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Just as a chef elevates a signature dish with bold, unique flavors that please the senses, the right glassware can enhance the presentation of drinks and food, creating a visually engaging experience for customers. Picture this: a server carrying an eye-catching, beautifully poured cocktail in a unique glass catches the eye of customers at a restaurant.
Black Friday has become a game-changer in the hospitality industry, a moment that redefines booking trends and drives unprecedented opportunities for hoteliers. As one of the most anticipated shopping events of the year, its impact on the travel sector continues to grow, reshaping how hotels approach their direct channel strategies. Following the close of the 2024 Black Friday season, The Hotels Network (THN) has conducted an in-depth analysis to uncover how this pivotal period influenced direct
Understanding future demand trends, their causes, and the guest segments driving them can help hotel revenue managers adjust room rates to boost occupancy and sales. NB: This is an article from Cloudbeds , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Accurate forecasting also benefits hotels’ bottom lines in other ways.
Inside the castle-like dining room, an extravagant celebration awaits For some restaurants, whether old or new, the reason for the season is not just to celebrate with food and drink — it’s to go wild over holiday decor. In this miniseries, we highlight the spots across the country for whom extra doesn’t begin to cover it when it comes to lights, tinsel, and Christmas spirit.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Discover how your customers are shaking up breakfast! By incorporating the latest food trends into your operation, you can satisfy their cravings and keep them coming back. Get all the insights in this comprehensive whitepaper. By clicking “Submit,” I acknowledge and agree to the use of my contact information to receive messages about offerings from LODGING Media, its brands, affiliates and/or third-party partners, consistent with LODGING Media’s Privacy Policy.
I will elaborate based on my understanding of the travel and hotel distribution ecosystem, after 25 years in this industry working in different capacities. NB: This is an article from mirai , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Interestingly my tenure has been divided in 3 different periods, relatively evenly distributed in terms of time, among leading players in different segments: OTA : 8 years at Expedia Google : 7 years at the leading search eng
Hotel guests may come from anywhere in the world and speak different languages. Hence, the hotel kiosk solution must support multiple languages. In Japan, all the train ticket kiosks support Japanese and five other languages, such as English, Chinese, Spanish, etc.
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Hotel guests may come from anywhere in the world and speak different languages. Hence, the hotel kiosk solution must support multiple languages. In Japan, all the train ticket kiosks support Japanese and five other languages, such as English, Chinese, Spanish, etc.
Welcome to STAAHs Weekly Hotel Industry Quiz! At STAAH, we believe that staying sharp and informed is key to thriving in the ever-evolving hospitality world. Whether youre a seasoned hotelier or just starting out in the industry, this quiz will test your knowledge and keep you on top of industry trends. Join us every week for a new set of questions!
Orbite, the premier space training and operations company for space explorers, announced the completion of its $4 million Series A funding round, backed by both existing and new investors. The new funding will allow Orbite to scale its operations, boost sales and marketing efforts, and advance pre-development for its inaugural Spaceflight Gateway Campus.
ATLANTA—Hospitality Ventures Management Group announced that the company added eight new hotels to its portfolio in 2024, bringing the total number of properties it holds to 51. The new additions include a mix of Marriott and Hilton branded hotels covering lifestyle, select-service, full-service, and extended-stay categories. “2024 was an outstanding year for HVMG, adding nearly 1,200 new rooms to our nationwide portfolio,” said Robert Cole, president and CEO, HVMG.
Quietly tucked away in Ávila, just 50 minutes from Madrid, lies a 16th-century palace with a story to tell. Six Senses, part of IHG Hotels & Resorts’ fast-growing Luxury & Lifestyle portfolio, has signed a hotel management agreement with the joint venture created by Sidercom and El Enebro to welcome guests like the royalty of centuries past within a 100-hectare (250 acre), 60-key country estate, which is expected to open at the end of 2026.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
WASHINGTON—The American Hotel & Lodging Association (AHLA) urged congressional leaders to take up important legislation that would protect consumers from hidden fees in their hotel booking journey before the 118th Congress ends Jan. 3, 2025. In a letter to House and Senate leaders, AHLA President and CEO Rosanna Maietta called on lawmakers to move lodging fee transparency legislation—the House-passed No Hidden FEES Act or the Senate’s Hotel Fees Transparency Act—to President Biden’s desk.
What is a PMS integration? A PMS integration connects your property management system (PMS) with other tools and systems to streamline operations and ensure seamless collaboration. These systems might include channel managers, customer relationship management (CRM) tools, payment gateways, keycard or access systems, point-of-sale (POS) systems , and accounting software.
Customer service in hotels is arguably one of the most important considerations that guests make before booking a room. While quality hotel customer service can be a huge boon for your business, offering inexcusable customer care in the hospitality industry can be just as disastrous. Let’s look at some situations that are widely considered unacceptable: Delayed response time to a query, complaint, or concern Long lines due to inefficient service Rude and unprofessional interactions Impers
Day four of the Eater Advent Calendar reveals a trio of spice blends that’ll amp up your savory cooking, sweet baking, or holiday drinking Honeysuckle Provisions , a 2023 Eater Best New Restaurant , has established a solid reputation nationally for its soulful cuisine and community-driven hospitality. Now, the popular West Philadelphia restaurant has partnered with Burlap and Barrel to create three flavorful Afrocentric spice blends — Two Elders Creole Seasoning, All-Seeing Eye Sweet Potato Pie,
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Coast Hotels Limited , a fully owned subsidiary of APA Hotel Canada Inc., has opened Listel Whistler, a Coast Hotel, its latest franchised property in Whistler, British Columbia. Located in Whistler Village, the 98-room property hotel provides access to year-round recreational opportunities, from skiing and snowboarding to golfing, hiking, and mountain biking during the warmer months.
RMS Cloud announced Sandrine Zechbauer as chief marketing officer. Zechbauer has held leadership roles in the airline industry for companies like British Airways and Air France. Pacifica Hotels announced a new roundup of hires and promotions: Brian Min as general manager of The Wayfarer San Luis Obispo, Bridgette Quartararo as director of sales at Seacliff Inn, Leslie Mercado as regional director of sales for the company, and Ron Herrera as executive chef of Jamaica Bay […] The post This W
As technology becomes a central part of how we communicate, learn, and interact with the world, many students in many regions still lack the digital skills needed to unlock their full potential. Bridging this digital divide not only offers a concrete path toward economic prosperity but also is foundational to [.
NEW YORK—Preferred Hotels & Resorts planned to expand its global portfolio with 10 new luxury openings from September 2024 through 2025. Spanning a range of locations—from a contemporary hotel in central London to a Caribbean private island—these new additions immerse guests in the destination through activities, cuisine, and local experiences. “We are excited to unveil these highly anticipated new openings, including two standout properties joining our prestigious Legend Collection, which r
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Black Friday was born in the United States as a retail holiday and has since spread internationally to become a key commercial event for all sectors, including tourism. NB: This is an article from BEONx , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date For hotels, this event presents an interesting dichotomy: it is a powerful tool to attract new customers and fill rooms, but it can also punish and cannibalize future sales.
Buckle up, everyone! We’re entering an era where AI isn’t merely an assistant but is transforming a future where AI systems act as proactive agents, driving intelligent actions and redefining the way industries, including hospitality and travel, operate. Welcome to the fascinating realm of ’Agentic AI’—the next significant leap in technology revolutionizing our collaboration with machines, transforming the customer journey into an autonomous and hyper-personalized experience.
Knowing where to list your hotel and the prices to charge can be tricky, especially for busy operators of small, independent properties. NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date It’s not just about being visible on booking channels to help travelers find you; it’s equally important to set room rates that convert these travelers into guests.
This research is the result of a collaboration between ILTM, Hyatt and Altiant, it features a unique piece of research that focuses solely on affluent and HNW individuals’ views on luxury travel. We gathered quantifiable data from six countries of their global community, with a total of 800 interviews in October 2024 across the UK, US, France and China (n=150 in each), in addition to the UAE and Saudi Arabia (n=100 in each).
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
NEWH Inc. (Network of Executive Women in Hospitality) has revealed that Chris Tucker , past-president of the organization, has assumed the position of CEO of NEWH Inc. and NEWH Canada Inc. Previous CEO Shelia Lohmiller transitioned to NEWH Inc. chair emerita/founder, where she will still serve as an active and critical part of the organization. Tucker, who also served as president of NEWH Canada, Inc., turned that role over to Tara Witt , who was previously VP, finance for the NEWH Canada Inc. b
Ennismore, the fastest-growing lifestyle and leisure hospitality company, and leading Vietnamese luxury hospitality developer, Sun Hospitality Group, a member of Sun Group - Vietnam’s leading conglomerate, today announced the signing of Rixos Phu Quoc, marking a significant milestone as the first Rixos destination in Southeast Asia. Rixos Phu Quoc will open its first phase in mid-2026.
Hospitality management firm TPG Hotels & Resorts has added the Sheraton McKinney Hotel in McKinney, TX, to its managed portfolio. LXMI Capital recently acquired the property. The 187-room hotel features an outdoor pool, a fitness center, more than 16,000 sq. ft. of meeting space and an 82-seat restaurant, The Sweetwater Bar & Grill. “This is an exciting time for the Sheraton McKinney, and we are honored to bring our world-class management expertise to this property,” said Ben
IHG® Hotels & Resorts, one of the world’s leading hospitality companies, has signed a management agreement with Knowledge Economic City (KEC) Co., a public listed company in Saudi Arabia, for two new hotels in the Islamic World District (IWD) within the holy city of Al Madinah.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Aligned Hospitality Management has added The Kennedy Hotel, SureStay Collection by Best Western , in Tucson, AZ, to its management portfolio. The property offers a “nostalgic roadside motel ambiance” with modern resort-style amenities. The 98-key hotel is located near many of the region’s attractions and businesses, as well as the University of Arizona.
Oetker Collection has revealed plans to open a new property in St Tropez in 2027. Working closely in partnership with the property’s owners, the Pariente and Essebag families, the new hotel — which is currently unnamed — is planned to open in time for the 2027 season.
Hunter Hotel Advisors , facilitated the sale of the Hampton Inn & Suites Corpus Christi. A regional owner and operator purchased the property from American Hotel Income Properties (AHIP). The 101-key hotel offers comfortable amenities, a 24/7 fitness center and an outdoor pool for guests’ convenience. Located on the Gulf Coast of South Texas, Corpus Christi is recognized as the primary center for the oil and gas industry and hosts a number of notable corporate hubs including Kiewit Of
Zero-click search is when the person searching goes on a search engine and gets the answers they need right from the search engine. They don’t need to click on a website. This has been happening for a while. With snippets, and richer search engine pages.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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