eHotelier

AUGUST 26, 2024

As we look to the future, the key for hotel marketing leaders and their teams lies in agility and the ability to anticipate and meet travelers' changing desires.

Marketing 317

Marketing 317

Hospitality Magazine

AUGUST 19, 2024

The North Shore has had a serious boost to its food and beverage offering thanks to the opening of the Victoria Cross Metro station in North Sydney. The first retailers have now opened their doors above the station, with more venues to launch in the coming months as construction nears completion. Locals can now enjoy the food offerings of Marrickville Pork Roll, Mary’s, Dopa, Torotoro Ramen Bar, Two Good Co, and North Sandwiches, which have all made their way across the bridge for the firs

Magazine 263

Magazine 263

MEWS

AUGUST 13, 2024

What is ADR (Average Daily Rate)? ADR , or average daily rate, is a key metric used to calculate a hotel’s profitability. It demonstrates the average rate hoteliers can charge for a room during a certain period on any given day. ADR is an important metric because it can help you evaluate how well your pricing strategies are performing, helps you better practice revenue management and maximize the revenue on each room sold, and serves as a point of performance comparison between your hotel and th

Pricing 230

Pricing 230

Modern Restaurant Management

AUGUST 6, 2024

Sixty-nine percent of consumers would dine out more often if it were more enjoyable, and that number goes up to 78 percent for adults under the age of 35, according to a report from ChangeUp. The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast

Pricing 197

Pricing Accounting Presentation Budgeting 197

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

7 Shifts

AUGUST 2, 2024

Restaurant accounting isn’t easy. It involves tracking massive amounts of real data and industry benchmarks. It even has its own language, KPIs, EBITDAs, and CoGs. Sounds complicated? That’s probably because you’re hearing most of these words for the first time. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry.

Accounting 158

Accounting Bookkeeping Pricing Budgeting 158

eHotelier

AUGUST 8, 2024

By focusing on driving direct bookings, you can boost your revenue, strengthen your relationship with guests, and maintain full control over their experience.

Book 317

Book 317

Hospitality Magazine

AUGUST 12, 2024

Melbourne Airport welcomes the newest addition to its dining offering, Boccata Restaurant & Bar. Boccata, meaning “a mouthful of food”, is a nod to Melbourne’s rich history of championing Italian food and culture. The restaurant offers classic Italian fare crafted with a contemporary touch and local ingredients. Chef Rosy Scatigna, Executive Chef Christian Corpuz, and Food and Beverage Director Dylan Wisnesky are the noteworthy trio behind the menu and wine list.

Magazine 263

Magazine 263

EATER

AUGUST 16, 2024

Peanut Punch, a blended Caribbean drink, is a staple throughout the region and is often spiked with Guinness, rum or both.

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Modern Restaurant Management

AUGUST 5, 2024

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. Panera contacted affected employees and is providing a one-year membership in a program that provides credit monitoring, identity detection and resolution of identity theft.

POS Systems 197

POS Systems Information Magazine 197

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

7 Shifts

AUGUST 22, 2024

What Is a Virtual Restaurant? A Ghost Restaurant take orders through online apps (like Uber Eats, Grubhub, and Skip the Dishes) and prepare food exclusively for pick-up, take-out and delivery customers. Virtual restaurant concepts only exist in apps, and use ‘ ghost kitchens ’ (aka ‘virtual kitchens’ or ‘dark kitchens’) to serve a virtual menu to virtual customers.

Scheduling 148

Scheduling Marketing Customer Service Magazine 148

MEWS

AUGUST 30, 2024

What is the retail value chain? The retail value chain is a series of activities or processes that a company performs to deliver a product or a service to a consumer. This includes every stop from the initial concept of whatever the product might be, all the way through to post-purchase support.

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130

eHotelier

AUGUST 25, 2024

Search engine optimization is the process of increasing your brand awareness and strength with visibility. People can not invest or purchase what they can not see.

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306

Hospitality Magazine

AUGUST 28, 2024

Four Pillars’ Head Distiller Cameron Mackenzie has made the decision to step away from the business he co-founded alongside Stuart Gregor and Matt Jones in 2013. The award-winning distiller confirmed his exit to staff on Wednesday via email, writing: “It’s time to step away.” “As you would have noticed over the last 12 months, I have made myself beautifully obsolete!

Magazine 246

Magazine 246

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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EATER

AUGUST 6, 2024

Photo illustration by Lille Allen Eater staffers show their devotion to these regional American dishes — from lobster rolls to disco fries to green chile cheeseburgers Everyone has a certain devotion to regional dishes, especially those from where we grew up, or from the cities we eventually make our home. They can remind us of our childhood or be linked to a particular sense of place, and often remain intertwined with our own sense of self.

Accounting 140

Accounting Book 140

Modern Restaurant Management

AUGUST 21, 2024

Tupelo Honey Southern Kitchen & Bar released a micro documentary “A Journey Through Appalachia,” which celebrates the unique ingredients, techniques and culinary traditions of southern Appalachia. The video follows Tupelo Honey’s four-time James Beard Award semifinalist Executive Chef Eric Gabrynowicz on a week-long exploration of this rich food culture, “Appalachian culture has shaped our food in so many ways, and this is our way to pay homage to our roots,” sa

Book 189

Book 189

7 Shifts

AUGUST 21, 2024

Communication is key in virtually every workplace, but this rings especially true in the restaurant industry. With the industry facing a 73% annual turnover rate and poor communication being the number one reason staff quit , there is a lot that effective team communication could do to improve the hospitality industry. Watch the video version of these 5 restaurant communication tips In order to build an effective work culture and a productive team, restaurant leaders need to communicate successf

Communication 148

Communication Scheduling Front of House Back of House 148

MEWS

AUGUST 28, 2024

September 1 st is National Hotel Employee Day, a day where we take the time to honor and celebrate the hardworking individuals at the beating heart of the hospitality industry.

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130

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

eHotelier

AUGUST 20, 2024

Welcome to a collection of insights and learnings based on the lived experiences of some of the many hospitality managers encountered at EHL. Based on practicing a set of key principles and behaviors, becoming an effective change leader is a skill that develops over time. The need for constant change It has become almost commonplace.

Hospitality Management 306

Hospitality Management 306

Hospitality Magazine

AUGUST 21, 2024

Sydney’s Dear Sainte Eloise has welcomed a new chef to lead the kitchen of the Potts Point wine bar. Samuel Rozsnyoi joins the Love Tilly Group-run restaurant after time as sous chef at Cafe Paci as well as stints at Saint Peter, Fred’s, and the now-shuttered ACME. The chef has also worked in kitchens abroad, spending time at two Michelin-starred restaurants Kong Hans Kaelder and Kadeau in Copenhagen and Mrs.

Magazine 246

Magazine 246

EATER

AUGUST 29, 2024

Amy Besa surveils the Purple Yam dining room on the Wednesday evening of its final week of service. Amy Besa and Romy Dorotan are closing their beloved Filipino restaurant Purple Yam, which helped shape the modern Filipino food scene On August 30, Amy Besa and Romy Dorotan will — for the last time — serve food at Purple Yam , the Filipino restaurant in Brooklyn that they opened in 2009.

Book 134

Book Document Presentation Pricing 134

Modern Restaurant Management

AUGUST 21, 2024

Artificial Intelligence is not normally associated with emotion, but PMG recently partnered with Wurl to use their AI-powered emotion targeting to align their clients' QSR ads with content that conveyed emotions related to hunger and cravings. The result: PMG found was a 40 percent increase in incremental store visits and 48 percent lift in incremental sales.

Business Development 189

Business Development Accounting Pricing Magazine 189

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

7 Shifts

AUGUST 18, 2024

Opening a restaurant is a big challenge that requires a huge investment of time and money. But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Indeed, controlling restaurant costs is one of your biggest challenges. Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases.

POS Systems 148

POS Systems Scheduling Budgeting Pricing 148

Hotelogix

AUGUST 27, 2024

Online travel distribution is growing fast—faster than the overall travel market. Why? Today’s digital travelers have many booking options. While this offers new opportunities for your hotel, it also challenges you to cut distribution costs while expanding your brand in a highly competitive market. That's why finding the right balance between direct and indirect channels is key to staying competitive and increasing profits.

Book 130

Book Pricing Maintenance Marketing 130

eHotelier

AUGUST 18, 2024

New research sheds light on how such service robots influence customers’ brand experience – a critical determinant of hotels’ growth and profitability in today’s highly competitive market.

Marketing 305

Marketing 305

Hospitality Magazine

AUGUST 21, 2024

Shane Ettridge and Mitchell Fitzpatrick have opened the doors on their new Adelaide Hills venue, Hills Collide. The duo founded their wine label of the same name in 2016, and it has grown steadily since. After hosting several popular events at other venues, Ettridge and Fitzpatrick say finding their own brick-and-mortar space was the natural next step in sharing winemaking and hospitality directly with their community.

Special Events 245

Special Events Events Presentation Pricing 245

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning