March, 2023

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8 hotel marketing priorities for 2023

eHotelier

The sooner you identify and plan for the major trends and changes in the industry, the better chance you'll have to improve your guests' experience, drive direct bookings, and succeed in 2023.

Marketing 315
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The Top Employee Benefits for your Hospitality Team

Horizon Hospitality

What is today’s workforce looking for from employers? Health benefits? Flexibility? Long-term financial security? Career support? Yes, yes, yes, and yes. For hospitality employers looking for ways to draw in new talent and keep existing employees, here are the benefits most meaningful for today’s workers: Robust Retirement Support Flexible Healthcare Paid Time Off (without strings attached) Childcare Benefits Career Development Multi-faceted Mental Health Support Learn more below, or find even m

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Should You Tailor Your Resume for Each Hospitality Job Application? Yes!

Horizon Hospitality

Employers spend an average of seven seconds initially scanning a resume. How can your resume possibly make an impression in such a small window of time? Do you cram as much information onto the page as possible, hoping to impress them with the sheer volume of bullet points? Not exactly. Here are five reasons you should take the time to carefully curate the information on your resume and tailor it for each job you apply for: Limits Distracting Details Makes Relevant Experience Stand Out Showcases

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Empowered leaders: Female forces in hospitality and real estate

Boutique Hotel News

Worldwide: The IHM editorial team [ George Sell , editor-in-chief; Paul Stevens , editor, ShortTermRentalz; Eloise Hanson , editor, Boutique Hotel News; Felicity Cousins , assistant editor, Serviced Apartment News; and Isha Borkar , multimedia reporter] select 22 inspirational female leaders in hospitality and real estate to mark International Women’s Day 2023 [8 March]. 1.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Marco Pierre White set to host exclusive dinner on Gold Coast

Hospitality Magazine

The renowned culinary figure will join Palette Restaurant Executive Chef Dayan Hartill-Law on 27 May for the one-off event with Home of the Arts (HOTA). The dinner will only be available to 80 people, and will be held at HOTA’s onsite restaurant on the Gold Coast. The duo will craft a four-course dinner showcasing local Australian ingredients with paired wines.

Events 246

More Trending

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A hotelier’s guide to digital marketing: evolution, innovation, and disruption in 2023

eHotelier

Here's how hoteliers can position themselves to drive revenue, attract more guests, and stay relevant in a rapidly changing landscape.

Marketing 312
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International Women’s Day | Equity at Mews

MEWS

By now, you probably got the memo : women can buy themselves flowers and write their names in the sand. Drawing lines in the sand feels especially urgent when it comes to inequitable work practices. For so long, women have been on the receiving end of unsolicited work-related advice: how to dress for success, prove their worth, fight for equal salaries.

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6 Steps to Successful Hotel Management

InnQuest

Hotel management is a complex and challenging task requiring business acumen and customer service skills. In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

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Boutique Hotel Report shows strong US RevPAR recovery

Boutique Hotel News

US: The 2023 edition of The Boutique Hotel Report, published by The Highland Group , reveals that rate increases have pushed most boutique hotels to full RevPAR recovery. The annual report covers the independent boutique, lifestyle hotel and soft brand collection segments in the United States. Boutique hotel groupings averaged 58 to 65 per cent occupancy in 2022.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Ele introduces a snacks-only tasting menu The Star Sydney

Hospitality Magazine

Federico Zanellato and Karl Firla are known for their snacks, and now the pair have announced a new menu at Ele that heroes compact dishes that pack a punch. The Star Sydney restaurant will welcome diners looking for tiny but mighty morsels at the dining room or the chef’s table from 5pm Wednesday to Sunday. The chefs say the tasting menu was introduced as a means to attract more diners who would rather sample a plethora of dishes rather than sit down for a multi-course meal.

Pricing 246
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State of the Industry and More Restaurant Research

Modern Restaurant Management

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and

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Bernard Hartzenberg appointed Executive Chef at Shinta Mani Wild

eHotelier

David Steyn, General Manager of Shinta Mani Wild has announced the appointment of Bernard Hartzenberg as Executive Chef for the all-inclusive luxury tented camp in the jungle of the South Cardamom National Park in Cambodia.

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Hotel Kiosk System: All The Features That You Need

Soft Inn

Being on top of the business seems to be a challenge with the rise of the hospitality industry and more competitors appearing. Want to stand out? Get to know the hotel kiosk system and the features that you will need.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Thinking of Switching to Cloud? Here are 5 Reasons You Should

InnQuest

As hotels and properties evolve, a more flexible and efficient technology infrastructure becomes increasingly important. One solution that has gained traction in recent years is the move to cloud computing. The cloud refers to a network of remote servers accessed over the internet rather than on a local server or personal computer. This allows for several benefits, including increased scalability, accessibility, and cost-effectiveness.

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Cvent to be acquired by Blackstone in more than $4bn deal

Boutique Hotel News

US: Meetings, events and hospitality technology provider Cvent has entered into a definitive agreement to be acquired by Blackstone at an enterprise value of $4.6 billion. Blackstone has received a $1 billion credit facility as part of the financing of the transaction. A wholly owned subsidiary of the Abu Dhabi Investment Authority (ADIA) will be a significant minority investor alongside Blackstone.

Events 246
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Penny For Pound opens Richmond venue

Hospitality Magazine

The Melbourne bakery has launched their third outpost just a short stroll from their original hole-in-the-wall site on Bridge Road. Following their stores in Camberwell and Moorabbin, the new location features a larger offering for both dine-in and takeaway. The menu stars hot pies, salads, toasted sandwiches, sausage rolls and a range of freshly-baked croissants, cruffins and danishes.

Training 246
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What Do Guests Think About Dynamic Pricing?

Modern Restaurant Management

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. Sixty-five percent of consumers say dynamic pricing would make the decision of where and when to eat more difficult; 63 percent say it would make it harder to budget their restaurant spending. The research indicates consumer sentiment on dynamic pricing is overwhelmingly negative, and that most customers are unlikely to utilize it in a way that benefits restaurants.

Pricing 198
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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What is ChatGPT? How can hoteliers leverage this new tool?

eHotelier

Ever since ChatGPT launched in November 2022, ChatGPT has been trending online. Here is what you need to know to be on top of it.

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We’ve Made Life Easier for 1 Million Restaurant Pros

7 Shifts

As of last week, there are now more than 1 million restaurant pros using 7shifts! That means 1 in every 15 restaurant workers in the U.S. relies on 7shifts to stay better connected to their team, manage their work schedules, and get paid. I know firsthand how difficult and unpredictable this industry can be. When I was younger, my grandparents owned restaurants and my dad owned several Quiznos locations.

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Strategies to Enhance Guest Communication

InnQuest

Customer interaction is critical in deciding the guest experience in the hotel industry. It affects guest reservation choices, establishes expectations before arrival, and ensures that guests feel welcomed and well-cared for while they are there. This is where robust strategies to enhance guest communication come in handy. Guest communications have seen a significant transformation recently.

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Vignette Collection announces first European hotel

Boutique Hotel News

Portugal: Lifestyle and luxury hotel portfolio Vignette Collection, part of IHG Hotels & Resorts, has announced the opening of Casa da Companhia in the centre of Porto, Portugal. Casa da Companhia marks the first European hotel to join Vignette Collection since the soft brand launched in 2021. The hotel is housed in the former headquarters of Port producer Real Companhia Velha, and guests can experience ‘fire opening’ a bottle of Port every Wednesday and Saturday early evening.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Former Coffee Club operators cop $115,603 in penalties

Hospitality Magazine

The former operators of a Coffee Club outlet in Geelong, Victoria have been charged with $115,603 in penalties after they underpaid two young workers and falsified records. The Federal Circuit and Family Court has imposed a $96,336 penalty against the former franchisee JMSL Pty Ltd and a $19,267 penalty against the company’s sole director Edison Peng, also known as Congyou Peng.

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SEO for Bars and Restaurants

Modern Restaurant Management

If you run a bar or restaurant, you already know how important it is to have an online presence. But having a website or social media page isn't enough anymore. In today's competitive market, you must ensure your business can be easily found online. That's where SEO (Search Engine Optimization) comes in. Here are ten reasons why your bar and restaurant needs SEO: Boost Your Online Visibility Put your business on the map with SEO!

Events 197
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Why hotels benefit from a proactive approach to reputation management

eHotelier

It’s now possible for hotels to use digital communications technology to intercept guest requests and reviews as they appear. Hoteliers can use this technology to shape their reputation rather than allowing third-party review sites to define them.

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Barbara Lynch Allegedly Withheld Tips From Employees During the Pandemic, Lawsuit Claims

EATER

Boston Globe via Getty Images [link]

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.