How to manage a restaurant like a boss: 7 essential tips
eHotelier
NOVEMBER 16, 2022
Whether you’re dreaming of running a restaurant or even starting your own, there are 7 non-negotiable things you need to know if you want to succeed.
November, 2022
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Deliveroo Australia enters voluntary administration
Hospitality Magazine
NOVEMBER 16, 2022
The local delivery industry has been shaken up with the news Deliveroo will no longer operate in Australia after six years in business. The company announced it had entered the voluntary administration process, saying the move “had not been an easy decision to make” It’s estimated more than 15,000 riders are now out of a job, with thousands of venues now relying on a smaller pool of delivery providers to reach customers.
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Langham Hospitality debuts millennial brand in Hong Kong
Boutique Hotel News
NOVEMBER 15, 2022
China: Langham Hospitality Group’s latest brand, Ying’nFlo, has launched with an upper midscale hotel in Wanchai, Hong Kong. Ying’nFlo has been designed for millennials and Gen Zs. The pipeline already includes a hotel in Xiamen and Langham Hospitality plans to expand the brand within the region. Architects and interior designers Linehouse have worked on the first project, with Berlin-based artist Josephine Rais creating an outdoor mural.
Why Your Restaurant Should Prioritize Order Accuracy
Modern Restaurant Management
NOVEMBER 29, 2022
Here’s an important – but often overlooked – truth for the restaurant industry: To make your customers to feel valued and appreciated, you must get their orders right! All too often, restaurants are fumbling on that basic principle. Perhaps they’re understaffed and struggling to keep up with incoming orders. Or employees haven’t been properly (and regularly) trained.
What Your Financial Statements Are Telling You—And How to Listen!
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Introducing our latest payment processing solution – roomMaster Payments
InnQuest
NOVEMBER 30, 2022
The latest technological advancements are reshaping the travel and tourism industry globally at a rapid pace. Modern, tech-based solutions are facilitating businesses in the hospitality industry to streamline their operations, boost productivity and enhance the overall guest experience – all at a cost-effective rate. One such facet of business that has seen phenomenal growth in recent years is how payments are processed.
Your guide to combining your POS and PMS
MEWS
NOVEMBER 17, 2022
Digital ordering and mobile point-of-sale is one of the most obvious and successful examples of how technology has changed hospitality in recent years. Customers expect a seamless ordering experience – particularly if they’re dining or drinking at a hotel restaurant or bar where they’re already staying.
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20 venues announced for new Sydney CBD dining precinct
Hospitality Magazine
NOVEMBER 28, 2022
Sydneysiders are gearing up to welcome new food and beverage destination Sydney Place come March 2023. The Lendlease project will comprise Jacksons on George by Maurice Terzini and DTLE alongside a number of eat streets and laneways in Circular Quay. The offering will span all-day dining on Crane Lane, takeaway-centric venues on Rugby Place and small concepts on hidden alleyway Underwood Street.
Pendry Washington DC opens on Potomac River
Boutique Hotel News
NOVEMBER 1, 2022
US: Pendry Hotels & Resorts has opened its seventh hotel and the first in Washington DC, located along The Wharf. Designed by ODA with interiors by DesignAgency, Pendry Washington DC forms part of The Wharf, a waterfront dining, shopping, hospitality, and residential mile-long development. . The hotel features 131 guestrooms and suites, three F&B venues, Spa Pendry, a fitness centre, and 7,500 square feet of indoor and outdoor meeting and event space.
How Restaurants Can Attract and Retain Workers Tempted by Retail Holiday Job Offers
Modern Restaurant Management
NOVEMBER 16, 2022
Restaurants are still suffering from a labor shortage – according to the National Restaurant Association , as of September 2022 “eating and drinking places [were] still 560,000 jobs (or 4.5%) below their pre-pandemic staffing levels – tops among all U.S. industries.” As a result, we’re seeing restaurants closing early or not able to open at all because they don’t have enough staff.
All of Weird Al’s Songs About Food, Ranked
EATER
NOVEMBER 10, 2022
Weird Al poses with breakfast food in 1984. | Getty Images/Bob Riha, Jr. Food is funny, and no one knows this better than Weird Al Yankovic There is a reason a pie in the face, slipping on a banana peel, and getting pelted with tomatoes are shorthands for comedy at large. Food is funny. It’s slippery and messy and makes you burp and fart. So of course it’s a frequent inspiration for the world’s premier parody artist, Weird Al Yankovic.
Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Hotel trends you’ll see in 2023 in the hospitality industry
MEWS
NOVEMBER 16, 2022
As a modern hotelier, you need to stay on track of the latest hotel trends. They will help serve as a North Star to direct your efforts and understand how your hotel compares to the competition. Of course trends can be volatile, and just because something is trendy today doesn’t mean it will be tomorrow, but staying on top of the trends will keep your hotel relevant.
5 essential hotel marketing tips to increase bookings
eHotelier
NOVEMBER 20, 2022
Customers won’t just walk into your hotel; you’ll need to attract them. And to do that effectively, you’ll need to rely on the best marketing strategies. Sadly, many hoteliers lack insights into these strategies. If you are one of them, this post can help.
Brisbane hospitality workers back-paid more than $400,000
Hospitality Magazine
NOVEMBER 2, 2022
The Fair Work Ombudsman has recovered $404,721 in wages for 623 workers in Brisbane after conducting investigations in the city’s food precincts. Investigators visited 77 businesses across multiple suburbs including the CBD, South Brisbane, Fortitude Valley and Sunnybank, finding 75 per cent of businesses had breached workplace laws. The inspections were part of a national program targeting food precincts in Brisbane’s West End, Sydney, the Gold Coast, Melbourne, Perth, Adelaide, Dar
Roseate acquires Scottish boutique hotel
Boutique Hotel News
NOVEMBER 16, 2022
UK: Bird Group’s hospitality arm, Roseate Hotels & Resorts, has acquired five-star The Dunstane Houses in Edinburgh. The property, which is set across two recently refurbished Victorian townhouses, offers 35 guest rooms and suites, a bar and restaurant, lounge, garden conservatory and private gardens. Whilst the transaction value has not been disclosed, Dunstane Houses were marketed by Savills Scotland at a guide price of £7.5 million.
Food & Beverage Industry Report 2024
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Five Common Seasonal Hiring Mistakes and How to Avoid Them
Modern Restaurant Management
NOVEMBER 22, 2022
The inevitable cycle of seasonal-driven activity fluctuations occurs each year, but it can still catch the restaurant industry off guard if they’re not prepared. As these chaotic holiday months approach, restaurants may find themselves needing to stock both their kitchen and their staff, but neither is as easy as it sounds. This is especially true as restaurants prepare for another uncertain holiday season.
Royal Caribbean Reaches Biggest Deal Ever With PortMiami
Cruise Hive
NOVEMBER 15, 2022
Royal Caribbean has reached a staggering deal with PortMiami for terminal development, passenger movements, and new jobs in the region. The post Royal Caribbean Reaches Biggest Deal Ever With PortMiami appeared first on Cruise Hive.
Anna Delvey Is Launching a Dinner Series Out of Her East Village Apartment While Under House Arrest
EATER
NOVEMBER 3, 2022
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Hype works both ways with the Metaverse and Web3
eHotelier
NOVEMBER 15, 2022
All blockchain implementations must be framed not in terms of what the current hype is but in terms of the fundamentals of hospitality: enhancing the onsite experience and the overall value for customers above all else.
Why Every Small Business Needs an HCM Solution: A Comprehensive Guide
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
85 Degrees cafe operator penalised nearly $500,000 for ‘internship’ program
Hospitality Magazine
NOVEMBER 7, 2022
The operator of the 85 Degrees cafe brand in Australia has been hit with a $475,200 penalty for exploiting Taiwanese students in Sydney under a false internship arrangement. Eight students from Taipei City University of Science and Technology in Taiwan entered Australia on working holiday visas to participate in an ‘internship’ between the university and Comestibles Master Co Ltd, an associated entity of 85 Degrees.
Hotel management company At Mine Hospitality raises $6m
Boutique Hotel News
NOVEMBER 25, 2022
US: At Mine Hospitality, a Miami-based hotel management company, has raised $6 million from Enduring Ventures. Founded in January 2021 by Samuel Raccah and Matteo Soldatini, At Mine Hospitality and its subsidiaries operate 250 units across locations in Miami, Fort Lauderdale, Key West, and San Diego. The company aims to offer guests an experience that blurs the line between hotel and Airbnb, and so far has hosted more than 30,000 guests.
Building the Value Equation as We Approach the Price Ceiling
Modern Restaurant Management
NOVEMBER 7, 2022
Striking a balance between value and price. Is it possible? As inflation continues to pummel businesses and consumers, QSRs are searching for ways to make their menus work harder. At the same time, consumers are looking for ways to stretch their dollars. Is it possible to strike a balance between value and price to satisfy both parties? To answer that question, Revenue Management Solutions (RMS) examined two factors: the impact of price increases on QSR sales performance and consumers’ per
Port Canaveral Celebrates Newest Homeported Ship, Wonder of the Seas
Cruise Hive
NOVEMBER 21, 2022
Port Canaveral welcomes the world's largest cruise ship Wonder of the Seas, now sailing Caribbean cruises from the port. The post Port Canaveral Celebrates Newest Homeported Ship, Wonder of the Seas appeared first on Cruise Hive.
Business Automation in Hospitality: A New World
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
The Leftovers
EATER
NOVEMBER 21, 2022
Lille Allen/Eater. Can an app promising discount, end-of-day goods make a dent in America’s food waste problem? When I was 12 years old, I had a brief and desultory career as a babysitter. I counted the minutes until the kids went to bed and I could make good on their parents’ offer: Eat whatever snacks you like. I have no memory of the money I made or the families I worked for, but I do remember the thrill of opening other people’s kitchen cabinets to find a wealth of surprise treats.
The 7 components of designing a hotel concept
eHotelier
NOVEMBER 10, 2022
The hotel concept story defines the role of a hotel as well as its aspirations. In other words, your story should convey why guests should stay at your property, beyond just getting a room and breakfast.
A look at the Greek wine industry and its growth in Australia
Hospitality Magazine
NOVEMBER 28, 2022
France, Italy, Australia, the US and Spain dominate the global wine-making industry. But other countries with thousands of years of wine-making experience are fast ascending the ranks. Greece is one of them, and also happens to be one of the oldest wine-producing nations in the world. Greece’s natural landscape is home to range of varietals that have long been cultivated to make some of the most interesting wines on the market.
Event review: Recovery strategies at Deloitte conference
Boutique Hotel News
NOVEMBER 14, 2022
BHN editor Eloise Hanson reports from the 2022 Deloitte European Hospitality Industry Conference held at The Biltmore Mayfair in London. . When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. At the time, though the topic was not officially highlighted in the schedule, it permeated the conversation throughout the day.
Planning Your Restaurant's Path to Profitability
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
Six Ways to Get More Google Reviews for Your Restaurant
Modern Restaurant Management
NOVEMBER 3, 2022
From higher rankings to increasing your online reputation and brand visibility, Google reviews can boost your business for completely free. However, the term ‘get more Google reviews’ receives approximately 14,000 annual global searches, suggesting business owners and marketeers are struggling to find the secret to success. To help you out, here's what this SEO expert has to say.
Norwegian Cruise Ship Gangway Collapses in Panama
Cruise Hive
NOVEMBER 9, 2022
Gangway collapsed from the Norwegian Encore cruise ship while docked in Panama while guests were using it. The post Norwegian Cruise Ship Gangway Collapses in Panama appeared first on Cruise Hive.
How Chef Hitoshi Umamichi Makes His Michelin-Approved Gyoza Dough
EATER
NOVEMBER 7, 2022
The chef was a patron of the restaurant prior to owning it. Before chef Hitoshi Umamichi bought Japan’s Gyozanomise Okei in 2005, he was a regular at the gyoza restaurant. Since then, he has landed the restaurant in the Michelin guide. Umamichi’s dough is one element that differentiates his restaurant’s gyoza from others; he only uses strong flour, sesame oil, and hot water.
How to encourage guests to write Facebook hotel reviews
eHotelier
NOVEMBER 6, 2022
There are ways to encourage your clients to leave a few pleasant words about your hotel that will boost your hotel’s reputation and attract more business.
Less Stress, More Success: Accounting Best Practices & Processes for 2025
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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