Thu.Oct 12, 2023

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How to choose the right channel manager for your accommodation

eHotelier

The right hotel channel manager will simplify the complex task of distributing hotel inventory online, which saves time, reduces errors and enhances revenue management, thus empowering you to thrive in a competitive hospitality landscape.

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The Cost of Doing Business: Hidden Payment Fee Red Flags

Modern Restaurant Management

Both legacy restaurants and newer establishments can agree that the literal cost of doing business from payment processing can severely hamper revenue growth from the first sale. There is nothing more ubiquitous than cashless payments, but the ease of credit card use for a customer can create a significant cost for restaurants through exorbitant payment processing fees.

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W Hotels unveils architectural icon in Australia’s waterfront metropolis with the opening of W Sydney

eHotelier

W Hotels, part of Marriott Bonvoy’s global portfolio of over 30 brands, today announces the highly anticipated opening of W Sydney. Located in a dramatic curved structure rising over Darling Harbour, W Sydney is set to become a coveted destination for travelers and Sydneysiders alike, bringing new energy and a modern take on luxury to the city and harbour waterfront.

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10 Tips for New Restaurant Managers

Modern Restaurant Management

In the latest episode of the Making Dough Restaurant Show , above, host and restaurant owner Hengam Stanfield offers best practces for new managers to handle the day-to day challenges of running a restaurant.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How Dominica’s Traditional Foods Are Countering Climate Change

EATER

Dominica’s traditional foods are countering modern threats.

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More Trending

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What Even Is ‘Fine Wine’ Anymore?

EATER

The spectrum of luxury wines has gotten wider—and weirder—in recent years. Here are five bottles that represent what's coveted right now.

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Secrets® Tulum Resort & Beach Club expands to the heart of Tulum

eHotelier

Hyatt Hotels Corporation today announced the opening of Secrets® Tulum Resort & Beach Club, the newest addition to the Inclusive Collection, part of World of Hyatt – the largest portfolio of luxury all-inclusive resorts in the world. The 300-suite and private villa adults-only resort’s opening marks the expansion of the Inclusive Collection’s presence in Mexico to 44 total resorts and the 12th Secrets Resort & Spa branded property in the country.

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Courtland Grand Hotel Joins Trademark Collection by Wyndham

Industry Insights Lodging Magazine

ATLANTA, Georgia—Officials of the 763-room Courtland Grand Hotel announced that the property has joined the Trademark Collection by Wyndham. Operated by HEI Hotel & Resorts, the former Sheraton hotel joins Wyndham Rewards and the company’s reservation system. Trademark Collection by Wyndham is geared toward three- and four-star hoteliers looking to tap into the scale and resources of Wyndham while maintaining their hotels’ independent status.

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Sarah Churchill of Benjamin West receives the ISHC Lori Raleigh Award

eHotelier

The International Society of Hospitality Consultants (ISHC) has named Sarah Churchill of Benjamin West as the recipient of the annual Lori Raleigh Award for Emerging Excellence in Hospitality Consulting. Churchill was honored at the ISHC annual conference held October 5-7 at the Park Hyatt in Washington, D.C. As the winner, Churchill received a one-year associate membership to the ISHC to further professional relationships and experience all that the Society has to offer through planned events a

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Howard Anderson promoted to Odyssey Resorts COO

Hotel Business

Odyssey Resorts , an owner and manager of Minnesota resort properties, has promoted Howard Anderson to COO. In this role, Anderson leads several of the organization’s key functions including sales and marketing, group sales and resort operations. He is responsible for developing and forming deeper partnerships with the company’s guests, team members and owners, as well as building Odyssey’s portfolio.

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Larry Costakis appointed to Vice President of Construction and Development at First Hospitality

eHotelier

David Duncan, president and CEO of First Hospitality, a national hotel management and development company, announces the appointment of Larry Costakis as vice president of construction and development. Costakis brings over 25 years of experience in construction to this leadership position.

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Nighttime Harvests Can Protect Farmworkers from Blistering Heat, but They Bring New Risks

EATER

Workers harvest grapes at nighttime to avoid sweltering heat during the day. | Stolpman Vineyards Workers have taken to nocturnal harvesting schedules to avoid soaring daytime temperatures. Experts say more data, and more protections, are necessary. This article was produced in partnership with Nexus Media News. Twilight Greenaway contributed reporting.

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Thailand secures 405 leads at ITCMA 2023 debut of Pattaya’s City Package

eHotelier

Thailand Convention and Exhibition Bureau (TCEB) led the Thai Team to an outstanding finish at the recent IT&CMA in Bangkok with a total of 405 leads across three exhibition areas, while Pattaya, one of Thailand’s MICE Cities, debuted its City Package at the show to lure overseas groups.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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A Balancing Act: Most F&B Revenues Are Up From Last Year, but So Are Expenses

Lodging Magazine F&B

For hotels in the upper tier of the market, a successful conference and group season involves a healthy contribution from F&B departments. If the opening quarters of the year were any indicator, however, hoteliers will see tighter profit margins with inflation continuing to affect revenues and expenses. Through the first seven months of 2023, most F&B revenues easily exceeded last year, most notably beverage catering and banquet (C&B) coming in almost 27 percentage points higher [

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Sheraton Hotels & Hello Sunshine’s reese’s book club to bring global communities together through a shared love of books

eHotelier

Sheraton Hotels & Resorts is turning the page once again with today’s unveiling of the storied brand’s new program Gatherings by Sheraton. The weekly experiences aim to help guests and locals feel inspired by the stories and cultures of communities around the world, and ultimately get more out of their travels. As part of the initiative, Sheraton and Reese’s Book Club (RBC), a part of Candle Media’s Hello Sunshine, have partnered to launch the first-ever Reese’s Book Club x Sheraton Lobby Li

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Homewood Suites by Hilton Atlanta/Perimeter Center Completes Renovation

Guides: Lodging Magazine

ATLANTA—Officials of Aperture Hotels and Satori Collective announced the completion of the multi-million-dollar renovation of the 114-suite Homewood Suites by Hilton Atlanta/Perimeter Center. The refurbishment touched on all aspects of the hotel, including upgrades to public spaces, guestrooms, the fitness center, and meeting space. Additionally, the hotel refinished the exterior and signage and introduced new EV charging stations.

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GuestRevu GREAT Awards 2023 shortlist announced

eHotelier

Following the analysis of more than 60,000 reviews of hundreds of hotels in 37 countries collected over three months, the GuestRevu GREAT Awards have unveiled the hotels shortlisted for these highly anticipated awards in six categories. In a unique approach, the GREAT Awards are not determined by judges, but by the guests themselves, using aggregated guest feedback data from major online review sites to determine the leading hotels.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Hotel Sector Health Still Strong: Will This Continue or Melt Away?

Revenue Hub

Hi, welcome to another Coffee Time Chat Today we are joined by Dr Don from Strategic Solution Partners , one of our Expert Partners As is customary when we have Dr Don joins us, we love to delve into his wealth of knowledge, and financial expertise, to hear his views on the current state of the hotel industry. His track record speaks for itself and, keeping his fingers closely on the pulse, he is well placed to assess the health of the sector.

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One Hundred Shoreditch leverages IRIS’ digital platform to boost F&B revenue

eHotelier

One Hundred Shoreditch, part of the international hotel group The Lore Group, has reported significant growth in F&B revenue and operational efficiencies since introducing IRIS’s F&B ordering platform to manage online orders and payments.

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Mastering the Art of OTA Relationships: Practices for Revenue Growth

Revenue Hub

Welcome, hoteliers and revenue managers, to our comprehensive guide on mastering the art of OTA relationships to unlock your hotel’s revenue potential. NB: This is an article from Topline Revenue , one of our Expert Partners We dive into best practices that will help you build strong partnerships with Online Travel Agencies (OTAs) while driving revenue growth.

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Property Tax Trends: New Analysis Shows That Relief for U.S. Hoteliers Varies by Geography

Finance & Development : Lodging Magazine

Based on a sample of more than 3,000 hotels from CBRE’s Trends in the Hotel Industry database, U.S. hotel property tax expenditures averaged $2,626 per available room (PAR) in 2022. This is 10.8 percent less than the $2,943 PAR recorded in 2019, before the COVID-19 pandemic. Concurrently, the earnings before interest, taxes, depreciation, and amortization (EBITDA) for these same properties fell by 1.7 percent.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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8 Abandoned Cart Recovery Strategies

Revenue Hub

Online cart abandonment is an enduring challenge for e-commerce brands. It results in staggering annual revenue losses of $18 billion. NB: This is an article from Persado Although it’s commonly viewed as a missed sales opportunity, the ramifications of shopping cart abandonment extend far beyond immediate revenue loss. They include reduced return on investment (ROI) on marketing spend, loss of customer lifetime value, lower margins, and more.

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Meliá Hotels International Will Open the Spectacular Gran Meliá Dubai Jumeirah in Port de la Mer

Hospitality Net

Meliá Hotels International remains committed to luxury tourism, expanding its presence in Dubai by signing a new Gran Meliá property in Port de La Mer, a new luxury destination located in the Jumeirah One Beach area, one of the best areas in Dubai.

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Larry Costakis named First Hospitality construction VP

Hotel Business

First Hospitality , a national hotel management and development company, has appointed Larry Costakis as VP, construction and development. He brings more than 25 years of experience in construction to this leadership position. In his new role, Costakis will lead the First Hospitality Construction and Development Division. His responsibilities include project management, quality assurance and strategic planning, as well as fostering owner and partner relationships.

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The Courtland Grand Hotel Joins Trademark Collection by Wyndham

Hospitality Net

Officials of the 763-room Courtland Grand Hotel today announced that the property has joined the Trademark Collection by Wyndham. Operated by HEI Hotel & Resorts, a leading hospitality investment and management company, the former Sheraton hotel immediately joins Wyndham Rewards, the award-winning hotel rewards program with more than 100 million enrolled members, as well as the company’s reservation system.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.