitality industry, effective marketing is essential to attract and retain guests. Hotel marketing departments need to be equipped with the right training materials to ensure they are up-to-date with the latest trends and strategies.
In the age of digital transformation, top hotel review websites have become crucial in shaping the reputation and success of hotels worldwide. These platforms provide travelers with insights into the services, amenities, and experiences hotels offer, making them pivotal in the decision-making process for accommodations. This article explores what hotel review websites are, highlights some of the best platforms, discusses their benefits, and outlines how hotels can effectively manage bookin
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
AI has the potential to revolutionize the way hotel employees learn, making the process more effective and faster, which in turn fosters a culture of innovation and openness to transformation.
New data from CommBank has confirmed customers increased their spending at hospitality venues last month. The CommBank Household Spending Insights Index report showed an overall rise in spending of 1.8 per cent for the month of August, with 10 of 12 spending categories showing positive growth. Hospitality was the highest growth category in August, increasing by 5.2 per cent compared to July, which saw a small -2.6 per cent decline.
Can AI and robotics provide solutions to some of the toughest challenges faced by QSRs? Ofer Zinger, co-founder of Kitchen Robotics, thinks so. The company's Beastro was designed to use AI to create personalized dishes, thereby cutting labor costs and cutting food waste. It also self-cleans, helping ensure food safety. Modern Restaurant Management (MRM) learned more from Zinger.
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Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Can AI and robotics provide solutions to some of the toughest challenges faced by QSRs? Ofer Zinger, co-founder of Kitchen Robotics, thinks so. The company's Beastro was designed to use AI to create personalized dishes, thereby cutting labor costs and cutting food waste. It also self-cleans, helping ensure food safety. Modern Restaurant Management (MRM) learned more from Zinger.
Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? On the one hand, you get the possibility of technique and flavor you cannot, or don’t want to, create yourself, plated and served with attention.
Hotel owners should ensure that they have strategies and systems in place to help them leverage the world of music and sports tourism. Here are 5 such strategies that will help to make the most of such events and drive up direct bookings.
R U OK?Day lands on Thursday 12 September this year, and hospitality staff, managers and owners are encouraged to check in with each other – not just once a year, but any day. “We see an increase in supporting behaviours around R U OK?Day, our National Day of Action,” said R U OK? CEO Katherine Newton. “However, we know life happens every day.
Future foodspaces will need to be designed to meet the personalized needs of diverse customer bases, according to Culinary Crossroads: How Societal Shifts Are Defining Tomorrow’s Dining , the latest whitepaper from IA Interior Architects research initiative, HumanX. "The future of restaurant design will be complex and dynamic, shaped by generational preferences, shifting family structures, and broader ecological and economic trends," said Carlotta Dove, Director of Consumer Experie
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Domestic tourists now want trips that are sustainable, relaxed, socially responsible, and immersive in the local area. As the sector grows anew, hoteliers should adapt their services and facilities in order to benefit fully.
Ezra’s Nick and Kirk Mathews Bowden have opened a new Kellett Street concept, this time delivering a nostalgia-fuelled menu with a focus on affordability. The duo are no strangers to the Potts Point culinary landscape. Along with Ezra, the team formerly operated French brasserie Bistro Rex and Indian diner Raja, which is where Teddy is now located. The venue is touted as a neighbourhood bistro with a hint of retro infused through the menu, décor, and ’80s soundtrack.
In this comprehensive video guide, Adam Guild of Owner.com offers best practices for restaurant marketing. In total, you will learn 18 different marketing strategies across Instagram, Facebook, email, SMS, and direct mail.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Lille Allen/Eater Margaret Eby’s new cookbook is as much about granting permission as it is showing you how to assemble a meal Most days, my partner and I have something we call egg lunch. At its most basic, it is an egg and rice. Sometimes there’s soy sauce and American cheese, or chile crisp, or the last of a wilting scallion and some other condiment, but sometimes it’s just egg and rice.
Anthony Lark, Executive Director of HMD Asia is delighted to announce the appointment of Lisa Gerosa who has commenced her role as General Manager at JATI resort on Koh Russey Island, Cambodia, due to open in Q1, 2025.
Hiring and retaining staff has always been a challenge for businesses in the food industry. With an average turnover rate of 79.6% over the past decade, keeping employees in restaurants has become increasingly difficult. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff.
Every restaurant’s mission is to get customers in the door and then keep them coming back for more. While there’s no single recipe for recruitment and retention success, many restaurateurs are leveraging a proven approach: loyalty programs. The recurring business these programs drive ultimately helps increase revenue while fostering customer loyalty.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Andrea D’Aquino New books from Martha Stewart, Carolina Gelen, Paola Velez, Yotam Ottolenghi, and more will make you happy to turn on the stove again You know the drill: According to the calendar, it’s fall now, and that means it’s time to Get Serious — about school and work, about the impossible task of emotionally preparing yourself for the upcoming election, and, of course, about cooking.
Dynamic pricing is more than just a pricing strategy for hoteliers. It is a tool for long-term growth that allows you to maximize profitability and influence demand.
What is Hotel PMS? A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. It enables hotels—whether small, independent, or part of a group—to handle front office workflow, including booking, guest check-ins and checkouts, assigning rooms, managing housekeeping tasks, and billing.
Running a restaurant comes with a unique set of risks, especially when serving alcohol. While alcohol sales can significantly boost revenue, they also introduce considerable liabilities that vary widely by state. For example, if your establishment serves alcohol to an intoxicated patron who subsequently drives and causes an accident, your business could be held liable for any resulting property damage, personal injury, or even fatalities, depending on local laws.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Just because they’re classic doesn’t mean they’re good. Here are five drinks not worth the hype, and the recipes to try instead, according to bartenders.
IHG® Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Satyadeo Hotels Pvt Ltd to develop Holiday Inn Resort Pushkar, Rajasthan.
Select-your-own sushi and sashimi concept GetSashimi is opening a second store in Sydney after the success of its debut Bondi shopfront. A two-level store in Coogee will launch to the public this Sunday in the heart of the picturesque location. “Coogee was the best suburb that appeals to the family-friendly, health-conscious foodie where fresh sushi and sashimi meets the beach,” says Founder Antonio Muollo says.
The restaurant industry is fighting a tough battle. Rising costs are not the only financial hazard facing the food service business, as recent studies show that slip and fall cases cost the industry $2 billion a year. However, there are several ways businesses can help reduce risk, financial exposure, and legal complications. Focus on Smart Construction When designing new restaurant spaces, be aware of the need for adequate drainage systems to avoid unwanted water runoff, which can freeze during
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Padma Lakshmi hosted Top Chef for 19 seasons. | Noam Galai/Getty Images for Gold House The acclaimed ‘Top Chef’ host just signed a deal with CBS It turns out Padma Lakshmi isn’t out of the world of cooking competitions after all: Deadline reported today that the former Top Chef host and judge is working with former NBCU content chief Susan Rovner on a cooking competition series for CBS.
JW Marriott, part of Marriott Bonvoy’s global portfolio of over 30 extraordinary hotel brands, unveils its first property in Ho Chi Minh City, Vietnam, with the opening of JW Marriott Hotel & Suites Saigon.
The hospitality industry has always been shaped by evolving travel preferences, but recent trends like the rise of remote work and the increasing popularity of staycations have significantly impacted hotel bookings. Understanding these trends and implementing targeted strategies can help hotels thrive in this new landscape, attracting and retaining these new types of travelers.
What is hotel advertising? Hotel advertising involves a range of marketing strategies aimed at showcasing your hotel’s services and unique value proposition to increase bookings and drive profitability. These strategies can be both online and offline, including print ads, digital promotions, events, participation in tourism conventions, billboard advertising and more.
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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