Fri.Jun 07, 2024

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World Food Safety Day Roundtable

Modern Restaurant Management

There are approximately 48 million cases of foodborne illness annually – the equivalent of sickening one in six Americans each year, according to federal government estimates. Each year, these illnesses result in an estimated 128,000 hospitalizations and 3,000 deaths. The United Nations’ Food and Agriculture Organization and World Health Organization designated “Food Safety: Prepare for the Unexpected” as the theme for World Food Safety Day (June 7) 2024.

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Hospitality industry insights from Unfold 2024

MEWS

What does transformational hospitality look like? By focusing on the following areas, the hospitality industry can enhance guest experiences, build stronger connections and drive sustainable revenue growth.

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Creating a Restaurant Business Plan

Modern Restaurant Management

Learn the steps of crafting an effective restaurant business plan from Adam Guild, co-founder and CEO at Owner, an all-in-one platform for managing a restaurant's digital presence.

Marketing 110
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Operational insights from Unfold 2024

MEWS

Stay innovative Innovation in hospitality is about pushing boundaries to deliver a superior guest experience. Mick Vazquez, Senior Application Manager at Mews-powered YHA Australia, explains: "Innovation improves guest experience and helps you deliver it better than your competitors." For Damien Janssens, Owner and Manager of Mercure Roeselare, staying at the forefront of technology is crucial.

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From Payroll Pains to Growth Gains: Streamlining Payroll & HR for Success

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

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A Lens on Labor: Growing Costs Remain a Setback for the U.S. Hotel Industry

Lodging Magazine

Although we are well into the new year, the global hotel industry is still facing many of the same struggles from years past, including staffing shortages. Those shortages are pushing hotels to increase pay and benefits to compete for available labor. When looking at the United States, average hourly earnings for employees in the leisure and hospitality sector are the highest they have ever been—averaging $23.37 in 2023 and hitting $23.86 in January 2024, according […] The post A Lens on L

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Accor Greater China set to bring Sofitel, Novotel and Novotel Living to Changzhou High Speed Rail New Town

Hospitality Net

Accor Greater China, together with Changzhou High-Speed Railway Town and Changzhou High-Tech Group Co., Ltd., has announced the signing of a multiple property hospitality project in the fast-growing community of Changzhou High Speed Rail New Town. Sofitel Changzhou will bring a French luxury experience, complemented by Novotel Changzhou and a Novotel Living Changzhou extended stay hotel.

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Everhome Suites expands presence in Northeast

Hotel Business

Choice Hotels International Inc. continues to expand its Everhome Suites brand with recent groundbreakings in Portsmouth, NH; Rochester, NY; and Somerset, NJ, developed in collaboration with Highside Companies. The extended-stay demand fundamentals make these locations an ideal fit for the Everhome Suites midscale brand, according to Choice Hotels. Within the category, the company has nearly 480 hotels open and more than 400 properties in the pipeline across its four extended-stay brands, as of

Training 105
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ibis Styles opens in Batumi, Georgia

Hospitality Net

The sports-themed hotel is Accor’s first address in Georgia’s Black Sea resort.ibis Styles, Accor’s design-led economy hotel brand, announces the opening of the 121-room ibis Styles Batumi. The newly built hotel is the group’s first address in Batumi, Georgia’s second-largest city and the country’s leading Black Sea resort.

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Build Traveler Brand Loyalty with Omnichannel Journeys

Revenue Hub

Unlike traditional shoppers, travelers aren’t just seeking a product or service; they’re searching for the perfect getaway – a family vacation, spontaneous weekend escape, or an unforgettable adventure. But from the moment they begin contemplating their journey, travelers face an overwhelming array of choices. NB: This is an article from Bloomreach Subscribe to our weekly newsletter and stay up to date Amid the option overload, hotels and hospitality brands have a unique opportunity to gui

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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limehome continues its expansion to the Netherlands: 50 new units in Amsterdam

Hospitality Net

limehome, Europe’s leading technology-based provider and operator of fully digitalized design apartments, is expanding its portfolio in the Dutch capital with a new property in Amsterdam Sloterdijk.

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Not Just a Pretty Room: Selling an Experience

Revenue Hub

From Baby Boomers to Gen Z, today’s travelers want more than a standard room to sleep in—they want a stand-out experience backed by convenience, luxury, and personalized customer service. When shopping for a place to stay, guests seek properties that give them something to connect to emotionally, such as a unique story or the promise of a memorable travel experience.

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Dusit International signs to manage dual-branded luxury resort and residences in Phuket – Dusit Collection and Dusit Residences Layan Verde

Hospitality Net

Slated to open in 2027 on the island’s west coast, the new luxury Layan Verde development aims to become an iconic destination that caters not only to guests and residents but also to the broader island community.

Catering 110
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The Tools Marketers Need to Turn Consumers into Loyal Guest

Revenue Hub

Often, the consumer buying cycle for larger purchases, such as travel or luxury goods, is anything but straightforward. A potential customer may research and dream for months before finally committing. Marketers must find potential customers early, determine intent, and then deliver relevant ads to drive conversions. NB: This is an article from Sojern Subscribe to our weekly newsletter and stay up to date And a marketer’s job isn’t done once the customer converts.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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citizenM launches open call for its inaugural Founders First program

Hospitality Net

citizenM, a hotel brand built for entrepreneurs and creators, today announces the launch of its inaugural Founders First program - an initiative designed to support the growth of small businesses, with a particular focus on underrepresented communities. The launch comes at the same time as the introduction of citizenM’s new co-working benefit, to meet the increasing demand for flexible workspaces and on-the-go solutions.

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Luxury Hotel Marketing: 5 Key Strategies to Succeed

Revenue Hub

To be effective, your luxury hotel marketing strategy must tell a story that shows your customers what sets you apart and makes the experiences you offer unique. Importantly, you must actively target a distinct group of customers and ensure your messages appear in all the right places. NB: This is an article from EHL Subscribe to our weekly newsletter and stay up to date In this article, we’ll explore the innovative marketing strategies luxury hotels can use to differentiate their brands and dri

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Elevating guest experiences: Mastering the art of saying no

Hospitality Net

In the hospitality industry, the mantra "the customer is always right" has deeply rooted itself, shaping guests’ expectations and fostering a culture where saying no to guests seems almost taboo. The relentless pursuit of customer satisfaction, underscored by the industry’s dedication to meeting and surpassing travelers’ desires, has made saying no a delicate art.

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At This Buenos Aires Bar, the Fernet Is Older Than You

EATER

Yiyo el Zeneize, a legendary neighborhood gathering place, has collected bottles, and regulars, for more than a century.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Everhome Suites Expands Presence in the Northeast with Three New Groundbreakings in New Hampshire, New Jersey, and New York

Hospitality Net

Choice Hotels International, Inc. (NYSE: CHH), one of the world’s largest lodging franchisors, continues to expand its Everhome Suites brand with recent groundbreakings in Portsmouth, New Hampshire; Rochester, New York; and Somerset, New Jersey, developed in collaboration with Highside Companies. The extended stay demand fundamentals make these locations an ideal fit for the Everhome Suites midscale brand, catering to both business and leisure travelers.

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Actor Ramy Youssef Is in the Restaurant Business

EATER

Once more fast-casual, Zooba has flipped into a full-service restaurant that takes reservations with a whole new menu

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New Lifestyle and Extended Stay Platform AENDRE Group Secures Financial Backing

Hospitality Net

AENDRE Group, a real estate platform focused on the development and conceptualisation of lifestyle aparthotels, has launched with backing from newly formed private equity firm JuneX Capital Partners, and co-investor New End, to execute on its strategy of creating and scaling disruptive hospitality brands.

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AHLA: U.S. Hotels Add 700 Jobs in May, Workforce Shortage Continues

Lodging Magazine

WASHINGTON—The American Hotel & Lodging Association (AHLA) reported U.S. hotels added 700 jobs to their payrolls in May, according to the latest government data that shows the nationwide workforce shortage continues to make it difficult for hotels to fill open jobs. Total hotel employment stands at about 1.92 million according to the Bureau of Labor Statistics.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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The FHS Podcast: The Transformative Growth of Tourism in Saudi Arabia

Hospitality Net

The two leading women executives in hospitality discuss the critical Saudi traveller, the phenomenal growth of tourism in the region supported by data and how as the tourism industry booms in the region, it opens up a host of opportunities to set new benchmarks by challenging the status quo and bringing more women to the front.

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Christie & Co to market Brambletye Hotel in UK

Hotel Management Network

Christie & Co, a specialist property adviser, has been appointed to market the Brambletye Hotel in East Sussex, UK. The post Christie & Co to market Brambletye Hotel in UK appeared first on Hotel Management Network.

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Playa Hotels & Resorts and Marriott Sign Agreement to Open Paraiso de la Bonita, a Luxury Collection Adult All-Inclusive Resort, Riviera Maya

Hospitality Net

Anticipated to open in late 2024, the property will undergo a conversion process before bringing The Luxury Collection brand to the Mexican Caribbean.

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Momofuku Is Opening a New Manhattan Restaurant

EATER

The company’s star chef, Paul Carmichael, is coming back to New York

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali