March, 2022

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Restaurant Payments Go from Cash to Credit to Contactless – to Cryptocurrency 

Modern Restaurant Management

The value of the cryptocurrency market almost tripled in 2021 , with digital currencies having the potential to achieve returns higher than the stock market. People use cryptocurrency for quick payments, anonymity, investments or to sidestep transaction fees charged by banks. As payments evolve, consumers adapt and restaurants must meet them there. Why the Crypto Craze?

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[Data] Fast Casual Restaurant Trends: Sales and Labor

7 Shifts

Coming out of 2020, few restaurant types were better prepared for the new normal than quick service and fast casual. They had streamlined menus, more digital presence than their full-service counterparts, and dining rooms weren't an integral part of the fast casual experience. But how have they stacked up when it comes to sales and labor this year versus the same period in 2021?

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Why the Food in Pixar’s ‘Turning Red’ Looks So Good

EATER

Bao from Turning Red. | Pixar Animation Studios. Talking to production designer Rona Liu about the challenges of animating a “chunky cute” meal Ask an artist what they absolutely loathe to draw, and there’s a big chance they’ll bring up food. The other option is horses, or maybe bicycles, or maybe a horse riding a bicycle, but making food look like anything other than a pile of brown-ish glop in most representational art makes a real case for photography.

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Service Robots and AI: What impact on the future of Hospitality

EHL Insights

Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of service robots or the warmth and service of a fellow human being? There is no doubt that AI will create both challenges and opportunities for the industry. This article reviews the trajectory and impact of AI in the hospitality industry.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Does Your Restaurant Website Need a Boost? 7 Design Ideas

Restaurant Engine

After a couple of years, it’s often time to give your website a boost. Your restaurant has a certain ambiance and vibe. From your theme to the layout of your tables, the design of your restaurant, and your lighting, your brick-and-mortar restaurant tells your customers what they can expect when they dine with you. The sights and smells of your food entice them and provide your diners with a feeling they can only get when they eat in your restaurant.

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Fraud and Cybersecurity Trends: What the Restaurant Industry Needs to Know

Modern Restaurant Management

A lot of people would assume that fraud in the restaurant industry doesn’t extend beyond dine-and-dashers and bad cheques, but those with experience in the industry, especially at the level of popular franchises and chains, will tell you that fraud is more common than most people recognize. The food service industry has had a tough couple of years, and a large part of what has kept restaurants afloat has been a move to digitalization.

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17 Awesome Ways To Motivate Your Restaurant Employees

7 Shifts

A restaurant earns its reputation primarily from two things: its food and its service. In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. That's why it is important to learn how to motivate your restaurant employees. We are most productive and responsive when we are happy, so it makes sense to create an environment that fosters this kind of positive emotion.

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The Soul of Saugus

EATER

Sophie Park. A storied stretch of Route 1 in Massachusetts was once home to restaurants with over-the-top roadside attractions. Now, only Kowloon, owned by the Wong family, remains, and it’s unclear for how much longer. Every other weekend between 1988 and 1998, I became, as my fourth-grade teacher christened me, Miss Pan Am, jetting between Boston’s Logan Airport and LaGuardia’s Marine Air Terminal.

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Brand experience: How purpose will take restaurants to the next level

EHL Insights

Developing a brand strategy that bases itself on a meaningful purpose can lead to a deep, emotional connection with your clientele - one that ultimately counts more than luxury decor and a fancy menu. A sense of purpose that a guest can buy into brings an added and distinctive dimension to the overall customer experience and should not be overlooked.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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The 7 Features Consumers Want to See on Your Restaurant App

Restaurant Engine

? ? An app provides another positive customer experience. ? ? ? restaurant apps; features that improve the customer experience (3/23). Adding a restaurant app to your digital marketing arsenal can improve the overall customer experience. Even more, it can increase your sales and your overall bottom line. In one study, surveyors asked consumers in the United States if they preferred using a restaurant’s own app for food delivery.

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Yelp for Restaurants Review: A Front-of-House Management System to Automate Operations

Restaurant Den

Pre-pandemic, your restaurant’s front-of-house was just what your guests saw when they visited your restaurant. It was everything from your dining room to the hostess booth, employees, and open kitchen space. Today, your front-of-house covers everywhere a diner might interact with your restaurant before they’re sat at a table. Tomorrow’s most successful restaurants will create […].

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To Mitigate ‘The Great Resignation’ Refocus on the Employee Experience

Modern Restaurant Management

The landscape of the restaurant industry has changed forever due to Covid and the operational complexities that the pandemic introduced. As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors.

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How National Coney Island Uses 7shifts to Bring Together 16 Locations

7 Shifts

Executive Summary. Region: Great Lakes. Number of Locations: 16. Restaurant Type: Quick Service. Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The Multilevel Truth Behind Small Town America’s Latest Tea Obsession

EATER

Vibrantly colored, highly caffeinated, health-focused drinks have taken over social media, but for the proprietors of these beverage-slinging “nutrition clubs,” the realities can be far less bright They’re all over Instagram : multicolored beverages in layers of unnaturally bright oranges, greens, and blues, each flavor layered into a cup of ice to show off the vibrant colors.

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Medical Spa Trends 2022

EHL Insights

The global medical spa market was valued at US$11.1 billion in 2017, and is projected to reach US$27.6 billion by 2025, which implies a compounded annual growth rate (CAGR) of 12.2% over the period, according to a report published by Allied Market Research, titled, "Medical Spa Market by Service: Global Opportunity Analysis and Industry Forecast, 2017-2025.".

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Why Cloud Kitchens Are Ushering The Global Restaurant Industry?

The Restaurant Times

The pandemic has hit the global restaurant industry significantly. Post-March 2020, the dine-in premises of restaurants shuttered and the customers were compelled to stay at home. The customer preferences have thus experienced a paradigm shift since then. Meanwhile, as brick-and-mortar restaurants lost the scope of making sales, the operators started diversifying their services by introducing online ordering to their operations via cloud kitchens which further drove the growth of online ordering

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Online travel giants ramped up marketing spend in 2021

PhocusWire

The amounts being splashed out on various forms of advertising activity are not at the same levels of 2019, understandably, but the tried and trusted methods are back in vogue.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Three Types of Bad Reviews and How to Respond to Them

Modern Restaurant Management

Bad reviews can come from anywhere and stay on the internet for thousands of potential customers to see. Some reviews point out small, one-off incidents and others touch on systematic problems. To help ease some of the frustration that follows receiving a negative review, look at it this way. All negative reviews hold valuable information about how your restaurant can improve.

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The Top 24 Restaurant Management Apps for Owners and Operators

7 Shifts

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. The best restaurant management apps allow you to run your business from anywhere, provide you with valuable insights, empower your team , and let you focus on creating the very best experience for your guests.

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How Hamantashen for Ukraine Is Raising Funds Worldwide

EATER

Shutterstock. Hamantashen for Ukraine is the latest international bake-sale relief effort, just in time for Purim Laurel Kratochvila and her team begin the process every year around March. They roll out a thin, buttery egg dough and meticulously cut out as many circular disks as they can muster from it. Carefully, they add a sweet preserve filling to the center: Too much and the cookie will explode and leak out in the oven, not enough and the flavor disappears.

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Interview with Hotel GM about technology in 2030

EHL Insights

What IT tools and platforms does the hotel of the future require? What might be the technology competencies of future hotel general managers? This imaginary interview between EHL professor Ian Millar and BOSC6 student Kelly Sebastianutto propels us into a top London hotel in 2030 where Kelly is the newly-appointed General Manager.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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How to Open A Casual Dining Restaurant In Bahrain

The Restaurant Times

Tourism is a crucial part of Bahrain’s economy. Every year around 12 million tourists come to the Gulf Cooperation Council (GCC) – an economic union of the gulf countries of which Bahrain is also a part. . The contribution of tourism clocks around 7% of Bahrain’s GDP and is expected to increase to 11% by 2028. Accordingly, Bahrain is actively promoting tourism-based sectors, offering diversified hospitality, and developing an increasing variety of restaurant and entertainment options

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Why Your Restaurant Needs Daily Opening Checklists - Free Template Included

Eat Restaurant Management

Every morning, managers have to kickstart their restaurant for a long day of work to make sure that the day goes as smoothly and efficiently as possible. This involves making sure that every nook and corner of the restaurant is in working order, any issues have been identified and handled, and the staff is ready to go. All this has to be done before the doors of the restaurant open for the day.

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Private Equity in 2022

Modern Restaurant Management

For much of last year, private-equity groups didn’t participate in too many deals. They were still building an understanding of the post-pandemic economy and valuations, making it difficult to evaluate investment opportunities. Adding to direct pandemic-related concerns were the inflation of two of the industry’s largest costs: labor — up 13 percent over the past year — and supply chain costs, up more than 11 percent.

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Upgrade Your Restaurant with Pay at the Table Solutions

NCC USA

Upgrade Your Restaurant with Pay-at-the-Table Solutions. Customers’ expectations for their dining experiences are ever-shifting, but one thing that’s steadily in demand is convenience. This demand extends into several aspects of your business, but one of the most crucial is how customers pay their bill. Factors ranging from the prevalence of mobile devices to post-pandemic desires for less contact have influenced the rise of pay-at-the-table technology.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.