Tue.Nov 07, 2023

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Leading the culinary lifestyle segment with Christopher Hunsberger of Appellation

eHotelier

Let's take a closer look at a new venture with a culinary-first hotel concept and see what lessons apply for every hotelier looking to evolve their brand.

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Strategy A La Carte: The Dish on Digital Marketing Trends for Restaurant Brands 

Modern Restaurant Management

The future is digital. Restaurant brands around the world are finding that their audience is craving something more than pretty pictures of delectable dishes, but rather a need for community and discussion. They want engaging content that keeps them entertained. Effective full-funnel marketing strategies are vital for the success of any business, but are definitely the garnish on top for those in the food and beverage industry.

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How to improve leadership in the hospitality industry | Mews

MEWS

Hospitality leadership is about encouraging staff across all levels to take ownership of their role. Empowering your teams to make decisions has a positive impact on the hotel's success. When upper management communicates strategic goals, everyone's aligned towards a common goal – business growth, increased customer satisfaction and delivering remarkable experiences.

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General Manager Justin Robbins joins Goldener Hirsch, Auberge Resorts Collection

eHotelier

Auberge Resorts Collection is pleased to announce the appointment of Justin Robbins to general manager of Goldener Hirsch, Auberge Resorts Collection, the collection’s Austrian ski chalet-inspired mountain retreat in the year-round destination of Deer Valley, Utah.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Use Your Dang Gravy Boat

EATER

Dina Ávila/Eater The gravy boat is ridiculous. That’s why you should embrace it. It’s likely you already have a gravy boat lingering in the back of some cabinet because you never know what to do with it. The gravy boat has fallen out of favor because most of our meals probably don’t involve a discrete gravy anymore, and when it does exist, it’s served straight on the meat and tastes just as good.

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Embassy Suites Gulf Shore Commences Development

Lodging Magazine

GULF SHORES, Alabama—DD Partners, LLC of Birmingham, Alabama, and Marietta, Georgia, Peachtree Group of Atlanta, and Woodbine Development Corporation of Dallas announced the development of Embassy Suites Gulf Shores. Now underway, Embassy Suites Gulf Shores is a joint venture among the three firms. DD Partners and Woodbine are leading development and asset management efforts, and Peachtree will manage operations for the resort upon completion in the summer of 2025.

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UNWTO Ministers Summit in London: Transforming tourism through education and youth empowerment

eHotelier

UNWTO celebrated the biggest Ministers Summit on record as it brought tourism leaders together on the opening day of the World Travel Market in London to focus on education and skills development.

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Histamine Levels from Bed Bugs May Be Putting Rooms at Risk

Hotel Business

Wellness is a growing focus of the hospitality experience, with the industry increasingly offering healthy, relaxing and personal care-driven stays to guests. This is a basic principle of resorts and spas, while hotel locations have also integrated health consciousness into their environment. This process must begin with the physical environment of your facility.

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Twin Peaks Lodge leverages Maestro PMS’ self-service kiosks to elevate the guest experience

eHotelier

Twin Peaks Lodge and Hot Springs, located in Ouray, Colo., is using technology to simplify operations at a time when its team needs it most. The 93-room hotel has a storied history, beginning life as a two-story residence built in 1893. Over the years the property was transformed into a business, expanded, renovated, changed hands, and more, but the spirit of what it provides to the community of Ouray remains consistent.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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The Evolution of Key Control

Lodging Magazine

Managing the distribution and availability of hotel keys to staff is a basic but sometimes underappreciated aspect of building security. Speaking with LODGING, Tim Purpura, VP global sales & marketing, Morse Watchmans, explained how far tech-enabled key control has come in recent years. Founded in 1882, Morse Watchmans has made several advancements in key management in recent decades, beginning with the introduction of the KeyWatcher in 1993.

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Arch Amenities Group expands business operations into Canada with the acquisition of Personal Best

eHotelier

Arch Amenities Group, a full-service global provider of wellness, spa and amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced its expansion into Canada with the acquisition of Personal Best Health and Performance Inc., a Canadian leader in corporate wellness services.

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Suppliers Are Improving by Leaps and Bounds, Planners Say

Lodging Magazine

Meetings and events have been back in a big way since late 2022, but they haven’t been without their challenges. Event planners have been dissatisfied with venue and supplier performance since the beginning of the COVID-19 pandemic, but planner opinion is finally swinging the other way. This is great news for venues, which will benefit from a closer relationship with event planners.

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IHG Hotels & Resorts expand luxury portfolio with signing of Vignette Collection at the heart of Europe project in Dubai

eHotelier

IHG Hotels & Resorts, has announced the signing of a franchise agreement for its second Vignette Collection hotel in Dubai in partnership with The Heart of Europe, the flagship project under Kleindienst Group. Scheduled for a grand opening in January 2026, Marbella Resort Hotel, Vignette Collection The World Islands Dubai, will mark a significant milestone for The Heart of Europe, solidifying IHG’s presence within The World Islands – an archipelago of manmade islands located in the Arabian G

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The Best New Bars of 2023

EATER

Here are the 5 best new cocktail bars in America in 2023, from Superbueno in New York City to Room for Improvement in Portland, Maine.

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Coral Cay Mackay sold to private Queensland hotel group

eHotelier

The freehold going concern interest in one of Mackay’s leading accommodation offerings, Coral Cay Mackay, has been sold to a private Queensland-based hotel group.

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Capstone Hotel Management celebrates 10 years of growth, looks to scale further with SiteMinder

SiteMinder

Sydney, Australia – Prominent New Zealand hospitality management company, Capstone Hotel Management (Capstone), is today celebrating 10 years of growth with SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels. The anniversary comes as Capstone ignites a fresh spree of partnerships, with plans to expand its portfolio from 18 properties to 22 in the next three months.

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Sabre appoints Chinmai Sharma to lead its Lodging, Ground and Sea business

eHotelier

Sabre Corporation, today announced that Chinmai Sharma has joined the company as Global Head - Lodging, Ground & Sea for Sabre Travel Solutions.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Why Your Definition of Revenue Management Needs an Overhaul

Revenue Hub

Revenue management has long been one of the cornerstones of hotel operations. NB: This is an article from Demand Calendar Its traditional definition has guided countless professionals in optimizing profitability and driving success. But as the industry matures and guest expectations evolve, I have asked a crucial question: Does our established understanding of revenue management truly serve our current needs?

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The 12 Best New Restaurants in America 2023

EATER

Ellen Mary Cronin/Nat Belkov Where to eat well, right now A great new restaurant can be a fun experience. A best new restaurant announces itself as part of the national dining conversation. Each restaurant on this list does more than offer an exceptional meal, it also reflects something larger about the way we eat. It might set one trend in motion, or subvert another.

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Bleisure trips becomes ‘mainstream’ component of hospitality and travel demand

Hotel Owner

‘Bleisure’, a trend of combining a work trip with leisure activities, is becoming a mainstream and sustained component of hospitality and travel demand, according to new data from global professional services firm Alvarez and Marsal (A&M). According to the survey of 3,818 global travellers, close to a third (31%) have taken combined business and leisure trips in the past 12 months.

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Boosting Black Friday Success: Best Practices for Hotels

Revenue Hub

Black Friday has transcended its retail origins and has become a pivotal event for the hospitality industry. NB: This is an article from Userguest , one of our Expert Partners Based on Userguest’s extensive data collection from numerous hotels in 2022, hotels that strategically participated in Black Friday promotions experienced a remarkable average increase of 400% in conversion rates and a noteworthy 100% boost in click rates.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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AGO Hotels calls for govt to protect businesses in Autumn Budget

Hotel Owner

AGO Hotels has called for the government to “protect businesses from economic fragility and demonstrate commitment to the hospitality industry, a huge contributor to the UK economy”, ahead of the Autumn Budget. Lionel Benjamin, co-founder of AGO Hotels – a hotel operator with a portfolio of 14 hotels across the UK – has highlighted a number of issues such as an extension of the energy Bill Discount Scheme, the scheduled rise in corporation tax and a revaluation of business rates.

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5 Ways to Reduce No Shows and Cancellations at your Hotel

Revenue Hub

Imagine this! It’s about midnight and your front desk staff is about to perform night audit and then call it a day. NB: This is an article from Hotelogix But a certain guest who has made a reservation has not yet turned up. You’ve waited all day but there’s been no correspondence from the guest. You know that it’s a classic case of “no-show hotel reservation” and it is a common occurrence in hotels.

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Red Carnation moves 100 Princes Street opening to spring 2024

Hotel Owner

Red Carnation is set to open its new 100 Princes Street hotel in Edinburgh in Spring 2024. It was previously announced in August that the brand’s first Scottish hotel would open on 1 November this year, however the date has now been pushed back. The luxury 30-room hotel will feature a mixture of guest rooms and suites, many offering views of Edinburgh Castle.

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Web3 in Travel: Everything You Need to Know

Hospitality Net

The Cambridge Dictionary defines decentralization as "The act or process of decentralizing an organization, involving the transfer of control from a single central authority to multiple smaller entities." This concept holds particular significance in our industry, which is currently highly (over?) centralized.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.