January, 2022

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Five Ways to Increase Sales at Your Restaurant this Valentine’s Day

Modern Restaurant Management

On Valentine’s Day, restaurants fill up quickly with reservations from couples eager to spend a romantic night together. In fact, before COVID in 2016, both single people and couples spent a total of 35 million dollars on Valentine’s day experiences. While gifts are great, dates night at a sit-down restaurant remain probably the most common and traditional V-Day activity.

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How To Manage Teams Across Multiple Restaurant Locations

7 Shifts

Are you managing one location (or several) of a multi-unit restaurant business? If so, you're not alone - 3 in 10 restaurants are part of a multi-location business. One of the biggest challenges that comes with multi-location restaurant ownership is managing teams across locations. Regulations, red tape, and disconnected technology make staff management in a restaurant group or franchise difficult and time-consuming.

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Eater D.C. Is Looking for a New Editor. Is It You?

EATER

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The true cost of food and the pillars of sustainable gastronomy

EHL Insights

Reducing food waste is a global, multidimensional challenge, but what can hotels, restaurants and hospitality schools specifically do to be more mindful of its role in educating the future generations? Addressing the food waste challenge requires both a paradigmatic change toward food and a swift change in how food waste is managed in businesses and educational institutions.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How To Enhance Customer Experience With A Table Ordering App

The Restaurant Times

We are a generation that has practically no patience; we don’t want to be kept waiting, especially when it comes to eating out. The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

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How Technology Tools Help Restaurateurs Do More With Less

Modern Restaurant Management

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Yes, the importance of a good customer experience has always been key. However, between staffing shortages, high customer expectations, and pent-up demand due to the ever-in-flux restaurant landscape, it’s more int

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How Top Multi-Unit Restaurants are Using Tech to Grow

7 Shifts

Leading multi-unit restaurant brands are using technology to scale. Discover how a few are using 7shifts to manage scheduling and communication. Having many restaurants to manage is a pretty good problem to have. It means that guests love what you're offering enough to support your growth. You get to serve more people your brand of hospitality, and provide more people with jobs and careers.

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Is the ‘Future of Food’ the Future We Want?

EATER

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. Just don’t think too hard about how that’d work. The conference room at the Bellagio hotel swelled with the horns of “Ride of the Valkyries.” On a theater-sized screen set up at the front, I watch as a drone flies over a low, sunny suburb, bypassing highways and beaches and nondescript homes, where in the backyards everyone cranes their necks to see wha

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3 ways to fix the hospitality labor shortage & welcome back employees

EHL Insights

On November 22, 2021, EHL hosted the International Advisory Board (IAB) conference on campus. This was the first IAB meeting on-site in two years. Their two days were packed with presentations from faculty members, students and workshops on pressing topics in the hospitality industry. One such workshop, entitled ‘Employability Skills in the 21st Century: A Post-Covid-19 Reflection’, was hosted by Dr.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How To Start A Waste-Free Restaurant In The USA

The Restaurant Times

Globally, food waste generates 4.4 Gt of CO2e annually, accounting for 8% of GHG emissions. This is one of the reasons why food waste has been gaining momentum over the past few years. In the US, food waste and related packaging account for almost 45% of the material that goes into landfills. Around 1.4 billion tons of food is wasted across the globe every year, which represents nearly 1/3rd of global food consumption.

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10 Restaurant Customer Service Ideas That Increase Loyal Guests

Eat Restaurant Management

As a restaurant owner, you can have the best ambiance, excellent menu, ample waitstaff coverage and still lose customers to your competitors. Then again, you can have naive interns asking people if they’d like dessert after the main course and make a mint. The outcome depends on the quality of your restaurant customer service.

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How to Build Customer Trust with QR Codes

Modern Restaurant Management

QR code usage has surged throughout the pandemic. According to a 2021 Ivanti Research Study, 83 percent of respondents stated that they used a QR code to make a payment or complete a financial transaction for the first time ever. However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell.

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This Restaurant Tool Helped 650K, Restaurant Employees' Lives Easier

7 Shifts

The term “ restaurant technology " is thrown around a lot, and it's understandable why restaurant owners and employees are skeptical when they hear it. Service fees, crashing apps, and missing integrations can create problems instead of solving them. However, some restaurant technology is actually true to its potential - and the numbers back it up. One system is currently used in more than 22,000 restaurant locations and utilized by 650,000 restaurant professionals.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The Starbucks Union Push Arrives in Chicago

EATER

Scott Olson/Getty Images. [link].

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Virtualization and diversification: looking beyond the hotel bed

EHL Insights

Since the turn of the twenty-first century, "technology" has been the buzzword that’s been said to death – and it’s not going anywhere anytime soon, if ever at all. In the hospitality industry, technology had once been vilified by some as the harbinger of doom to the sacred ‘human touch’. Hence, the big question, how can machines create personable experiences?

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Dagmar Symes On How The Restaurant Business Is Evolving In Saudi Arabia

The Restaurant Times

Starting her career with the leading hotels of the world, Dagmar previously worked in various luxury properties in France, Switzerland, and her native Germany. Her first General Manager position was at Hotel Chateau Grand Barrail in Saint Emilion, France. She then spent 12 years in a managerial capacity in the luxury jewelry business and worked in flagship stores of renowned brands such as BVLGARI and Louis Vuitton in France and Germany where she held the position of Marketing Director, before r

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Is There Life After Restaurants?

The Restaurant Manifesto

The pandemic took my job, but it also restored my sanity. The post Is There Life After Restaurants? appeared first on The Restaurant Manifesto.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Is Your Ice Cream Too Cold? Lessons in Fighting Friendly Fraud

Modern Restaurant Management

In mid-December, a story went viral on Twitter across the pond about a customer being refunded by a food delivery service after complaining that the “four milkshakes, a cheesecake and an ice cream” they had ordered from a Manchester restaurant were “too cold”, as reported by Manchester Evening News. The restaurant owner turned to the media as he felt he had to speak up against the “spate of suspicious refunds” he had been experiencing, with seemingly legitimat

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Host Agency Reviews Announces Second Annual Host Week

Travel Pulse Hosting

The event has enhanced programming, renowned speakers and is free to travel advisors.

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A Sunny Key Lime Cake Recipe to Chase Away the January Blues

EATER

Celeste Noche/Eater. Bright, bold, and easy, this cake is a delicious way to combat both the weather and post-holiday baking fatigue I don’t think I’m alone in declaring January to be low on the totem pole of “favorite months.” By now, the post-holiday blues have set in, the weather is cold and gray (and snow doesn’t seem quite as magical), and there’s not too much to look forward to on the calendar year for a while (Valentine’s Day doesn’t count, in my opinion).

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Postcards from the Galapagos Islands: Do the fittest really survive?

EHL Insights

When thinking of the Galapagos Islands the first images that we may conjure up are of giant tortoises, marine iguanas, sharks, beautiful tropical beaches, and a laid-back lifestyle where troubles of the outside world are non-existent and one’s daily ‘responsibility’ is to swim with the dolphins. This could have been the case in the past, but not in 2020!

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Dark Kitchen Startup Success Stories Every Restropreneur Must Know

The Restaurant Times

2020 has proven to be a year full of surprises, as well as the beginning of a new age of fashion trends. One of these is the emergence of dark kitchens, which will undoubtedly be around for a long time. Dark kitchens are quickly replacing restaurant home delivery as the preferred ordering-in option for a growing number of consumers. The most advantageous aspect of dark or cloud kitchens is that it has provided small businesses with an opportunity to enter and test the market.

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Will Food Trucks Outpace Traditional Diners in Popularity?

Restaurant Engine

Food trucks are on target to outpace traditional diners in popularity. Did you know there are nearly 33,000 food trucks in the United States? What’s more, the food truck industry’s market size has grown by an average of 6.6% each year from 2016 to 2021. This might lead you to ask, “Will food trucks outpace traditional diners in popularity?”. In this article, we look at the rise of the food truck and uncover if food truck trends will continue to grow.

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Six Strategies to Improve Restaurant Efficiency

Modern Restaurant Management

Restaurant efficiency is the key to making a profit in an industry with thin margins and fierce competition. Inefficient restaurants are usually the result of a combination of, if not, all of the following factors: Bad stock management and rotation. Untrained and unmotivated staff. Inefficient management of staff. No realistic table management. This guide sets out six tips for improving your restaurant efficiency that can be implemented immediately and cheaper to your pocket.

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Cruise Planners Names Elizabeth Lara Director of Business Development

Travel Pulse Hosting

The industry veteran will oversee crucial business units at the company’s headquarters.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.