January, 2023

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Managing the talent gap: Sparking passion for hospitality in Gen Z

eHotelier

We need to change our thinking as hospitality managers to attract new, young talent to an industry that has been bruised and battered by the pandemic. Hoteliers should take this opportunity to rethink our approach to talent.

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2023 trends: Top 5 future innovations in hotels and hospitality

eHotelier

Let's take a glimpse into the future.

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2023 outlook: Industry voices on travel and hospitality

Boutique Hotel News

Industry leaders share their thoughts on the travel, hospitality and economic landscape in 2023. BHN reports. Connor Llewellyn Ryterski , managing director, prizeotel: “We expect sustainability to remain a key focus for 2023, with hospitality businesses working towards ambitious emission reduction targets to become net zero, which is something we and the wider Radisson Hotel Group aim to achieve by 2050. .

Pricing 246
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Wayward Brewing opens Speakeasy bar in Marrickville

Hospitality Magazine

Sydney brewery Wayward has been serving the public at its taproom for more than seven years, but now it’s launched something a little different – a cocktail and beer speakeasy. The new addition to the Inner West landscape is all about comfort, with the 50-seat space fitted out according to a homey aesthetic – think cozy chairs and leather lounges.

Magazine 305
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Ditch the Annual Employee Review – Do This Instead

Horizon Hospitality

Every year, thousands of restaurants and hotels gear up for weeks of stuffy, time-consuming, and stressful annual employee performance reviews. Countless studies have proven yearly reviews are ineffective in motivating employees or encouraging productivity. So, why should restaurants and hotels stick with this outdated practice? Simple – they shouldn’t!

More Trending

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Why You Must Migrate From roomMaster On-Premise To roomMaster Anywhere

InnQuest

The hospitality industry has witnessed customer patterns evolve drastically post the COVID-19 pandemic. Some examples include the rise of remote work, the popularity of staycations and bliesure travel, and increased awareness and demand for holistic health and well-being experiences. As a result, hoteliers have been ushered into an entirely new era wherein customer choices and spending habits have changed dramatically in such a short span of time.

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Effective methods of waste management in the hotel industry and why it’s important

eHotelier

Hotel companies need to have a comprehensive framework that helps optimise each waste material in the sector while also reducing environmental impact. Cost savings are also a great side benefit.

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Dan Rose-Bristow, Master Innholders and The Torridon, on the new KPIs of leadership

Boutique Hotel News

BoHoNews · Dan Rose-Bristow, Master Innholders and The Torridon, on the new KPIs of leadership. BHN editor Eloise Hanson speaks to Dan Rose-Bristow, chair of the Master Innholders and owner of The Torridon , about 2023 trends, what hoteliers can expect at the Hotel Leadership Conference, and the new KPIs of leadership. The post Dan Rose-Bristow, Master Innholders and The Torridon, on the new KPIs of leadership appeared first on Boutique Hotel News.

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$17,000 in penalties for regional Victorian cafe

Hospitality Magazine

The operators of Cafe 3564 in Echuca, Victoria, have been hit with a slew of penalties for failing to back-pay a visa holder. The former cook worked at the cafe from July 2017 to September 2019, with Fair Work Ombudsman inspectors investigating after receiving a request for assistance from the worker. Inspectors formed the belief the employee had been underpaid minimum wage rates, overtime, penalty rates and more, going on to issue a compliance notice in October 2020.

Magazine 264
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How Negative Candidate Interview Experiences Impact Your Recruitment Efforts

Horizon Hospitality

One of the most often-overlooked aspects of a recruitment process is what the interview experience is like for the candidates. Are they made to wait weeks for the next interview step? Are they given accurate information about the opportunity? Did they receive adequate feedback after the interviews? The recruitment process doesn’t happen in a vacuum, meaning that the consequences of a poor candidate experience can ripple through your company’s talent acquisition strategy.

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Tik Tok Marketing Proves Profitable

Modern Restaurant Management

Seventy-eight percent of small businesses that run ads on TikTok have already realized a positive ROI–the majority within just six months. according to Capterra’s TikTok Marketing Survey. TikTok marketing yields undeniable power, especially with Gen Z as it helps mitigate choice paralysis by giving users immersive, vertical videos that take them inside a business instantly, rather than sifting through text-heavy sites.

Marketing 212
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How To Elevate Guest Experience In 2023

InnQuest

2022 has left businesses in the tourism and hospitality industry with many important learnings, the most important one being – consumer preferences will be ever-evolving and the key to staying successful at all times is to prioritize guest experience. In this blog, we share 3 powerful tips to help you stay competitive and elevate guest experience in 2023 – Adopt Contactless Technology – One of the latest hotel technology trends in the post-pandemic era includes the rise of cont

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Top 10 list for controlling hotel expenses

eHotelier

Here are the top 10 control points to ensure you are not missing any dollars in your hotel. Failure to follow these controls will cost you by increasing your expenses.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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OYO IPO set for further delay in 2023

Boutique Hotel News

India: The proposed initial public offering [IPO] for Indian hospitality chain OYO is set to be delayed once again after the national capital markets regulator asked its parent company to refile its draft IPO papers with certain updates. According to unidentified sources close to the matter, Sebi [The Securities and Exchange Board of India] asked the parent company, known formally as Oravel Stays Ltd, to update risk factors, key performance indicators, outstanding litigations and its valuation b

Document 239
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Buddy’s Bar arrives in Sydney’s Inner West

Hospitality Magazine

Buddy’s Bar, located in the former Lentil as Anything site on Newtown’s King Street, is a venue that employs an innovative self-service beer wall. The idea for a self-service bar first came to Co-Owner Duncan McGeoch at a music festival. “I was waiting in line and thought, ‘This f**king sucks’ – like festivals are nice, but here I am 10 people deep in a line not moving,” he says.

Magazine 246
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The Restaurant Trends to Watch in 2023 (and what they mean for employers)

Horizon Hospitality

Yes, the fried-chicken sandwich war still rages on in 2023. However, the biggest restaurant trends this year are not centered around any individual ingredients or online feuds. Consumers will crave something they have not been able to get in recent years – a dining experience they can connect with and that feels crafted around their values. Consumers are focused on finding connections in their experiences, seeing their loyalty rewarded, and consciously seeking out sustainable businesses.

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How AI Alleviates Restaurant Pain Points

Modern Restaurant Management

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. But arguably no issue has proven to be as constant and bedeviling as the labor shortage. Recent research has proven the industry is still struggling to rebound on staffing, reporting a woeful 500K fewer employees than before the pandemic.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Low on Direct Bookings? Here are five tips to boost bookings all year long

InnQuest

In the past few decades, the rise of third-party online travel agencies has reflected a gradual decline in direct bookings. Customers nowadays trust big names like Expedia, Booking.com, or Hotels.com more than an actual hotel website. However, you can still implement strategies to increase direct bookings and create a better bottom line for your property.

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The revenue management guide to room rate profitability

eHotelier

Revenue management isn’t siloed, it needs to look at data across departments and understands the context for those numbers.

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Hotel email marketing | The perfect guide for hoteliers

MEWS

Despite all the attention social media and mobile marketing gets, direct - or hotel email marketing - remains the most powerful digital marketing method. A recent survey showed that 72 percent of consumers prefer email as their primary means of communicating with brands, which was corroborated by a McKinsey study that estimated that email is 40x more effective for acquiring new customers than social media strategies and the fact that conversion rates are three times higher than social media.

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The UK’s L’Enclume comes to Sydney this July

Hospitality Magazine

Bather’s Pavilion is set to host top British Chef Simon Rogan this July as L’Enclume takes up residency at the much-loved Balmoral venue. For five weeks, Rogan will serving up an eight-course menu alongside snacks and petit fours that showcase his sustainable and regenerative cooking ethos. The menu will feature complex dishes from Rogan, highlighting his ‘perfect ingredient’ philosophy that notions only the perfect dish can be crafted through growing the perfect ingredients.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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The Top Interview Questions for Today’s Hotel Managers

Horizon Hospitality

A career in hotels tends to come with frequent promotions, property transfers, ownership changes, or company changes. With these changes often come interviews. Meaning most hotel managers are well-versed in not only conducting interviews but also being interviewed themselves. But even the most seasoned hotel leader needs to anticipate and prepare for interview questions that dig deeper than the experiences on a resume.

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Strategic Ways for Restaurateurs to Grow Their Brands

Modern Restaurant Management

Independent restaurants with fewer than three locations make up more than half of the restaurants in the U.S. Many restaurateurs dream of growing into multiple locations, but it takes a lot of capital investment to get there. At my restaurant development and investment firm Full Course, we work with emerging brands to develop leadership, optimize business practices and ultimately provide financial investment for expansion.

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SH Hotels & Resorts appoints SVP EMEA

Boutique Hotel News

EMEA: Hotel brand management company SH Hotels & Resorts names Robert Koren as SVP and area managing director of Europe, the Middle East and Africa. SH Hotels & Resorts have announced the launch of a European corporate office led by Koren. He is the new senior vice president and area managing director of Europe, the Middle East and Africa, where the group is planning to expand.

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How to keep your guests and staff safe from fire risks

eHotelier

Keeping the guests and staff safe during a fire only requires some preventative planning and help from experts. Then if a fire does happen, you know that your hotel will be safe as will the people inside.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.