PhocusWire
OCTOBER 17, 2023
The coalition, which also includes Amazon, Glassdoor and Trustpilot, seeks to work together on developing common standards and best practices to root out fake reviews and ensure consumers can make informed purchase decisions.
eHotelier
OCTOBER 25, 2023
Inventory management and sustainability: A win-win strategy for the hotel industry - Insights - Insights Here are ways hotels can minimize secondary inventory waste in their rooms in order to reduce costs, increase profits and promote sustainability.
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Lodging Magazine
OCTOBER 30, 2023
Commonly referred to by many as the ‘darling’ of the hotel industry in recent years, the extended-stay segment has risen to new heights on the strength of widespread growth and stellar performance outpacing all other chain scales. Demand continues to grow at unprecedented levels for the segment, which was established some 30 years ago and has upped the ante for both large brand companies and owner/operators looking for increased profitability.
Hospitality Magazine
OCTOBER 23, 2023
Cucina Regina will open next year alongside an expected 50 new venues on The Star Brisbane’s riverfront terrace at Queen’s Wharf. It’s the third venue from The Star’s Cucina restaurant group which also hosts Sydney’s Cucina Porto and the Gold Coast’s Cucina Vivo. Cucina Regina will serve an authentic Italian offering with antipasto, wood-fire pizzas, and house-made pasta.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
InnQuest
OCTOBER 17, 2023
Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. This is why our guide discusses how to avoid overbooking in hotels. As is known, overbooking can be a delicate issue for hotels, as it causes disgruntled guests who are unable to check into their rooms.
Modern Restaurant Management
OCTOBER 16, 2023
The last few years have not been easy for several key industries in the U.S., including restaurants. According to CNN, there are fewer U.S. restaurants today than in 2019 and it is not clear when —if ever — they’re coming back. In 2022, there were about 631,000 restaurants in the United States. That’s roughly 72,000 fewer than in 2019.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
OCTOBER 18, 2023
The psychology of colour significantly impacts how guests perceive the world of hotel design. Each colour, when skillfully blended, can evoke strong feelings, create moods, and leave an enduring impression.
EATER
OCTOBER 2, 2023
That Pumpkin Spice Latte from Starbucks is going to cost you more than it used to, thanks to inflation and higher wages for workers, among other factors.
Hospitality Magazine
OCTOBER 25, 2023
Kyiv Social is the fourth venue from the Plate it Forward Hospitality Group led by Shaun Christie-David. Located in an ex-English Scottish Bank in Sydney’s Broadway, Kyiv Social carries the group’s ethos of equal opportunity across the table. Kyiv Social’s Ukrainian menu is a collaborative effort between Julian V Cincotta, Travis Harvey (ex-Ozharvest executive chef), Vincent Dyevoich (Dovetail and Colicchio & Sons), Ukrainian cultural consultant Nadiia Mohylna, and Ukrainia
InnQuest
OCTOBER 3, 2023
The hospitality industry is a highly dynamic field, and hotels are constantly looking for ways to improve the client experience and streamline their processes. One area that often proves to be a challenge is the payment process. This blog explores how integrated solutions play a pivotal role in simplifying hotel payment processes and why they are crucial in today’s competitive landscape.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Modern Restaurant Management
OCTOBER 23, 2023
Launching a fine dining restaurant is an undoubtedly exciting venture, but it's not without its challenges. With the fierce competition in the food industry, a well-thought-out pre-launch marketing strategy is crucial to ensure your restaurant gets the attention it deserves. With 60 percent of new high-end restaurants failing within the first year, it’s clear that far too many budding restauranteurs are not pursuing the optimum marketing strategies.
Are Morch
OCTOBER 26, 2023
Booking.com 2024 travel predictions highlight that travel isn’t just an escape, but a catalyst for experiencing our best lives. With data from a global study involving 27,000 travelers across 33 countries, explore our top seven 2024 travel predictions, including local market insights from the UK, Italy, Germany, Spain, the US, and Latin America. We’ll (re)invent […] The post Travel Predictions 2024 appeared first on Are Morch, Digital Transformation Coach.
eHotelier
OCTOBER 17, 2023
By understanding the motivations behind reviews and actively seeking guest feedback, you can motivate your guests to share their positive experiences online, ultimately boosting your bookings.
EATER
OCTOBER 19, 2023
With gender-affirming ID checks and de-escalation tactics that avoid police intervention, these individuals are reshaping nightlife security to better serve the LGBTQ+ community.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Hospitality Magazine
OCTOBER 23, 2023
The chef who spearheaded Sunda and Aru in Melbourne will officially move to Sydney to front The Bentley Group’s latest restaurant. Khanh Nguyen announced he had exited The Windsor Group back in July, and said he was “eager to script the unwritten pages that lie ahead” Now, his next move has been confirmed, with the culinary talent appointed executive chef of King Clarence, which is slated to open its doors in the CBD on 1 December.
InnQuest
OCTOBER 11, 2023
When it comes to planning a trip, choosing the right online travel agency (OTA) can make all the difference. In 2023, the US market is bustling with various online travel agencies, each offering unique features and services for travelers. In this blog, we’ll explore the top US-based OTAs of the year, helping you make an informed choice for your next adventure.
Modern Restaurant Management
OCTOBER 11, 2023
When you ask your diners how they would like to pay, when was the last time they handed over physical cash? Perhaps you don’t even accept cash anymore? You wouldn’t be alone; well-known brands including Prezzo, Itsu and Côte Brasserie have all made the decision to go card-only for good as a means to reduce costs and speed up customer service.
Lodging Magazine
OCTOBER 19, 2023
While today’s hotel guests largely use electronic access cards to enter assigned guestrooms, hundreds to thousands of mechanical keys are essentially used daily on hotel properties. Housekeeping staff use keys for access to guestrooms to perform job duties. Hotel security, maintenance staff, and hired contractors also use keys for access to equipment, maintenance, supply rooms, fleet vehicles, and guestroom emergencies.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
eHotelier
OCTOBER 9, 2023
Renovation trends: stylish, custom and connected - Insights - Insights Keeping 2023 property improvement projects on target requires creative procurement, realistic scheduling, and wherever possible, going local.
EATER
OCTOBER 11, 2023
Lille Allen/Eater A former fine dining server dishes on how the flambé, a dying convention of French haute cuisine, became the ultimate tableside flex I can feel sweat soaking through the armpits of my $5,000 Tom Ford suit and a nagging itch along the starched collar of my custom-fitted tuxedo shirt. Even though I’m working at one of the most popular restaurants in New York City, I’m dressed better than most of the men in the dining room.
Hospitality Magazine
OCTOBER 4, 2023
Most Sydneysiders have experienced Jacksons on George at some stage of their life, whether it was part of a late-night crawl on a Friday or a post-work beer – it’s a name and a venue that’s synonymous with the city. But what we once knew as Jacksons has been rewritten by Creative Director Maurice Terzini and DTL Entertainment Group, who have been redeveloping the site since it was demolished more than a year ago.
MEWS
OCTOBER 31, 2023
Are you wondering what a hotel chatbot is and whether it’s suitable for your property? From answering questions to providing relevant information, this emerging technology is changing how hotels interact with guests. And they can do it 24/7.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
Modern Restaurant Management
OCTOBER 6, 2023
IoT has become an indispensable tech solution for the restaurant industry. Integrating IoT devices and connectivity drives efficiency, enhances food safety, mitigates risks, increases transparency, reduces waste, and provides many other benefits for restaurants. In fact, leveraging IoT is revolutionizing the sector by optimizing supply chain management, enhancing the customer experience, and facilitating data-driven decision-making.
InnQuest
OCTOBER 25, 2023
The hotel industry is evolving, and chatbots are at the forefront of this transformation. Chatbots have become an integral part of the hotel industry, reshaping the way hotels engage with their guests. They not only enhance guest experiences and drive bookings but also streamline processes, offering a valuable solution to the perpetual staffing challenges in the hospitality industry.
eHotelier
OCTOBER 3, 2023
How to stay on top of your guest feedback - Insights - Insights Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction.
EATER
OCTOBER 23, 2023
Scott Eisen/Getty Images He’s in his “virtual events” era, apparently After a nearly six-year social media hiatus, disgraced chef Mario Batali is officially back on Instagram. The chef made his comeback to the platform on October 21, complete with a slightly blurry photo of red-sauced pasta and a cryptic announcement: “Mario Batali virtual events coming soon.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
Hospitality Magazine
OCTOBER 2, 2023
The team behind iconic Sydney fine diner Bathers’ Pavilion have expanded their footprint in Balmoral with a new casual eatery chanelling all things Italian. Eddy’s is located on the corner of Awaba Street and The Esplanade and will run as a pop-up until the end of summer, serving breakfast, lunch, and dinner as well as takeaway. “We wanted to create a fun, new local go-to for the whole family to enjoy over the warmer months,” says Co-Owner and Managing Director of Bathers’
MEWS
OCTOBER 26, 2023
When discussing hostel benefits, we need to recognize that hostels cater to an audience that is more cost sensitive. Another key motivating factor behind staying at a hostel is the idea of community. Shared facilities that are at the heart of the hostel experience promote interactions with like-minded guests.
Modern Restaurant Management
OCTOBER 30, 2023
It’s a trend well-known to restaurant operators, and yet each year brings the same scramble: young people who provided a ready supply of flexible labor over the summer simultaneously change their patterns – resigning to focus on school, moving back to college, or limiting their availability to accommodate other activities. In 2021, for example , 36.6 percent of teens 16-19 had jobs during the summer, dropping to 30.5 percent during the school year.
InnQuest
OCTOBER 24, 2023
In today’s fast-paced hospitality industry, selecting the right reservation system is crucial for the success of your hotel. Hoteliers often face the decision of whether to focus on direct bookings through their website or rely on Online Travel Agencies (OTAs) to fill rooms. Understanding the impact of your hotel reservation system on your business is key.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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