October, 2019

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Disruption in the Restaurant Technology Space 

Modern Restaurant Management

The restaurant industry is constantly witnessing major changes in technology. Smarter technological inventions are replacing traditional methods at restaurants. AI-driven technologies have been introduced in this sector after having carefully examined the customer behavior and their expectations over the years. To beat the massive competition that exists in the restaurant industry, restaurateurs need to invest wisely in technology.

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7 Creative Digital Marketing Ideas for Restaurants

7 Shifts

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. Not convinced? Picture this: It’s a Sunday. You wake up, have a coffee, and decide that it’s a perfect day to go out for a nice brunch. You’re craving eggs benedict, and you want to go somewhere that’s well-reviewed, close to you, and not too busy.

Marketing 113
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The 9 Best Online Restaurant Reservation Systems Compared

Eat Restaurant Management

Today’s guests have a few expectations when booking a table.

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What You Might Have Missed from the 2019 Summer Benefit Season

BizBash

Here's a look back at the stand-out ideas for decor, catering, and more from summertime fund-raising events around North America.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How to Apply Revenue Management Strategies for your Apartments and Vacation Rental Business

Xotels Hotel Revenue Management

In our last post , we went over some of the successes and challenges of revenue management in the apartment rental business. We came up with a number of elements that we believe need to be applied to take revenue management to the next level. Horizontal Analysis vs. Vertical Analysis. Given that you can sell each apartment only once, there’s simply no solid way to measure pick-up accurately.

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Restaurant Innovation That Goes Beyond Menu Items

Modern Restaurant Management

We hear frequently how innovation is a mainstay for business survival and growth. Innovation helps restaurants stay competitive and those involved in operations and sourcing need to always be looking for the next thing that grabs attention, differentiates, and brings value to their patrons. So where is the first place we look for innovation? Usually it is product.

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How to Manage Restaurant Staff Without Sacrificing Your Sanity

7 Shifts

If you’re transitioning to a restaurant management position, congratulations! This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. There are certainly skills that will help you keep your staff engaged and your restaurant running smoothly, but some of what you need to know can only come from experience.

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The 8 Rules of Effective Restaurant Operations

Eat Restaurant Management

Successful restaurants are built on two key principles: serve great food streamline restaurant operations.

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Hospitality industry against the plastic waste

Omland Hospitality

Plastic is one of the most utilized and revolutionary inventions of all times, but its waste has become a big issue for the environment. Because of the low production cost and versatility of applications, plastic is wide utilized in almost every type of industry. The world is now producing around 300 million tons of plastic per year. It pollutes the environment in general and about 8 million tons of waste are discarded into the oceans.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Hotel Revenue Management in Italy, Case Studies by Xotels

Xotels Hotel Revenue Management

It has been a few years since Xotels is operating in Italy now. And we wanted to share some of our successes in terms of hotel revenue management strategies with you. Before entering into the market we were faced with the same hurdles as always. Owners and managers were concerned we did not know the market, and did not have first hand local experience.

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5 Ways to Improve Employee Development at Your Company

AHLEI

Developing your employees is one of the best ways to both attract and retain top people in your industry. But some companies get so busy with the day-to-day running of their brand that they let employee training and improvement fall to the wayside. If your goal is to improve the overall service at your hotel or resort, creating world-class employees should be your first step in the journey.

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Ensuring an Accessible Kiosk Experience

Modern Restaurant Management

Restaurants are increasingly reliant on self-service technology to improve the customer experience. From handheld or desktop tablets used to collect payment to kiosks used for self-service ordering, technology allows restaurants to provide a variety of options to customers to enhance their visit. However, it is incumbent upon restaurants to provide an accessible and equal experience for all their customers when utilizing these new technologies.

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Restaurant Instagram Marketing: Creating a Strategy for Your Restaurant

7 Shifts

In a social media-heavy world, the visual appeal of a restaurant has become more important than ever. Instagram is now reshaping the way diners consume their food, and in return restaurants have changed to accommodate the need for “ Instagrammable ” experiences. Creating an Instagram marketing strategy for your restaurant is just a part of getting your business up and running.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Create a Restaurant Training Manual Step-by-Step (with examples)

Eat Restaurant Management

So, you’ve finally managed to expand your kitchen and front of house teams – the next step is to get new servers up to speed on their roles. An effective way to do this is to use a restaurant training manual. A restaurant training manual (also referred to as restaurant employee handbook) lays the foundation for consistent results so that your staff is capable of delivering high-quality dining experiences whether they’re on the floor or in the kitchen.

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Best Hotel Revenue Management Software for Small Hotels

Software Suggest

Updated 17/04/2020: This post has been updated with latest Hotel Revenue Management Software for Small Hotels. A premium-quality of hotel management software is inevitable when you are in the hospitality business and wish to reap maximum benefits from your venture.

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Seasonal Spaces: Corporate Holiday Party Ideas Inspired by Venues

BizBash

Design this year's corporate holiday party around the setting—from the ballroom to the rooftop to the unconventional.

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Revised Training Program Highlights Service Strategies for Travelers with Disabilities

AHLEI

Responding to a quickly growing segment of the traveling population, the American Hotel & Lodging Educational Institute (AHLEI) has revised Elements of Service: Serving Guests with Disabilities , an online training program that teaches hospitality professionals how to provide superior guest service to guests with physical disabilities. “This subject is much more in the public eye than it was even in 2016 or 2017,” said Peter Slatin, a hotel consultant and co-designer of the program.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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The Benefits of Investing in Talented General Managers

Modern Restaurant Management

Finding the right general manager (GM) can be a challenging task, yet businesses that view investing in employees as an unnecessary expense often pay for it down the road. As a restaurant owner or operator, you understand the importance of finding the right GM. They are arguably the most important leaders in the restaurant industry, because they are the most closely connected to staff members and customers.

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How to Combat Restaurant Turnover Using Values-Based Hiring

7 Shifts

Retaining employees is a major problem for the restaurant industry—with the annual employee turnover rate sitting at a staggering 73%, the average employee tenure is just one month and 26 days. Because employees come and go so quickly, it’s natural for restaurateurs to feel like they have to make quick hiring decisions to avoid lapses in service and quality.

Training 113
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TapMango Review: Customer Loyalty Program for Restaurants

Restaurant Den

It’s a known fact that restaurants face some of the toughest competition in the business world. With an ever increasing number of options it’s becoming extremely difficult to convince new customers to try out your restaurant. The post TapMango Review: Customer Loyalty Program for Restaurants appeared first on Restaurant Den.

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The Need to Know Guide on Restaurant Expansion for Restaurants

MBB Hospitality

Is your restaurant doing well and you feel like you are ready to expand your business, but not sure how? They are a lot of ways that you can do it and here at MBB Management we can help you develop a surefire plan for success. Check out this Need to Know Guide on Restaurant Expansion for Restaurants. Make It a Part of Your Business Plan. First things first, any plans for expansion should be thought through and put into your business plan even before you open your restaurant.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Winter Whimsy: 9 Ideas for Hosting a Holiday Party in Unconventional Spaces

BizBash

From boozy slushies to backgammon, these playful elements, activities, and venues help create a jolly good time.

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It’s ADA with a twist—provide superior service to your guests with disabilities

AHLEI

A guest with a guide dog enters your hotel. How do your employees respond? If they’re like the hospitality employees that hotel consultant Peter Slatin has encountered, they might uncomfortably ignore him or “help” him by grabbing him without notice to guide him where they think he needs to go. Or perhaps when a guest using a wheelchair enters the hotel spa, the receptionist greets her with, “Oh, I’m so sorry you’re confined to a wheelchair.”.

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The Risks of Form I-9 for Restaurants

Modern Restaurant Management

It shouldn’t come as a surprise to any employer in the U.S. that they must ensure proper completion of federal Form I-9 for each person they hire. Particularly for operators in the restaurant industry, who face high-volume hiring as a result of toxic turnover, it’s critically important to be diligent regarding employment eligibility to avoid penalties.

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15 Beautiful Restaurant Website Templates

7 Shifts

In the modern marketing landscape, it’s difficult to stay in business without an online presence. While Instagram in particular has taken the food and restaurant communities by storm, it’s still important to have a website to serve as your restaurant’s official home on the internet. Fortunately, website design platforms like WordPress, Squarespace, and Wix are lowering the barrier to entry to web design.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.