eHotelier
MAY 6, 2024
In the quest for a sustainable future, hotels play a pivotal role in setting a positive example for both guests and industry peers. By embracing energy-efficient technologies, reducing waste, conserving water, sourcing responsibly, engaging with communities, and adopting eco-friendly infrastructure, hotels can contribute significantly to global sustainability efforts.
Hospitality Magazine
MAY 30, 2024
A new hospitality association launched to the public today, with leading restaurant groups from across the country joining the group to call for action. The Australian Restaurant and Café Association (ARCA) is led by former Restaurant & Catering Australia (R&CA) CEO Wes Lambert, who is joined by restaurateur and chef Neil Perry AM (Margaret) as chair and Chris Lucas (Lucas Restaurants) as deputy chair.
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Modern Restaurant Management
MAY 23, 2024
Ice plays an indispensable role in the restaurant industry. Not merely a frozen necessity, quality ice is the hallmark of an establishment's commitment to excellence, hygiene, and customer satisfaction. However, the omnipresent challenge that frequently undermines this commitment is the insidious infiltration of mold in ice machines. Understanding the mechanisms of mold incursion and implementing preventative measures is not just advisable—it is imperative.
MEWS
MAY 2, 2024
Why do you need to know the different types of hotel guests? Defining your ideal hotel guest enables you to develop strategies, offers, and communications that specifically appeal to this demographic. Certain guest personas will gravitate towards your brand more than others, whether due to location or the hotel's ambiance.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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EATER
MAY 20, 2024
The shrimp are a symptom, not the root cause Blame private equity and a decade of mismanagement instead On May 20, after weeks of speculation and dozens of shuttered restaurants across the country, Red Lobster announced that it would file for Chapter 11 bankruptcy in an effort to save the flailing chain. As it closed locations, auctioned off its fryers and ovens , and faced an increasingly uncertain future, one popular theory quickly emerged: Red Lobster’s demise surely must be the result of all
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
MAY 20, 2024
With travelers from every corner of the globe eager to explore new destinations and create lasting summertime memories, hoteliers have a unique opportunity to boost revenue, enhance guest satisfaction, and craft unforgettable experiences through strategic upselling. During this season, demand for accommodations escalates, providing hoteliers with the perfect window to implement creative upselling strategies.
Hospitality Magazine
MAY 29, 2024
Hidden speakeasy Brooksy has swung open its doors on George Street in the Sydney CBD. The 55-seat venue is inspired by the sophistication and fun of the roaring 20s, equipped with velvet curtains, marble counters, and art-deco furnishings designed by Like Minds (formerly known as Guru Projects). Brooksy hosts a snack menu curated by Executive Chef Hemant Dadlani who has worked across the globe at venues such as Pangkor Laut Resort in Malaysia plus Jade Mountain and Anse Chastanet resorts in St L
Modern Restaurant Management
MAY 21, 2024
What do today’s restaurant operators need to manage the challenging sales environment? A break. Specifically, a coffee break. More specifically, a specialty beverage break. That is, according to Revenue Management Solutions (RMS) recent survey, Tapping into Specialty Beverages to Maximize Restaurant Sales , which suggests that the coffee (or boba or smoothie or soda) break is a growing trend— and one that could significantly boost your restaurant’s revenue.
MEWS
MAY 30, 2024
What is a social media marketing strategy? Social media marketing is a realm of digital marketing that focuses on the strategic use of social media platforms like X, Facebook, TikTok, YouTube, Instagram or LinkedIn to interact with customers, helping you to build your hotel brand, increase sales and drive traffic to your website.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
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EATER
MAY 21, 2024
The salad plate at Hamburger America in NYC. | Photo illustration by Lille Allen; photo by Luke Fortney Why deli salad plates — simply, scoops of mayo-based salads served with pickles or cottage cheese — are the ideal meal There’s a certain holdover of spiral-bound cookbooks and mid-century tearooms that I’ve been craving lately, a dish that simultaneously appeals to my sense of nostalgia and the way I like to eat right now.
Horizon Hospitality
MAY 27, 2024
The old business adage of “You’ve got to spend money to make money” has taken hold in the private club industry. A recent survey found that over half of private clubs plan to spend more on facility improvements this year. However, for these projects to pay off for clubs, they must not let member satisfaction slip during construction. If your private club renovation is about to break ground, consider the following: Generate Excitement with Members If you can muster up excitement among members, th
eHotelier
MAY 22, 2024
Sustainability for hoteliers is not just a trend; it is a smart move for a successful business strategy from a 360-degree view.
Hospitality Magazine
MAY 29, 2024
Pleasure Club’s Jake Down has been named Australia’s 2024 Bartender of the Year and will go on to represent the country at the global finals in Shanghai. The program, run by Diageo, is now in its 15th year, with leading bartenders participating in a series of rounds for their chance to snag the title. Down competed against five other finalists for this year including James Irvine from Merivale, Sydney; Matt Bodycote from State Buildings, Perth; Rohan Massie from Rude Boy, Hobart; Shi
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Modern Restaurant Management
MAY 13, 2024
Tastes and preferences constantly change as trends come and go, keeping the restaurant industry on its toes. But two non-negotiables have remained strong for diners: convenience and loyalty. With digital and frictionless experiences at the forefront, diners are seeking their favorite restaurants in new, more affordable ways. The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu.
MEWS
MAY 28, 2024
What is hotel technology? Hotel technology covers the many tools and systems designed to help hotels operate smoothly and meet their goals. These are used daily for the likes of automating operations, revenue management, distribution optimization, data analysis, forecasting, and enhancing the overall guest experience.
EATER
MAY 15, 2024
Heedayah Lockman Get in, losers, we’re going to make some mozzarella You’ve seen the videos: A woman, apron tied around her waist, plunges her hands into a bowl of soft, bubbly dough. She speaks in dulcet tones — or perhaps not at all — as she details the two-day process of mixing, proofing, and baking a loaf of sourdough. She makes cheese from scratch for the homemade macaroni and cheese that she lovingly serves to her children.
Larry Mogelonsky
MAY 22, 2024
Organizational structures and job titles grow and evolve the same as every other facet of running a business and adapting to the times. Two decades ago, we may have written about the dawn of online room sales and how hotels would be wise to carve out a ‘social media manager’ role which was quite novel at the time. Today it’s all but anathema to not have a team member solely devoted to this area or specific responsibilities assigned to the marketing director, depending on the size of the company.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
eHotelier
MAY 21, 2024
In recent years, the emergence of ‘wellness’ – a broader concept encompassing mental and physical wellbeing – has changed the way hotels sculpt their offerings to go far beyond the simple spa.
Hospitality Magazine
MAY 29, 2024
For most of us in Australia, breakfast is the first and arguably most important meal of the day. But over in the Philippines, breakfast plays a much larger role in daily life. “Breakfast is more than just a meal — it is a celebration of family and togetherness,” says Arone Dizon, owner and chef of Lazza. “Imagine waking up to a table with delicious breakfast dishes that are meant to be shared by the whole family — that is the essence of the Filipino breakfast experience.
Modern Restaurant Management
MAY 1, 2024
Restaurants are complex businesses with many moving parts. Yet all of these parts must work together in harmony for the customer to leave the restaurant feeling satisfied, with their only hunger being to return for another visit. Unfortunately, the restaurant industry is notoriously known for being cliquish, and these cliques may not be as innocent and harmless as they may seem.
MEWS
MAY 23, 2024
What do we mean by hotel operations? When we talk about hotel operations, we are referring to the whole process of how a hotel runs on a daily basis. In order for a hotel to be successful, all these moving parts must be closely coordinated, with optimal communication so that guests are ensured a top-notch experience.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
EATER
MAY 6, 2024
Using homegrown heirloom sugarcane varieties, San Juan Artisan Distillers is part of a small group of producers challenging the imported molasses-based rums that have long dominated the island.
Soft Inn
MAY 21, 2024
In recent years, Malaysia has been making concerted efforts to promote sustainable tourism and protect its natural heritage. A significant move in this direction is the introduction of the " Lestary Fee " in Pahang. This article provides a comprehensive guide for hoteliers to understand what the Lestary Fee is, its implications, and how to manage it effectively.
eHotelier
MAY 5, 2024
Ethical AI practices must be championed to promote a symbiotic relationship between humans and technology. In this era of technological advancement, the celebration of the 'human touch' becomes paramount, embodying progress with empathy and ensuring a harmonious integration of AI into the fabric of organizational culture.
Hospitality Magazine
MAY 20, 2024
There’s no question technology plays an integral role in the success of a hospitality business. From tailoring rosters and integrating POS with bespoke food delivery platforms to compliance management and everything in between, there is a lot to think about. But it’s important operators make the time to research the market and invest in platforms that make life easier — running a venue is stressful as it is, so why not streamline where you can?
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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