April, 2022

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How Restaurant Operators Can Defend Against Ransomware

Modern Restaurant Management

It’s a restaurant operator’s worst nightmare. You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs.

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The Value of Restaurant Business Intelligence for Multi-Unit Operators

7 Shifts

Making decisions for your restaurant without business intelligence is like trying to run a sushi restaurant without fish — without it, you aren't going to stay open for very long. It's what separates the restaurants that survive from the restaurants that thrive. Restaurant business intelligence , or BI, “leverages software and services to transform data into actionable insights that inform an organization's strategic and tactical business decisions.

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Before Lifestyle Influencers, There Was ‘Martha Stewart Living’

EATER

Stefanie Keenan/Getty Images for Jenni Kayne. An ode to “Martha Stewart Living,” which will end with the magazine’s May 2022 issue The Thanksgiving stuffing of my childhood never involved bread. Instead, my mom would render pancetta, cook aromatics in the gleaming fat, spike it with Madeira wine, and toss those richly flavored ingredients with almonds, green grapes, and dark slivers of wild rice.

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'Restaurant of the future': New video platform to reinvent and inspire

EHL Insights

In 2021, a s part of the long-standing partnership with METRO AG., EHL's Institute of Business Creativity (IBC) developed a series of short videos to help reinvent and inspire independent restaurateurs. 'Restaurant of the Future' videos create a platform for independent restaurateurs to share their experiences during and after Covid-19. E xperts from various disciplines provide valuable insights and practical advice on how to reinvent the way we manage and operate restaurants.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Restaurants Need More Than Our Money Right Now

The Restaurant Manifesto

Diners need to adjust expectations and approach restaurants with a more empathetic mindset. The post Restaurants Need More Than Our Money Right Now appeared first on The Restaurant Manifesto.

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Key Benefits of Restaurant Loyalty Programs

Modern Restaurant Management

Being a business owner you must be aware that a repeat customer is better than a new customer. This is due to the reason that repeat customers tend to spend more money as compared to new customers. Therefore, if a business can retain its customers, it can easily boost the profits by 95%. However, for today’s businesses, retaining customers is not that easier.

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Track Earned Vs Actual Labor Hours to Boost Revenue for All Locations

7 Shifts

In the wake of the great resignation , restaurants have been raising labor costs to both attract and retain all-star employees. These raises have certainly helped employee standard of living, but they also require more accurate multi location scheduling and team management to keep menu costs low and the restaurant profitable. Nowadays, an over-staffed shift costs more because your restaurant could be seriously overspending on labor.

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How I Got My Job: Making Travel Food Shows

EATER

Carmen Chan. Helen Cho has worked with Anthony Bourdain, W. Kamau Bell, David Letterman, and Lisa Ling. Here’s how she became a television showrunner. In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Today’s installment: Helen Cho. Helen Cho didn’t originally set out to work in food television, but not long after she left film school, she found herself working on some of the industry’s most important docu-trave

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Facing skilled worker shortage in the hospitality industry

EHL Insights

The pandemic and subsequent economic crisis have had a significant impact on many industries and have changed them permanently. The hospitality industry has been particularly affected: in 2020, 15.8 million fewer overnight stays were recorded in Switzerland and 40’400 jobs were lost. The experts at EHL are confronted with the effects of these changes on a daily basis.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Why Do Restaurants Still Have Dress Codes?

The Restaurant Manifesto

A recent controversy rekindled an old debate over what constitutes proper attire. The post Why Do Restaurants Still Have Dress Codes? appeared first on The Restaurant Manifesto.

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RASI Review: An Accounting Management System Built for Restaurants

Restaurant Den

A restaurant’s success is often only seen from the front-of-house. The delicious food, extravagant menus, and mood setting decor all play a role in that success. However, an efficient back-office is just as important. Restaurant accounting management software helps to take care of your financial information and to ensure that your restaurant is remaining profitable. […].

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Leveraging POS Systems to Future-Proof Your Restaurant and Maximize Profits

Modern Restaurant Management

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. A fragmented supply chain is also increasing ingredient costs, leading restaurants to balance staff churn with a changing menu to keep revenue consistent.

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Trouble in travel SPAC-land or just choppy seas?

PhocusWire

SPACs (Special Purpose Acquisition Companies) have become a useful mechanism for travel companies to go public. But things haven't gone as smoothly as some companies have wanted.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The Labor Disputes at Amy’s Kitchen, Explained

EATER

Courtesy Amy’s Kitchen. Amy’s Kitchen prides itself on being a “positive impact” company. Its workers say they have a long way to go. “We’re now proudly B Corp certified!” chirps a green banner on the homepage of Amy’s Kitchen, the organic packaged and prepared-foods giant. It’s positioned above an image of the company’s founders, the Berliner family — Andy, who is currently the CEO of Amy’s Kitchen, with his wife Rachel and their daughter, Amy, after whom the company is named — dressed in down

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Business travelers are on the road again

Smart Brief Hospitality

Business travel continues to increase after the challenges of recent years. Over the next six months alone, 84% of business travelers expect to go on at least one business trip to attend conferences, conventions, or trade showers, a new survey revealed Face-to-Face is Back A recent Quarterly Business Travel Tracker survey discovered business travelers will average 1.6 trips per month, which is only a slight decrease from the pre-pandemic number of 1.7 monthly business trips. “The return o

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What is a Housekeeping Management System? Important Things To Know

Metasphere

Amidst the pandemic crisis, hoteliers were forced to lay off workers to stay afloat. But as we progress from the pandemic, many hoteliers have decided to continue with a leaner operation (with fewer employees) and had to experience talent shortages as the tides have changed. A housekeeping management system can be used to resolve inefficient task execution, and poor team collaboration and make it easier for newer housekeepers to learn the job.

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The Dylan Hotel at SFO ensures positive guest experiences with SiteMinder

SiteMinder

San Francisco is no stranger to visitors, and The Dylan Hotel at SFO caters to every kind. On the edge of the busy city, The Dylan maintains a sanctuary of calm, with the property seeing guests from all walks of life; from business travelers, to holiday makers, to even those who require accommodation during medical treatments. The 58 room hotel has a number of appealing features, including its proximity to San Francisco International Airport and transport links into the city, tour options, and i

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Could the Automat Revival Solve Restaurant Staffing Issues?

Modern Restaurant Management

Horn & Hardart gave us a vision of what it means to have a working vending machine with practical utility. The 1950s saw the birth of the first idealized vending machine , an enormous construction made of metal and glass that served thousands of city-dwellers each day and night. No waiters, just steaming plates and a glass door that's opened by a coin.

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Study: Traveler interest in sustainability up, but info lacks

PhocusWire

Booking.com's latest consumer survey shows an uptick in interest in finding sustainable properties and destinations, but a need for better information to facilitate that process.

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Uncrustables Are Better Than a PB&J You Make Yourself

EATER

Shutterstock. And you don’t even have to wash a dish I hate making a peanut butter sandwich. While I thoroughly enjoy the end product, there’s something extremely annoying about creating what many view to be the world’s easiest lunch. My biggest issue is the knife, which must be washed or wiped down after applying the peanut butter to avoid getting any errant PB into the jelly jar, and if you don’t clean it up immediately after, you’re left with old peanut butter that’s been sitting around in yo

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Business travelers are on the road again

Smart Brief Hospitality

Business travel continues to increase after the challenges of recent years. Over the next six months alone, 84% of business travelers expect to go on at least one business trip to attend conferences, conventions, or trade showers, a new survey revealed . Face-to-Face is Back. A recent Quarterly Business Travel Tracker survey discovered business travelers will average 1.6 trips per month, which is only a slight decrease from the pre-pandemic number of 1.7 monthly business trips. “The return

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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The new Daskara tourism app for a SMART hotel-guest relationship

EHL Insights

Can SMART technologies be applied to developing and emerging countries for tourism and hospitality purposes? Can SMART technology enable SMART people and SMART services? This is the core of the ‘Smart Host-Guest Relationship’ research project carried out by EHL Hospitality Business School and the American University of Beirut with the Lebanese startup Daskara app.

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Diseña estrategias de hora feliz y aumenta las ventas de tu bar

The Restaurant Times

Las estrategia de hora feliz en restaurantes y bares es una de las tácticas más probadas para atraer clientes y aumentar las ventas de los bares. La hora feliz suele ser específica para bares y pubs, y se crean para impulsar las ventas actuales y mejorar el negocio durante las horas bajas. Un programa de la hora feliz bien desarrollado puede marcar una diferencia significativa en sus ingresos, pero antes de lanzar la hora feliz en tu bar, recuerde que ofrecer descuentos asombrosos no beneficia

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How to Manage the Mother’s Day Rush at Your Restaurant

Modern Restaurant Management

With May fast approaching, it’s time to start thinking about Mother’s day at your restaurant. As you may know, Mother’s day is one of the busiest days for full-service restaurants, often resulting in huge crowds, long wait times, and an overwhelmed staff. If you aren’t prepared for the huge rush, customers may grow impatient, leave bad reviews, and be reluctant to return in the future.

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AirAsia and Google unite to push super app potential

PhocusWire

Google Cloud tech will be deployed to ensure users can access services at any time and on any device, with external tech companies given the ability to develop new functionality.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.