Horizon Hospitality
FEBRUARY 7, 2023
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou In the modern travel industry, many branded hotel chains offer amenities and services indistinguishable from each other. So, hotels must set themselves apart. How? They can help guests tune out the overload of daily information and enjoy letting their intuition make travel choices.
Social Hospitality
FEBRUARY 20, 2023
Digital marketing is one of the great equalizers of the current commercial environment. Most tools that can help businesses to reach consumers are affordable and usable for companies of all sizes and industries. However, certain sectors must leverage digital marketing trends differently. This is particularly pertinent when it comes to marketing in regulated industries.
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eHotelier
FEBRUARY 12, 2023
Hotels and resorts now have the ability to link key guest, dining and loyalty CRM data across both restaurant and hotel guest profiles. By integrating this combined data into a unified guest profile, hotels with restaurants can increase engagement with their most loyal guests through their dining experiences.
Boutique Hotel News
FEBRUARY 3, 2023
UK: The Roseate Edinburgh is the latest boutique hotel to open under Roseate Hotels & Resorts, joining properties in London, Reading and Bath. The property is spread across two newly refurbished, heritage Victorian townhouses, situated in Edinburgh’s West End. Formerly known as The Dunstane Houses , The Roseate Edinburgh offers 35 rooms and suites with en-suite shower rooms, Noble Isle bathroom amenities, and handcrafted four-poster beds with Scottish woollen throws.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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Hospitality Magazine
FEBRUARY 22, 2023
The second installment of Nomad Group’s Beau concept will open its doors on Reservoir Street in Sydney’s Surry Hills this Friday. Manoosh-centric eatery Beau and Dough launched in early February, with Beau Bar honing in on seafood over ice and a wine-centric beverage program. “The Beau approach is elegant, refined and relaxed dining, embracing our city fringe and neighbourhood location,” says Rebecca Yazbek, co-owner and creative director.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
InnQuest
FEBRUARY 1, 2023
As we head into 2023, the hotel industry faces several challenges and changes that hotel managers need to be aware of to be successful. From shifting consumer preferences to new technologies and trends, there are many things that property owners and hotel managers need to keep in mind to stay competitive and meet the needs of their guests well. Here’s a quick guide hotelier can follow to stay successful in hotel management for 2023.
Modern Restaurant Management
FEBRUARY 22, 2023
Ask any restaurant owner for their main pain point and the likely response will be: staffing. Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now? What are the biggest pain points and have they changed due to the pandemic?
eHotelier
FEBRUARY 13, 2023
The travel industry is one of the prime beneficiaries of metaverse technologies with applications that your brand can realize for gains in 2023.
Boutique Hotel News
FEBRUARY 14, 2023
Piers Brown, CEO at IHM (publisher of Boutique Hotel News), reflects on what hospitality providers can learn from BrewDog. Call me ‘sober-curious’, beer has been an occasional sip from Dad when nobody’s looking (12-15), naughty secret (16-17), guilty accomplice (20’s), slightly dangerous obsession (30’s/40’s), and my not so toxic friend at times turning 50.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
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Hospitality Magazine
FEBRUARY 22, 2023
How would you describe the 2023 Icebergs experience? We have worked very hard to maintain the DNA [through] some additions as well as restoring what was broken. The product at Icebergs was not broken, but we needed to attend to the elements in the venue that needed restoring. The experience has perhaps in a way become truer to the original vision: an invisible restaurant … almost like a private beach house for guests to feel something special.
7 Shifts
FEBRUARY 13, 2023
It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. This isn’t an easy conversation to have. The institution of tipping and the existence of the sub-minimum wage is heavily rooted in slavery , and has led to decades of underpaying a workforce that is majority black, brown, and female.
InnQuest
FEBRUARY 3, 2023
Exceptional guest experience can elevate a hotel’s reputation and increase revenue and repeat stays. An effective strategy that can help is to upsell additional services or products relevant to customers. According to studies, it can cost five times more to attract new customers than to retain existing ones. Therefore, upselling in hotels is not only influential but cost-efficient as well.
Modern Restaurant Management
FEBRUARY 28, 2023
Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic. McKinsey research analysts claim that the retail and hospitality employment sector – a segment that includes restaurant employees – is up against “a more se
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
eHotelier
FEBRUARY 23, 2023
Here are the top priorities for optimising your website from a technical perspective, optimising your website’s content, and optimising your presence in local search.
Boutique Hotel News
FEBRUARY 2, 2023
UK/Ireland: Hotel management system RoomRaccoon has appointed Edd Kerr as the company’s country manager for the UK and Ireland. Kerr joins RoomRaccoon with more than 15 years of experience in the travel industry. This includes six years in sales and business development positions with companies such as Booking.com, Guestline and RMS Cloud. The central focus of his new role will be to strengthen RoomRaccoon’s sales development and provide a direct service to independent hoteliers , B&Bs and
Hospitality Magazine
FEBRUARY 22, 2023
Outdoor waterfront bar Babylon Garden rounds out the team’s Babylon Brisbane space that opened in December. The bar continues the venue’s much-loved Middle Eastern and East Mediterranean influences of its sister rooftop venue in Sydney’s CBD. The menu features a range of meze, along with dishes like kadinbudu (spiced beef with kashar cheese and rice balls) and lamb gozleme with garlic labneh and iskender sauce.
7 Shifts
FEBRUARY 21, 2023
One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. During the pandemic, many service workers either left or were forced out of the industry and never returned. According to our data , the average turnover rate for restaurant staff in the U.S. was 62%. When staff are unhappy, you lose more than just the cost of hiring and training.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
EATER
FEBRUARY 15, 2023
Bettina Makalintal The uses for the Filipino braise go way, way beyond meat There are two things I always have big bottles of in my pantry: soy sauce and vinegar. Each is useful in its own way. But of course, it’s no coincidence that together, the two make up the base of Filipino adobo , the simple braise that so often appears on the table in homes across the diaspora.
Modern Restaurant Management
FEBRUARY 8, 2023
There have been a lot of discussions and opinions swirling around after Rene Redzepi announced the closure of Noma , arguably one of the top restaurants in the world. While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it. Noma’s announcement generated a healthy debate on how we can improve the restaurant industry as a whole and how we should defend our food systems and culture.
eHotelier
FEBRUARY 22, 2023
Here are recommendations to help hotels effectively implement total revenue management using market segmentation strategies to improve their overall performance and maximize their revenue and profitability.
Boutique Hotel News
FEBRUARY 10, 2023
Italy: LVMH Hospitality Excellence has agreed with Sardegna Resorts S.r.l., owned by Qatar Investment Authority, to manage the Hotel Romazzino and Hotel Pitrizza in Costa Smeralda, Sardinia. LVMH Hospitality Excellence belongs to the luxury group LVMH Moët Hennessy – Louis Vuitton. The group’s portfolio spans wines and spirits, fashion and leather goods, perfumes and cosmetics, watches and jewellery, as well as selective hospitality.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
Hospitality Magazine
FEBRUARY 20, 2023
Global restaurant brand Sexy Fish will launch its Trinity cocktail menu on 6 March across six continents. Sydney-based bar talent Matt Whiley from Re- in South Eveleigh has been selected as the representative for Australia, with the drinks available for one night only. “Re- is thrilled to have been chosen as the Australian counterpart for the launch of Sexy Fish’s new cocktail menu, Trinity,” says Whiley. “We’ve loved working with Sexy Fish to create their Trinity menu down under, en
7 Shifts
FEBRUARY 10, 2023
We started our restaurant in 2008, during what is now known as The Great Recession. And we transformed it into a media company during a global pandemic in 2020. To say we’ve had to learn to be resilient at Cali BBQ is an understatement. By embracing new and emerging technologies, and going all-in on smartphone storytelling, we found a way to become much more than a single-unit barbecue restaurant on the outskirts of San Diego.
EATER
FEBRUARY 7, 2023
A promotional image from Natoora’s “Radicchio Not Roses” campaign. | Natoora This Valentine’s Day, skip a dozen roses for an elegant arrangement you can eat Not long ago, I went to a mushroom-themed musical dinner. The entire meal featured mushrooms, from the white snow fungus in the welcome drinks to the shiitakes in the sweet mushroom pavlova (surprisingly good!).
Modern Restaurant Management
FEBRUARY 7, 2023
The “Ding!” noises chirping from veritable command centers of tablets in restaurants throughout the country have become a ubiquitous symphony thanks to the staying power of third-party delivery apps offering unparalleled convenience and accessibility to consumers. Offering increased visibility for brands and expanding the pool of customers restaurants are able to reach, the dynamic services these apps provide are essential for owners and operators competing for relevance and market s
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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