Tue.Oct 24, 2023

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Is your training tactical or strategic?

eHotelier

Is your training tactical or strategic? - Insights While tactical and strategic training have their merits, the true power lies in combining them.

Training 289
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Ordering Channels and Preferences Have Shifted: How Restaurants Can Win The Customer

Modern Restaurant Management

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic. While restaurants might have expected to see a bigger shift back to in-person transactions as a result of customers looking to cut costs, there simply hasn’t been a

Pricing 197
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Marriott Bonvoy and Rappi join forces to offer great benefits to joint members in Mexico

eHotelier

Marriott International announced that starting today, members of Marriott Bonvoy®, Marriott International’s award-winning travel program and marketplace, and Rappi users in Mexico who link their accounts will enjoy special benefits and more opportunities to accumulate points.

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We Have the Salvation Army to Thank for the Hipster Doughnut

EATER

Miss M. Diamond serving doughnuts to American servicemen in a Salvation Army hut on Union Square, New York, circa 1918. | FPG/Hulton Archive/Getty Images Even during the worst of war, the ring-shaped confections offered a bite of joy and a much-needed morale boost to weary soldiers during World War I Dough fried in oil is a delicacy found worldwide, from Greek loukoumades to Moroccan sfenj to jalebi in India and Pakistan.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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PMZ Realty Capital arranges acquisition financing for Hilton Garden Inn

eHotelier

PMZ Realty Capital LLC, a national boutique real estate investment banking firm focused on creating advantageous capital structures for its clients, announced today they have arranged a $40M refinancing loan for the Hilton Garden Inn Atlanta Downtown in Atlanta, Georgia. A European bank provided the five-year interest-only loan, and the borrower, Legacy Ventures, will be using the part proceeds to pay off the existing debt and contribute to reserves for a future property improvement plan (PIP).

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How to Improve Hostel Housekeeping Operations | Mews

MEWS

Efficient hostel housekeeping is vital for smooth operations. Happy guests mean fewer complaints and less stress on your front desk staff. To keep a clean, organized, and efficient working environment, you need to enhance your housekeeping operations.

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Splendid Hospitality appoints new Managing Director – Hotels

eHotelier

Splendid Hospitality Group has appointed Andrew Kendrick as its new Managing Director- Hotels with immediate effect, responsible for overseeing the successful performance of all 24 hotels within the Splendid Hospitality portfolio, as well as managing the central support services for all hotel businesses.

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Direct Bookings vs. OTAs: The Impact of Your Hotel Reservation System

InnQuest

In today’s fast-paced hospitality industry, selecting the right reservation system is crucial for the success of your hotel. Hoteliers often face the decision of whether to focus on direct bookings through their website or rely on Online Travel Agencies (OTAs) to fill rooms. Understanding the impact of your hotel reservation system on your business is key.

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The Hollywood Roosevelt appoints Craig Hopson as Chef De Cuisine of Shirley Brasserie

eHotelier

Craig Hopson is Chef de Cuisine of Shirley Brasserie at The Hollywood Roosevelt, the historic boutique hotel in the heart of Hollywood. With two decades of culinary experience working at Michelin-starred restaurants, Hopson oversees all culinary operations of the vibrant, newly reimagined French-inspired brasserie offering a comprehensive menu of classic hors d’oeuvres, raw bar selections, cheese and charcuterie boards, butcher cuts hot off the wood-fire grill, and more.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How to Use Education to Enhance Wellness in Senior Living Communities

Horizon Hospitality

Studies have shown that lifelong learning is crucial to wellness during the golden years. While there is a growing niche industry of senior living communities connected to college campuses, residents don’t need physical access to a classroom to reap the benefits of lifelong learning. Here are five ways senior living communities can incorporate lifelong learning to enhance total wellness for residents: Start with Academics The most basic way to help seniors continue learning is to get back to the

Training 130
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IHG Hotels & Resorts renews Clark Atlanta University partnership to help build early career talent pipeline

eHotelier

Clark Atlanta University (CAU), the first Historically Black College and University (HBCU) in the southern United States, and IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, hosted an event earlier this month highlighting the importance of corporate HBCU partnerships to support student success. Together with CAU students and leaders, IHG announced it would again renew its commitment to CAU as a Premier Corporate Partner for 2024 and unveiled a renovated student lounge

Events 130
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Sweetgreen Wants You to Do Sad Bowl Dinner Too

EATER

One of Sweetgreen’s new protein plates. | Sweetgreen The salad chain launched “protein plates” to attract customers outside of lunch Sweetgreen occupies the upper echelon of the office lunch offerings. It’s an aspirational order, the (shaky) promise that warm roasted portobellos or za’atar breadcrumbs offer more nutrition, or just more sophistication, than a Panera sandwich.

Pricing 119
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Google bringing price comparisons to vacation rental searches

PhocusWire

Users who search Google and click through to a specific property will now be able to compare costs from multiple travel sites on which the property is listed. Just don’t expect to find Airbnb or Vrbo among the listings.

Pricing 113
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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She Has a Deal launches fifth season of pitch competition

Hotel Business

She Has a Deal (SHaD), a real estate education and investment platform dedicated to creating new pathways to hotel ownership and development for women, has launched the fifth season of its signature hotel investment pitch competition, SHaDPitch 2024, which will culminate in a final event on April 25-26, 2024, at the MGM National Harbor in Maryland. The educational program and accelerator offers two competitive tracks to women interested in learning to invest in hotel real estate: Early Careerist

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New Riu All-Inclusive Resort Opens Near Montego Bay, Jamaica

Hospitality Net

Riu Hotels and Resorts is opening a brand-new all-inclusive resort near Montego Bay, Jamaica next year, Caribbean Journal has confirmed.

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Aligned Hospitality Management promotes Tara Lundgren

Hotel Business

Aligned Hospitality Management has promoted Tara Lundgren to VP, operations. Lundgren, who served as GM of the DoubleTree Suites by Hilton Hotel Tucson Airport in Tucson, AZ, will join Aligned’s corporate team to lead and enhance operations throughout the company’s portfolio of properties. While working at the DoubleTree Suites by Hilton Hotel Tucson Airport, managed by Aligned, she moved up from her role as director, sales and marketing to take on the position of GM.

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Healthcare Industry: Employee happiness is key to patient happiness

EHL Insights

Human interaction is more important than ever as society recovers from COVID-induced social changes and welcomes the arrival of ubiquitous artificial intelligence such as ChatGPT. Human experience based on interactions is not only critical to the traditional hospitality industries but also other industries, such as healthcare and retail. As part of the Hospitality Vibes interview series, I interviewed Claudio Garbellini, Deputy General Director of SOL Group, Italy’s leading home care provider.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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2024’s Trending Destinations from Booking.com

Hospitality Net

Traveling reveals the best versions of ourselves that we sometimes don’t get to fully explore at home – and it’s not just a boost in Vitamin D that enables this. Booking.com’s annual Travel Predictions research* found that more than three quarters (78%) of travelers feel more alive than ever on vacation, transporting them out of autopilot and into their best life, whether that’s chilling out (literally) in cooler climes, chasing culture or cycling through the charming curves of unfamiliar city s

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Hotel Per La joins Autograph Collection Hotels

eHotelier

Hotel Per La, Autograph Collection continues to grow its commitment to excellence and dedication to guests by joining the prestigious portfolio by Marriott Bonvoy, inviting guests to embark on new experiences that celebrate the inclusivity of the property and its origins. Hotel Per La joins Autograph Collection’s 290 independent hotels handpicked for their unique attributes and.

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Tambourine Honored To Receive Multiple Travel Weekly Magellen Awards

Hospitality Net

Tambourine, the Fort Lauderdale-headquartered digital marketing technology company serving hotels, resorts, and tourism destinations worldwide, is celebrating thirteen Travel Weekly Magellan Award wins with its clients.

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Today’s news in brief – 24/10/23

Hotel Owner

Great Scotland Yard Hotel, a luxurious five-star establishment near iconic London landmarks, has been added to Internova Travel Group’s Curated Hotels and Resorts programme , known for its lifestyle properties. The hotel boasts 151 rooms, Michelin-starred dining by Niklas Ekstedt, and various bars and lounges. Internova clients receive benefits such as a $100 (£82) credit for stays of two or more nights and room upgrades.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Renaissance Honolulu Hotel & Spa set to open early 2024

Hospitality Net

Renaissance Honolulu Hotel & Spa, a captivating new destination where adventure meets authenticity in the heart of Honolulu is set to open in early 2024. Renaissance Honolulu, the brand’s first location on the island of Oahu, will offer an immersive island experience to culturally curious travelers. Situated near the city’s vibrant epicenter and its world-famous beaches, this brand new 39-story oasis features luxurious rooms and suites with floor-to-ceiling glass windows and contemporary design.

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The Goring Hotel appoints new F&B director

Hotel Owner

London luxury hotel, The Goring, has announced the appointment of Jeet Chauhan as its new director of food and beverage. Chauhan joins with over 14 years of experience within food and beverage, and will be in charge of culinary offerings and beverages served in The Dining Room, The Goring Cocktail Bar, The Veranda, Room Service and all Private Dining Rooms.

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McInerney Hospitality International Georgia to Manage Courtyard by Marriott Batumi

Hospitality Net

McInerney Hospitality International Georgia has been appointed by Sunshine Hospitality and Management LLC to manage the Courtyard by Marriott Batumi in Batumi, Georgia.

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Mercure Oxford Hawkwell House names new head chef

Hotel Owner

Mercure Oxford Hawkwell House Hotel has appointed a new head chef to help put the venue on the map as a go-to dining destination in Oxford. The boutique hotel has appointed chef Anthony Pitcher to elevate the dining experience at the hotel and introduce a fresh new concept to its signature restaurant Frank’s. He has more than 15 years of experience working in high-level kitchens and a wealth of fine dining expertise.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.