August, 2022

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Another Employee Tool in the HR Shed

Modern Restaurant Management

In all my years in the restaurant/bar/hospitality industry, I have never run into the hiring situation that we are in today. I don’t have one customer in any state who has all the employees that they need. Some clients have 90 percent of the staff they need, but most are closer to 50 or 60 percent. As I have written in the past, the most important thing you can do is to hold on to the staff you have.

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17 Restaurant Job Interview Questions (and How to Answer Them)

7 Shifts

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. It shows your employer that you're a good fit for the roleā€”and tells you if the restaurant is a good fit for you.

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ā€˜Jiroā€™ and the Impossible Dream of Authenticity

EATER

Lisa Kogawa/Eater. When ā€œJiro Dreams of Sushiā€ hit Netflix 10 years ago, Jiro Onoā€™s approach was fetishized as the pinnacle of ā€œauthenticity.ā€ Looking back now, though, what did that really mean? At one point while filming Jiro Dreams of Sushi , the decade-old documentary about master sushi chef Jiro Ono and his three-Michelin-starred restaurant Sukiyabashi Jiro, the cameraā€™s focus wasnā€™t quite sharp enough on a prepared piece of tuna.

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GuestTouch & InnQuest Team Up to Create a Next-Generation Guest Engagement Platform for Modern Hoteliers

InnQuest

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. InnQuest is a leading software platform in the vertical market developing solutions for the hospitality industry. Its products include hotel property management software , channel management system , and hotel customer relationship management systems.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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6 Must-Have Hotel Reports That You Can Get in Your PMS

Soft Inn

It is essential for every business to have a set of reports, and so does the hotel business. No matter what size your hotel is, either budget hotel, boutique hotel, medium-sized hotel, or even luxury hotel, the reports should be helpful to keep track of the performance, incorporate with the business goals, and help you in making decisions.

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Top Two Trends Transforming Foodservice Operations Today

Modern Restaurant Management

The Future of Foodservice Tech Amid Pandemic Learnings. Once seen as a novelty, foodservice tech solutions are becoming a staple in restaurant kitchens and dining rooms across the country. Throughout the pandemic, operators have taken note of consumers’ changing lifestyles and the needs of their staff, and as a result, recent innovations have emerged to address these new needs.

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Creating a culture that attracts and retains with Danny Meyer

7 Shifts

How do you create a restaurant culture that attracts staff and retains them? We asked someone who's done itā€”the one and only Danny Meyer. Danny Meyer is the founder of Union Square Hospitality Group and Shake Shack , one of the most prolific restaurateurs of our time. Danny is also a founder of Enlightened Hospitality Investments , which invests in hospitality-driven companies across a variety of industries.

Training 148
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The Unlimited Potential of Meat-Free Asian Cookbooks

EATER

Releases like Hetty McKinnonā€™s To Asia, With Love and Hannah Cheā€™s The Vegan Chinese Kitchen give cooks a chance to tell specific stories To cook food that is Chinese and vegan is no new thing. As Hannah Cheā€™s The Vegan Chinese Kitchen , due from Clarkson Potter next month , makes clear, plant-based cooking in China is rooted in tradition so long and so rich that what Che has put forth is just one branch of it.

Book 145
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Bleisure Travel ā€“ How Can Hotels Make The Most Out Of This Trend

InnQuest

Searching for popular market trends to promote your hospitality business? Youā€™ve come to the right place. Hereā€™s a detailed breakdown of the importance of bleisure travel for hotels and how to attract more bleisure travellers to quadruple your business profitability. . In todayā€™s post-pandemic scenario, work isnā€™t thankfully limited to the stereotypical office desks anymore.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Marketā€™s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Understanding and Measuring Culture: Session Recap from CHART Austin

CHART

The breakout, Training Data Analytics: Measuring the Bottom Line Impact of a Good Company Culture, was presented by Carlo Cesario and Joe Wagner at CHART Austin. Participants took part in a hands-on exercise to identify ways to quantify and measure the impact of culture on their own organizations. Here are my key takeaways from this session.

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How The Chocolate Room created a chocolate culture for accelerating growth

The Restaurant Times

Realizing the huge potential of chocolate desserts in India, Vikas Punjabi voyaged from Australia to India in 2007 to launch the first-ever chocolate cafe brand, The Chocolate Room. The brand is known for serving a diverse range of sumptuous chocolate desserts and beverages with a live kitchen experience. . First launched in Ahmedabad, the brand has a presence with 395 outlets across India with an extended presence in around 11 countries.

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How Gift Cards Can Help Restaurants Cope with Inflation

Modern Restaurant Management

Restaurants are grappling with labor shortages, supply chain disruptions and inflation. According to the National Restaurant Association, restaurants are experiencing the most severe labor shortage in history, actually 70 percent higher than most industries. As of April 2022, restaurants were still down 794,000 jobs – or 6.4 percent pre-pandemic employment levels.

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What is the food service industry? All your questions answered

EHL Insights

From humble beginnings of guilds and roadside inns in the early middle ages over the first Ć  la carte restaurant opening in France in the 18th century up until todayā€™s multi-trillion dollar industry, food and beverage service industry has grown to become a major factor in shaping the world we live in. Influential restaurateurs and bar owners have a huge impact on consumption trends and can help shape the future of food.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. Thatā€™s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. Youā€™ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Amyā€™s Kitchen vs. Its Workers

EATER

Lille Allen/Eater. In June, a union filed nine Unfair Labor Practice complaints against an Amyā€™s plant in San Jose. By July, the company announced the plant would close. What really stood out to Ruby Luna about Amyā€™s Kitchen was the message. ā€œThey said, ā€˜We are like family here,ā€™ and when they said that, they made me feel like I was going to be part of a family work environment,ā€ says Luna, a former Amyā€™s Kitchen employee.

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Why You Should Choose roomMaster Anywhere As Your PMS Software

InnQuest

T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, thereā€™s a lot that goes behind efficient property management. In order to support hospitality businesses and help them grow, we launched roomMaster Anywhere – an all-in-one property management system (PMS)!

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Who Ya Gonna Call? 10 Sources for Finding Tech Vendors

CHART

One of the big challenges when itā€™s time for your team to make an investment in technology is to figure out who you should be considering as a vendor (and which companies you should avoid). Here are the 10 sources I use to efficiently develop my shortlist of tech suppliers.

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CĆ³mo crear las mejores experiencias gastronĆ³micas ā€“ una conversaciĆ³n con Oscar Medrano

The Restaurant Times

Sweet and Spicy es una empresa de servicios gastronĆ³micos dedicada a los servicios gastronĆ³micos con mĆ”s de 20 aƱos en el mercado. Hasta la fecha, han organizado mĆ”s de 2000 eventos que cubren todo tipo de eventos culturales y sociales en las Ć”reas de gastronomĆ­a y administraciĆ³n de empresas, servicio y etiqueta, negocios, etc. . La empresa se centra en proporcionar soluciones prĆ”cticas diseƱadas para la clientela corporativa. .

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Automation Can Help with Restaurant Staffing Shortages

Modern Restaurant Management

Despite industry-wide recovery from pandemic closures, restaurant owners and operators find themselves squeezed from both sides. In the back of the house, rampant inflation and ongoing supply chain disruptions are cutting into margins. Simultaneously, staffing is an urgent and ongoing front-of-house concern. According to the National Restaurant Association’s 2022 State of the Industry Report, seven out of 10 restaurant owners report not having enough workers to keep their business open at

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Becoming a greener restaurant in just two steps

EHL Insights

Do you want to become an eco-responsible restaurant but don't know what measures to put in place without interfering with your work? This article gives some basic steps to follow for implementing a greener approach in your restaurant in an easy and logical way.

Article 98
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Why Do So Many Recipes Call for So Little Garlic?

EATER

Carolyn Figel/Eater. Garlic lovers poke fun at recipes that call for a single clove ā€” but maybe thereā€™s a reason for those stingy measurements As the memes go, the proper way to measure garlic is with your heart. One clove is not enough for any recipe, unless itā€™s a recipe for ā€œhow to cook one clove of garlic,ā€ in which case you should still use two.

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Bar Inventory Checklist: Top 5 Things You Need For Success

Sculpture Hospitality

Inventory control is a key component of managing a successful bar. It ensures service runs smoothly, reduces waste, improves forecasting and purchasing, and increases the bottom line.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Corporate Training is Broken

CHART

A training revolution is required if we are to have any hope of reaching and engaging todayā€™s workforce. Employers will have to revise both the content and delivery of their training programs to adapt to this new audience. Here are a few personal observations and proven best practices to help you overhaul your company's approach to training and development.

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8 Ways to Increase Sales with Signage

Restaurant Den

The right indoor and outdoor signage can help your restaurant business attract customers, spotlight specials, and potentially increase sales. But itā€™s not just a matter of slapping up a sign and waiting for customers to come. You must be intentional and strategic about the messaging and placement of every sign, whether itā€™s an attention-grabbing sandwich […].

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Finding a Perfect Audience for Your Restaurant Business (Infographic)

Modern Restaurant Management

When you're getting your restaurant up and running, or perhaps expanding to a new region, it is important to really understand your specific audience well. It's a natural feeling to want to be off to the races and immediately start advertising, but all this will do is make you spend quite a bit without a proper understanding of what your loyal followers are actually looking for.

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Hospitality Industry statistics to have on your radar in 2022

EHL Insights

The hospitality industry is a vast sector with many different categories that include recreation, lodging, entertainment, food and beverage. As a result, it is essential to collect all the relevant hospitality industry statistics to fine-tune your digital and social strategies to match the rapid changes currently impacting the sector. This is especially important for hospitality because it was one of the hardest-hit industries by COVID-19, and its challenges are still ongoing.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.