Tue.Jul 02, 2024

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Nine proven ways to grow your occupancy rates

eHotelier

To grow or maintain occupancy rates hoteliers must be willing to innovate, experiment and adapt. While there’s no simple, universally effective solution for increasing hotel occupancy, these strategies prove effective in the right circumstances.

Book 264
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Hospitality magazine launches new-look website

Hospitality Magazine

Hospitality magazine has launched a new-look website to the public. The website’s clean design aligns with the brand’s print, social, and events verticals and delivers a seamless user experience from the first click. “I am thrilled to announce the launch of our new website,” says Managing Editor Annabelle Cloros. “I’m sure readers will agree it’s a complete departure from the existing site, and much better reflects the Hospitality brand.

Magazine 130
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SH Hotels & Resorts announces 1 Hotel & Homes San Miguel de Allende

eHotelier

SH Hotels & Resorts, the sustainable hotel brand management company founded by hospitality visionary Barry Sternlicht, today announced plans to unveil 1 Hotel & Homes San Miguel de Allende. Set to open in 2027, the property is poised to redefine luxury and sustainability in the heart of historic Mexico. Located just minutes away from the vibrant city center of San Miguel de Allende and perched on an incline with breathtaking views, this sanctuary will offer a profound escape guided by th

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Helping Restaurant Staff Relax, Recharge, and Reinvigorate

Modern Restaurant Management

Amelie Kang found a way to combine her passions in cuisine and yoga for the betterment of the restaurant community in Ridgewood, NY and the surrounding environs. The co-founder of Sichuan restaurant MÁLÀ PROJECT as well as co-founder of Everyone Yoga decided to host the restaurant’s monthly manager meeting at the studio, transforming it into a relaxing retreat.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Jennifer Burgess-Wright promoted Senior Vice President, Marketing & Digital Strategy at Coury Hospitality

eHotelier

Coury Hospitality, a leading lifestyle hospitality management company, is pleased to announce the promotion of Jennifer Burgess-Wright to Senior Vice President, Marketing & Digital Strategy. Known as the brand’s first Experience Curator, Burgess-Wright’s promotion finds her shaping the brand’s marketing and digital strategy to spark brand engagement and create a cohesive, impactful presence for Coury Hospitality as a trailblazer within the hospitality industry.

Marketing 130

More Trending

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Evelyn Nguyen Van Schwarcz appointed Director of Groups & Events at The St. Regis Abu Dhabi

eHotelier

The St. Regis Abu Dhabi has announced Evelyn Nguyen Van Schwarcz as its new director of groups & events. With over 11 years of experience in hotel and events operations, Nguyen Van Schwarcz is adept at business development, corporate engagement, and event management.

Events 130
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‘The Bear’ Wants to Confront Toxic Restaurant Culture, But It Can’t Decide Who’s to Blame

EATER

Carmen “Carmy” Berzatto (Jeremy Allen White) stands in a sterile kitchen as he glares menacingly in a moment depicting his role as both a recipient of workplace trauma and a chef bound to cause collateral damage. | Chuck Hodes/FX Initially celebrated for delving into the complex traumas of kitchen labor, the show — now in its third season — is bogged down by star-chef cameos that call its sincerity into question This post contains spoilers for Season 3 of The Bear.

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S Hotels & Resorts and Singha Estate form a strategic partnership with Ascott enhancing the hospitality sector in the United Kingdom

eHotelier

S Hotels and Resorts PCL, a subsidiary of Singha Estate PCL, a leading international development company, has announced a strategic partnership with The Ascott Limited, a wholly owned lodging business unit of CapitaLand Investment.

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The Inherent Queerness of Cheese

EATER

Bug Robbins Cheesemaking requires a willingness to take risks and trust the process — just like navigating queer existence When I was little, I loved to group things. Categorizing helped me make sense of the world — I would feel exhilarated by the vastness of what was out there, and relieved the moment I could figure out where it all belonged. An errand run to the specialty food store was a thrill ride.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Mews sponsors Hotelschool The Hague’s Sustainable Hospitality Challenge for greener travel

eHotelier

Mews, the industry-leading hospitality cloud, is an official sponsor for Hotelschool The Hague’s Sustainable Hospitality Challenge, an initiative that aims to champion the evolution of eco-friendly hospitality.

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Novotel & ibis Styles Melbourne Airport officially takes off

Hospitality Net

Melbourne Airport CEO Lorie Argus, Accor Pacific COO Adrian Williams and Visit Victoria CEO Brendan McClements were joined by over 120 key industry and media stakeholders today for the official ribbon cutting and launch of Novotel and ibis Styles Melbourne Airport.

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6 steps to create an effective CRM strategy that actually drives results

eHotelier

Are you looking for a hotel CRM? Do you already have one but don’t know how to use it? One of the biggest problems when buying a new tool for your hotel tech stack is believing that it will be a magical solution. In reality, there is always a need for a strategy to articulate how the tool will drive results.

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IHG Hotels & Resorts, in partnership with the V&A Waterfront bring InterContinental brand to Cape Town

Hospitality Net

Set to open in 2025 after refurbishment, InterContinental Table Bay Cape Town will build on the legacy of the property and write a new era of luxury hospitality in the country.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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IRIS F&B Mobile Ordering now available on Oracle Cloud Marketplace

eHotelier

IRIS, a leading provider of digital F&B and guest experience platforms for the hospitality sector and a member of Oracle Partner Network (OPN), today announced F&B Mobile Ordering is available on Oracle Cloud Marketplace and can be integrated with Oracle Simphony Cloud using Transaction Services API Gen2 (STSG2). This follows their position as a certified Transaction Services STSG1 provider for the last 5 years.

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Delivering the California Dream: Kirkwood Collection CEO Leverages His Film Industry Experience

Lodging Magazine

When LODGING spoke to Alex Kirkwood, founder & CEO of the eponymous Kirkwood Collection, he was “in chaos mode in escrow closing on two deals” for his fast-growing luxury boutique hotel investment, development, and management firm. At only 38 years of age now, Kirkwood described an impressive career path where he moved from a successful Hollywood film advertising career to building a boutique hospitality real estate enterprise known for its one-of-a-kind properties—all of which pretty [̷

Magazine 105
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Sheraton celebrates the opening of its 100th hotel in Greater China with the debut of Sheraton Lanzhou Anning

eHotelier

The new hotel made its debut in the city of the Yellow River with refreshing design, embodying the brand spirit of "The World’s Gathering Place" with vibrant energy

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The Hidden Costs of Hotel Capacity Driven KPIs

Revenue Hub

Capacity-oriented KPIs have become the norm for performance evaluation in the hotel industry. These metrics are straightforward to measure, and the assumption that there is a direct link to revenue makes them appealing to hotel managers and asset owners. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date However, we examine how this focus can compromise customer service, strain staff, and lead to financial short-sightedness.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Nonius announces tech partnership with Unifocus to improve guest experiences

eHotelier

Nonius, a global leader in providing digital guest-facing solutions for hotels, proudly announces its partnership with Unifocus, a renowned name in workforce management systems. This strategic tech partnership aims to redefine guest engagement by integrating Nonius’ innovative Mobile Guest Messaging Platform with Unifocus’ industry-leading solutions, delivering a holistic approach to enhance guest experiences and operational efficiencies.

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The Emory officially opens

Hotel Owner

Maybourne has announced that The Emory in Belgravia has opened its doors as London’s first all-suite hotel. It boasts 61 suites, complete with floor-to-ceiling glass windows set over nine floors, including a spectacular 300sqm wraparound glass penthouse designed by Rigby and Rigby. Guests of The Emory arrive through a private cobbled entrance on Old Barrack Yard.

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Rethink Your Hotel RFP Process to Win More Bids

Revenue Hub

Hotels have always relied on RFPs (requests for proposals) to drive revenue. Meeting planners request additional information, properties respond, and they can determine the best venue for their needs. But are we approaching RFP responses most efficiently? NB: This is an article from Knowland Subscribe to our weekly newsletter and stay up to date If your sales team responds to every RFP without prioritizing high-value leads, you could waste time and lose inbound business.

Events 93
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Kaya Tourism expands into UK with Great Northern Hotel acquisition

Hotel Owner

Turkish hotel group Kaya Tourism Group has acquired the historic Grade II-listed Great Northern Hotel in King’s Cross. The acquisition of the 88-bedroom Great Northern Hotel is Kaya Tourism Group’s first London property and marks the beginning of the company’s expansion into the UK and the wider European market. Kaya Tourism Group is part of Kaya Holding, which owns and operates 13 hotels in Turkey and Cyprus, across its two brands – Kaya Palazzo Hotels and Resorts and Kaya Hotels and Resorts.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Leveraging Concerts, Sports Events, and Music Festivals for Direct Bookings

STAAH

The global music tourism market is set to grow at a CAGR of 8.5% until 2032 to $13.8 billion, as per the latest research study. This is fueled by the meteoric rise in demand for live events post-pandemic, coupled with the increase in music festivals around the world. According to conservative estimates , Taylor Swift’s Eras tour alone added $208 million in hotel bookings revenue in the U.S. in 2023 giving a boost to the hotel industry on the back of direct bookings , online hotel booking engines

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Enhance Guest Experience and Boost Booking with Flexible Payment

Revenue Hub

In the fast-evolving hospitality landscape, adapting to consumer expectations is not just an option; it’s a necessity. Today’s travelers are looking for more than just a place to stay; they’re seeking convenience, flexibility, and personalized experiences, starting from the moment they book their stay. One of the most significant shifts we’re observing is in the realm of payment options.

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US Space Force and industry leaders discuss a 'whole new frontier’ for AI and machine learning

SAS

US Space Force, US Space Command and industry pros explore how new technologies can be a force multiplier in space operations. Spoiler alert: The sky is not the limit. More than 300 US military, government civilian and industry professionals landed at SAS world headquarters June 25-26 for Cognitive Space Operations [.

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Is Social Media The New Google? Gen Z Turn To Google 25% Less

Revenue Hub

In 2024, internet usage made a significant migration from desktops to mobile devices, with a third of Americans now accessing the web exclusively through smartphones. In our study with Talker Research, we detail this shift, and the results also reveal that people have changed how they engage with both content and commerce online. NB: This is an article from Forbes Subscribe to our weekly newsletter and stay up to date There’s a significant movement towards using social media platforms for more t

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.