Tue.Jan 02, 2024

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2024 Outlook: Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. As we look to 2024, we can expect… Further investments in data, loyalty, and AI will transform how quick service brands build authentic customer engagement Virtual brands unlocking growth potential and emerge as a game-changer for table service and fast-casual operators Bold fintech moves, as the role of payment processo

Marketing 197
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8 best hotel eCommerce strategies in 2024

MEWS

Hotel eCommerce refers to buying and selling accommodation and related services over the Internet. A powerful and seamless booking experience on your website keeps you ahead in our highly competitive industry. With the right strategies, hoteliers can use websites to drive bookings and reach a more diverse target audience.

Book 130
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PAS to present at three upcoming Infor Hospitality Customer Days events

eHotelier

The hotel back office and accounting solutions expert and leading provider of SunSystems solutions worldwide will share its expertise on how hotels can get the most out of SunSystems to make better business decisions.

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The Fearlessness of Kanji

EATER

How a simple rice dish became a Tamil symbol of resistance in Sri Lanka The plan for a surreptitious meeting had been in the works for weeks. On the morning of November 7, Mariyasuresh Eswari got in touch with a group of women to meet her at a clandestine location in Mullaitivu, a district located in the northeastern corner of the island nation of Sri Lanka.

Document 145
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Top Trends for Hospitality-driven Businesses

Lodging Magazine

Food & beverage has always been a critical part of the hospitality experience, but in an increasingly competitive landscape providing the right experience can be a major point of differentiation for hoteliers. As such, understanding the latest F&B trends can help hotel owners/operators improve the guest experience and maximize ROI. From the latest healthy food options to different menu ideas, there are many ways for hoteliers to capitalize and leverage the latest trends into an […]

Magazine 125

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Ask Anthony: Encouraging Employees to Stay Long Term

Lodging Magazine

I manage a high-end, established luxury hotel that has been recently renovated. The product itself is wonderful, but we are having issues of high turnover. What can we do to encourage employees to stay with us long term versus one year or less? Certainly, running a high-end luxury hotel is an exciting venture, but employee turnover can be a major concern.

Magazine 124
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The Royal Albion Hotel undergoes £500k refurb

Hotel Owner

Shepherd Neame has completed a £500,000 refurbishment of The Royal Albion Hotel in the Kentish seaside town of Broadstairs. The seafront hotel remained open while the 10-week project took place. The refurbishment included a major renovation of the restaurant area on the ground floor, including restoring the wooden floors and redecorating throughout with a “contemporary coastal feel”.

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8 Pro Tips for a Pest-Free Property: From Thorough Inspections to Proper Food Storage and Waste Disposal

Lodging Magazine

Although hotels strive to offer their patrons an unforgettable experience, pest problems can ruin even the most beautiful settings. With various amenities all on one property—from spas to gourmet dining—pests are sure to be a potential onsite risk. Here are some measures to check pests out of your property for good. Get Regular Pest Inspections. Scheduling routine pest inspections is crucial for identifying and addressing any issues promptly.

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Whitbread works with Middlesbrough College to train students

Hotel Owner

Whitbread has connected with 16 students at Middlesbrough College who are wanting to join the hospitality industry and build a career. The students have spent two days working in a local Premier Inn, covering all departments including reception, the restaurant, kitchen, and housekeeping as part of Whitbread’s youth strategy to support 500 young people this academic year in accessing a career in hospitality.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Satori Collective Announces Sale of Holiday Inn Express & Suites Alpharetta-Windward Parkway

Lodging Magazine

ATLANTA—Officials of Satori Collective announced the sale of the 124-suite Holiday Inn Express & Suites Alpharetta-Windward Parkway to Bukhari Group Hospitality. Satori achieved an approximate 24 percent internal rate of return and a 2x equity multiple through the sale. “We purchased this all-suite property in 2013 and quickly conducted a comprehensive, multi-million dollar, value-add renovation to reflag the property to a Holiday Inn Express & Suites by IHG,” said Samir Yajnik, CIO, Sat

Magazine 117
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Today’s news in brief – 2/1/24

Hotel Owner

Shepherd Neame has completed a £500k refurbishment of The Royal Albion Hotel in Broadstairs. The 10-week project included a major renovation of the restaurant, introducing a contemporary coastal feel with stylish tables and chairs. Five en-suite bedrooms underwent a complete transformation, featuring new furniture, décor, and luxury bathrooms. Each room retains a unique style dating back to 1776.

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Satori Collective Completes Sale of 124-Suite Holiday Inn Express & Suites Alpharetta-Windward Parkway

Hospitality Net

Officials of Satori Collective, a real estate investment management firm focused primarily on hotel property investment, today announced the sale of the 124-suite Holiday Inn Express & Suites Alpharetta-Windward Parkway to Bukhari Group Hospitality. Satori achieved an approximate 24% internal rate of return and a 2x equity multiple through the sale.

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The Stag & Huntsman relaunches with Sika Inns

Hotel Owner

The Stag and Huntsman, a country pub and restaurant with rooms in Hambleden Valley, will relaunch in January 2024 with a new Michelin-starred chef and revamped rooms with Sika Inns. The spot, on the Culden Faw Estate just outside Henley on Thames, has been taken over by the newly formed Sika Inns who also look after the Bottle and Glass Inn and the Hart Street Tavern in the area.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Four Seasons Hotel Suzhou Welcomes Guests to a Private Island Oasis

Hospitality Net

Four Seasons, a global leader in luxury hospitality, in collaboration with the Hong Kong leading developer Sun Hung Kai Properties, announces the grand opening of Four Seasons Hotel Suzhou. This new Hotel is a testament to the strong partnership between the two, set to become a dazzling new landmark in Suzhou and the Yangtze River Delta region, redefining the paradigm of urban luxury resorts.

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UKH sets out plan for 2024

Hotel Owner

UKHospitality has unveiled a three-point plan which it will focus on in 2024 to put hospitality at the “front and centre of policy making” ahead of the next General Election. The plan includes generating investment through root and branch reform of business rates, creating jobs through Apprenticeship Levy reform and driving economic growth through a lower rate of VAT.

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2027 Opening Planned for Mandarin Oriental Gellert, Budapest

Hospitality Net

Mandarin Oriental Hotel Group is set to revitalize and rebrand the historic Gellert Hotel in Budapest, renaming it as the Mandarin Oriental Gellert, Budapest. Slated to open in 2027, the hotel will showcase an Art Nouveau design and emphasize wellness.

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Hotel Online Distribution Strategies for 2024 and Beyond

STAAH

As hoteliers, your commitment to guest experience, personalized service, and strategic pricing strategies have never been more critical. In this digital age, a robust online presence stands as the linchpin for driving bookings and attracting guests. This blog discusses the importance of online distribution in the hospitality industry and essential components that cannot be compromised.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Turn the Tables on Turnover

Service that Sells

Is reducing turnover in your restaurant on your list of New Year’s Resolutions this year? You’re not alone. Even if you still have more applicants than ever applying for jobs, turnover is still a problem in restaurants. Having more applicants to choose from makes the job of hiring the right people – people who will stay – more challenging than ever.

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Hilton Chicago Oak Brook Hills Resort Names Raina Spasov General Manager

Lodging Magazine

CHICAGO—Somnium Hospitality Group announced the appointment of Raina Spasov as general manager at the Hilton Chicago Oak Brook Hills Resort. In her new role, Raina will oversee all aspects of the resort’s operations. With over 10 years of experience in the hospitality industry, Raina brings knowledge of the industry to her position, specifically to the Oak Brook Hills Resort where she began working in 2013 as an executive assistant.

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HSMAI Europe Podcast: Tomorrow Starts Now Episode 5

Hospitality Net

Welcome to the fifth edition of the employer branding podcastseries for HSMAI Europe.

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IHG Hotels & Resorts Opens First Staybridge Suites in France

Lodging Magazine

PARIS, France—The city of Cannes is now home to the first Staybridge Suites property in France. Staybridge Suites Cannes Centre, represents the introduction of the all-suites hotel to the IHG Hotels & Resorts portfolio in France. Located close to the Croisette, Staybridge Suites Cannes Centre offers an accommodation alternative, whether it is for leisure stays, family getaways, or business trips.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Breaking Ground: FCS Solutions Expands Across Europe To Answer The Call For Cloud-Based Hotel Operations Software

Hospitality Net

FCS Solutions, global leading provider of hospitality technology, has unveiled its strategic expansion across Europe, marked by the establishment of two new offices. This move comes in direct response to the accelerating adoption of its comprehensive cloud-based solution, FCS1, by hotels in the region.

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NC mountain resort portfolio sold for $15.65M

Hotel Business

Marcus & Millichap has brokered the sale of Switzerland Inn, a 70-room resort and residential houses in Little Switzerland, NC. The portfolio was sold for $15.65 million. “It was a privilege to utilize our tested process to expose and unlock the top of the market value for generational owners of such a unique and historic property,” said McLean Hicklin, first VP, investments, Marcus & Millichap.

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How Hotels Can Collaborate with the Right Influencer for Video Content

Are Morch

We are living in the digital age, the advertising techniques are now changed. Whether it’s the corporate industry or the Hotel industry, Creative ways for promotions are crucial such as Animation in advertising or influencer marketing. The rise of social media and digital marketing created new trends to promote a brand. One such trend is […] The post How Hotels Can Collaborate with the Right Influencer for Video Content appeared first on Are Morch, Digital Transformation Coach.

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How TV technology has transformed in-room entertainment

Hotel Business

By Dr. Bill Anckar Hotel entertainment has evolved considerably since TVs were first installed in guestrooms in 1947 by The Roosevelt Hilton in New York City. At what was a hefty service cost of $3 per day for guests, its Hotelevison system picked up on-air programs and screened them for visual and audio quality before transmitting to individual rooms.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.