Tue.Mar 05, 2024

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The funkiest Southwest hotel with lessons for every hotelier worldwide

eHotelier

Besides bringing joy to all visitors by literally brightening their day, this hotel's combination of a distinctively themed design and genuinely warm service serves as yet one more clear example of how unique hospitality experiences will always triumph no matter the market.

Marketing 278
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Safety Training and a Strong Safety Culture: The Recipe for Mitigating Restaurant Risk

Modern Restaurant Management

Things began to change for the restaurant industry in 2023 as the script flipped from cutbacks to a growth mindset. Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth. While the change in mindset is good news for the industry, expansion in this sector is hampered by staff turnover with a majority ( 62 percent ) of restaurant owners reporting being understaffed.

Training 167
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InterContinental Khao Yai launches CSR partnership for elephant research and conservation

eHotelier

Located in the heart of Thailand, 2.5 hours’ drive north-east of Bangkok, Khao Yai is a captivating destination for travellers seeking a perfect blend of natural beauty, local culture, wildlife, adventure and much more. The UNESCO World Heritage Site offers lush landscapes, diverse ecosystems and a plethora of activities that promise an unforgettable experience for visitors.

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What is cost-based pricing strategy in the hotel industry?

MEWS

What is cost-based pricing? Cost-based pricing lets hoteliers set prices for rooms, services and amenities based on how much they cost their hotel, and then add a profit margin. First, you must calculate the total operating expenses, including fixed costs like rent, utilities and salaries, adding variable costs like housekeeping supplies and guest amenities.

Pricing 130
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Leonardo Valls appointed new Executive Chef at The Ritz-Carlton Maldives

eHotelier

The Ritz-Carlton Maldives, Fari Islands is thrilled to welcome its new Executive Chef, Leonardo Valls. Bringing 20+ years of international experience and an eye for gastronomic innovation, Valls is set to elevate the resort’s culinary experiences with his creativity and craftsmanship.

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Omni Orlando unveils eagle’s edge to elevate group gatherings

eHotelier

Omni Orlando Resort at ChampionsGate announces the opening of its newest venue, Eagles Edge at ChampionsGate. Centrally located at the 800-acre resort steps away from the main building, this one-of-a-kind, 6,000 square-foot facility boasts a staggering 30, unnetted bays powered by Toptracer Range technology, breathtaking views, and elevated culinary offerings.

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Detroit’s Third-Shift Bars Were a Lifeline. Now They’re a Dying Breed.

EATER

Detroit, Michigan’s early morning bars, like Abick’s Bar and Eastpointe Pub, which serve factory workers and first responders, are in decline.

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Mews and Amadeus extend partnership to expand the hospitality technology ecosystem

eHotelier

Mews, the industry-leading hospitality cloud, and Amadeus, the global leader in travel technology, today announce their extended strategic partnership to better connect the hospitality technology ecosystem.

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Kids’ Cookbooks Are Finally Growing Up

EATER

Carolyn Figel A new generation of cookbooks teaches kids to actually cook — with heat, flavor, and sharp objects I still have my copy of the Barbie Party Cookbook. Published in 1991, it was meant to introduce children to the idea of hosting a party. It begins with tips on choosing a date (don’t choose a school night), reserving a skating rink or a park in advance, and picking a theme.

Book 122
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Opportunity arises to buy into Victoria’s tightly-held gaming market

eHotelier

Geelong’s best-performing gaming and entertainment venue, The Sphinx Hotel, has been listed for sale after 50-plus years of operations by the Ramia Family.

Marketing 130
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IHG Hotels & Resorts Names eTip as a Digital Tipping Provider

Lodging Magazine

SAN FRANCISCO—eTip has been named an approved digital tipping provider of IHG Hotels & Resorts. This partnership enables associates across IHG’s network of more than 6,000 franchises, managed properties, restaurants, and bars to access eTip’s contactless tipping technology. By using the eTip platform, hotel colleagues have the potential to increase their tipped wages while guests can access cashless tipping. eTip’s payment and banking system, designed as an end-to-end digit

Magazine 120
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Tim Sheard appointed VP of Partnerships at Alliants

eHotelier

Alliants, the provider of customer experience technology and expertise, has appointed Tim Sheard as Vice President of Partnerships.

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3 reasons to make the move from your marketing cloud to SAS

SAS

The term “marketing cloud” became popular in the early 2010s with the promise that it could manage and automate marketing operations across numerous channels such as email, mobile, social and web. While marketing clouds have evolved over the years (mainly through acquisition), one thing has remained consistent: They do not [.

Marketing 114
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Which Baked Mac and Cheese Recipe Provides Pure Comfort?

EATER

Lille Allen/Eater We tested four of the internet’s most popular baked mac and cheese recipes to find out Controversial opinion: I tend to prefer stovetop mac and cheese over the seemingly more popular baked variation (it has something to do with Boston Market being a formative childhood experience). But for the purposes of this challenge — finding the best internet-famous baked mac and cheese recipe — that was a boon.

Budgeting 112
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Remington Hospitality president Chris Green to retire

Hotel Business

Chris Green , president, Remington Hospitality, is retiring from the company effective April 5. He was named president of the company in December 2022. Green played an instrumental role in the merger of Chesapeake Hospitality and Remington Hospitality, acting as the primary catalyst in building new relationships with third-party owners, the company reports.

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‘Yellowstone’ Is Trying to Take Over Your Kitchen

EATER

Just two tough dudes drinking coffee. | Paramount Taylor Sheridan’s Western drama has spawned a massive merch empire that includes everything you could want to eat like a Dutton I am not ashamed to admit that I watch — and deeply enjoy — the TV show Yellowstone. Created by Taylor Sheridan, the hugely popular series features John Dutton (Kevin Costner) and his band of good-looking cowboys doing cowboy stuff, punching each other, and occasionally murdering people.

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AHLA Names Kevin Carey Interim President & CEO

Lodging Magazine

The American Hotel & Lodging Association (AHLA) announced that Kevin Carey will serve as AHLA’s interim president and CEO while continuing in his role as AHLA’s senior executive vice president and COO. Carey succeeds former AHLA President and CEO William “Chip” Rogers, who resigned last Friday to pursue other professional interests. Carey will report directly to AHLA’s Board of Directors until a permanent president and CEO is selected and onboarded.

Magazine 110
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Waldorf Astoria Residences Dubai Downtown to Mark First Standalone Residence Outside of the US

Hospitality Net

Hilton (NYSE: HLT) and NABNI Developments, the visionary real estate developer behind the most sought-after residential and commercial properties in Dubai, have announced plans for Waldorf Astoria Residences Dubai Downtown, set for completion in 2028. Located in the most populous city in the United Arab Emirates, Waldorf Astoria Residences Dubai Downtown will heighten the prestigious hospitality brand’s global presence as the first-ever standalone Waldorf Astoria residential address outside of t

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How Legacy Systems Can Limit Hotel Revenue Potential

Revenue Hub

Despite its fast pace, the hospitality industry has a reputation for resisting change when updating platforms and processes. Many hotels continue to rely on outdated legacy systems that may have served them well in the past but now pose serious limitations on their revenue potential. NB: This is an article from iVvy Subscribe to our weekly newsletter and stay up to date As a result, hotels often wait until an unexpected breakdown occurs, costing them significant losses, before seeking out the ne

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Charting the future of the UK hospitality resurgence

Hotel Owner

Providing vital relief from the stresses of everyday life, the importance of the UK’s hospitality industry cannot be understated. Even with an economic downturn battering its foundations, the industry continues to stand strong, expanding at almost double the rate of the UK economy. However, in the labyrinth of challenges facing the UK’s hospitality sector, a startling truth emerges – some 37% of operators are precariously perched on the brink of profitability, revealing the insufficiency of curr

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Rethinking Predictors of Demand for Overnight Accommodation

Revenue Hub

The crux of the argument against relying solely on search data as a demand predictor lies in its inherent limitations. Search data, though abundant and readily accessible, often reflects preliminary interest or consideration rather than a committed decision to travel. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date It is influenced by many factors, including mere curiosity, comparison shopping, and speculative planning, none guarantee an actual

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Centara reveals exciting expansion plans to the world’s travel trade at ITB Berlin 2024

Hospitality Net

Centara Hotels & Resorts, Thailand’s leading hotel operator, returns to ITB Berlin this week to reveal its latest news, developments and expansion plans to the world’s travel trade. Having celebrated its 40th anniversary in 2023, the company is now embarking on a sustainable strategy that will introduce its unique style of family-centric hospitality to multiple new markets, as it strives to become one of the planet’s top 100 hotel operators by 2027.

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Do Automated Response Tools Really Increase Guest Satisfaction?

Revenue Hub

Technological progress is happening faster than ever. Hotels are also having to reshape the way they interact with their guests. One innovation that has gained momentum is the integration of artificial intelligence (AI)-driven automated response tools. NB: This is an article from Hotellistat , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date These tools promise efficiency, personalisation and improved guest experiences, but like any technology, they have advantag

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Amora Hotels & Resorts Unveils Five-Star Property in Brisbane Following USD20 Million Transformation

Hospitality Net

Thai-owned Amora Group has revealed its latest acquisition Amora Brisbane, transformed into a five-star leisure and business hotel after a AU$30 million (USD20 million) remodelling. The CBD hotel joins the group’s expanding portfolio of six owned and operated hotels and resorts under the Amora brand in Australia and Thailand. Previously the Novotel Brisbane, Amora purchased the property from CDL Hospitality Trusts in 2020.

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Swipe Right: How to capture Gen Z attention for Direct Bookings

STAAH

Crafting a strategic plan for guests to make direct bookings at your hotel is crucial, particularly for Gen Z visitors who appreciate technology and unique experiences. In contrast to their predecessors, Gen Z values authentic, personalized experiences, transparency, sustainability , and seamless digital interactions. To optimize direct bookings, hotels should tailor their strategies to align with these preferences, ensuring a smooth and personalized experience that caters to the specific needs

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.