September, 2020

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COVID-19 Has Accelerated On-Demand Drone Delivery

Modern Restaurant Management

The UAV industry is on the cusp of an historic decade with on-demand drone delivery solutions taking flight. Both tech giants like Amazon and Alphabet as well as startups are rolling out new models of aerial delivery in a bid to appeal to consumers’ appetite for quicker, cheaper, on-demand delivery. But while on-demand drone deliveries may no longer be futuristic fantasies, many still perceived them as a novelty, not a necessity.

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Inspiring! 3 Restaurants Show How they Adapted During the COVID-19 Pandemic

7 Shifts

You've heard hundreds of stories about restaurants struggling because of the COVID-19 pandemic. While it's undoubtedly a difficult time for restaurants, this has also been an era of innovation and resilience. We wanted to uncover untold stories of restaurants adjusting to the times and show other restaurateurs what is possible, so our team at 7shifts ran a contest to do just that.

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The Stages of Gentrification, as Told by Restaurant Openings

EATER

Akira Kaelyn / Shutterstock. Inocencio Carbajal opened his acclaimed taqueria, Carnitas Uruapan, on West 18th Street in Chicago’s Pilsen neighborhood in 1975. He picked the location for a simple reason: At the time, it was near one of the city’s only Mexican grocery stores. There was another, more complex reason Carbajal and the grocery store were in the neighborhood, though.

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How to connect with diners during a pandemic: Your guide to personalized email marketing

OpenTable

06The world is changing fast and restaurants are trying to adapt just as quickly. Now is the time to get creative, stay flexible, and build stronger authentic connections—so we worked with the experts in email marketing at Emma on a guide to personalized email marketing that resonates with today’s diners. . When we connected with diners in our July COVID-19 Survey , many talked about feelings toward eating out again, how they are more comfortable with dining outdoors, and the importance of

Marketing 105
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Live Streaming Kitchen Spaces: A New Strategy Restaurants are Adopting to Boost Customer Confidence

The Restaurant Times

The nation-wide shutdown due to COVID-19 has severely hit the F&B industry and local restaurants, causing nearly 35% of them to shut down. As India continues to fight the Covid-19 pandemic the utmost importance is being to hygiene and safety in the restaurant industry. Rapid technology adoption is one of the new trends that is picking up pace in the hospitality industry to gain customers’ trust.

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2020 Restaurant Marketing Trends For Your Best Year Yet

Restaurant Engine

Stay on top of the latest trends to help your restaurant grow. You’ve got great food, wonderful ambiance, highly trained servers, and an excellent chef. But where are the diners? This is a common problem for both new and established restaurants, and it all comes down to marketing. In this article, let’s look at 2020 restaurant marketing trends for your best year yet, and so you don’t have to ask, “Where are my diners?”.

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Being a Paying Customer Isn’t Good Enough Anymore

The Restaurant Manifesto

Restaurants Need More From You Than Your Money. The post Being a Paying Customer Isn’t Good Enough Anymore appeared first on THE RESTAURANT MANIFESTO.

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Sohla El-Waylly, Formerly of the Bon Appétit Test Kitchen, Announces New YouTube Show

EATER

Binging With Babish. “Stump Sohla” will air Saturdays on the Binging with Babish YouTube channel Chef and YouTube star Sohla El-Waylly has announced a new show , Stump Sohla , on the Binging with Babish YouTube network. In the episodes, El-Waylly will be challenged to make meals in a particular styles, but will have extra challenges — decided by spinning a wheel — as roadblocks.

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This week in restaurant news: off-premise hospitality, ghost kitchens, restaurant safety awards

OpenTable

Every week we’re rounding up some of our favorite articles with trends and tidbits from the world of restaurants. Tell us: what made your reading list this week? Is This the Future of Dining? – The Wall Street Journal. In a world of socially distant and off-premise dining, chefs and restaurateurs are looking for creative ways to keep the magic of hospitality alive.

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POSist Mixer South India Chapter 1.0: Minimizing Overhead Costs For Better Control

The Restaurant Times

One of the speakers we had in the power talk discussion was Mr. Samrat Reddy, Founder & CEO of Drunken Monkey , a Hyderabad based smoothie chain operating in 16 cities with over 65 outlets. Mr. Reddy shared some expert strategies for reworking operational plans to stay afloat amid the pandemic and emphasized the importance of having long-term planning to drive growth. .

Events 98
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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Server Duties: 4 Restaurant Server Side Work Tasks and Best Practices for Managing Them

7 Shifts

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. Server side work duties are just as crucial as primary duties. They're critical to maintaining a clean, safe, and well-organized restaurant.

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Five Tips for the Best Customer Experience During COVID-19

Modern Restaurant Management

Since the start of the pandemic, restaurants across the country have been on a rollercoaster ride. Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. While some had well established services already in place, others have had to start from nothing to provide these capabilities. Here are five tips for planning for the future to provide the best service: Understand Your Customers.

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10 Tips for Handling Negative Restaurant Reviews Positively

Restaurant Engine

It’s important to respond to all reviews, both positive and negative. Negative restaurant reviews can hit anyone. If you own or manage a restaurant, you work hard every single shift to make sure you are serving the best tasting food. You also work hard training your staff, and you work diligently to provide the best customer service possible. You get great reviews on a regular basis.

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American Steakhouse Chain Sizzler Declares Bankruptcy Because of Coronavirus

EATER

Los Angeles Times via Getty Imag. [link].

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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5 Restaurant Rebranding Campaigns That You Should Know About

MBB Hospitality

Restaurant rebranding can be a great way to keep current customers, but to also appeal to new customers. Whether you just want to modernize your restaurant or you need to attract new talented chefs, there are a lot of reasons to consider a restaurant rebrand. There have been some great rebranding campaigns done by well-known restaurants that you can model your restaurant rebrand after.

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Worried about How To Boost Employee Morale and Retain Restaurant Staff ? Try these 5 Strategies!

The Restaurant Times

Along with exceptional food and unique concept, the key to a successful restaurant is its staff. Happy employees promote a healthy environment and are often responsible for satisfied customers. With rising attrition caused by an abundance of opportunities, keeping up the employee morale, reducing turnover rate, and fostering teamwork have become more critical than ever before.

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5 Essential Restaurant Management Checklist Templates

7 Shifts

Restaurant managers do it all. One minute you’re planning shifts, then checking inventory, then making drinks and bussing tables—and before you know it, your shift is almost over and you haven’t even started your core management tasks. So any cheat sheet or template is a huge bonus to save time on the more tedious jobs. Our detailed restaurant management templates cover everything from work schedules to time tracking and closing checklist.

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Maximize Takeout Profitability With These Six Steps

Modern Restaurant Management

Off-premise dining was already on-trend in the restaurant industry well before COVID-19. According to Morgan Stanley estimates, online delivery is set to grow from $260 billion in 2017 to $325 billion in 2020 – and possibly $470 billion by 2025. But now there’s something coming on stronger than even delivery: takeout. Just since the beginning of the pandemic and the restrictions on on-premise dining, 62 percent of operators have or plan to implement designated takeout areas due to th

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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This week in restaurant news: outdoor solutions, NY surcharge, Beard Foundation invests in BIPOC businesses

OpenTable

Every week we’re rounding up some of our favorite articles with trends and tidbits from the world of restaurants. Tell us: what made your reading list this week? Restaurants Reliant on Outdoor Dining Get Creative in Preparation for Winter Chill Ahead – Restaurant Hospitality. Many cities opened their streets and sidewalks to outdoor dining this spring, offering a boon for restaurants with shuttered dining rooms.

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The Lonesome and Thrilling Snack Diet of a Latchkey Kid

EATER

As children left to our own devices while our parents were at work, we came up with the best and worst food combinations that our pantries could provide I’ve long been fascinated with the term “latchkey kid,” though something about it sounds offensive in an vaguely antiquated way, like describing an unmarried woman as a spinster or referring to siblings born less than a year apart as “Irish twins.

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Coffee for Hotels Rooms

Omland Hospitality

There are many fun things about staying in a hotel room, but let's be honest, it's not much fun when you are forced to drink bitter, stale coffee. Whether your guests are traveling for business or pleasure, enjoying a decent cup of coffee should be part of their stay experience. Providing an in-room coffee maker with good quality coffee pods will make a big difference for your customers.

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Posist Mixer South India Chapter 1.0: The Silver Lining In A Challenging Economy

The Restaurant Times

Mixer is POSist’s community-building initiative to connect with restaurateurs, thought-leaders, industry peers, and inspirational influencers, and support and celebrate the evolution of the restaurant industry. POSist Mixer first started in 2018 with offline events across Delhi, Mumbai, and Bengaluru. Traditionally, Mixer has been a one day, in-person conference that gathers professionals from the restaurant industry and includes inspiring keynote speakers, breakout sessions, and other eng

Events 96
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Scaling for Success: How The Human Bean Simplified Labor Management Across 100+ Locations

7 Shifts

Since its first drive-thru espresso stand opened in Ashland, Oregon in 1998, The Human Bean has been delighting countless caffeine-craving customers. Thanks to the company’s unique and fair trade bean sourcing, emphasis on community, and commitment to forming a personal connection with its guests, The Human Bean’s popularity has soared over the past 20+ years.

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Picking Up Curbside: How to Improve Your Restaurant’s Curbside Service and Why It’s Here to Stay

Modern Restaurant Management

How do we love thee, curbside pick-up? Let us count the ways. There’s the table-wedged-in-the-doorway approach, where one brave soul in full PPE hands off an order over a barricade of restaurant furniture. There’s also the call-us-when-you-get-here model, where the order scoots out just in time to be dropped through a rear window or popped trunk.

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Eat App vs Table Agent: Reservation Systems Compared

Eat Restaurant Management

If you're researching which reservation system to go with you may be looking at a comparison between Table Agent and Eat App.

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The Ultimate Guide to Mexican Snacks 

EATER

From Takis to Duvalín to Pelon Pelo Rico, Mexican snacks are spicy, sweet, sour — and well worth seeking out Mexicans have a vibrant snack culture rooted in the essential flavors of the chucheria: lime, salt, caramel, chamoy, tamarind, and chile. For Chicanos like me, the snacks that were part of our family gatherings and trips to Mexico have always been easy to find in neighborhood abarrotes, liquor stores, and supermarkets, keeping us connected to Mexican flavors and culture.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Hotels in five Egypt governorates receive certificate to reopen

Hotel Management Network

The Ministry of Tourism and Antiquities has announced that 12 hotels in five Egypt governorates have received the health and safety certificate. The post Hotels in five Egypt governorates receive certificate to reopen appeared first on Hotel Management Network.

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Crisis Management 101: How Restaurants Can Manage Business Disruptions Better

The Restaurant Times

The hospitality sector is facing some of the biggest challenges while reopening its doors to customers. With a sharp decline in the overall customer footfall, sales, and revenue, the coronavirus crisis poses a severe threat to many F&B businesses. Restaurants today are struggling to win customers’ trust and to make their business sustainable. Merely shifting to the online delivery model or reducing seating is not proving to be a financially viable option as they are already operating under s

Events 90
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How to Start a Hotel Business

Xotels Hotel Revenue Management

For many people, starting their own boutique hotel or luxury bed and breakfast is like a dream. Most are drawn by the charm of hospitality and see it as a chance to start a new beginning. But opening a hotel business , just like any new company, is more difficult than it might seem at first sight. Particularly if you have never worked in the international hotel industry, you will be faced with many things you might have not considered or imagined before.

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The Best Restaurant Marketing Tips

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Here are their insights. Tony Abate, Vice President and Chief Technical Officer at AtmosAir Solutions. Customers are going to be hesitant to dine indoors. They’ve heard from the experts that Covid spreads through the air.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.