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Looking for ways to maximize your hotel's rooftop revenue? Rooftops are prime real estate, so let's explore how to turn them into an additional revenue stream. From theme parties to pop-up restaurants to live music, rooftops can host a variety of events.
By utilizing data management tools, hotel asset managers can enhance their decision-making abilities, improve business operations, and increase profitability.
When people hear about TikTok, the first thing that comes to mind is teenagers dancing to the newest trending choreography. This type of content is loved and hated in equal parts (don't ask me which side I'm on).
The Sydney-based hospitality group will reopen the historic pub in Sydney’s Darlinghurst on September 13th. The new-look Taphouse will still carry its beloved charm but with a new Cantonese menu spearheaded by Director of Culinary Patrick Friesen and Head Chef Sam Ng. “We were inspired by the great English tradition of leasing out pub kitchens and serving a style of food not normally associated with a pub,” says Applejack Owner Hamish Watts. “So we have utilised one of ou
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Maximize your hotel's bookings with this complete guide to hotel distribution channels. Understand different channels, strategies, and best practices for success.
If you are tired of sifting through a mountain of emails every morning, this simple technique will help you stay organized and ensure that important messages don't go unnoticed.
In today’s interconnected world, where technology advances at an unprecedented pace, cybersecurity for hospitality management is a growing concern. Hotel chains and properties dealing with sensitive customer information, financial transactions and confidential business data, have become prime targets for cyber threats. As technology evolves, cybercriminals are leveraging the power of artificial intelligence (AI) to execute sophisticated attacks.
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Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
In today’s interconnected world, where technology advances at an unprecedented pace, cybersecurity for hospitality management is a growing concern. Hotel chains and properties dealing with sensitive customer information, financial transactions and confidential business data, have become prime targets for cyber threats. As technology evolves, cybercriminals are leveraging the power of artificial intelligence (AI) to execute sophisticated attacks.
Are you looking to increase repeat guests at your hotel ? Customer retention is one of the pivotal metrics for hoteliers because it indicates how well you're performing. Happy guests are more likely to return and become regulars. Loyal guests also cost less – you only have to invest once in acquiring them, which can be one of the most expensive fixed costs in the hotel business.
I grew up on a vineyard in Victoria, so learning about the process, the importance of fresh produce, and how food and wine are intertwined happened naturally. I was always eating fresh seafood at the Lakes Entrance, fishing with my mates in tinnies after school, and I worked in the kitchen at my sister’s restaurant, so I’ve always been around food and restaurants.
In this current economic climate, it can be a challenge for restaurant owners to adequately plan for the future while dealing with the day-to-day necessities. To learn about best financial planning practices, Modern Restaurant Management (MRM) magazine reached out to Ben Johnston, COO of Kapitus, which provides financing for small and medium sized businesses.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Chia Chong/The Grey Chef Mashama Bailey and restaurateur Johno Morisano will open a restaurant in Paris in early 2024, marking a historic moment in American and French culinary exchange Earlier this summer, at the Parisian cafe L’Esperance, a taste of the American South started to trickle out of the small kitchen. It was known for generations as a casual spot in the 7th arrondissement where locals enjoyed morning coffee, brasserie fare for lunch, and wine in the early evening.
Pricing plays a crucial role in determining the success of any business. When it comes to hotel businesses, one must continuously strive to achieve a balance between the customer experience and pricing. Hotels follow different pricing strategies to get there and seasonal pricing remains one of the most important. In this blog, we have curated the top 4 benefits of seasonal pricing for hotels.
Customers desire convenience and understanding — the convenience of information and an understanding of their individual needs and unique situations. But is AI capable of delivering this kind of customer service?
I n a world of user-generated content, hotel social proof has never been more relevant. It can serve as the icing on the cake when deciding where to stay or to generate brand awareness. The more people are talking about your brand online, the more you will grab their attention and inspire the trust of potential guests, which is just what your hotel needs to boost sales.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
The popular burger joint will expand to the sunshine state with two new locations in Kippa-Ring and Slacks Creek. The venues are set to open in September and will feature and extended breakfast offering alongside the made-to-order burger menu. The breakfast menu is set to include dishes such as a bacon and sausage breakfast burger, chia pudding, freshly squeezed orange juice, and nut-free granola.
Viewers of "The Bear" understand how viral trends tempt first-time guests, but how do restaurants convert those novelty-seekers into brand champions and realize long-term value? Loyalty expert Hope Neiman, CMO at Tillster, says these are the four things she sees that restaurants often get wrong when building loyalty programs + brand champions: Lack of clarity and consistency.
In many countries, including the Philippines, hotels often collect various taxes and fees from their guests. These taxes are typically imposed by the government and are meant to generate revenue for local or national purposes. The specific taxes and fees can vary, but one of the common taxes collected by Hotels in the Philippines is Value Added Tax (VAT).
In the hospitality industry, guest satisfaction is the ultimate goal. Satisfied guests are more likely to become repeat customers, leave positive reviews and recommend the property to others. To ensure continuous improvement and success, hospitality businesses must adopt effective methods to measure guest satisfaction. This blog emphasizes the importance of guest satisfaction in hospitality industry and discusses various strategies to enhance guest satisfaction.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
8 practical tips to increase your hotel’s occupancy rates - Insights With a little creativity and lots of data and insights, low occupancy periods can be more efficiently managed.
Hotel plastic use has reached shocking numbers. The culprits are usually single-use plastic products – small shampoo and shower bottles, straws, water bottles and trash bags. When they're out of their usual environment, many people tend to be less conscious about their plastic usage.
The Executive Chef and Owner of Melbourne’s famed Farmer’s Daughter will open Latin-American eatery Morena in November. Morena will find its home in the historic GPO building in Martin Place, in the former Intermezzo space. The 220-seat venue will see Saravia draw on his heritage with dishes from Peru as well as from Cuba, Mexico, Venezuela, Argentina, and Brazil. “I am so excited to open Morena in the heart of Sydney.
Despite advanced technologies, restaurant architectural design processes have not evolved. While other industries have redefined and recreated themselves through digital transformation, architectural design, and processes have largely remained unchanged. This is no longer scalable for addressing the needs of today’s customers, who expect digital experiences that accelerate projects, increase efficiency, and remind them of the consumerized digital experiences they enjoy in their personal li
Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
The senior living industry is in a period of innovation, trying to overcome stale perceptions and attract the next generation of residents. Strategies like data-driven marketing and finance, customer-focused sales processes, and wellness-oriented operations dominate current senior living trends. To find innovative leaders that can create these changes in operations, finance, and marketing, communities are turning to the many senior living executive search firms that have entered the market.
The importance of hotel reviews in the world of hospitality cannot be emphasized. These digital evaluations wield remarkable influence over travelers’ decisions, casting a powerful spotlight on a hotel’s reputation. Among these reviews, negative ones often appear like blemishes on a canvas of positive feedback. However, it’s within these very critiques that opportunities for growth and improvement lie concealed.
Hotel plastic use has reached shocking numbers. The culprits are usually single-use plastic products – small shampoo and shower bottles, straws, water bottles and trash bags. When they're out of their usual environment, many people tend to be less conscious about their plastic usage.
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
Trader House’s Apollo Inn is celebrating its opening with an exclusive rye whiskey crafted with Melbourne distillers The Gospel. The Gospel Projects High Wheat is the work of Apollo Inn Bar Manager Cameron Parish and The Gospel Co-Founder Ben Bowles. The duo teamed up to select a single cask for the tipple, which was then double-barrelled for three years before release. “When we were approached by Cam and the team to celebrate the opening of their new venue Apollo Inn, we wanted to h
General Mills Foodservice is putting the Chefs of the Mills to the test against back-of-house obstacles in its new “Chefs on the Line” video series, Each episode will challenge General Mills Foodservice’s resident culinary experts with the high-stakes scenarios that foodservice operators face every day. In the first episode, General Mills Foodservice corporate chefs Ted Osorio and Jessie Kordosky must throw together a brunch service with no staff, using only what’s on han
About 90% of travelers today rely on guest reviews when choosing the right hotel. Not only this, but they also carefully go through at least 10-12 online reviews across hotel booking and review sites during their research phase.
With the rise in global travel and the growth of the hospitality industry, hotel businesses are becoming increasingly vulnerable to credit card fraud. Traditional payment methods are no longer sufficient to protect sensitive customer data from fraudulent activities. As a result, the adoption of modern hotel payment solutions has become imperative. In this blog, we discuss the importance and role of hotel payment solutions in combating credit card fraud effectively.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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