eHotelier
OCTOBER 9, 2024
As consumers become more informed and online booking environments offer new levels of transparency, hotels will discover that positive guest experiences are not just beneficial—they are essential for maintaining pricing power.
Hospitality Magazine
OCTOBER 16, 2024
Yolk Group has opened the doors on Ophelia, a hybrid café-wine bar in the former Barry site on Westgarth’s High Street. Co-directors Ben Argentino, Bec Moore, and Kieran Spiteri (Terror Twilight, Convoy, Tinker, and HiFi) saw the opportunity to open a daytime dining venue that opens with coffee and closes with cocktails – without forgetting the group’s signature record selection.
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Soft Inn
OCTOBER 10, 2024
The Malaysian hotel industry is currently facing challenges as many locals flocked to Thailand for holiday trips in the last month, September. This shift in travel patterns raises important questions about why travellers are choosing international destinations over local stays. Factors such as appealing travel deals, the allure of Thailand's vibrant culture and activities, and the ongoing interest in unique experiences are drawing attention away from Malaysia's own attractions.
Modern Restaurant Management
OCTOBER 7, 2024
History will show that COVID was the line of demarcation for the hospitality industry in the 21st century. In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison. Since COVID, technology in the restaurant industry has moved at lightning speed.
Speaker: Amanda Adams, Fractional CFO, CPA
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7 Shifts
OCTOBER 1, 2024
These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
OCTOBER 29, 2024
Lets explore the implications of emotional intelligence in the customer journey and look at tips for improving the customer experience by improving EI in staff and management.
Hospitality Magazine
OCTOBER 30, 2024
Brae Owner and Executive Chef Dan Hunter is coming to the Sydney Opera House for a four-night special event. The head of the three-hatted Victorian restaurant will collaborate on the series with acclaimed chef and culinary director of the Sydney Opera House event venue, Danielle Alvarez. The event, ‘Harvest of Purpose’, will take place in the Sydney Opera House Yallamundi Rooms from Friday 17 January to Monday 20 January.
Lodging Magazine
OCTOBER 20, 2024
For such a small item, a lost key can wreak havoc on hotel security and profitability. Rekeying can cost thousands of dollars, and if theft is involved, factor in the cost of replacing stolen inventory items. Although electronic keys have replaced traditional hotel room keys, there are still hundreds of physical keys on site at any hotel belonging to housekeeping, facilities, security, shipping and receiving, restaurant services, and a variety of other departments.
Modern Restaurant Management
OCTOBER 13, 2024
Just as some people have experienced “long COVID,” with symptoms lasting well beyond the initial infection, so too have some industries struggled to fully recover from the pandemic’s economic impact. The restaurant industry is a case in point, where employment has yet to climb back from pandemic-induced losses. According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
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Hotel Owner
OCTOBER 21, 2024
In the competitive and ever-evolving world of hospitality, Louise Tawadrous, Client Services director at BVA BDRC, has carved out a niche that combines her passion for the industry with a rigorous focus on data-driven feedback and improvement. With nearly a decade of experience at InterContinental Hotels Group (IHG) before making her mark at BVA BDRC, Tawadrous’s career reflects a deep commitment to enhancing customer experiences, both in meetings and events and through the development of
EATER
OCTOBER 28, 2024
Shutterstock From Reese’s Peanut Butter Cups to candy corn, here’s how far past Halloween you can enjoy the fruits of all that trick-or-treating labor The spookiest time of year is upon us, and with it comes piles of chocolates, chews, caramels, nougats, crunches, bars, and patties. Estimates from the National Retail Federation suggest Americans will spend close to $3.5 billion on candy during Halloween 2024, with an additional $3.8 billion on costumes and $3.8 billion on decorations.
eHotelier
OCTOBER 20, 2024
Commandaria is a sweet wine from the Island of Cyprus in Mediterranean and it is considered to be the oldest wine still in the making, recognized by the Guiness Book of world records.
Hospitality Magazine
OCTOBER 30, 2024
A Brisbane bartender has won Moutai’s Enter The Dragon 3 cocktail competition, which recently took place in Sydney over two days. A total of 10 drinks professionals from across the country competed in the final round, which required them to create a Moutai cocktail in just five minutes and present it to the judging panel. Judges included Pasan Wijesena from Earls Juke Joint, Mikey Enright from Barrelhouse Group, and Barney Toy from Harbour City Hospitality who critiqued cocktails from: Ber
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Revfine
OCTOBER 7, 2024
As budget season approaches, selecting the right Revenue Management System (RMS) is one of the most critical decisions a hotelier can make. Whether you manage an independent hotel, an urban property, or oversee multiple hotels, a well-suited RMS can optimize pricing strategies, enhance profitability, and simplify your operational processes. The key to making the right The post Key Considerations for Choosing the Right RMS During Budget Season appeared first on Revfine.com.
Modern Restaurant Management
OCTOBER 3, 2024
As a result of the Great Chicago Fire that killed 250 people in 1871, the National Fire Protection Association has declared the public observance of Fire Prevention Week since 1922, marking more than 100 years this year of the public observance. The holiday was later cemented by President Coolidge, marking the longest-running public health and safety observance on record.
Hospitality Net
OCTOBER 2, 2024
The hospitality industry has changed a lot over the years. Labor shortages, rising guest expectations, and tightening budgets are the new norm. We’ve spent a lot of time thinking about how technology can help solve these challenges. And while technology won’t fix everything, it can go a long way in making operations run smoother and guests happier.
EATER
OCTOBER 31, 2024
Beautiful pan dulce | Lille Allen Second-generation bakers are rethinking what pan dulce can be Mayra Sibrian had a deceptively simple goal when she started Pan de la Selva in Seattle. “I wanted to highlight different styles of pan dulce that reflected both my Mexican and Salvadoran backgrounds,” she says. The California native grew up eating conchas and pan dulce with her family, and thought there was a way to blend the traditions of her childhood with the flavors of her Pacific Northwest commu
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
eHotelier
OCTOBER 30, 2024
By understanding and implementing the latest booking trends influenced by FOMO—whether through transformative experiences, AI-driven personalization, or sustainability—you can not only increase bookings but also build a loyal customer base that values what your hotel offers.
Hospitality Magazine
OCTOBER 30, 2024
Last night saw over 600 hospitality professionals gather at The Star Event Centre in Sydney for the 29th Australian Liquor Industry Awards (ALIA). The full list of winners and highly commended people, brands and venues can be seen below. ALIA is a peer, industry voted awards, so a big congratulations to all the finalists, highly commended and winners for being recognised as the best in Australia.
Hotel Owner
OCTOBER 14, 2024
In the ever-evolving world of hospitality, Guy Ivesha, CEO and founder of the innovative workspace and lifestyle concept Maslow’s, is pioneering a new approach to how we think about work, wellness, and luxury. With traditional boundaries between professional and personal life continuing to blur, Maslow’s offers a fresh, hospitality-led model that blends coworking spaces with the atmosphere and amenities of a boutique hotel.
Modern Restaurant Management
OCTOBER 2, 2024
Now that the summer of the value meal has ended, what will autumn bring for QSR brands? Will they be able to capitalize on the good will and traffic boosts as the weather gets cooler? To learn how operators can take a forward-looking approach and ease customers back into a profitable pricing model, Modern Restaurant Management (MRM) magazine reached out to Hope Neiman, CMO at restaurant ordering and loyalty platform, Tillster, which works with brands like Baskin Robbins, Popeyes and Burger King
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
Revfine
OCTOBER 10, 2024
Question for Our Revenue Management Expert Panel: Some roles are shrinking due to Artificial Intelligence. How have revenue management roles and systems been affected to date? (Question by Oleksii Kapichin) Our Revenue Management Expert Panel Niko Krauseneck - Founder, RevenueRebel Tamie Matthews - Sales & Marketing Consultant, RevenYou The post How Has Artificial Intelligence Impacted Revenue Management Roles and Systems So Far?
EATER
OCTOBER 23, 2024
The McDonald’s Quarter Pounder is at the center of a new E. coli outbreak. | Scott Olson/Getty Images It continues to be a bleak week for McDonald’s After making headlines earlier this week following presidential candidate and former president Donald Trump’s stunt cosplaying as a service worker , McDonald’s is back in the news again, this time for an even bleaker reason: The CDC announced yesterday that it’s investigating an E. coli outbreak linked to the company’s Quarter Pounders.
eHotelier
OCTOBER 8, 2024
Given how cognizant younger generations are of climate issues, ensuring your hotel has features that align with their environmental ethics can be engaging. Not to mention, it offers significant benefits to your business.
Hospitality Magazine
OCTOBER 28, 2024
A new sports bar will soon launch in Chatswood on Sydney’s North Shore with capacity for 300 patrons and a whopping 27 screens. Yogi’s Sports Bar has been developed by Tully Heard Consulting, the force behind Taffy’s at The Oaks, The Greens in North Sydney, and The Fernery in Mosman. “Yogi’s Sports Bar is set to bring an energetic and exciting atmosphere to the North Shore hospitality scene,” says John Tully, director of Tully Heard. “Tapping into the global t
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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