July, 2020

article thumbnail

Put Cybersecurity at the Forefront of Your Reopening Plans

Modern Restaurant Management

As restaurants around the country start to re-open for on-premises dining in some capacity, there are a lot of lessons to be learned from the experience of the past few months. Whether they closed entirely or adapted their business model to some other form such as delivery or curbside pickup, restaurants have had to rely more heavily on wireless technologies.

article thumbnail

How Mattenga’s Pizzeria Simplifies Labor Management—and Gets Back to Family Life

7 Shifts

Mattenga’s Pizzeria is the real love child of husband and wife duo, Matthew and Hengam Stanfield. Entering the workforce shortly after completing their engineering degrees, the couple realized that a nine to five week that kept them apart was not for them. Feeling inspired (like many restaurateurs do) by their love of hosting dinner parties and making fresh pizza, they decided to go into the pizzeria business in their hometown of San Antonio, Texas.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Confirmed: Taco Bell’s Potato Menu Items Will Live No Más

EATER

Potato dishes among those on the chopping block as part of Taco Bell’s menu streamlining efforts. | Photos: Taco Bell. The fast-food chain is axing multiple fan favorites as part of a menu overhaul in August It’s official: Taco Bell is axing all its potato dishes, among other offerings, in a big menu revamp scheduled for August 13. This impending menu overhaul, which has been circulating in the form of panicked rumors over the past week, was confirmed in a new release on Taco Bell’s website toda

article thumbnail

Rebuilding the Restaurant Industry Starts With Destroying the Chains

The Restaurant Manifesto

It’s time to take a stand against the tyranny of corporations that don’t reinvest in our communities. The post Rebuilding the Restaurant Industry Starts With Destroying the Chains appeared first on THE RESTAURANT MANIFESTO.

144
144
article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

Improving Customer Experience For Your Restaurant Online

Restaurant Engine

The customer experience starts with your online presence before it gets to your dining room. You website is often the gateway to your brick and mortar restaurant. It’s often the “door” your customers first walk through. Because of this, you want to make sure your restaurant’s website is performing as well as it can be. You want to always be working on improving customer experience for your restaurant online.

More Trending

article thumbnail

Four Innovative Pandemic Restaurant Marketing Strategies That Need to Continue

Modern Restaurant Management

Due to the pandemic, restaurants everywhere were forced to examine their marketing strategies, to dig deep into their creative depths, and in many cases, move beyond their typical comfort zones. Restaurants that closed completely during emergency shut-downs were faced with the challenge of remaining top-of-mind when their patrons weren’t able to dine with them and ways in which to alert them to business changes, among other things.

Marketing 230
article thumbnail

7 Restaurant Management Book Recommendations

7 Shifts

As restaurants slowly ease back to dine-in service, the grand reopening doesn’t have the usual full house feeling. While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual.

Book 148
article thumbnail

James Beard Employees Demand More Diversity in Leadership, Salary Transparency in Internal Letter

EATER

James Beard Foundation. Among other demands, the letter calls to diversify the board of trustees, and make events more equitable On July 16, a large group of James Beard Foundation employees sent a letter to the foundation’s senior leadership team, outlining a list of demands for the future of the organization. The anonymous employees describe themselves in the letter, which was shared with Eater, as a group that has “dedicated years of their lives to the work of the James Beard Foundation despi

Events 145
article thumbnail

Coronavirus Canapés and the Moral Bankruptcy of Fine Dining

The Restaurant Manifesto

Returning to normal is a step back for an already backward industry. The post Coronavirus Canapés and the Moral Bankruptcy of Fine Dining appeared first on THE RESTAURANT MANIFESTO.

127
127
article thumbnail

Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

article thumbnail

Restaurant Owners Win Business Interruption Insurance Claims

Restaurant Engine

Most insurance companies have denied claims from restaurant owners resulting from the COVID-19 pandemic. Business owners counterclaim they are entitled to benefits in Business Interruption Insurance policies that protect against lost income after a covered peril affects a policyowner. Insurance companies typically cite the contract clause of force majeure as justification for denying claims.

Events 121
article thumbnail

10 tips to start and expand your outdoor dining experience

OpenTable

Dining rooms are opening and closing across the country, but sitting outside is among the safest ways to eat out during the pandemic, experts say. With long days and warm temperatures, the demand for outdoor dining is at a new high. . We asked restaurateurs from coast to coast how they have adapted their operations to the new al fresco normal – try these tips for success. . 1.

108
108
article thumbnail

How Restaurants Can Improve Indoor Air Quality in the Coronavirus Era

Modern Restaurant Management

Even as restrictions loosen and thousands of restaurants can legally open their dining rooms, many customers remain hesitant to dine in. Therefore, it’s critical for restaurants to do everything possible to put customers and employees at ease. That means restaurants must embrace extra safeguards, including those that improve indoor air quality.

article thumbnail

Managing Your Restaurant’s Maintenance & Sanitization During COVID-19

7 Shifts

The COVID-19 health crisis has created a new emphasis on sanitization, health, and social distancing in businesses of all types—and restaurants are no exception. Enhanced focus on sanitization and social distancing have become the minimum restaurant operating requirements during the pandemic. Many restaurants have reset their health and wellness policies to include a wide range of COVID-19 preventative measures to ensure new operating protocols are being implemented effectively including staff r

article thumbnail

Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

article thumbnail

‘It Was a Losing Fight to Write Anything That Wasn’t “Ethnic”’

EATER

White food writers are often allowed to be generalists, while BIPOC creators are limited to their personal histories, their cultures, and the foods their grandmothers made In this age of the cook-turned-influencer, Bon Appétit ’s video content found astonishing success by capitalizing on the colorful world of the quirky characters featured in its test kitchen.

Magazine 142
article thumbnail

Open for Business: Expert Recommendations For Restaurant Safety In The COVID-19 Era.

The Restaurant Times

As restrictions begin to ease for the restaurant industry, social distancing and hygiene standards will define the new normal. Restaurants will have to undergo significant and permanent changes in the way they operate. Along with offering quality in food and service, safety and hygiene will be of paramount importance. Even though takeaway and delivery orders will be most preferred by the customers, dining out facilities will be able to bounce back only when they are able to instill confidence an

article thumbnail

New Norms for Restaurants Will Become Permanent

Restaurant Engine

Restaurant owners now understand that the dining changes caused by COVID-19 will persist through 2021. Dining will not return to normal; dining will develop a new normal. COVID-19 has disrupted the restaurant industry more than any other, with seated diners fully 99% fewer than 2019, according to OpenTable data, during the entire month of April. Even yesterday, seated diners remain 57% fewer than one year ago.

article thumbnail

Tipping Won’t Change Until America Does

The Restaurant Manifesto

It’s a system rooted in racism and promulgated by the bulrush of unimpeded capitalism. The post Tipping Won’t Change Until America Does appeared first on THE RESTAURANT MANIFESTO.

86
article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

article thumbnail

Achieving Your Best Digital Customer Experience During COVID-19

Modern Restaurant Management

As the COVID-19 pandemic continues to affect the ways we live, work and dine, the restaurant industry has been experimenting with different ways to adapt and continue serving customers who cherish dining experiences. The transition to digital experiences is an issue every industry is having to address, but is uniquely challenging in an industry where personal interactions are the norm and a critical part of the customer experience.

Server 221
article thumbnail

How to Plan Your Restaurant's Grand Re-Opening Event

7 Shifts

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. If your restaurant was forced to shut down during the worst of the pandemic, then you’re not alone. And now, many states and provinces have already begun rolling out their plans to reopen the economy, and many restaurateurs are now planning out their grand re-opening.

Events 140
article thumbnail

A Fool’s Choice

EATER

Lisa Donovan | Photo courtesy of Lisa Donovan. In an excerpt from her memoir “Our Lady of Perpetual Hunger,” pastry chef Lisa Dononvan attempts to find some work-life balance at her first intense restaurant job feIn 2018 Nashville pastry chef Lisa Donovan won the James Beard Award in the personal essay category for her Food & Wine essay titled “ Dear Women: Own Your Stories.

Server 141
article thumbnail

Keep Safe Distance: Reopening Restaurant Operations In The Post-Covid World

The Restaurant Times

There is a lot of uncertainty about the ongoing Covid-19 crisis and the future of the restaurant industry. After the lockdown is over, certain restrictions would still exist, and the world will have to adapt. Accepting this as a new reality, restaurant operators are planning how to navigate post-lockdown operations while complying with safety regulations and reopening their restaurant.

article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

article thumbnail

More Pizza Hut Closures Ahead of July 30 Earnings Announcement

Restaurant Engine

In a banner year for the pizza delivery industry, Pizza Hut has struggled. Its competitors are at all-time highs. Just this year, Papa John’s (NASDAQ:PZZA) has rallied 44% to date. Domino’s (NYSE:DPZ) has rallied 31% this year. In contrast, The Guardian reports today that Pizza Hut’s U.K. operations are on the verge of insolvency, affecting the country’s 244 locations and 5,700 employees.

article thumbnail

This week in restaurant news: PPE costs, cake-cutting memes, working during the pandemic

OpenTable

Every week we’re rounding up some of our favorite articles with trends and tidbits from the world of restaurants. Tell us: what made your reading list this week? Is Safety Affordable? How Restaurant Operators Are Factoring PPE into Their Budgets – Restaurant Hospitality. As masks, gloves, face shields, and thermometers become expected protocol in restaurants, costs of protective equipment are piling up.

article thumbnail

How to Market Your Restaurant During and After COVID-19

Modern Restaurant Management

With dining rooms having been shut down for the majority of 2020, the only option for people to visit their favorite restaurants has been through takeout or delivery. COVID-19 has transformed the restaurant and hospitality industry, which means that restaurants need a new approach to promoting and marketing their business to health and safety-conscious diners.

Marketing 215
article thumbnail

Surviving COVID-19: 7 Financing Options for Restaurants

7 Shifts

Every industry is feeling the impact of COVID-19, but restaurants face some of the most difficult challenges. Shelter-in-place orders, social distancing, and business closures make it next to impossible to generate pre-coronavirus revenue numbers. And no money means mo' problems. It takes money to make money, and restaurants desperately need to make money to survive COVID-19 in the short and long term.

Download 120
article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.