June, 2024

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The impact of climate change on the hospitality industry’s future

eHotelier

As climate change continues, it’s vital for hospitality businesses to take preemptive action. This should include adapting buildings to be more resilient and planning effective continuity processes.

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Why the pineapple symbolizes remarkable hospitality

MEWS

The pineapple: a symbol of hospitality The story of how the pineapple became a symbol of hospitality is deeply rooted in the history of New England. In the olden days, sea captains of New England, upon returning from voyages in the Caribbean, would stake a pineapple on their fence post. This was a sign to the townspeople that the captain had returned home safely from sea.

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Hospitality trend alert: quiet luxury and the hotel models that stand out

eHotelier

The idea of quiet luxury in hotel accommodations is not in your face pizazz, it is the opposite - a respite of sorts that brims with hospitality, modern conveniences, and promises an experience worth talking about. Not loud or in your face, it is understated and not labeled.

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Public Hospitality loses Alpha restaurant and confirms restructure

Hospitality Magazine

After just six months operating Alpha restaurant and Beta Events in Sydney’s CBD, Public Hospitality has lost the Greek establishment. Public planned to renovate Alpha’s dining room and launch a new menu designed by George Calombaris, who was appointed creative partner of the restaurant in March. However, the plans never came to fruition, with The Hellenic Club confirming the restaurant is no longer under Public’s control. “Public Hospitality had advised us that their new

Document 246
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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The Revolution of Loyalty: The Punch Card Goes Digital

Modern Restaurant Management

I’m an avid thrifter. I’ve visited almost every thrift store in my town — more than once. At checkout, I’m often handed a punch card alongside my receipt. We’re all familiar with punch cards; spend $100, get $10 free! But we’re also all familiar with the concept of forgetfulness. By the time I’ve purchased enough to get me to the $100 threshold (which for me, doesn’t take long), the long-forgotten punch card has already made its way to a trash can

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Two sides of the same coin: GenAI and AI

SAS

“Generative AI is essentially just a subcategory of AI; it’s not that new algorithms have been invented.” Marinela Profi, AI Product Strategy Lead at SAS, says it up front and directly in her most recent podcast interview. “It takes a variety of data points, code, images and then, based on [.

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Unlocking Innovation 

Lodging Magazine

When it comes to in-room entertainment technology, the guest experience is driven by guest expectations. Hoteliers looking to foster loyalty often feel pressure to meet these preferences, which tend to be generational. “As Millennial and Gen Z travelers represent an increasing share of bookings, they’re bringing their technology expectations with them,” observed Peter Feeney, vice president, DISH Business.

Magazine 126
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Why focus on sleep amenities to grow a hotel’s wellness

eHotelier

Traditional sleep amenities include pillow menus, blackout curtains, blue light blocking glasses, herbal teas, aromatherapy, and sleep-inducing snacks like tart cherry juice. Sleeptech can significantly enhance these offerings, providing unique experiences that guests can't find elsewhere.

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Two chefs on the versatility of kangaroo meat

Hospitality Magazine

It doesn’t get any more Australian than kangaroo, does it? Our national emblem is synonymous with our country’s culture, outback, and cuisine. Chefs across the country have long been looking to the local protein to craft classic dishes as well as develop new creations. Whether it’s a tartare, an alternative steak option, or a stock base, kangaroo is a versatile protein.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Is Your Restaurant Business Thriving?

Modern Restaurant Management

Have you completed a small business checkup at your restaurant lately? If not, you might be overlooking ways to improve your eatery’s financial health and learn to thrive in this challenging economic climate. Full tables, employees earning solid tips, shifts being fully staffed and the restaurant having the ability to source quality provisions at reasonable prices and dependable delivery times, are among the signs the business is thriving, according to Ben Johnston, COO of Kapitus.

Pricing 189
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The Complicated Legacy of ‘Super Size Me’

EATER

Morgan Spurlock | FilmMagic, Inc The fuzzy line between the man Morgan Spurlock and his work results in a thorny legacy for the late, disgraced documentarian’s most influential film, Super Size Me , which turned 20 this year There’s an awkward scene toward the beginning of Super Size Me 2: Holy Chicken! — the unheralded sequel to the Oscar-nominated Super Size Me documentary — where Morgan Spurlock calls to inquire about procuring a bank loan to buy his own chicken farm.

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Educators share their experiences from SAS Innovate

SAS

Good educators are more than a source of knowledge; they inspire, innovate and continuously adapt to provide their students with the best learning experiences. Effective educators embrace new technologies, foster critical thinking and prepare students for future challenges. Recognizing their importance, SAS recently honored exemplary educators at SAS Innovate 2024. [.

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3 Tips for Hotel Emergency Planning Using Key Control

Lodging Magazine

No matter how stunning the views from a resort hotel or how convenient a location, all hotels are vulnerable to fire, power outages, weather-related natural disasters, and active intruder incidents. Preparing for disasters and emergency situations is crucial for hotel security teams. Having a solid emergency and disaster recovery plan helps to minimize operational disruptions with the aim of saving lives.

Magazine 126
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Inspirational leaders: who they are and how can you become one?

eHotelier

Great leaders are all around us. They instill trust, motivate others, display honesty and integrity, get results, build relationships, and care about those around them personally and professionally.

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The Sydney Opera House’s new chef dining series

Hospitality Magazine

Four acclaimed chefs are coming together to headline the Chefs of the House program, a new initiative from The Sydney Opera House. Come August, Matt Moran, Peter Gilmore, Mark Olive, and Danielle Alvarez will host two dinners each at the iconic Sydney venue. The meals will be complemented by 270-degree projections and live music performances that go hand in hand with the dishes created by the chefs. “Chefs of the House is an epic celebration of our chefs’ diverse talent and a uniquely pers

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World Food Safety Day Roundtable

Modern Restaurant Management

There are approximately 48 million cases of foodborne illness annually – the equivalent of sickening one in six Americans each year, according to federal government estimates. Each year, these illnesses result in an estimated 128,000 hospitalizations and 3,000 deaths. The United Nations’ Food and Agriculture Organization and World Health Organization designated “Food Safety: Prepare for the Unexpected” as the theme for World Food Safety Day (June 7) 2024.

Training 179
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The 38 Essential Restaurants in La Paz, Bolivia

EATER

Home-style dishes at Phayawi. | Phayawi Chuleton steak on a buzzy parrilla, tasting menus at Noma co-founder Claus Meyer’s famed restaurant, beef skewers and stuffed fried potatoes at quintessential street vendors, and more of La Paz’s best meals La Paz is firing on all cylinders. The Bolivian capital, which sits pretty at 12,000 feet above sea level, lays out a spread of street foods like rellenos de papas (meat-stuffed fried potato balls) and jawitas (cheese-stuffed pastries sprinkled with spi

Catering 142
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Balancing the human touch with AI — a Q and A with Marbue Brown

Fast Casual

Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of his panel at the ICX Summit in Charlotte, NC on September 9-11.

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6 Ways Revenue Management Systems Help Hoteliers Do More with Less

Revfine

Most independent hoteliers are used to juggling more with less dedicated resources, but effective revenue management—and the tools that enable it—should not be written off as exclusively a "big brand" or "large hotel" concern. What Is a Revenue Management System? Among the technologies typically used by hoteliers, revenue management systems (RMS) are uniquely positioned to The post 6 Ways Revenue Management Systems Help Hoteliers Do More with Less appeared first on Revfine.com.

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7 trending revenue streams for your hotel in 2024

eHotelier

Recognizing the need to adapt and diversify, forward-thinking hoteliers are exploring new avenues to bolster their bottom line and enhance guest experiences in 2024.

Events 279
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Gluten-free Mexican eatery debuts on Hardware Lane

Hospitality Magazine

The 100 per cent gluten-free Mexican eatery Hotel Nacional has swung open its doors on Hardware Lane in the Melbourne CBD. The five-level rooftop bar and restaurant is located in the former Campari House space and is the work of the operators behind Earlwood’s Repeat Offender and St Kilda’s Rufio. “We wanted to create a venue unlike anything else in the city.

Pricing 246
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Gen Z Dining Trends Restaurant Operators Must Know About

Modern Restaurant Management

“While Gen Z doesn’t have a ton of disposable income, this generation is more likely to spend the extra money they do have on experiences, like visiting restaurants, than other generations.” Those words from Katherine Pendrill, Senior Manager, Content Marketing at TouchBistro, should be quite telling for restaurant operators as they point out the opportunity that exists to reach a valuable audience.

Marketing 177
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My Mother, Her Verdolagas, and Me

EATER

Yeti Iglesias Considered by some to be an invasive weed, generations of Mexican cooks have harnessed the power of purslane — including those in my family With the Turkish novela Amor Prohibido playing on my mom’s iPad, we settled into our kitchen roles. My mom led the way, as she sauteed diced tomatoes and onions. My two-year-old nephew, who already speaks better Spanish than I do, stood by my mom’s side asking to be carried.

Training 139
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Travel (and Bed Bug!) Season Is Heating Up Across the U.S.

Hotel Business

As summer approaches, many people are eagerly planning their vacations and getaways to escape the hustle and bustle of everyday life. However, with the increase in travel during this time of year, there is also a rise in the likelihood of encountering an unwelcome guest during your stay at a hotel—bed bugs. Tripadvisor recently published their annual Summer Travel Index , which found that despite economic concerns Americans are traveling in high numbers.

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3 Key Metrics for Evaluating Your Personalization Strategy

Revfine

Personalized digital marketing is a proven approach for increasing direct bookings and growing revenue, but personalization isn't a "set it and forget it" strategy. Here's how to evaluate your marketing personalization program, and how to pivot when the metrics don't meet your expectations. Personalization is Important for Elevating Guest Experiences.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.