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Imagine pouring your heart and soul into your restaurant, only to watch your tables remain empty night after night. One of the building blocks you must put in place before starting a restaurant is market research. Just like a well-crafted mission statement will help guide your business decisions, identifying and understanding your target customers and competitors through restaurant market research will give your business a competitive edge.
What is hospitality leadership? Hospitality leadership is a management approach used by hospitality industry professionals to guide their teams and enhance guest experiences. What does a hospitality team leader do? Leadership roles in hospitality are similar to leadership roles in other industries, in that the focus is on training, guiding and managing a team.
Transforming your property from a simple “sleepy stay” into a “super stay” means focusing on every step of the guest journey. From the first interaction at booking to the final checkout, these strategies can help your hotel stand out, attract new guests, and turn one-time visitors into loyal guests.
Having a strong environmental, social and governance (ESG) strategy has become essential for hospitality. While the policies that a hotel enacts must pervade all operations and the corporate company, one particular area that presents challenges is the procurement department, wherein the latest explainer article from Amazon Business addresses three of these as well as three top tactics for more sustainable purchasing.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
As the first and last point of contact for guests, a hostess sets the tone for every diner’s experience. Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. With these hostess interview questions, you can find the right candidates with the perfect combination of technical and interpersonal skills to create a seamless dining experience.
What is a hotel franchise? A hotel franchise is a business model where an independent hotel owner operates under the brand and management system of an established hotel chain. In exchange for fees, the franchisor provides access to brand recognition, marketing resources, reservation systems, and operational support. Franchising a hotel offers a powerful way to grow your business, boost visibility, and leverage established brand support.
Effective advertisement ideas for hotels are essential for attracting guests and standing out in a competitive market. This is not only focusing on the online advertisement but also about the physical advertisement that you will going to share it with your guest that walk in at your hotel.
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Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Effective advertisement ideas for hotels are essential for attracting guests and standing out in a competitive market. This is not only focusing on the online advertisement but also about the physical advertisement that you will going to share it with your guest that walk in at your hotel.
Mandarin Oriental Hong Kong is the unofficial base for out-of-town Captains of Industry. This is where they choose to overnight or stay longer when in town for meetings or whatever. They who are here for business are back. And that’s one reason Greg Liddell, posing with his wife Victoria on the hotel’s first floor balcony, is smiling (but actually he’s always smiling, he must have been born with a big grin).
Sheraton Hotels & Resorts, part of Marriott International’s global portfolio of over 30 extraordinary hotel brands, announced that Sheraton Samoa Aggie Grey's Hotel & Bungalows officially re-opened following a multi-million-dollar (USD8.5M) renovation.
As we wrap up this year, we’re uncovering some fresh insights into the travel dynamics of 2024 and catching glimpses of how they might ripple through 2025. Imagine this: two out of three of us have either met or exceeded our travel goals this past year. What comes next, you ask?
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Today, the Central Romana Corporation announces its appointment of Jason Kycek to Chief Marketing Officer of its Hospitality, Tourism, and Real Estate Division.
Gekko Group, a subsidiary of Accor Group and a leading player in Travel Tech in Europe, announces the appointment of Adam McKnight as Director of International Growth, a newly created and strategic role reporting directly to Fabrice Perdoncini, CEO of Gekko Group.
This article is my plea to chefs, restaurateurs and hoteliers to think about a culinary style that has yet to be properly expressed within a dining business entity. The idea is to explain that, yes, there is a lucrative opportunity here for being a trendsetter.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
UN Tourism, in collaboration with the Ministry of Culture, Sports, and Tourism of Vietnam, will convene global and local leaders, policy makers, and industry pioneers for the First Conference on Tourism for Rural Development (Hoi An, Viet Nam 9-11 December).
Tipping hotel housekeeping staff involves leaving a small amount of money for the individual employees who clean your hotel room. It is a great way to show appreciation and can help staff who often have a low base wage. Understanding the standard for tipping housekeeping staff is important because it is an area of anxiety The post Tipping Hotel Housekeeping; What is the Standard?
O Beach Hotel and Resort, a leading 4-star hotel, located at the historical northeastern shores of the Dead Sea has successfully streamlined its reservation operations with RateTiger’s advanced Reservation Interface.
The new law, part of the Bureaucracy Relief Act, leaves foreign visitors subject to the old registration requirements, creating potential challenges for hotels and guests alike. The post Germany simplifies hotel check-ins for domestic guests appeared first on Hotel Management Network.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
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