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The hospitality industry has always been at the forefront of adapting to changing trends and customer preferences. As we approach 2024, it’s evident that the industry is on the cusp of significant transformation. Here's how to stay ahead.
For many diners, their first small plates dining experience was at a tapas restaurant. Like most cuisines, tapas peaked before it mellowed out in popularity, but venues are beginning to re-emerge in a more modern form, offering dishes that are reflective of traditional Spanish cuisine. To find out more about the Spanish tapas offering of today, Hospitality speaks to Iberica’s Joaquin Saez and Beso’s Ana Cortes Garcia.
TED talks have always been inspiring and motivating. As a trusted Cloud PMS partner to over thousands of hotels globally, we thought of compiling a list of hospitality-related talks given at various TEDX events. We believe, listening to these speeches can help you rethink, evaluate and restructure (if needed) your approach towards your hospitality business.
The cultural phenomenon of Drinksgiving (or Blackout Wednesday) continues to grow in popularity for the restaurant industry, especially as sales continue to rebound from the pandemic. Data shows that alcohol sales typically increase between 270-658 percent on the Wednesday before Thanksgiving, compared to weekdays prior. Higher alcohol sales typically connect to higher volume of alcohol consumption, which unfortunately leads to higher risk of harmful consumer behavior after leaving the restauran
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
If you haven't yet embraced hotel digital transformation, now's the time. The benefits range from enhancing the guest experience to making the operational processes smoother and more streamlined. The more you can incorporate digital tools into your business, the better for everyone involved.
Here's what hotels can do to rapidly scale their total guest engagement so that management can better decide what projects have the best near-term and long-term ROI from the guests’ perspective.
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Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Here's what hotels can do to rapidly scale their total guest engagement so that management can better decide what projects have the best near-term and long-term ROI from the guests’ perspective.
Tunki has opened in the former Crusoe’s Restaurant space at West Lakes’ Lakes Resort Hotel in Adelaide. Tunki is the latest venue from Fahey Hotels who are also behind South Australia’s The Bridgeway Hotel and The Maid Hotel. Executive Chef Krish Dutt is leading the kitchen team to serve a showcase of Nikkei cuisine which teams Japanese and Peruvian ingredients and techniques.
Guest expectations in hospitality industry, today, is higher than ever and there are several factors behind this. Technology plays a huge role in making them more aware and connected than before. Delivering on and exceeding customer expectations therefore is paramount to a hotel’s success in increasing customer loyalty. When you can have a large percentage of repeat or loyal customers, it acts as a firm revenue foundation.
The future is digital. Restaurant brands around the world are finding that their audience is craving something more than pretty pictures of delectable dishes, but rather a need for community and discussion. They want engaging content that keeps them entertained. Effective full-funnel marketing strategies are vital for the success of any business, but are definitely the garnish on top for those in the food and beverage industry.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
The hotel business is an ever-evolving industry. That’s why as a hotelier, it’s crucial to always be striving for a better guest experience. Keep ahead of the game by adopting the newest technological developments. Keyless entry has already replaced traditional keys and plastic key cards in many hotels around the world.
Turning website views into restaurant visits - Insights - Insights Turning user clicks into dining visits depends on consistently positive messaging. We've tested what works.
Restaurants, cafes, and clubs will soon have to specify the origins of seafood on menus, with the government announcing new measures for the industry. The decision was made last week after a meeting of Consumer Affairs Ministers that has resulted in the introduction of the Australian-Imported-Mixed (AIM) model, which ensures consumers will know whether the seafood they’re eating is from Australia or overseas.
The hospitality sector relies on people more than technology to deliver a positive guest experience and set the standards of service. With almost 10 percent of the world’s total gross domestic product (GDP) and employing over 255 million people, it is no surprise that the travel and tourism industry is one of the most important sectors to drive employment.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires.
Unionized Detroit casino employees say they stuck it out through the pandemic. Now on strike, they want gaming companies to make good on their promises to stand by workers.
As in every other industry, Artificial Intelligence has many hospitality recruiters on the edge of their seats. How can this technology be utilized? How will this technology change the industry? Will it replace certain roles? Our recruiting team has already discovered ways to leverage AI to research markets, build prospective candidate lists, efficiently catalogue candidate resumes, and streamline mundane administrative tasks.
The impact of holiday posts on B2B hospitality companies: LinkedIn marketing insights - Insights - Insights Unless you have something unique or can use engaging photographs of people to boost interaction, here's why it might be best to refrain.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Masala Theory has expanded and will open its second location in Sydney’s Bondi Beach tomorrow. Following its Surry Hills outpost that opened in 2017, the latest location will serve all the Masala Theory favourites including the venue’s signature curry bombs. Chef Sreekanth Munnangi has curated the menu which will feature a range of Gujarati-inspired recipes plus Indian street food dishes and snacks.
Online Travel Agents for hotels or OTAs serve as important distribution channels for hotels. They play a pivotal role in marketing and selling rooms. OTAs are online platforms or websites that sell hotel rooms to customers. They are game-changers when it comes to reaching customers across regions. An excellent marketing strategy incorporates OTAs to boost sales and revenue.
There is more to success in the competitive restaurant business than just great food and service. Cultivating a positive brand image, building customer affinity and differentiating from the competition are essential components of any forward-thinking business strategy. That’s where public relations comes in. PR is all about boosting brand awareness, building positive consumer relationships and maintaining/enhancing your restaurant’s reputation.
Jean-Georges Vongerichten, a master of the crossed arms look, in 2007. | Emmanuel Dunand/AFP/Getty Images A completely serious investigation of the most popular pose on restaurant websites, TV cooking shows, and photo ops Jamie Oliver does it. David Chang and Christina Tosi do it. Giada De Laurentiis and Emeril Lagasse don’t know what to do with their hands, but they’ve done it.
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
It’s a very interesting time to run a serviced apartment or aparthotel brand. This type of blended accommodation sits right in the sweet spot of the demand for longer, more flexible stays and the emergence of technology that enables streamlined operations.
7 last-minute ideas to sell vouchers this holiday season - Insights Here are some swift strategies and tips on how you can offer vouchers to drive ancillary revenue.
After debuting on Melbourne’s La Trobe Street earlier this year, Homm is set to launch two new outposts in Melbourne Central and Box Hill next month. Homm is known for its unique offering of Asian desserts which take on Thai-inspired influences. Some of the venue’s most well-known dishes include a Thai-twist on Korean bingsu with Thai tea and salted egg; plus a toasted coconut and kaya crumble.
As a hotelier, boosting the occupancy rate is critical to running a successful business. In a highly competitive industry, you must attract and retain guests to increase your property's occupancy rate and revenue. This article will explore various ways to improve hotel occupancy rates and the role of technology in it. What is hotel occupancy?
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
The restaurant industry is changing quickly, and technology plays a big role. This means that restaurants and franchises must focus on efficiency and lean operations. One way to do this is to open a virtual restaurant. A virtual restaurant is a restaurant that doesn't have a physical location. It only exists online; customers can order food through a delivery app.
Glamping – short for glamorous camping – allows guests to connect with nature while enjoying the comforts of a hotel room. It's the best of both worlds. Glamping is popular with nature lovers who like to stay comfortable, ex-campers who used to travel with a sleeping bag, and outdoor explorers who don't enjoy camping.
The pre-stay stage gives you a great opportunity to engage with your guests and set the tone for their upcoming experience. However, it's essential to remember that not all guests are the same, and a one-size-fits-all approach won't yield the best results.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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