February, 2023

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Are hotel restaurants stepping up to the plate?

eHotelier

Hotels and resorts now have the ability to link key guest, dining and loyalty CRM data across both restaurant and hotel guest profiles. By integrating this combined data into a unified guest profile, hotels with restaurants can increase engagement with their most loyal guests through their dining experiences.

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Bird Group opens The Roseate Edinburgh

Boutique Hotel News

UK: The Roseate Edinburgh is the latest boutique hotel to open under Roseate Hotels & Resorts, joining properties in London, Reading and Bath. The property is spread across two newly refurbished, heritage Victorian townhouses, situated in Edinburgh’s West End. Formerly known as The Dunstane Houses , The Roseate Edinburgh offers 35 rooms and suites with en-suite shower rooms, Noble Isle bathroom amenities, and handcrafted four-poster beds with Scottish woollen throws.

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Top Restaurant Hiring Tips

Modern Restaurant Management

Ask any restaurant owner for their main pain point and the likely response will be: staffing. Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now? What are the biggest pain points and have they changed due to the pandemic?

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Our Wage Models are Broken

7 Shifts

It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. This isn’t an easy conversation to have. The institution of tipping and the existence of the sub-minimum wage is heavily rooted in slavery , and has led to decades of underpaying a workforce that is majority black, brown, and female.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Adobo Every Vegetable

EATER

Bettina Makalintal The uses for the Filipino braise go way, way beyond meat There are two things I always have big bottles of in my pantry: soy sauce and vinegar. Each is useful in its own way. But of course, it’s no coincidence that together, the two make up the base of Filipino adobo , the simple braise that so often appears on the table in homes across the diaspora.

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More Trending

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Market segmentation essential for total revenue management

eHotelier

Here are recommendations to help hotels effectively implement total revenue management using market segmentation strategies to improve their overall performance and maximize their revenue and profitability.

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Hotel Security: Three Reasons Why Key Control Helps to Prevent Liability

Lodging Magazine

Hoteliers strive to provide memorable guest experiences. While that means clean rooms, an aesthetically pleasing environment, great amenities, and courteous staff, hoteliers must dig deeper into proactively creating and maintaining a safe and secure environment. Liability issues are a major concern for hoteliers. To avoid liability claims caused by negligence, keeping employees and guests away and protected from potential hazards must be a top priority.

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Four Tactics Restaurant Managers Can Implement Now to Improve Employee Engagement

Modern Restaurant Management

Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic. McKinsey research analysts claim that the retail and hospitality employment sector – a segment that includes restaurant employees – is up against “a more se

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How to Show Your Staff Love for Employee Appreciation Day

7 Shifts

One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. During the pandemic, many service workers either left or were forced out of the industry and never returned. According to our data , the average turnover rate for restaurant staff in the U.S. was 62%. When staff are unhappy, you lose more than just the cost of hiring and training.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Consider the Vegetable Bouquet

EATER

A promotional image from Natoora’s “Radicchio Not Roses” campaign. | Natoora This Valentine’s Day, skip a dozen roses for an elegant arrangement you can eat Not long ago, I went to a mushroom-themed musical dinner. The entire meal featured mushrooms, from the white snow fungus in the welcome drinks to the shiitakes in the sweet mushroom pavlova (surprisingly good!).

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Glenn Haussman joins Hotel Business Hot Topics platform

Hotel Business

Hotel Business is excited to announce a partnership agreement with Glenn Haussman , the hospitality industry’s leading commentator, consultant and podcaster. Haussman joins Hotel Business ’ roster of panel moderators, lending his talent and insight to its signature Hot Topics series. Hot Topics highlights industry expertise and thought leadership on must-know issues affecting hoteliers to registered attendees via a virtual platform.

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Get found by your guests – SEO tips for hoteliers

eHotelier

Here are the top priorities for optimising your website from a technical perspective, optimising your website’s content, and optimising your presence in local search.

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Fontainebleau Las Vegas: How One of the Country’s Largest Construction Projects Is Shaping Up

Lodging Magazine

Brett Mufson, president of Fontainebleau Development, a real estate development group specializing in large-scale lifestyle developments, recently added to his title “president and CEO of Fontainebleau Las Vegas,” one of the largest construction projects in the United States. Set to debut in the fourth quarter of 2023, the property is Fontainebleau’s first in Las Vegas and marks the brand’s western expansion.

Magazine 121
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Rethinking the Future of Dining Through Technology

Modern Restaurant Management

There have been a lot of discussions and opinions swirling around after Rene Redzepi announced the closure of Noma , arguably one of the top restaurants in the world. While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it. Noma’s announcement generated a healthy debate on how we can improve the restaurant industry as a whole and how we should defend our food systems and culture.

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Hospitality vet appointed CEO of Highland Coast Hotels 

Hotel Owner

Highland Coast Hotels has appointed global hospitality veteran, Guy Crawford, as its new chief executive officer. Crawford is a former CEO and board member of Jumeirah Hospitality Group in Dubai, and was former managing director of Forte Heritage Hotels, as well as the managing director of Le Meridien Africa, Caribbean and Indian Ocean. He has also acted as a non-executive board member of the Indian Hotels Company, Taj Group; Lausanne Hotel School in Switzerland; and Emirates Hotel Academy i

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The Next Era of American Fine Dining Is Here, Care of West Africa

EATER

Photos: Teranga, Dept of Culture, Nok by Alara | Illustration: Eater Chefs are spotlighting their culinary heritage on tasting menus, at buzzy pop-ups, and at new restaurants across the country At Dept of Culture, a soft white cheese called wara comes plated with stew — blended and cooked tomatoes, bell peppers, and onions, spiced like many Nigerians prefer it.

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SoundHound develops voice-based ordering

Fast Casual

SoundHound has entered the digital menu game with its voice-ordering technology harnessing AI to allow customers to make and edit drive-through orders without going through a drive through attendant, according to a video and press release.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Hotel previsualization as a metaverse use case for right now

eHotelier

The travel industry is one of the prime beneficiaries of metaverse technologies with applications that your brand can realize for gains in 2023.

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Are You Ready? How to Protect Your Hotel Before a Crisis Hits

Lodging Magazine

In December, a 52-foot high cylindrical aquarium, the largest of its kind, burst—sending millions of gallons of water flooding into the lobby of Berlin’s Radisson Blu hotel. It left 1,500 tropical fish dead, two guests injured, and devastating damage. The scene proved irresistible to international media that streamed the images almost instantly across nearly every media outlet from BBC to CNN.

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Streamline the Rush: Solving the Pain Points Created by Delivery Apps

Modern Restaurant Management

The “Ding!” noises chirping from veritable command centers of tablets in restaurants throughout the country have become a ubiquitous symphony thanks to the staying power of third-party delivery apps offering unparalleled convenience and accessibility to consumers. Offering increased visibility for brands and expanding the pool of customers restaurants are able to reach, the dynamic services these apps provide are essential for owners and operators competing for relevance and market s

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OYO Hotels adds 40 hotels and doubles revenue in FY22

Hotel Owner

OYO Hotels, the global travel technology company, has announced that its UK operations added 40 hotels to its platform and doubled its revenue in 2022 compared to the prior year. The hotel group also saw a 50% increase in revenue per available room compared to 2021, as well as a 110% jump in RevPar compared to 2020. As a result, OYO now has over 150 small hotels spread across more than 65 cities in its UK network, having added new hotels in Otterburn, Folkestone, Worcester, Swansea, Crewe, Kid

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Embedding responsible innovation: How SAS is leading the charge in ethical technology

SAS

Responsible innovation is critical because technology does not exist in a vacuum. It affects us all in unexpected ways. We know analytics has an undeniable impact on society. For example, analytics can help hospitals manage their inventories for essential items like wheelchairs and bladder scanners, help sports teams curate a [.

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Leisure & hospitality sector adds 128K jobs

Hotel Business

The leisure and hospitality sector added 128,000 jobs in January—the most of any sector—according to the U.S. Bureau of Labor Statistics. Overall, the economy added 517,000 jobs. Both the unemployment rate, at 3.4%, and the number of unemployed persons, at 5.7 million, changed little in January. The unemployment rate has shown little net movement since early 2022.

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Data privacy: how hotels can protect guest and customer data

eHotelier

If you work at a hotel, you need to know about data privacy and the threats that exist around every corner. Here are steps you can take to safeguard this data and eliminate those threats.

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‘Homestyle’ In-Room Media: Replicating the Options Hotel Guests Enjoy in Their Daily Lives

Lodging Magazine

Standard cable television and WiFi are no longer enough when it comes to meeting guests’ expectations for in-room entertainment. Typically arriving with numerous devices including laptops, tablets, and, of course, smartphones, many guests want the sophisticated digital entertainment experience they enjoy at home to continue in their hotel rooms. That offering can be a differentiator, leading guests to choose one property over another.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.