Going beyond the room to meet new hotel guest expectations
eHotelier
AUGUST 26, 2024
As we look to the future, the key for hotel marketing leaders and their teams lies in agility and the ability to anticipate and meet travelers' changing desires.
eHotelier
AUGUST 26, 2024
As we look to the future, the key for hotel marketing leaders and their teams lies in agility and the ability to anticipate and meet travelers' changing desires.
Hospitality Magazine
AUGUST 19, 2024
The North Shore has had a serious boost to its food and beverage offering thanks to the opening of the Victoria Cross Metro station in North Sydney. The first retailers have now opened their doors above the station, with more venues to launch in the coming months as construction nears completion. Locals can now enjoy the food offerings of Marrickville Pork Roll, Mary’s, Dopa, Torotoro Ramen Bar, Two Good Co, and North Sandwiches, which have all made their way across the bridge for the firs
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Modern Restaurant Management
AUGUST 27, 2024
Operating a restaurant is not easy. By the time you manage inventory, staffing, customer demand and narrow profit margins, the last thing you want to think about is the IRS. Recordkeeping and tax deadlines may seem like a low priority item that can be pushed off to another day. However, neglecting these obligations can not only put your restaurant in jeopardy, but expose you to personal liability for certain unpaid taxes.
7 Shifts
AUGUST 2, 2024
Restaurant accounting isn’t easy. It involves tracking massive amounts of real data and industry benchmarks. It even has its own language, KPIs, EBITDAs, and CoGs. Sounds complicated? That’s probably because you’re hearing most of these words for the first time. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry.
Speaker: Joe Sharpe and James Carlson
In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.
EATER
AUGUST 29, 2024
Amy Besa surveils the Purple Yam dining room on the Wednesday evening of its final week of service. Amy Besa and Romy Dorotan are closing their beloved Filipino restaurant Purple Yam, which helped shape the modern Filipino food scene On August 30, Amy Besa and Romy Dorotan will — for the last time — serve food at Purple Yam , the Filipino restaurant in Brooklyn that they opened in 2009.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
AUGUST 20, 2024
Welcome to a collection of insights and learnings based on the lived experiences of some of the many hospitality managers encountered at EHL. Based on practicing a set of key principles and behaviors, becoming an effective change leader is a skill that develops over time. The need for constant change It has become almost commonplace.
Hospitality Magazine
AUGUST 12, 2024
Melbourne Airport welcomes the newest addition to its dining offering, Boccata Restaurant & Bar. Boccata, meaning “a mouthful of food”, is a nod to Melbourne’s rich history of championing Italian food and culture. The restaurant offers classic Italian fare crafted with a contemporary touch and local ingredients. Chef Rosy Scatigna, Executive Chef Christian Corpuz, and Food and Beverage Director Dylan Wisnesky are the noteworthy trio behind the menu and wine list.
Modern Restaurant Management
AUGUST 6, 2024
Sixty-nine percent of consumers would dine out more often if it were more enjoyable, and that number goes up to 78 percent for adults under the age of 35, according to a report from ChangeUp. The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast
Fast Casual
AUGUST 12, 2024
Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld Media Group from September 9-11.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
EATER
AUGUST 6, 2024
Photo illustration by Lille Allen Eater staffers show their devotion to these regional American dishes — from lobster rolls to disco fries to green chile cheeseburgers Everyone has a certain devotion to regional dishes, especially those from where we grew up, or from the cities we eventually make our home. They can remind us of our childhood or be linked to a particular sense of place, and often remain intertwined with our own sense of self.
Lodging Magazine
AUGUST 6, 2024
Strive to offer guests the same entertainment experience they enjoy at home. Fill out the form below to see how. By clicking “Submit,” I acknowledge and agree to the use of my contact information to receive messages about offerings from LODGING Media, its brands, affiliates and/or third-party partners, consistent with LODGING Media’s Privacy Policy.
eHotelier
AUGUST 18, 2024
New research sheds light on how such service robots influence customers’ brand experience – a critical determinant of hotels’ growth and profitability in today’s highly competitive market.
Hospitality Magazine
AUGUST 28, 2024
Four Pillars’ Head Distiller Cameron Mackenzie has made the decision to step away from the business he co-founded alongside Stuart Gregor and Matt Jones in 2013. The award-winning distiller confirmed his exit to staff on Wednesday via email, writing: “It’s time to step away.” “As you would have noticed over the last 12 months, I have made myself beautifully obsolete!
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
Modern Restaurant Management
AUGUST 21, 2024
Tupelo Honey Southern Kitchen & Bar released a micro documentary “A Journey Through Appalachia,” which celebrates the unique ingredients, techniques and culinary traditions of southern Appalachia. The video follows Tupelo Honey’s four-time James Beard Award semifinalist Executive Chef Eric Gabrynowicz on a week-long exploration of this rich food culture, “Appalachian culture has shaped our food in so many ways, and this is our way to pay homage to our roots,” sa
Fast Casual
AUGUST 15, 2024
E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North Carolina next month.
Hospitality Net
AUGUST 26, 2024
The new publication demonstrates positive gains across almost all its indicators and core objectives against the Association’s first sustainability report, published in 2022. The report also announces the formation of a Sustainability Commission, with members hand-picked by President Laurent Gardinier, to advance and accelerate the Association’s sustainability action plan.
SAS
AUGUST 26, 2024
Since its inception in 2023, the SAS HBCU Program has been dedicated to supporting faculty at historically Black colleges and universities (HBCUs) and predominantly Black institutions (PBIs). This initiative was created for educators who are passionate about learning and teaching analytics. The program brings together faculty members at different stages [.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
eHotelier
AUGUST 13, 2024
Visual brands like hotels can gain a lot of traction and interest from video content, especially if you use platforms like TikTok and YouTube Shorts. Tailor your content to the platforms’ strengths and you can attract potential guests.
Lodging Magazine
AUGUST 30, 2024
WASHINGTON—Hotel industry groups—including the American Hotel & Lodging Association (AHLA), the Asian American Hotel Owners Association (AAHOA), the National Association of Black Hotel Owners, Operators & Developers (NABHOOD), and the Latino Hotel Association—will recognize National Hotel Employee Day throughout the weekend along with hoteliers across the country.
Modern Restaurant Management
AUGUST 5, 2024
A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. Panera contacted affected employees and is providing a one-year membership in a program that provides credit monitoring, identity detection and resolution of identity theft.
Fast Casual
AUGUST 19, 2024
Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative strategies on gathering and utilizing customer insights from industry experts at the Interactive Customer Experience Summit in Charlotte this September.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Hospitality Net
AUGUST 30, 2024
At Expedia Group, we operate with a core belief that travel is a force for good and a mission that travel should be accessible for everyone, everywhere. Like many industries, travel has not been accessible to people of all abilities and backgrounds, and the desire to challenge that continues to shape our core belief. Despite positive intent, these challenges can range from physical barriers for people with disabilities to safety and acceptance concerns for people of color or those in the LGBTQIA
EATER
AUGUST 13, 2024
Courtesy of CNN | CNN Production studio A24 is in talks to acquire the film, entitled “Tony,” while Dominc Sessa is attached to star Over six years after his death, the Anthony Bourdain entertainment complex continues apace. There have been books and documentaries and a whole day dedicated to unpacking the life of a man who had a profound and powerful impact on the food world.
eHotelier
AUGUST 25, 2024
Search engine optimization is the process of increasing your brand awareness and strength with visibility. People can not invest or purchase what they can not see.
Hotel Business
AUGUST 29, 2024
Aspen One , the parent company of Aspen Hospitality, Aspen Skiing Company and Aspen Ventures, has appointed Jeff Toscano as CEO of Aspen Hospitality. He will join the team in a transition from current leader Alinio Azevedo starting on Sept. 16. Toscano brings three decades of experience in the luxury-lifestyle market and is known for his ability to create, manage and scale a variety of assets, according to the company.
Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global
In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!
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