Tue.Jul 02, 2024

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Nine proven ways to grow your occupancy rates

eHotelier

To grow or maintain occupancy rates hoteliers must be willing to innovate, experiment and adapt. While there’s no simple, universally effective solution for increasing hotel occupancy, these strategies prove effective in the right circumstances.

Book 264
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Hospitality magazine launches new-look website

Hospitality Magazine

Hospitality magazine has launched a new-look website to the public. The website’s clean design aligns with the brand’s print, social, and events verticals and delivers a seamless user experience from the first click. “I am thrilled to announce the launch of our new website,” says Managing Editor Annabelle Cloros. “I’m sure readers will agree it’s a complete departure from the existing site, and much better reflects the Hospitality brand.

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SH Hotels & Resorts announces 1 Hotel & Homes San Miguel de Allende

eHotelier

SH Hotels & Resorts, the sustainable hotel brand management company founded by hospitality visionary Barry Sternlicht, today announced plans to unveil 1 Hotel & Homes San Miguel de Allende. Set to open in 2027, the property is poised to redefine luxury and sustainability in the heart of historic Mexico. Located just minutes away from the vibrant city center of San Miguel de Allende and perched on an incline with breathtaking views, this sanctuary will offer a profound escape guided by th

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Helping Restaurant Staff Relax, Recharge, and Reinvigorate

Modern Restaurant Management

Amelie Kang found a way to combine her passions in cuisine and yoga for the betterment of the restaurant community in Ridgewood, NY and the surrounding environs. The co-founder of Sichuan restaurant MÁLÀ PROJECT as well as co-founder of Everyone Yoga decided to host the restaurant’s monthly manager meeting at the studio, transforming it into a relaxing retreat.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Jennifer Burgess-Wright promoted Senior Vice President, Marketing & Digital Strategy at Coury Hospitality

eHotelier

Coury Hospitality, a leading lifestyle hospitality management company, is pleased to announce the promotion of Jennifer Burgess-Wright to Senior Vice President, Marketing & Digital Strategy. Known as the brand’s first Experience Curator, Burgess-Wright’s promotion finds her shaping the brand’s marketing and digital strategy to spark brand engagement and create a cohesive, impactful presence for Coury Hospitality as a trailblazer within the hospitality industry.

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Evelyn Nguyen Van Schwarcz appointed Director of Groups & Events at The St. Regis Abu Dhabi

eHotelier

The St. Regis Abu Dhabi has announced Evelyn Nguyen Van Schwarcz as its new director of groups & events. With over 11 years of experience in hotel and events operations, Nguyen Van Schwarcz is adept at business development, corporate engagement, and event management.

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‘The Bear’ Wants to Confront Toxic Restaurant Culture, But It Can’t Decide Who’s to Blame

EATER

Carmen “Carmy” Berzatto (Jeremy Allen White) stands in a sterile kitchen as he glares menacingly in a moment depicting his role as both a recipient of workplace trauma and a chef bound to cause collateral damage. | Chuck Hodes/FX Initially celebrated for delving into the complex traumas of kitchen labor, the show — now in its third season — is bogged down by star-chef cameos that call its sincerity into question This post contains spoilers for Season 3 of The Bear.

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S Hotels & Resorts and Singha Estate form a strategic partnership with Ascott enhancing the hospitality sector in the United Kingdom

eHotelier

S Hotels and Resorts PCL, a subsidiary of Singha Estate PCL, a leading international development company, has announced a strategic partnership with The Ascott Limited, a wholly owned lodging business unit of CapitaLand Investment.

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The Rise of Remote and Hybrid Roles in Hospitality

Horizon Hospitality

According to Forbes , as of the end of last year, more than 12% of US workers are fully remote, and a whopping 28.2% have a hybrid work model. Simply type in “Remote Hospitality Jobs” into Google, and you’ll realize that the hospitality industry is no exception in the trend towards remote and hybrid work. This transformation offers numerous benefits for both employers and employees, paving the way for a more flexible, efficient, and resilient industry.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Mews sponsors Hotelschool The Hague’s Sustainable Hospitality Challenge for greener travel

eHotelier

Mews, the industry-leading hospitality cloud, is an official sponsor for Hotelschool The Hague’s Sustainable Hospitality Challenge, an initiative that aims to champion the evolution of eco-friendly hospitality.

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5 Revenue Management Tips for Beach, City, Mountain, or Countryside Hotels

Revfine

As a hotelier, you know your hotel faces unique revenue management challenges. Your location, primary types of travelers, and the season of the year all play into profitable pricing strategies. This article addresses specific ways to improve your revenue and profitability, regardless of location or seasonality. Revenue Management Tips for Beach, City, Mountain, or Countryside The post 5 Revenue Management Tips for Beach, City, Mountain, or Countryside Hotels appeared first on Revfine.com.

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6 steps to create an effective CRM strategy that actually drives results

eHotelier

Are you looking for a hotel CRM? Do you already have one but don’t know how to use it? One of the biggest problems when buying a new tool for your hotel tech stack is believing that it will be a magical solution. In reality, there is always a need for a strategy to articulate how the tool will drive results.

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US Space Force and industry leaders discuss a 'whole new frontier’ for AI and machine learning

SAS

US Space Force, US Space Command and industry pros explore how new technologies can be a force multiplier in space operations. Spoiler alert: The sky is not the limit. More than 300 US military, government civilian and industry professionals landed at SAS world headquarters June 25-26 for Cognitive Space Operations [.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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IRIS F&B Mobile Ordering now available on Oracle Cloud Marketplace

eHotelier

IRIS, a leading provider of digital F&B and guest experience platforms for the hospitality sector and a member of Oracle Partner Network (OPN), today announced F&B Mobile Ordering is available on Oracle Cloud Marketplace and can be integrated with Oracle Simphony Cloud using Transaction Services API Gen2 (STSG2). This follows their position as a certified Transaction Services STSG1 provider for the last 5 years.

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IHG Hotels & Resorts, in partnership with the V&A Waterfront bring InterContinental brand to Cape Town

Hospitality Net

Set to open in 2025 after refurbishment, InterContinental Table Bay Cape Town will build on the legacy of the property and write a new era of luxury hospitality in the country.

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Sheraton celebrates the opening of its 100th hotel in Greater China with the debut of Sheraton Lanzhou Anning

eHotelier

The new hotel made its debut in the city of the Yellow River with refreshing design, embodying the brand spirit of "The World’s Gathering Place" with vibrant energy

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Delivering the California Dream: Kirkwood Collection CEO Leverages His Film Industry Experience

Lodging Magazine

When LODGING spoke to Alex Kirkwood, founder & CEO of the eponymous Kirkwood Collection, he was “in chaos mode in escrow closing on two deals” for his fast-growing luxury boutique hotel investment, development, and management firm. At only 38 years of age now, Kirkwood described an impressive career path where he moved from a successful Hollywood film advertising career to building a boutique hospitality real estate enterprise known for its one-of-a-kind properties—all of which pretty [̷

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Nonius announces tech partnership with Unifocus to improve guest experiences

eHotelier

Nonius, a global leader in providing digital guest-facing solutions for hotels, proudly announces its partnership with Unifocus, a renowned name in workforce management systems. This strategic tech partnership aims to redefine guest engagement by integrating Nonius’ innovative Mobile Guest Messaging Platform with Unifocus’ industry-leading solutions, delivering a holistic approach to enhance guest experiences and operational efficiencies.

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Novotel & ibis Styles Melbourne Airport officially takes off

Hospitality Net

Melbourne Airport CEO Lorie Argus, Accor Pacific COO Adrian Williams and Visit Victoria CEO Brendan McClements were joined by over 120 key industry and media stakeholders today for the official ribbon cutting and launch of Novotel and ibis Styles Melbourne Airport.

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Enhance Guest Experience and Boost Booking with Flexible Payment

Revenue Hub

In the fast-evolving hospitality landscape, adapting to consumer expectations is not just an option; it’s a necessity. Today’s travelers are looking for more than just a place to stay; they’re seeking convenience, flexibility, and personalized experiences, starting from the moment they book their stay. One of the most significant shifts we’re observing is in the realm of payment options.

Book 99
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Kaya Tourism expands into UK with Great Northern Hotel acquisition

Hotel Owner

Turkish hotel group Kaya Tourism Group has acquired the historic Grade II-listed Great Northern Hotel in King’s Cross. The acquisition of the 88-bedroom Great Northern Hotel is Kaya Tourism Group’s first London property and marks the beginning of the company’s expansion into the UK and the wider European market. Kaya Tourism Group is part of Kaya Holding, which owns and operates 13 hotels in Turkey and Cyprus, across its two brands – Kaya Palazzo Hotels and Resorts and Kaya Hotels and Resorts.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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The Hidden Costs of Hotel Capacity Driven KPIs

Revenue Hub

Capacity-oriented KPIs have become the norm for performance evaluation in the hotel industry. These metrics are straightforward to measure, and the assumption that there is a direct link to revenue makes them appealing to hotel managers and asset owners. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date However, we examine how this focus can compromise customer service, strain staff, and lead to financial short-sightedness.

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The Emory officially opens

Hotel Owner

Maybourne has announced that The Emory in Belgravia has opened its doors as London’s first all-suite hotel. It boasts 61 suites, complete with floor-to-ceiling glass windows set over nine floors, including a spectacular 300sqm wraparound glass penthouse designed by Rigby and Rigby. Guests of The Emory arrive through a private cobbled entrance on Old Barrack Yard.

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Avoid Sales CRM Overwhelm and Focus On Three Important Things

Revenue Hub

As I make the rounds conducting hotel sales training, I am afforded the opportunity to peek into how hotel group and event salespeople are using a wide variety of what I collectively call “Sales CRMs.” This is because as part of our pre-training assessment, I get to preview the clients’ sales tech, and when time allows, we have participants do workshop activities in their sales CRMs.

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Leveraging Concerts, Sports Events, and Music Festivals for Direct Bookings

STAAH

The global music tourism market is set to grow at a CAGR of 8.5% until 2032 to $13.8 billion, as per the latest research study. This is fueled by the meteoric rise in demand for live events post-pandemic, coupled with the increase in music festivals around the world. According to conservative estimates , Taylor Swift’s Eras tour alone added $208 million in hotel bookings revenue in the U.S. in 2023 giving a boost to the hotel industry on the back of direct bookings , online hotel booking engines

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.