7 Shifts

OCTOBER 2, 2019

If you’re transitioning to a restaurant management position, congratulations! This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. There are certainly skills that will help you keep your staff engaged and your restaurant running smoothly, but some of what you need to know can only come from experience.

Communication 114

Communication Scheduling Server Training 114

BizBash

SEPTEMBER 30, 2019

Glam up your Halloween parties with these creative ideas for decor, catering, activities, and rentals.

Catering 69

Catering Events 69

AHLEI

OCTOBER 2, 2019

Responding to a quickly growing segment of the traveling population, the American Hotel & Lodging Educational Institute (AHLEI) has revised Elements of Service: Serving Guests with Disabilities , an online training program that teaches hospitality professionals how to provide superior guest service to guests with physical disabilities. “This subject is much more in the public eye than it was even in 2016 or 2017,” said Peter Slatin, a hotel consultant and co-designer of the program.

Training 52

Training Guest Services Communication Information 52

Software Suggest

OCTOBER 1, 2019

Updated 17/04/2020: This post has been updated with latest Hotel Revenue Management Software for Small Hotels. A premium-quality of hotel management software is inevitable when you are in the hospitality business and wish to reap maximum benefits from your venture.

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Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

7 Shifts

OCTOBER 1, 2019

Big news from the 7shifts team this week! We raised an additional $6 million (USD) in funding to help us accelerate the development our labor management platform, expand our team, and provide new, innovative services that help restaurants like your grow. This additional funding is led by our existing investors, Napier Park Financial Partners, with participation by our existing partners at Relay Ventures , and our new investor, Conexus Credit Union.

Scheduling 60

Scheduling Marketing 60

AHLEI

OCTOBER 1, 2019

A guest with a guide dog enters your hotel. How do your employees respond? If they’re like the hospitality employees that hotel consultant Peter Slatin has encountered, they might uncomfortably ignore him or “help” him by grabbing him without notice to guide him where they think he needs to go. Or perhaps when a guest using a wheelchair enters the hotel spa, the receptionist greets her with, “Oh, I’m so sorry you’re confined to a wheelchair.”.

Travel and Tourism 52

Travel and Tourism Training Back of House Guest Services 52

Dialed Labs Hotels

SEPTEMBER 28, 2019

Conversion rate optimization and search engine optimization, or CRO and SEO, are probably terms you’ve at least come across in discussions and reading around your hotel’s marketing strategy and online presence. But do you know what they really mean? And do you know if anyone is ‘doing them’ for your boutique or independent hotel website?

Marketing 52

Marketing 52

MBB Hospitality

OCTOBER 2, 2019

We can all use a little help, especially when it comes to pay taxes on our business, right? Did you know that there are some small business tax dedications that you can take advantage of? While you can’t deduct personal expenses like living and family-related expenses, for things that you use for both personal and business use, you might be able to.

Document 40

Document Strategic Planning Training Information 40