PhocusWire
SEPTEMBER 25, 2023
Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%.
Modern Restaurant Management
SEPTEMBER 13, 2023
Scheduling employees is one of the most time-intensive tasks for restaurant managers. They often have to rely on historical data to forecast customer demand, and typically can’t take into account the impact of weather and other local events on demand. Additionally, they have to remember how this demand aligns with employee skills and availability, before they begin creating shift schedules – often using pen and paper or an Excel spreadsheet.
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Industry Insights Lodging Magazine
SEPTEMBER 7, 2023
McLEAN, Virginia—Through an expanded agreement with Tesla, Hilton announced that, beginning in early 2024, up to 20,000 Tesla Universal Wall Connectors are slated to be installed at 2,000 hotels in the United States, Canada, and Mexico, making Hilton’s planned EV charging network the largest of any hospitality company. With at least six chargers at each of the selected hotels, Hilton will increase the number of travelers visiting its properties who drive electric vehicles.
eHotelier
SEPTEMBER 26, 2023
Building relationships with your guests can generate more revenue and build a strong name in the industry. Here are some examples of how you can focus on relationship marketing.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Hospitality Magazine
SEPTEMBER 18, 2023
The Erko located in Sydney’s Erskineville has welcomed former Chiswick talent Ethan Robinson as head chef of the much-loved pub. Robinson will be launching a new menu on 12 October taking a focus on pub classics paired with seasonal flair. Across the menu, Robinson will be utilising local producers for proteins and produce from the nearby Erko Road Community Garden. “We have a little patch at the Erko Road Community Garden next door where we’ll grow our herbs, chillies, cherry tomato
MEWS
SEPTEMBER 6, 2023
The status quo must go. That's the verdict of industry experts who suggest that meeting the complex needs of modern guests will soon be impossible without a flexible tech stack.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Modern Restaurant Management
SEPTEMBER 11, 2023
In recent years, the restaurant industry has incurred staffing issues that have closed independent establishments and franchises nationwide. With two jobs open for every jobseeker , chances are slim that human workers will fill the demand. Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers.
7 Shifts
SEPTEMBER 21, 2023
In the restaurant business, the only constant is change. But what separates successful restaurants from the rest are the ones that can best adapt. 2020 marked the beginning of a new era for restaurant management. The pandemic, for all its devastation, granted many restaurants a silver lining: a chance to reset. And the restaurant business has gone through a decade's worth of change in a few short years, leading to new staffing challenges—and new shades of the old ones.
eHotelier
SEPTEMBER 19, 2023
Before diving into any collaborations, it is essential to ensure that your social media channels are in top shape to maximize the success of your influencer partnerships. Let's explore the key considerations and steps for working with influencers.
Hospitality Magazine
SEPTEMBER 18, 2023
The ever-expanding Public hospitality group has announced it will reopen The Empire pub in Annandale as The Federal with two established food concepts inside. Fabbrica and Maybe Frank will each have dedicated dining spaces at The Federal and will be separated by a sports bar. The Annandale location marks the third venue for Fabbrica (CBD, Balmain) and the second for Maybe Frank (Randwick), which will both be venturing into the area for the first time. “Both Fabbrica and Maybe Frank are est
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
EATER
SEPTEMBER 25, 2023
For when you want to read about food, not just eat it. | Lille Allen/Eater With these 11 works of food-focused fiction and nonfiction you won’t mind being cooped up inside as the temperatures drop As the blistering heat of summer subsides, giving way to cooler temperatures and changing leaves, there’s no better time than the present to cozy up with a good book.
InnQuest
SEPTEMBER 26, 2023
Effective time management is a cornerstone of successful hotel management. Juggling various responsibilities and tasks in the fast-paced world of hotel management can be challenging. This article aims to provide valuable management tips for hoteliers to help them make the most of their time and improve overall efficiency. Prioritize Tasks In the realm of hotel management, not all tasks are created equal.
Modern Restaurant Management
SEPTEMBER 18, 2023
The restaurant industry is undergoing a technology renaissance. Everywhere you care to look, AI and automation can be found taking on critical roles and supporting restaurants, bars, cafes, and coffee shops still battling against labor shortages and rising inflation. Robots are helping with food prep and even serving dine-in customers. Data-driven analytics tools are allowing restaurants to optimize pricing and personalize menu options.
7 Shifts
SEPTEMBER 19, 2023
The restaurant industry continues to display its resilience as it steadily adds more jobs month after month. Preliminary data from the Bureau of Labor Statistics (BLS) reveals that the Food Services and Drinking Places sector experienced a net gain of 14,900 jobs in August. This momentum is in sync with the industry's performance during the spring and summer months, consistently averaging an increase of 15,000 jobs per month.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
eHotelier
SEPTEMBER 7, 2023
Here's an in-depth look at how making your hotel's vision clear and relatable can inspire everyone, make work more meaningful, and create memorable experiences for your guests.
Hospitality Magazine
SEPTEMBER 14, 2023
The 22-year-old commercial cookery student at William Angliss Institute was revealed as the winner of the esteemed 2023 Nestlé Golden Chef’s Hat Award this week in Sydney. For the first time in the culinary program’s 58-year history, Han also took out the Best Savoury Dish and Best Dessert Dish awards. Han’s seasonal menu was also awarded triple gold medals across entrée, main, and dessert.
EATER
SEPTEMBER 15, 2023
An Rong Xu /Eater In her debut cookbook, ‘Made in Taiwan,’ the journalist uses recipes to tell the story of the island’s people, and take a stand on its sovereignty “I’m not a food influencer or a professional chef,” Clarissa Wei says. “A lot of people are really good at coming up with gorgeous new recipes that no one has ever seen before. That’s not my strong suit at all.
InnQuest
SEPTEMBER 5, 2023
At a glance: What is Hotel Inventory Management? Types of Inventory in the Hotel Industry The Impact of Inventory Management on Hotel Operational Costs Best Practices for Hotel Inventory Management 4 Key Benefits of Effective Hotel Inventory Management Conclusion About InnQuest In the ever-evolving hospitality industry, effective inventory management is a critical aspect of running a successful hotel.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Modern Restaurant Management
SEPTEMBER 15, 2023
Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. That system needs access to the internet in order to keep functioning. But what happens when your restaurant suffers an internet outage, taking your POS system with it? Not only can that become frustrating for your guests, but it can also make in-house operations much more difficult.
MEWS
SEPTEMBER 28, 2023
Nothing is worse for your brand's reputation than unhappy guests. If you're looking for the best ways to handle guest conflict resolution at your hotel, you're at the right place. Dissatisfied guests can even get others to talk negatively about your hotel, resulting in fewer returning customers.
eHotelier
SEPTEMBER 21, 2023
All-in-one PMS technology has evolved to encompass nearly every aspect of hotel operations, leveling the playing field for independents across the industry.
Hospitality Magazine
SEPTEMBER 13, 2023
The modern Australian eatery is the work of former Rare Hare, St Elmo Byron Bay, and Du Nord Chef Matt Fallon and is set to open next month in Victoria’s Mornington Peninsula. The 95-seat venue will showcase Fallon’s expertise and passion for championing local produce through a flavoursome yet approachable food offering. “The vision is simple, we want to give Mornington high-quality accessible dining, driven by love for local produce, foraging and growing our own food,” says Fa
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
EATER
SEPTEMBER 12, 2023
Andrea D’Aquino /Eater New books by Sohla El-Waylly, J.J. Johnson, Molly Baz, and more provide plenty of inspiration to return to the kitchen In France, this time of year is called “la rentrée,” a term that translates to both “the return” and “back to school.” I think of it in terms of returning to the kitchen; although many of us never left, the promise of cooler temperatures, however distant, makes the idea of spending real time in proximity to an oven not only palatable but desirable.
Horizon Hospitality
SEPTEMBER 25, 2023
It’s September, and chances are that your country club is buzzing with full tee times, busy racquet-sport teams, and packed outdoor dining outlets. But when the weather turns sour this winter, what will your club do to stay relevant for members? Will you jump into new programming, make changes to current operations, or step back and reassess future plans?
Modern Restaurant Management
SEPTEMBER 27, 2023
For restaurant owners, there are a number of issues in their workplace keeping them up at night and hindering them from successfully managing and operating their restaurant efficiently. As a firm that specializes in working with clients in the restaurant industry, we regularly assist restaurant owners with many of these issues, particularly in areas like tax compliance, payroll, bookkeeping, and providing sound financial advice to help manage cash flow and business growth strategies.
MEWS
SEPTEMBER 26, 2023
Hotel guest follow-up can seriously impact your hotel. Besides being a barometer of performance, it gives you a reason to stay in touch with guests after their stay and build loyalty. After all, returning guests cost less than new ones.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
eHotelier
SEPTEMBER 18, 2023
Embracing sustainability: green hotel renovation strategies - Insights A renovation might be a big undertaking, but making sustainable upgrades is well worth it in the long run.
Hospitality Magazine
SEPTEMBER 11, 2023
Chef Savannah Sexton has experienced many sides of the multi-faceted industry we call hospitality. From working in hatted fine-dining restaurants to production-oriented pastry kitchens, it’s safe to say Sexton has worn many hats. After spending most of their career in the Sunshine State, Sexton has put down roots in Adelaide and is working for The Big Easy Group.
EATER
SEPTEMBER 21, 2023
In her memoir “Fat Off, Fat On: A Big B h Manifesto,” the author navigates fatphobia, ableism, and the good intentions that can fuel social inequalities Listen to this article Very early in Fat Off, Fat On: A Big B h Manifesto , cultural critic Clarkisha Kent’s new memoir unpacking how fatphobia, disability, and other social issues intersect, Kent makes her most salient identities known: She is a dark-skinned, first-generation, Nigerian American, bisexual, disabled woman.
Horizon Hospitality
SEPTEMBER 18, 2023
Many conversations surrounding 2023 restaurant menu trends seem to focus on quirky and bizarre ingredient combinations or TikTok influencers. However, when it comes time to order food from a menu, what are diners excited to order? In a nutshell, diners want their food choices to feel good: physically, emotionally, and even ethically. Here are five restaurant menu trends that showcase how restaurants are creatively meeting the consumer demand for wellness and sustainability: Plant-based Options S
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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