July, 2024

article thumbnail

What is sustainable travel: 10 best practices

eHotelier

As academics specializing in the travel, tourism and hospitality (TTH) industry, we have trained and advised dozens of companies in their journey towards sustainable businesses. There is so much more to sustainable travel & tourism than the generic statements you see on brand websites – which are invarably an attempt to greenwash. TTH firms are accountable and.

article thumbnail

Mark Best charts his experience on Netflix’s The Final Table

Hospitality Magazine

Mark Best talks international fandom, being part of a new school of competitive culinary programming and why The Final Table was one of the greatest experiences of his career so far. When Netflix announced The Final Table in August 2018, the streaming platform described it as “a global culinary competition show featuring the world’s most renowned chefs”.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Senior Living Communities are Improving Resident Engagement and Mental Health

Horizon Hospitality

As the population ages, the focus on improving the quality of life and mental health of seniors becomes paramount. Senior living communities have the unique opportunity to create environments that foster both physical and mental well-being. One of the most effective ways to achieve this is by increasing resident engagement. By providing opportunities for social interaction, mental stimulation, and physical activity, these communities can significantly enhance the lives of their residents.

Workshop 246
article thumbnail

How AI Is Enabling Restaurant Labor Compliance

Modern Restaurant Management

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike.

article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

How to Feed the Olympics

EATER

Photo illustration by Lille Allen; see below for full credits Step one: Get 3 million bananas The Olympics are all about numbers: 500, the number of meters in a freestyle swim; 20, the maximum-possible points in rhythmic gymnastics; 3 million, the number of bananas the culinary team at Olympic Village think they’ll need over the course of the Olympic and Paralympic Games, which take place over two weeks this summer.

More Trending

article thumbnail

Six potential guest expectations with direct bookings

eHotelier

State-of-the-art booking engines for hotels can equip your arsenal with the insights and foresight you need to ensure that your offerings are in line with the expectations of the potential guests.

Book 306
article thumbnail

Data Driven Purchasing

Lodging Magazine

LODGING Editor-in-Chief Dennis Nessler and a trio of hotel executives discuss the increasing role of data in the procurement process and its overall impact. The group also addressed ongoing trends and current conditions within the lodging industry procurement landscape, and offered their projections for the future. The post Data Driven Purchasing appeared first on LODGING Magazine.

article thumbnail

5 Ways Technology Can Enhance the Guest Experience at Your Hotel

Revfine

With 40% of Americans traveling more in 2024 (1), the hospitality industry has seen a significant surge in demand. This uptick in travel presents a golden opportunity for hotels to increase revenue — but to capitalize, they must differentiate themselves in a crowded market. In this article, you’ll learn how hotels can use technology to offer The post 5 Ways Technology Can Enhance the Guest Experience at Your Hotel appeared first on Revfine.com.

article thumbnail

Florida High Court Gave Bars a Big Win, But There Are Additional Ways to Reduce Liability Risk  

Modern Restaurant Management

Owners of bars, taverns, restaurants and other establishments serving alcohol kept a close eye on a case before the Supreme Court of Florida this year. At issue was a $28.6 million jury verdict against a bar awarded to a young woman catastrophically injured when she was hit by a pickup truck driven by an underage 20-year-old who had been drinking at the bar.

article thumbnail

Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

article thumbnail

The Michelin Guide Is Coming to Texas for the First Time

EATER

The Michelin Guide to Texas, from the international restaurant, the international restaurant review system that awards restaurants with stars, is coming to Texas for the first time ever in 2024, with star ratings for restaurants in Austin, San Antonio, Houston, Dallas, and Fort Worth.

137
137
article thumbnail

Why it’s time to add Reddit marketing to your mix

Smart Brief Hospitality

Many marketers still consider Reddit an enigma. Founded in 2005, it’s one of the few elder social media platforms that’s survived to today. Since the company’s IPO in March, its stock price has gone in the opposite direction everyone anticipated — up, up, up. It boasts a highly engaged 850 million monthly active users , an audience that isn’t afraid to share their opinions, viewpoints and feedback.

Marketing 117
article thumbnail

Revenue growth management in food service: What you should think about

eHotelier

By combining modern technology with an analytical mindset, you can refine your operations, target high-performing markets, and realign your offering with consumer demands to achieve sustained revenue growth.

Marketing 278
article thumbnail

The one constant in our AI future? Data

SAS

With all the technology changes coming in the next five years, what should organizations invest in first? The innovations keep coming and so do the 3 a.m. night sweats for decision makers. “How will we catch up when technology seems to change overnight, nearly every night?” It’s a surprisingly common [.] The post The one constant in our AI future? Data appeared first on SAS Blogs.

Blog 117
article thumbnail

Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

article thumbnail

Interview with Founder Franco Grasso of Revenue Team by Franco Grasso

Revfine

In this interview, we're speaking to Revenue Team by Franco Grasso's founder and CEO, Franco Grasso. Under Grasso's guidance, the company has grown into Europe's largest hotel revenue management consulting and outsourcing entity. His company assists hoteliers in maximizing revenue through optimized sales of hotel rooms while promoting efficiency and quality.

119
119
article thumbnail

How Text Analysis Helps Restaurants Identify Customer Issues

Modern Restaurant Management

Restaurants receive huge amounts of feedback from customers — in survey responses, via social media, on review sites, and more. This unstructured feedback — text responses about your restaurant — holds valuable insights into what’s going right or wrong at your locations, all of which drives repeat visitors, retention, and loyalty.

article thumbnail

The Foods Olympic Athletes Are Importing to Paris

EATER

Going back for more bananas, probably. | Zhao Wenyu/China News Service/VCG via Getty Images America is shipping peanut butter, Australia has a barista, and Japan has requested miso As Estelle Lamotte, Sodexo’s director of Olympic Village, told Eater earlier this summer, Olympic athletes are going to eat about 3 million bananas during the games. But athletes cannot survive on bananas alone.

135
135
article thumbnail

J.D. Power: 2024 NAGSI Study Shows Travelers Are Paying More for Hotel Rooms

Lodging Magazine

TROY, Michigan—With an average daily rate (ADR) for a U.S. hotel room of $158.45 in May 2024—the second-highest month ever behind $159.01 in October 2023 —virtually every traveler in every hotel price bracket is paying more for a hotel room. According to the J.D. Power 2024 North America Hotel Guest Satisfaction Index (NAGSI) Study, travelers’ perceived value for those higher prices greatly depends on how well the hotel delivers on their expectations.

article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

article thumbnail

Profitable approaches to early check-ins and late check outs

eHotelier

Training your hotel reception on the best practices for early check-ins and late checkouts can help them recognize the hotel’s business goals and encourage guests to leave positive reviews.

Training 278
article thumbnail

Booking’s Countermove to Price Disparities of Hotel Websites

Hospitality Net

Booking.com recently dropped the price parity clause in the European Union. This move has caused a wave of questions and uncertainty in the hotel industry. How will the platform respond to hotels that decide to offer lower rates on their own websites to promote direct sales? The answer could redefine the relationship between OTAs and hotels, creating a scenario full of opportunities and challenges.

Pricing 114
article thumbnail

5 Revenue Management Tips for Beach, City, Mountain, or Countryside Hotels

Revfine

As a hotelier, you know your hotel faces unique revenue management challenges. Your location, primary types of travelers, and the season of the year all play into profitable pricing strategies. This article addresses specific ways to improve your revenue and profitability, regardless of location or seasonality. Revenue Management Tips for Beach, City, Mountain, or Countryside The post 5 Revenue Management Tips for Beach, City, Mountain, or Countryside Hotels appeared first on Revfine.com.

Article 119
article thumbnail

How to Take the Heat Off Restaurant Costs

Modern Restaurant Management

Imagine your wait staff getting your restaurant ready for the day when the heat index outside exceeds 100 degrees. The temperature is so oppressive that employees immediately crank up all the air conditioning units. An hour later, when sweltering guests crowd in, your team is too distracted to turn some units down. High electric bills and wasted energy are the last things on their minds.

Pricing 197
article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

article thumbnail

Banana Ketchup Should Be Everywhere

EATER

Lille Allen The sticky-sweet sauce popularized in the Philippines and Caribbean goes with everything My first taste was in 2017, in the balmy city of Castries, St. Lucia. Fresh off a lengthy booze cruise, I stumbled toward the resort buffet and noticed a small placard that read “banana ketchup.” The combination seemed contradictory, but curiosity called me closer.

135
135
article thumbnail

The New Face of Hospitality: Facial Recognition Set to Further Streamline the Guest Experience

Lodging Magazine

With the hospitality industry’s ongoing move to facilitate the guest journey through digitization and self-service, it’s natural that hoteliers should consider leveraging biometrics for check in/check out, including payment of the final bill. But the last few years have mainly seen elevated interest in this technology with relatively little adoption, according to Terry Schulenburg, VP, business development, CyberLink.

article thumbnail

Human-centric hospitality: the key to thriving in the industry

eHotelier

Let's explore the key challenges hospitality businesses face and the strategies they can implement to align corporate culture and human values and also highlight some of the benefits you can realize by successfully navigating the transformation to become a human-centric hospitality business.

279
279
article thumbnail

The Future of Resorts: Magic 8 Ball Predictions for the Next Decade

Hospitality Net

The hospitality industry, particularly the resort sector, is on the cusp of significant transformations. Over the next decade, technological advancements, changing consumer preferences, and a heightened focus on sustainability will redefine the landscape of resorts. This article delves into the key trends and predictions shaping the future of resorts, offering insights into what guests and industry stakeholders can expect in the coming years.

Article 111
article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.