May, 2023

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10 smart hotel cost control ideas to save money

eHotelier

Cost can always be reduced, but how does this multi-facted issue impact your day-to-day operations and how will it reflect on your guest experience? Here are ways to turn cost issues into a competitive advantage.

Marketing 325
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Cryptocurrency adoption in the hotel industry

eHotelier

Adopting cryptocurrency should align with your overall business goals and strategies. It’s not a one-size-fits-all solution, but with the right approach, it can be a significant addition to your hotel’s payment options.

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Restaurants Under Attack from Cybercriminals: How to Protect Your Business

Modern Restaurant Management

As the restaurant industry becomes more reliant on technology, the risk of cyber attacks is rising. Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. One study found that in 2016, the food and beverage industry accounted for ten percent of all data breaches. While many restaurant owners may not think they need to worry about cyber attacks, the reality is that no business is immune.

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Glamping License in Malaysia - Is it needed?

Soft Inn

Glamping is a hot trend today. Operating a campsite is no easy job - there are tons of steps and guidelines to follow. Plus, you need a license now. But, the revenue it brings is certainly irresistible. This brings up the question, would you get a glamping license?

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Clayton Wells is Public’s new group creative culinary director

Hospitality Magazine

Acclaimed culinary figure Clayton Wells has officially joined Public as the hospitality group continues to recruit some of the industry’s most talented chefs. Wells was the force behind Sydney fine diner Automata until its closure last year , with the chef saying he was “looking forward to challenging myself the way I have co-owning and operating Automata” after seven years.

Magazine 246

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IHIF 2023: Chris Norton and Shafi Syed, Equinox Hotels

Boutique Hotel News

BHN speaks to Equinox Hotels ’ CEO Chris Norton, and Shafi Syed, global head of development and acquisitions, to learn more about how guest needs are influencing brand value, identity, and offerings, the intersection of technology and luxury hospitality, and how Equinox is navigating development challenges. Filmed at the International Hospitality Investment Forum ( IHIF ) at the InterContinental Berlin.

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How Generative AI is transforming travel marketing

eHotelier

Here is a closer look at how generative AI will impact travel marketing along with examples of its potential applications in hotels, destinations, restaurants, cruise companies and airlines.

Marketing 305
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Here is why 62% of hoteliers are migrating to Cloud Hotel PMS Systems in the next six months

Hotelogix

The post Here is why 62% of hoteliers are migrating to Cloud Hotel PMS Systems in the next six months appeared first on Hotelogix.

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Inexpensive Marketing Strategy for Hotel: Leveraging Your Existing Customers

Soft Inn

In today's digital era, having a strong online presence is essential for any hotel business. While marketing strategies can be too costly, I am here to help you explore inexpensive yet effective ways to promote your hotel business out there. So in this blog, I will reveal the power of focusing on your existing customers and how you can capitalize on their influence to drive your hotel's marketing efforts, thus helping to boost your hotel revenue.

Marketing 246
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Maybe Sammy appoints new head chef

Hospitality Magazine

The Sydney bar has welcomed Elijah Attard (Yellow) to the team to create a new bar food offering for the venue. Attard’s menu follows the theme of the venue’s recent cocktail offering Mirage, and are easy-to-execute dishes for busy services. “Maybe Sammy has a world-class reputation for delivering an innovative cocktail experience and the food should be just as engaging,” says Attard. “The ‘expect the unexpected’ theme of the Mirage cocktails is something I’ve carri

Magazine 246
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Hospitality Gig Workers are Back. Here’s How Country Clubs Can Benefit

Horizon Hospitality

While the mass exodus of full-time employees from food and beverage has dominated the news, there has been a quiet return of people looking for a flexible and fun way to earn extra income. At the same time, more than one in three Americans has a paying side gig , a percentage only expected to increase. These trends, combined with the rise of apps providing easy access to gig workers, have created an opportunity for country clubs.

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Rixos debuts in Montenegro

Boutique Hotel News

Montenegro: The all-inclusive resort brand Rixos Hotels has debuted in Montenegro with the opening of The Heritage Grand Perast. A UNESCO World Heritage Site, The Heritage Grand Perast has been fully renovated over the last two years and reopened last month. The hotel is housed in an 18th century palace and is comprised of four buildings – Smekja, Jadran, Grado, and Teodo, overlooking the Bay of Kotor.

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Best practices to improve hotel maintenance management

eHotelier

Plumbing, HVAC, lighting, and the overall appearance of the establishment are areas of special focus for hotel maintenance teams. When all building systems are functioning smoothly, guests are more likely to spread positive feedback, ultimately benefiting the hotel's reputation.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The Power of Online Reviews for Hotels

InnQuest

Online reviews have become a crucial aspect of the hospitality industry, and hotels are no exception. With the rise of digital media and online review platforms, customers have more power than ever to share their experiences and opinions with the world. In this blog post, we will discuss the importance of online reviews hotels – Competitive Advantage: To begin with, online reviews can provide a competitive advantage for your hotel.

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Transform Your Hotel's Customer Service with ChatGPT

Soft Inn

The customer service game is being changed with ChatGPT existing. Hoteliers should take note on how ChatGPT can transform their customer service for the better.

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Chris Budicin joins Mulberry Group’s Hazel as head chef

Hospitality Magazine

Melbourne’s Hazel restaurant has welcomed new head chef Chris Budicin to lead the kitchen. Budicin has worked in acclaimed restaurants across the globe throughout his career including Rockpool Bar & Grill, Movida Aqui, Spice Temple, and City Larder in Melbourne as well as a stint at the lauded River Cafe in London where he gained an appreciation for fine produce.

Magazine 246
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Digital Dining: What Restaurants Need to Know Now

Modern Restaurant Management

In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting. These raring-to-dine customers were twice as likely as other respondents to increase their future visits.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Monday 3 July 14:00 BST – PMS innovation and growth

Boutique Hotel News

Hosted by BHN editor Eloise Hanson Sponsored by likeMagic and London Rock Partners Synopsis: As the hospitality industry continues to evolve, so do the technologies and tools used to manage properties. This webinar will explore how hoteliers can leverage the latest PMS innovations to achieve operational efficiencies, enhance guest experiences, and increase revenue.

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How to make salespeople in hotels more productive

eHotelier

The general manager must remove three significant obstacles that make it difficult for hotel salespeople to sell.

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Hotel Email Marketing | Benefits and Best Practices

InnQuest

Email marketing has become an increasingly important tool for hotels to promote their services and attract customers. With the ability to reach potential customers directly and effectively, email marketing can be an essential part of any hotel’s marketing strategy. In this blog post, we will discuss the role of hotel email marketing in promotions and how they can use it to their advantage.

Marketing 222
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Streamline Hotel Guest Communication with ChatGPT

Soft Inn

ChatGPT is fast becoming a must-have tool for hoteliers. Businesses are continually looking for methods to streamline their communication operations to increase productivity and efficiency, which ChatGPT can do.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Jack Simpson of Axil Coffee wins ASCA National Coffee Championships

Hospitality Magazine

Simpson has been crowned as Australian Barista Champion after competing in a series of heats and finals in Melbourne last week. The win will see Simpson travel to Athens this June to represent Australia in the World Barista Championship. “It is an incredible honour to be crowned Australian Barista Champion and to go on to represent Axil Coffee at the World Barista Championships in June,” says Simpson. “Anthony Douglas [of Axil Coffee] has been such an inspiration to me since be

Magazine 246
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Five Ways to Enhance and Improve the Takeout and Delivery Customer Experience

Modern Restaurant Management

Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Consumers crave convenience. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success.

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Fattal secures £43 million to fund The Grand Brighton

Boutique Hotel News

UK: Property lender Leumi UK has provided a £43.7 million loan to Fattal Hotel Group to fund the acquisition and refurbishment of The Grand Brighton. Fattal Hotel Group acquired The Grand Brighton from Wittington Investments in February this year. Fattal owns several brands including Leonardo Hotels and NYX, alongside other independent hotels like The Grand such as The Dilly in London.

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Website design and UX trends for 2023

eHotelier

Ease of experience and personalization has emerged as the most crucial components of any online interaction in 2023 — especially as it pertains to transactional traffic. Because of this, it should be a top priority of any hospitality entity to ensure that prospective guests are able to enjoy a hassle-free undertaking when navigating an online presence.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.