Horizon Hospitality
JUNE 20, 2023
If you work in the restaurant industry, we don’t need to tell you how irritating, and usually financially detrimental, reservation no-shows are. It can throw operations out of balance and often creates staff resentment toward diners. While there is no one-size-fits-all solution, there are several ways you can control the rising rate of reservation no-shows.
eHotelier
JUNE 1, 2023
Top review sites continually make massive efforts to reduce the number of fake or malicious reviews and hoteliers and guests can also play a role in attempting to curb this ongoing problem.
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Boutique Hotel News
JUNE 30, 2023
Norway: Luxury hotel Sommerro has appointed André Julseth as its general manager, effective 1 July 2023. For the past three years Julseth served as general manager of The Well Spa & Hotel, located on the outskirts of Oslo. He played a key role in the launch of the hotel in 2021. Between 2015 and 2020, Julseth worked with Sommerro’s parent company Strawberry at a sister hotel THE THIEF.
Hospitality Magazine
JUNE 28, 2023
David Bae didn’t really have a choice when it came to his career path — it was hospitality or nothing. He essentially grew up in his dad’s venues alongside his brother, sleeping upstairs at a Japanese–Korean takeaway store in Sydney’s Kings Cross and finishing off homework at the city’s first KBBQ restaurant. “I think it was ingrained in us,” he says.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Soft Inn
JUNE 22, 2023
Have an extra property that you don't know how to make use of? Well, listing them on Airbnb might be the answer for you. Airbnb is the top site for you to rent out properties and gain income. With the many Airbnb users, it would be a waste of opportunity if you don't take it.
Modern Restaurant Management
JUNE 20, 2023
The restaurant industry has generally seen an increase in online orders since the start of the pandemic. Although this is a welcome development, it also means more competition. It means more restaurant businesses now have an online presence. So, how do you attract more customers to your restaurant in the competitive market? One way to do this is by building social proof.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
JUNE 28, 2023
3 reasons why successful teams earn your trust - Insights When you are confident in your team and communicate the operational needs clearly, they will do their best to serve the customer as expected.
Boutique Hotel News
JUNE 14, 2023
UK: Property consultancy Knight Frank has been appointed to sell the Wyndham Trenython Manor Hotel, a historic manor house hotel and resort in south Cornwall, for offers in excess of £2,750,000. The Victorian manor house hotel sits on 24 acres of land close to the harbour town of Fowey. It offers 25 guest rooms, two restaurants, a bar, private dining room, conference room, a spa with indoor swimming pool, sauna, steam room and whirlpool, two treatment rooms, and a gym.
Hospitality Magazine
JUNE 19, 2023
The Bentley Group has announced it will open a second Sydney restaurant this year, and this time, Brent Savage and Nick Hildebrandt are exploring the cuisines of China, Korea, and Japan. King Clarence is slated to launch in October with a 100-seat industrial-esque dining room, a kitchen decked out with a custom BBQ and grill, and a central seafood tank.
Soft Inn
JUNE 2, 2023
There is fierce competition among resort owners, and each resort strives to increase revenue. To make people aware of your resort, you must make sure you promote your resort accordingly. By promoting your resort, you can attract more guests.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Modern Restaurant Management
JUNE 19, 2023
As travel and leisure activities continue to rebound from the impact of the COVID-19 pandemic, quick-service restaurant (QSR) brands like ours have a unique opportunity to position themselves for growth in non-traditional venues like airports, casinos, college campuses, sports stadiums and other travel centers. People are eager to resume their travel journeys and fill up their social calendars, which has allowed QSRs to tap into the demand for quick and convenient food options by expanding their
Horizon Hospitality
JUNE 6, 2023
written by Leigh Ann Teubert Director of Client Relations – Horizon Hospitality When a guest walks into your operation and sees the same reliable people, it increases their comfort and confidence that they will receive great service. They will keep coming back and confidently tell all their friends about their experience. So, when your hotel or restaurant sees a spike in turnover, what toll does it take on your bottom line?
eHotelier
JUNE 29, 2023
Having a strong online presence is essential for the success of a business. A well-designed and optimized hotel website can significantly boost direct conversions. It can also help establish a direct connection with potential guests.
Boutique Hotel News
JUNE 12, 2023
US: Independent hotel operator and developer Uncommon Hospitality is set to open the Longfellow Hotel in Maine this September and has named Matt Plourde as general manager. Plourde will lead the hotel’s opening and will oversee the day-to-day operations, guest services, and community outreach initiatives. Prior to joining The Longfellow, Plourde held a senior role with Starbucks and was responsible for the company’s New England business units.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Hospitality Magazine
JUNE 14, 2023
Angus McPherson will leave Diageo Australia as managing director at the end of September this year. McPherson first joined the company in 2020, overseeing the development of Diageo’s Reserve and Super Deluxe portfolio. “It has been an absolute privilege to work at Diageo,” says McPherson. “The team’s resilience and passion for the business and its brands, particularly as we managed the challenges of COVID, is something I am incredibly proud of.
Soft Inn
JUNE 15, 2023
Guests can sometimes bail on their reservations without letting the hotel know and no hotels want this. Dealing with no-shows is a hassle and will affect other things. That's why having a no-show policy is a must for hoteliers.
Modern Restaurant Management
JUNE 28, 2023
Half of customers felt manipulated or tricked into leaving a tip at checkout, according to Capterra ’s June 2023 survey, which was conducted to learn more about how the overuse of tablet tip screens is changing the way consumers approach tipping culture. Among the insights: Over-asking for tips is alienating customers: 50 percent have felt manipulated or tricked into leaving a tip or tipping more than they intended to.
Hotelogix
JUNE 26, 2023
Discover the power of ChatGPT for hotels and how it can revolutionize customer service, boost efficiency, and drive revenue growth in the hospitality industry.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
eHotelier
JUNE 8, 2023
Life-threatening effects can occur within two minutes of use, so it crucial to identify the symptoms as quickly as possible and you must train hotel staff about this deadly drug.
Boutique Hotel News
JUNE 27, 2023
UK: The Retreat at Elcot Park, part of The Signet Collection , has launched nine residences for individual purchase. The nine units, comprised of two three-bedroom residences and seven two-bedroom residences, have been built using local materials and feature a kitchen and dining area, lounge, bathroom, and log burning stoves. Concierge are also available when needed.
Hospitality Magazine
JUNE 14, 2023
Marjoram, also known as Origanum majorana or sweet marjoram, is a perennial herb that is part of the mint family. It is closely related to oregano, which is sometimes referred to as wild marjoram. It is believed marjoram originated in the Mediterranean and western Asia. It was prevalent in ancient Greece where it was used for medicinal purposes and recognised as a symbol of love and happiness.
Soft Inn
JUNE 8, 2023
Promoting is crucial in this era to ensure your business gets the needed attention from the public. That's why you need a solid plan and strategy to promote your resort. A strong promotion strategy can help your resort in the long run.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
Modern Restaurant Management
JUNE 23, 2023
Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Yet, there is nothing common about your specific brand. Every brand has a story, and that’s what makes customers, employees and franchisees take notice, choose you and keep coming back.
Hotelogix
JUNE 15, 2023
Trade shows and conferences are a great way to enhance your hotel business. Get a list of most notable hotel conferences and trade shows happening in 2023.
eHotelier
JUNE 25, 2023
Whether it’s a leisurely drive through scenic landscapes or a chauffeured tour of a new city, luxury ground transportation transforms ordinary journeys into extraordinary adventures, leaving guests with cherished memories that they will fondly recall for years to come.
Boutique Hotel News
JUNE 16, 2023
UK: The four-star Lion Hotel , located in Criccieth, Gwynedd in North Wales, is up for sale at a reduced price of £1,800,000 marketed by business property adviser Christie & Co. The Lion Hotel is set in an 18th century building which has been refurbished to offer 34 bedrooms and six self-catering apartments. Amenities include a reception area and lounge, a dining area which also functions as a conference and event space, and a 60-seat bar with an additional snug area.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
Hospitality Magazine
JUNE 14, 2023
After investigating 14 outlets of the bubble tea chain, Fair Work has recovered $89,952 in unpaid wages for 36 workers. The investigation came after tip-offs in April 2022, which indicated the possibility of Sharetea underpaying staff. Fair Work inspectors found the venues failed to pay the casual minimum wages and penalty rates, along with not engaging workers for the minimum casual hours.
Soft Inn
JUNE 28, 2023
Front desk tasks can be simplified with the help of hotel front office systems. Hoteliers are now rushing to implement hotel front office systems in their hotels. From five-star hotels to boutique hotels, a hotel front office system will be a staple in helping hotelier business run smoother.
Modern Restaurant Management
JUNE 21, 2023
Not all menu items are created equal, nor do they contribute the same profit to the bottom line. Some dishes are more popular and increase revenue, while others carry a smaller margin or might not be ordered as often. It is important to understand not only the profitability of each item per serving but also its overall contribution according to the total servings sold.
InnQuest
JUNE 13, 2023
When it comes to running a hotel, a well-executed marketing campaign can make all the difference. It drives bookings, increases brand awareness and boosts revenue. In this blog post, we will explore the key strategies and tactics for creating a successful hotel marketing campaign that captivates your target audience and delivers tangible results. 1.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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