Wed.Oct 04, 2023

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5 tips to get more hotel reviews

eHotelier

In the highly competitive landscape of the hospitality industry, mastering the art of collecting online reviews is a strategic move that can set you apart from the competition. You'll not only boost your online reputation but also gain valuable insights to improve your service.

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Rewriting Sydney’s Jacksons on George

Hospitality Magazine

Most Sydneysiders have experienced Jacksons on George at some stage of their life, whether it was part of a late-night crawl on a Friday or a post-work beer – it’s a name and a venue that’s synonymous with the city. But what we once knew as Jacksons has been rewritten by Creative Director Maurice Terzini and DTL Entertainment Group, who have been redeveloping the site since it was demolished more than a year ago.

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Personalizing the Dining Experience Through Music (Podcast)

Modern Restaurant Management

In this episode of The Main Course , hosted by MRM Executive Editor Barbara Castiglia examines music and its impact on the dining experience with guest Ross Honey, President and CEO at TouchTunes.

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In ‘Prison Ramen,’ Author Gustavo Alvarez Wants to Put Inmates’ Culinary Ingenuity on Full Display

EATER

Getty Images/iStockphoto Currently and formerly incarcerated people’s instant noodle recipes shed new light on the commissary staple How can instant ramen become popcorn, trail mix, a bologna sandwich, Vietnamese teriyaki, and chili mac? And, more importantly, why would you want it to? As Gustavo “Goose” Alvarez learned during 13 years spent in and out of prison, it takes pretty desperate circumstances to inspire this level of instant noodle ingenuity.

Book 137
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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World’s 50 Best 2024 to be hosted in Las Vegas

Hospitality Magazine

The World’s 50 Best Restaurants will head to the glitzy city of Las Vegas for the first time next year, hosting the annual awards ceremony as well as a program of culinary events. Come 5 June, chefs from across the globe will gather together to find out who has made the top 50 list at Wynn Las Vegas. “We are thrilled to head to the US as we announce Las Vegas as the location for The World’s 50 Best Restaurants 2024,” says William Drew, director of content. “No stranger to putti

Events 130

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IHG Hotels & Resorts introduces Vignette Collection to Indonesia

eHotelier

IHG Hotels & Resorts – one of the world’s leading hotel companies with more than 6,000 open hotels across 100 countries – is proud to partner with MMS Land, to debut the first Vignette Collection hotel in Indonesia.

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Honestly, the Cheese Grotto Comes in Handy

EATER

You may not think you need another thing on your counter, but what if that thing has cheese in it? | Cheese Grotto Maybe you don’t need an at-home cheese cave, but you should want one When I was first sent the Cheese Grotto after signing up for a cheese tasting, I thought, this is ridiculous. I have a small kitchen, so I find I have to be judicious about appliances and kitchenware — it was a whole thing to admit that yes, I may need to finally make room for a blender.

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Ester’s Mat Lindsay is Two Good Co’s chef of the month

Hospitality Magazine

Sydney chef Mat Lindsay has been announced as Two Good Co’s chef of the month for October. Lindsay is the force behind Ester and Poly, two of the city’s most acclaimed venues, with the chef recently releasing a new cookbook aptly named Ester. Now, he’s partnered with social enterprise Two Good to put together three options for the Darlinghurst cafe’s lunch menu.

Magazine 130
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Choice Hotels Asia-Pac welcomes two Riverina properties

eHotelier

Leading hotel group Choice Hotels Asia-Pac welcomes the newest additions to its flagship Comfort brand with the Comfort Inn Clubarham and the Comfort Suites Clubarham Golf Resort. The properties are located in the picturesque town of Barham on the banks of the Murray River in NSW.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Tips to prepare your venue for the summer period this year

Hospitality Magazine

Let’s hope the heatwaves this summer won’t be like what’s happening in the northern hemisphere or the bushfires of 2019. It’s important to prepare for big challenges, plan to protect assets, and organise disaster-recovery marketing. Urgent safety and continuity issues need your attention, starting with a secure power supply. It could even be a generator to ensure you can keep running if the power goes out.

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Hotel Investor Apps welcomes New VP for West Coast

eHotelier

Hotel Investor Apps (HIA), the advanced accounting and business intelligence company, has appointed Candra Valley (Rader) as Regional VP of Sales – West.

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Women in Hospitality’s 2024 Mentor Program

Hospitality Magazine

Not-for-profit organisation Women in Hospitality (WOHO) has announced it is partnering with Pink Boots Society Australia (PBSA) for the upcoming intake of its renowned Mentor Program, slated to launch in January 2024. The partnership is rooted in a shared commitment to break down barriers, open doors, empower and uplift women and non-binary people into excelling and leading in the hospitality sector.

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Jason C. Bass appointed Director of Culture and Programming at Thompson Atlanta-Buckhead

eHotelier

Thompson Atlanta-Buckhead, the urban lifestyle luxury hotel located in one of Atlanta's most desirable neighborhoods, announces Jason C. Bass as Director of Culture and Programming. In this role, Bass curates a range of culturally diverse programming, oversees community-focused brand strategy and collaborates with external partners to enhance guest experience.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The new Mews Kiosk: revolutionizing the check-in experience

MEWS

Even if we know that the guest experience starts at booking – or even research – when a guest walks through your door, that’s when it’s “game on.” Every touch needs to meet your guests’ (rising) expectations. And, at the same time, it’s important that their experience aligns with your brand identity and goals.

Book 130
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LSPR hosts 5th International Conference on Communication and Business

eHotelier

In line with Indonesia's chairmanship of ASEAN this year, LSPR Institute of Communication & Business, in collaboration with the ASEAN PR Network, organised an international conference on communication and business with the theme "Strengthening ASEAN Leadership in Sustainable Business." The conference took place at the United in Diversity Bali Campus and Trans Hotel Bali, gathering over 200 participants, speakers, educational institutions, and international public relations agencies from 15 c

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Searching for Yakitori, the Iconic Snack of Sumo

EATER

Yakitori is grilled in a dedicated kitchen in the basement of Tokyo’s premier sumo arena. | Takanori Ogawa/Getty Eating skewered chicken is a must at sumo matches in Japan This post originally appeared in the September 30, 2023 edition of Eater’s Travel newsletter , a place for Eater’s editors and writers to share their tips for navigating the world’s most delicious destinations.

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Strengthening Partnerships: Alpin Family and SuitePad equip ten more houses

eHotelier

The Austrian hotel group Alpin Family and the German hotel tech provider SuitePad are strengthening their partnership following successful pilot projects in three hotels. By the end of the year, an additional ten properties in the group will be furnished with in-room tablets. These tablets offer guests an easy way to access hotel information and services digitally, enhancing the personalization of their stay.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Accor announces 2025 Opening for Swissôtel in Antalya, Turkey

Hospitality Net

Accor has joined hands with Fenix Companies Group to introduce Swissôtel Antalya Kalkan in Turkey.

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Instagram moments boosting importance of travel experiences

PhocusWire

While experiences continue to gain importance in travel planning, factors such as limited online supply, weather and fixed pricing create disincentives to book far in advance.

Pricing 111
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Introducing Sleap.io: The First Web3 Hotel Booking Platform

Hospitality Net

Excitement abounds at Sleap.io with the introduction of an unprecedented Web3 hotel booking interface. Sleap.io takes a bold step into the travel future, weaving together advanced decentralized technology and cryptocurrency, setting a new standard in user experience.

Book 111
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Conflict Resolution Strategies to Deal with Unhappy Hotel Guests

Revenue Hub

Conflict resolution strategies show you the best way to approach a negative situation, defer an angry client, and implement strategies for sustaining your brand’s reputation. NB: This is an article from Mews The better your conflict resolution, the quicker your business can recover from a bad experience. Discover ways to manage a hotel crisis. All team members should complete conflict resolution training.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Elevating Its Brand Image: Wyndham Hotels Leverages Net Unit Growth Into Wall Street Gains, Increased Industry Recognition

Industry Insights Lodging Magazine

As I sit down with President & CEO Geoff Ballotti to talk all things Wyndham, we’re perched high above the 18th green at the Wyndham Championship in Greensboro, North Carolina. As we discuss everything from its milestone of five years as a public company to new brand launches, the conversation is occasionally put on hold by a loud cheer or gasp from the crowd, depending on whether the putt is made or missed.

Magazine 105
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McKinsey: The Promise of Travel in the Age of AI

Revenue Hub

Every generation has its own “golden age” of travel, often defined by the widespread adoption of new technology – from the jet engine of the 1950s that drastically reduced travel times to the dot-com period of the 1990s that allowed customers to build their dream itineraries online. Today, a new era of digitally enabled travel is upon us. NB: This is an article from McKinsey & Co.

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Doug Kennedy Announces Next Topic In His Webcast Training Series: Proactive Prospecting: Meet Your Hotel’s 2024 Sales Goals By Transitioning to “Sales Hunting”

Hospitality Net

Kennedy Training Network Inc. (KTN) announced today the topic for Doug Kennedy’s next training webcast: Proactive Prospecting: Meet Your Hotel’s 2024 Sales Goals By Transitioning to “Sales Hunting” scheduled for Friday, October 20 from Noon – 12:40pm EDT.

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Hotel Marketing: Understanding Attribution Models in Google Ads

Revenue Hub

In the ever-evolving digital advertising landscape, the hotel industry must remain up-to-date with the tools and strategies that drive success. NB: This is an article from three&six , one of our Expert Partners Google Ads , a pivotal platform in the hotel marketing toolkit, provides a variety of attribution models to help hotels understand how their ads contribute to bookings.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.