December, 2023

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How To Select The Right OTAs For Your Hotel - A Comprehensive Guide

Hotelogix

The advent of Online Travel Agencies (OTAs) has revolutionized the hospitality sector. To be very precise, it has shaped the way guests book their accommodations at hotels. It allows travellers to compare rates and services of multiple properties. This gives them a better idea of what fits their requirement and budget best. This is the primary reason why as a hotelier, you should know how to select the right OTAs for your hotel.

Book 268
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House Made Hospitality announces 3 new venues

Hospitality Magazine

Sydney-based hospitality group House Made has confirmed it will open three new concepts in Surry Hills next year. The venues will launch in the Wunderlich Lane precinct on the corner of Baptist and Cleveland Streets, a newly developed village that will feature a boutique hotel, supermarket, fresh food stores, and a range of food and beverage outlets at its completion.

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All about the all-inclusive model

eHotelier

All about the all-inclusive model - Uncategorised - Insights The AI model has rapidly evolved to include elaborate food and beverage offerings, unique experiences and wellness treatments among others.

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Hospitality Insights webinar highlights part 1

MEWS

The end of the year is the perfect time to reflect on the recent changes we’ve seen in hospitality. So we gathered some of our industry’s bright sparks and asked them to reflect in our webinar series: Hospitality Insights: What’s in Store for ’24?

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Beyond the Plate: The Future of Restaurants in a Tech-Driven 2024

Modern Restaurant Management

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. This vibrant sector, a cornerstone of the global economy that tantalizes taste buds and fuels job markets, is bracing for transformation that will redefine its future. However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer

Pricing 202

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How to leverage a Cloud Hotel PMS System to drive revenue

Hotelogix

A Hotel Property Management System (Hotel PMS System) is a solution that streamlines and automates the daily operations of a hotel. It is a powerful tool that efficiently enables hotel managers/owners to manage guest reservations, room assignments, check-ins, check-outs, billing, housekeeping, and many other essential tasks. There is more to it. Hotel PMS System, or hotel management software, is crucial for generating more revenue.

Book 147
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North Sydney’s Victoria Cross metro station reveal hospitality operators

Hospitality Magazine

The new city block located above North Sydney’s Victoria Cross metro station has announced its first line-up of hospitality operators set to open in 2024. The North Shore is set to get a taste of Inner West favourites at the new precinct, with Newtown’s Mary’s and Marrickville Pork Roll both set to open venues. Victoria Cross will also welcome Only Coffee, Top Impressions Bakery, Sushi Hub, DOPA, North Sandwiches, Machi Machi, and McDonald’s.

Magazine 261
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Exploring the Hazelton Hotel and how in-room tablets are integral to modern luxury

eHotelier

The trends of decluttered, sophisticated and exceedingly convenient hotel experiences are here for good, and that’s something every hotel brand should look to pursue.

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The CosMc’s Drive-Thru Is Utter Pandemonium

EATER

Security guards, two-hour waits, and $100 orders: Welcome to CosMc’s opening week.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Exploring the Factors Behind the Surge in Restaurant Automation

Modern Restaurant Management

If you've been paying attention to the tech scene, you have surely noticed a significant upswing in interest in artificial intelligence (AI) and automation. It seems almost everyone, from social media influencers to evening news anchors, is extolling the capabilities of this emerging tech. From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, includ

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How to embrace a guest-centric approach in your hotel

MEWS

Guest-centric hotels focus on tailoring their services to adjust to the needs and desires of their guests. It's not just about being more competitive; it's about knowing your guests and designing the services they want. By placing the guest at the center of everything you do, you're more likely to attract and keep them long after their first stay. Want to learn how to build a guest-centric hotel?

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Malaysia's 8% SST in 2024 – Insights for Hoteliers

Soft Inn

In response to the recent announcement in Malaysia's Budget 2024 presented in Parliament, a significant development is on the horizon that may cast a substantial impact on the hotel industry. There is a proposed increase in the Sales & Services Tax (SST) from the current 6% to 8% which might take effect from 1st March 2024. While the official confirmation of the effective date has yet to be confirmed by the government, hoteliers should commence preparations well in advance.

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Introducing the next generation of spritzes

Hospitality Magazine

When you think of a spritz, Aperol is likely one of the first variations to come to mind. The Italian cocktail has long been a hit with Australian drinkers for its combination of refreshing citrus liqueur and fruity Prosecco — especially during the summer months. There’s no doubt Aperol kickstarted the spritz wave, but there are plenty of other versions of the format.

Pricing 246
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Tourist-triggered emotions

eHotelier

Local populations in tourist areas play a key role in shaping visitors’ environment and in turn the emotional experiences of visitors. However, this is a two-way relationship that also depends on locals’ own disposition towards tourists.

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The Bitter Taste of ‘Not Too Sweet’

EATER

Asian Americans have claimed the phrase “not too sweet” as a defiant shorthand and a cheeky rallying cry. But is that maxim really true? The finale of every childhood family function was the same. Aunties would unveil a tray of gulab jamun and start to circulate the house, or the servers at whatever restaurant was hosting would plop a bowl on the table in front of us.

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What Does 2024 Look Like for the Restaurant Industry?

Modern Restaurant Management

A new year brings new beginnings and opportunities for transformation in the restaurant industry. It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024. A Look Back at 2023 To gauge the state of the restaurant industry, including the industry’s most pertinent worries around food and labor costs, Restaurant365 conducted a survey of over 730 custo

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No show in hotels: What is it and what policies to apply? | Mews

MEWS

If you work in the hotel industry, you've probably heard the term "no show". As you well know, it happens when a guest books a room but neither shows up nor cancels the reservation. Besides being a headache, these no shows can lead to significant financial losses for your business.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Embracing Resident-Centric Dining: Senior Living Trends for 2024

Horizon Hospitality

As baby boomers retire and move into Senior Living communities, they are voicing strong opinions about what they want their individual dining experiences to look like. Communities are adjusting to create more “resident-centric” dining, incorporating more flexibility, personalization, and wellness. Look for these four dining trends in 2024 that cater to the newest generation of residents: Ingredients from Community Gardens Open Multi-Use Kitchens Restaurant-Inspired Efficiencies Giving Residents

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Australia’s most powerful wine brand revealed

Hospitality Magazine

Leading family-owned winery, Brown Brothers, has been as the powerful brand in the Australian wine market in the recently published IWSR Australia Landscapes Report. Brown Brothers has overtaken Jacob’s Creek and Penfolds in the report, with the results based on combination of awareness, conversion, and connection metrics among Australia’s regular wine drinkers.

Magazine 246
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Could revenue management solve hospitality’s labor shortage?

eHotelier

While there are various factors to consider for implementation to be successful, hospitality must think outside the box if it is to tackle the labor shortage.

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Help Us Pick Where to Eat in 2024

EATER

Which U.S. city has the best dining scene to visit next year? Every year, Eater publishes Where to Eat , a guide to the most exciting places to dine all over the world, including some of the greatest food towns right here in the U.S. We’re busy lining up our hit list for 2024, but we’re leaving one spot open. That’s where you come in. We’re asking our readers to vote for the U.S. city they’d like to see added to next year’s guide.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Why Setting Wait Time Expectations Is Key to a Good Customer Experience

Modern Restaurant Management

Not much sours a customer’s perception of a restaurant as fast as unwieldy lines and long waits. Especially for fast-paced establishments, managing wait time expectations is a significant challenge and can cause patrons to leave — or, worse, never return. Although management can’t always eliminate the wait for service entirely, they can use modern technology to set reliable wait time expectations from the start.

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How to make data-driven decisions in hospitality | Mews

MEWS

Data-driven hospitality is all about embracing information that helps you make decisions that ensure your hotel's long-term success. By informing everything you do, data gives you a competitive advantage while challenging you to adapt.

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5 Common Interview Preparation Mistakes to Avoid

Horizon Hospitality

“By failing to prepare, you are preparing to fail.” — Benjamin Franklin As hospitality recruiters, we have seen first-hand the importance of preparing for an interview. Not only does it show a potential employer that candidates are excited about the opportunity, but it gives candidates the confidence they need to let their skills and experience shine.

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Merivale to open Good Luck Restaurant Lounge in Sydney

Hospitality Magazine

Slated to open in Sydney in early 2024, Merivale has announced its latest venue Good Luck Restaurant Lounge. The venue will be located in the basement of the historic Burns Philip & Co building on Sydney CBD’s Bridge Street which Merivale CEO Justin Hemmes purchased during the pandemic. Good Luck Restaurant Lounge will send a nod to Merivale Executive Chef Mike Eggert’s Good Luck Pinbone pop-up that he operated in 2017 prior to joining Merivale.

Magazine 246
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.