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As climate change continues, it’s vital for hospitality businesses to take preemptive action. This should include adapting buildings to be more resilient and planning effective continuity processes.
The pineapple: a symbol of hospitality The story of how the pineapple became a symbol of hospitality is deeply rooted in the history of New England. In the olden days, sea captains of New England, upon returning from voyages in the Caribbean, would stake a pineapple on their fence post. This was a sign to the townspeople that the captain had returned home safely from sea.
The idea of quiet luxury in hotel accommodations is not in your face pizazz, it is the opposite - a respite of sorts that brims with hospitality, modern conveniences, and promises an experience worth talking about. Not loud or in your face, it is understated and not labeled.
After just six months operating Alpha restaurant and Beta Events in Sydney’s CBD, Public Hospitality has lost the Greek establishment. Public planned to renovate Alpha’s dining room and launch a new menu designed by George Calombaris, who was appointed creative partner of the restaurant in March. However, the plans never came to fruition, with The Hellenic Club confirming the restaurant is no longer under Public’s control. “Public Hospitality had advised us that their new
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Can hotels learn from an airline? Immediately, we suspect you may have said to yourself: unequivocally, no! And frankly, until a recent trip on Emirates Air, the two of us would have also been in the same camp. A recent trip changed that. For one of us (Larry), this was a trip to South Africa, Namibia and Mozambique over this past holiday season on Regent Seven Seas Cruises, which included return business class airfare to Cape Town.
I’m an avid thrifter. I’ve visited almost every thrift store in my town — more than once. At checkout, I’m often handed a punch card alongside my receipt. We’re all familiar with punch cards; spend $100, get $10 free! But we’re also all familiar with the concept of forgetfulness. By the time I’ve purchased enough to get me to the $100 threshold (which for me, doesn’t take long), the long-forgotten punch card has already made its way to a trash can
Photo by Paul Weaver/SOPA Images/LightRocket via Getty Images [link]
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Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
It doesn’t get any more Australian than kangaroo, does it? Our national emblem is synonymous with our country’s culture, outback, and cuisine. Chefs across the country have long been looking to the local protein to craft classic dishes as well as develop new creations. Whether it’s a tartare, an alternative steak option, or a stock base, kangaroo is a versatile protein.
“Generative AI is essentially just a subcategory of AI; it’s not that new algorithms have been invented.” Marinela Profi, AI Product Strategy Lead at SAS, says it up front and directly in her most recent podcast interview. “It takes a variety of data points, code, images and then, based on [.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Have you completed a small business checkup at your restaurant lately? If not, you might be overlooking ways to improve your eatery’s financial health and learn to thrive in this challenging economic climate. Full tables, employees earning solid tips, shifts being fully staffed and the restaurant having the ability to source quality provisions at reasonable prices and dependable delivery times, are among the signs the business is thriving, according to Ben Johnston, COO of Kapitus.
Yeti Iglesias Considered by some to be an invasive weed, generations of Mexican cooks have harnessed the power of purslane — including those in my family With the Turkish novela Amor Prohibido playing on my mom’s iPad, we settled into our kitchen roles. My mom led the way, as she sauteed diced tomatoes and onions. My two-year-old nephew, who already speaks better Spanish than I do, stood by my mom’s side asking to be carried.
The Hotel cancellation policy allows guests to cancel reservations up to a specified time before check-in. After this period is crossed, hotels may apply a cancellation fee, a percentage of the booking amount, or the entire booking cost. Hotels must implement cancellation policies to assure operational efficiency while accommodating guest needs. These outline situations for penalty-free cancellations and clarify when fees apply, ensuring a balance between guest convenience and revenue management
Recognizing the need to adapt and diversify, forward-thinking hoteliers are exploring new avenues to bolster their bottom line and enhance guest experiences in 2024.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Four acclaimed chefs are coming together to headline the Chefs of the House program, a new initiative from The Sydney Opera House. Come August, Matt Moran, Peter Gilmore, Mark Olive, and Danielle Alvarez will host two dinners each at the iconic Sydney venue. The meals will be complemented by 270-degree projections and live music performances that go hand in hand with the dishes created by the chefs. “Chefs of the House is an epic celebration of our chefs’ diverse talent and a uniquely pers
What is the average hotel check-in time? As mentioned above, the average hotel check-in time is between 2 PM and 4 PM. However, with international flights, these timings can change drastically.
There are approximately 48 million cases of foodborne illness annually – the equivalent of sickening one in six Americans each year, according to federal government estimates. Each year, these illnesses result in an estimated 128,000 hospitalizations and 3,000 deaths. The United Nations’ Food and Agriculture Organization and World Health Organization designated “Food Safety: Prepare for the Unexpected” as the theme for World Food Safety Day (June 7) 2024.
Morgan Spurlock | FilmMagic, Inc The fuzzy line between the man Morgan Spurlock and his work results in a thorny legacy for the late, disgraced documentarian’s most influential film, Super Size Me , which turned 20 this year There’s an awkward scene toward the beginning of Super Size Me 2: Holy Chicken! — the unheralded sequel to the Oscar-nominated Super Size Me documentary — where Morgan Spurlock calls to inquire about procuring a bank loan to buy his own chicken farm.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Creating a hotel listing on Agoda is a crucial step in maximizing your property's visibility and bookings. Agoda is one of the leading online travel platforms, connecting millions of travellers with accommodations worldwide.
Traditional sleep amenities include pillow menus, blackout curtains, blue light blocking glasses, herbal teas, aromatherapy, and sleep-inducing snacks like tart cherry juice. Sleeptech can significantly enhance these offerings, providing unique experiences that guests can't find elsewhere.
The 100 per cent gluten-free Mexican eatery Hotel Nacional has swung open its doors on Hardware Lane in the Melbourne CBD. The five-level rooftop bar and restaurant is located in the former Campari House space and is the work of the operators behind Earlwood’s Repeat Offender and St Kilda’s Rufio. “We wanted to create a venue unlike anything else in the city.
Good educators are more than a source of knowledge; they inspire, innovate and continuously adapt to provide their students with the best learning experiences. Effective educators embrace new technologies, foster critical thinking and prepare students for future challenges. Recognizing their importance, SAS recently honored exemplary educators at SAS Innovate 2024. [.
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
“While Gen Z doesn’t have a ton of disposable income, this generation is more likely to spend the extra money they do have on experiences, like visiting restaurants, than other generations.” Those words from Katherine Pendrill, Senior Manager, Content Marketing at TouchBistro, should be quite telling for restaurant operators as they point out the opportunity that exists to reach a valuable audience.
Home-style dishes at Phayawi. | Phayawi Chuleton steak on a buzzy parrilla, tasting menus at Noma co-founder Claus Meyer’s famed restaurant, beef skewers and stuffed fried potatoes at quintessential street vendors, and more of La Paz’s best meals La Paz is firing on all cylinders. The Bolivian capital, which sits pretty at 12,000 feet above sea level, lays out a spread of street foods like rellenos de papas (meat-stuffed fried potato balls) and jawitas (cheese-stuffed pastries sprinkled with spi
Best practices for greeting guests in your hotel We’ve briefly mentioned some strategies for welcoming guests, but now we’ll look in more detail at some of the best ways to greet them.
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
The Fair Work Ombudsman has penalised 85 Degrees Coffee Australia Pty Ltd (‘85 Degrees’) which operated a number of 85 Degrees-branded outposts in NSW and the ACT and was also the head franchisor of several franchisee-operated outlets. The Fair Work Ombudsman penalised the franchisor $1.44 million for underpaying staff and what they have described as a “systematic failure to ensure compliance within its franchise network.” It’s the third-highest penalty ever secured by Fair Wor
The senior living industry, long pigeonholed as low-tech and behind the times, has begun to embrace the power of data. In response to the evolving resident needs, communities are seeking new solutions. Data is providing personalized resident experiences, improved transparency, and predictive care, the most competitive communities are using data to set themselves apart.
The Green Orchid , a garden-to-table, fully solar-powered restaurant recently opened in Sarasota's Marie Selby Botanical Gardens, expects soon to be the world’s first net-positive energy restaurant, generating more energy than it consumes. Designed by Overland Partners and operated by Michaels On East, the eatery's seasonally inspired menu features produce from The Drs.
World’s 50 Best Disfrutar in Barcelona takes the top spot, while Spain’s Asador Etxebarri and Paris’s Table by Bruno Verjus round out the top three The World’s 50 Best Restaurants List was announced tonight at an awards ceremony in Las Vegas, with Disfrutar in Barcelona, Spain, named to the top spot in the annual restaurant ranking. Rounding out the top five: Asador Etxebarri in Atxondo, Spain at No. 2; Table by Bruno Verjus in Paris at No. 3; Diverxo in Madrid at No. 4; and Maido in Lima at No.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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