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This edition of MRM's "Ask the Expert” features advice from EZ-Chow Inc. Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Q: Would delivery work for my concept? A: Delivery –of all things– is a hot topic. Consumers demand it and the market has responded by offering several delivery options, from independent delivery companies to national firms.
One of the cheapest and easiest ways to put your restaurant on the map and acquire new customers is to rely on user-generated content. Especially if you’re a beginner restauranteur, you shouldn’t miss out on the opportunity to involve your customers and followers in the process of promoting your business. Below, we explain what user-generated […].
Listen to the audio version of this post In this blog post, we are going to talk about the differences between full and limited services hotels and what to expect from both. Full service hotel The term full service hotel refers to a hotel that offers a wide variety of different services to please its guests and it could be mid-price, upscale or luxury hotels.
Wanderlust is a word that almost everyone uses as an Instagram caption regularly. The blurring of the international divide via the internet brings the spirit of adventure in all of us. A lot of people want to travel and explore new destinations nowadays, and there is no shortage of hotels, be it an Airbnb or […].
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Internal branding and employee experience are extremely important because they create a consistent collaborative culture that keeps employees engaged. At Church’s Chicken, we recently performed a comprehensive rebranding required communication to all of our domestic and international franchises, as well as all of their employees. To complicate matters even further, the majority of Church’s Chicken employees work in the field for the majority of their shifts, which can make sharing in
Back in 2013 when we first discussed “crimes against mobility,” mobile traffic was on the rise but not yet the intensive, everyday use we see today. According to Statista , mobile traffic makes up 53% of web surfing in 2019. By comparison, back in 2013, it was only about 16%. Not only has mobile traffic significantly increased, but the value of mobile optimization in Google’s eyes has only increased.
It’s a new year, and if you own or run a restaurant, the best way to start 2020 off on the right foot is to begin thinking of how you can get more traffic in the door. There are countless ways to attract customers through creative PR and marketing — so much so that it can be overwhelming. Some PR ideas can be complex, which means taking valuable time away from running the restaurant, but here we’ve outlined five PR ideas restaurant owners and managers can implement in their res
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It’s a new year, and if you own or run a restaurant, the best way to start 2020 off on the right foot is to begin thinking of how you can get more traffic in the door. There are countless ways to attract customers through creative PR and marketing — so much so that it can be overwhelming. Some PR ideas can be complex, which means taking valuable time away from running the restaurant, but here we’ve outlined five PR ideas restaurant owners and managers can implement in their res
With more than 300 active shooter events in the U.S. since 2000 , property owners and operators everywhere are taking a hard look at security options. The focus is two-fold: minimizing the risk of such an event from happening, and also reducing liability post-event should a victim’s family or local authorities claim the property should have been more secure.
As we head into 2020 and digital ordering continues to boom, the restaurant segment is in for some major changes, particularly when it comes to delivery. While many fast casual and QSR restaurants are announcing partnerships with platforms like Uber Eats and Grubhub, not all owners and operators are on board with the third-party delivery trend. According to research done by eMarketer , 23 percent of all smartphone users will use a food delivery app by 2023.
It’s been five years since you opened your first restaurant. Business is great and customers keep coming back for more. You may have even expanded to a second or third location. Out of town visitors frequently ask when you will open in their hometown, confident that you would have a line of customers out the door. But, while you are passionate about your concept and would like to keep expanding, you are not sure that you have the resources to manage the additional growth.
This edition of MRM News Bites features Grubhub, PAR Technology, The Institute of Culinary Education, Parts Town, OneDine, Starbucks, QikServe, MOD Pizza, ezCater and Red Lobster, Omnivore, Coolgreens and Winston Industries. Ultimate Grubhub. Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
The weather has gotten colder, precipitation has turned into snow, and the likelihood of accidents caused by slick conditions has increased. While most restaurant workers know to keep their floors clean and free of fall risks, they may not think about their outdoor walking spaces quite the same way. To keep customers safe this winter, managers and staff need to think ahead and stay informed about the risks of seemingly minor problems, including cracks and holes in their parking lots.
In the Internet economy, restaurateurs, especially owners and operators of non-chain restaurants, are often at the mercy of users of review websites and applications such as Yelp and TripAdvisor and social media platforms such as Facebook. While such platforms can serve as a valuable source of free advertising and publicity for restaurants, they can also pose an existential threat to a restaurant’s survival.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features an economic report from Yelp, super Super Bowl stats, delivery trends, megatrends, best cities for BBQ and top venues. Yelponomics. Yelp released its first-ever annual Yelp Economic Average? (YEA) report, a benchmark of local economic strength in the U.S. The report found that most local economies nationwide slumped in 2019, down 1.3 percent from the previous year, led by underperformance in restaurant, f
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