Tue.Nov 12, 2024

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How to Safeguard Your Restaurant in the Face of Severe Weather 

Modern Restaurant Management

In a time where restaurants are challenged by rising costs and labor constraints, the rise in severe weather adds another challenge that owners and managers must plan and solve for to protect people and assets. 2024 disasters like Hurricanes Helene and Milton are strong examples of how catastrophic weather can be, leaving businesses devastated and communities with billions in damages.

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Liquid & Larder announces Bar Julius

Hospitality Magazine

Liquid & Larder has announced Bar Julius, a European-style bar to be opened in The EVE Hotel Sydney. The group – which is behind Sydney institutions Bistecca, The Gidley, Alfie’s, and The Rover – first announced its exclusive F&B partnership with the anticipated hotel in August, and Bar Julius is the first venue to be named. “Open early and up late, this is an exciting new concept for us, and for Sydney, that will stay true to Liquid & Larder’s ethos of experience-led hospitality usi

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A New Initiative Hopes to Make Restaurants More Welcoming for Breastfeeding Parents

EATER

The Lactation Network set out to establish a set of standards for restaurants to implement to ensure that they’re being welcoming to breastfeeding parents. | Courtesy of the Lactation Network The Lactation Network’s new program will offer training to restaurant staff across the nation Restaurants are, famously, for eating. They are spaces in which consuming food is not only welcomed, but is expected.

Training 133
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Chris Lucas’ Mediterranean restaurant Carlotta is now open

Hospitality Magazine

Chris Lucas has opened the doors on his first Canberra venue, Carlotta. The Mediterranean restaurant was inspired by Lucas’ travels in the region and trattoria’s on the European coastline. “Some of my fondest food memories are from my travels through the Mediterranean. In opening Carlotta, I wanted to bring a harmonious blend of the region’s signature flavours and food culture to Canberra, combined with a little nod to Melbourne’s dining scene,” says Lucas.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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The Best Way to Test a Cookbook? Try It at a Restaurant

EATER

Lille Allen/Eater Cookbook authors are collaborating with chefs to turn their recipes into restaurant experiences After seeing posts from Agi’s Counter in New York City pop onto his Instagram Explore page, chef Jeremy Fox felt compelled to message its chef, Jeremy Salamon. “I was like, I think we’re soulmates or something ,” recalls Fox, the chef and owner of Los Angeles’s Birdie G’s and Rustic Canyon.

Book 119
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Best Practices to Reduce Hotel Chargeback Disputes

Lodging Magazine

With both fraudsters and guests engaging in bad behavior, chargebacks are becoming all too common for hotels—to the point where many merchants have given up the fight in combatting them. But now more than ever, hoteliers have the tools to protect and earn back revenue, and it starts with proactive preparation. Missteps can affect a merchant’s bottom line, but easy changes can have a significant impact.

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How to Optimize Your Hotel Website to Drive Group Sales

Revenue Hub

Hotel group sales are essential for your hotel’s revenue and occupancy goals. But, when it comes to optimizing hotel group sales strategy, where should hotels focus their efforts first? NB: This is an article from Tripleseat Subscribe to our weekly newsletter and stay up to date The answer is simple: start with your website. It is more than just a digital storefront.

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AHLA: 52% of Americans likely to travel for holidays

Hotel Business

More than half (52%) of Americans plan to travel overnight for leisure in the next four months, and hotels remain the top lodging choice for both leisure (45%) and business travelers (59%), according to a new survey commissioned by the American Hotel & Lodging Association (AHLA) and conducted by Morning Consult. Nearly two-thirds (66%) of Americans are more likely (25%) or equally as likely (41%) to stay in a hotel this fall or winter compared to a year ago.

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Top 10 Hotel Marketing Strategies to Boost Your Bookings in 2025

Revenue Hub

With the increase in digital trends, shifting traveler behaviors, and competitive landscapes, hoteliers must adopt both traditional and modern marketing strategies to attract and retain guests. NB: This is an article from Sabre Hospitality Subscribe to our weekly newsletter and stay up to date In this article, we’ll explore the top 10 marketing strategies that hoteliers can leverage to drive bookings and boost revenue in the coming year. 1: Optimize your hotel website for mobile In 2025, offer

Book 107
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Design Hotels Accelerates Global Portfolio Growth with Milestone Signings

Hospitality Net

Design Hotels, the community-driven portfolio of nearly 300 independent hotels, announced 29 signed agreements and 10 percent growth of its global portfolio within the last 12 months. From the under-the-radar Black Sea coast of Batumi, Georgia, to the bustling, residential neighborhood of Tribeca, New York, each of the new and upcoming Design Hotels properties embodies the values of the brand and the singular vision of the property owner.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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How to Launch Your Hotel’s Black Friday/Cyber Monday Strategy

Revenue Hub

Other industries use massive sales at the end of the year to push their profitability from the red to black, the reason behind the term Black Friday. NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date Even among the massive success in other industries, far too many resorts and hotels aren’t taking part in this giant annual shopping spree.

Book 103
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NexGen Hotels Acquires The Maritime Hotel Fort Lauderdale - Plans Renovation and Rebrand

Hospitality Net

November 12, 2024 - NexGen Hotels, a hotel development and management company based in Itasca, Illinois, today announced the acquisition of The Maritime Hotel Fort Lauderdale Airport & Cruiseport. Located at 2161 Maritime Boulevard, the boutique hotel will undergo a renovation and rebrand as the Moor Hotel at Marina Bay, a Tribute Portfolio Hotel. The hotel is expected to be fully converted by Q3 of 2025.

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Dimension adds Texas hotel to portfolio

Hotel Business

Hotel management company Dimension Hospitality has added the 79-room Fairfield Inn & Suites Bay City in Bay City, TX, to its portfolio. The hotel features a heated outdoor pool, complimentary breakfast and WiFi and a large lobby. It is close to Matagorda Beach and the Gary Player-designed Rio Colorado Golf Course. Nearby companies included STP, Tenaris, OXEA, Phillips 66 and Equistar.

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Cendyn and Amadeus Report U.S. Group Business Shows Highest Overall Index Rating in Four Quarters

Hospitality Net

Cendyn’s Sales Intelligence platform, previously known as Knowland, and Amadeus, a leading travel intelligence and technology provider for the travel industry, today present the metrics from the companies’ Hospitality Group and Business Performance Index (the “Index”). For the third quarter of 2024, the Index shows an overall health metric of 107.9 percent year-over-year (YOY), showing the highest overall index rating in four quarters.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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NexGen Hotels acquires Ft. Lauderdale property

Hotel Business

NexGen Hotels , a hotel development and management company based in Itasca, IL, has purchased The Maritime Hotel Fort Lauderdale Airport & Cruiseport. The boutique hotel will undergo a renovation and rebrand to the Moor Hotel at Marina Bay, a Tribute Portfolio Hotel, which is expected to be completed by Q3 of 2025. The property is located in the 25-acre Marina Bay Resort, close to Hollywood-Fort Lauderdale International Airport and the Port Everglades Cruise Terminals.

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6 ways to improve customer service in hotels

MEWS

What is customer service in the hospitality industry? Customer service in the hospitality industry is all about ensuring guests feel welcomed, supported, and cared for at every stage of their stay. It’s the art of creating an enjoyable, seamless, and unforgettable experience - from the moment they check in to resolving any concerns during their visit and even following up after they’ve left.

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Excel Group acquires Embassy Suites hotel in Syracuse, NY

Hotel Business

Arlington, VA-based private equity firm Excel Group has acquired the Embassy Suites by Hilton Syracuse Destiny USA. The 209-room hotel in Syracuse, NY, is the most recently developed hotel in the greater Syracuse market and is the only hotel located adjacent to the Destiny USA shopping and entertainment centers. Opened in 2017, the hotel is located in an area with increasing demand for hotel space due to demand drivers such as shopping, travel hubs, Syracuse University and healthcare institution

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IHG Hotels & Resorts to debut in Ujjain with signing of a Holiday Inn hotel

eHotelier

IHG® Hotels & Resorts, one of the world’s leading hotel companies, has announced the signing of a management agreement with Peachery LLP to launch Holiday Inn Ujjain. Scheduled to open in 2028, the new property aligns with IHG’s strategic focus on expanding its footprint in high-growth secondary markets across India.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Margaritaville Resort Cape Cod opens

Hotel Business

Margaritaville Resort Cape Cod has opened in Hyannis, MA, the brand’s first property in New England. The resort offers 276 rooms, a year-round heated pool, the 30,000-sq.-ft. Fins Up! Water Park, St. Somewhere Spa and a courtyard. The resort features several dining options open to both guests and the public, including the LandShark Bar & Grill, Joe Merchant’s Coffee & Provisions, Feeding Frenzy and Salty Rim food truck.

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Grand Hyatt Scottsdale resort debuts $115M renovation

eHotelier

Hyatt Hotels Corporation is proud to announce Grand Hyatt Scottsdale Resort has completed its highly anticipated $115 million property-wide renovation.

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How AI and voice-speech interaction is transforming kiosk customer experience

Fast Casual

AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including drive-thru ordering and kiosks.

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Sandeep Kumar appointed Hotel Manager at The Ritz-Carlton, Half Moon Bay in San Francisco

eHotelier

The Ritz-Carlton, Half Moon Bay, San Francisco Bay Area's premier Forbes Five-Star oceanfront resort, is thrilled to announce the appointment of Sandeep Kumar as the new Hotel Manager starting this November.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Widemouth Manor in Cornwall brought to market for £2.9m

Hotel Owner

Widemouth Manor, a hotel with panoramic sea views near Bude, Cornwall, has been brought to market for an asking price of £2.9m. Occupying a coastal position within walking distance from the beach, Widemouth Manor is a detached property that offers 10 individually designed en-suite letting rooms along with several large, flexible trading spaces, including the Sunset Restaurant, Sunset Lounge Bar, a rooftop sun terrace, and gardens.

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Himank Goswami appointed Senior Director – Head of Design and Capital Planning SWA-MEA at IHG in Dubai

eHotelier

IHG Hotels & Resorts has announced the appointment of Himank Goswami as the senior director of design (premium, essentials, and suites) and capital planning for all brands across the SWA-MEA region.

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Today’s news in brief – 12/11/24

Hotel Owner

Adam Dyke has been appointed as the new general manager of The Grand York hotel , bringing over 20 years of luxury hospitality experience. Formerly group operations director at Luxury Family Hotels, Dyke has held leadership roles at Artfarm, Chewton Glen, and others, receiving accolades such as Master Innholder status. Dyke expressed excitement about returning to Yorkshire, aiming to enhance The Grand’s high standards in service.

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Rendezvous Hotel Perth Scarborough’s summer glow up

eHotelier

Perth’s first and only beachside hotel high rise, Rendezvous Perth Scarborough is getting a summer glow-up thanks to a multi-million-dollar investment by owners, Far East Orchard.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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SilverDoor promotes Neale to chief supply officer

Serviced Apartments

Reading Time: < 1 minute Worldwide: Serviced apartment provider SilverDoor has promoted Alex Neale from SVP partner relationships to chief supply officer, effective immediately. Neale joined SilverDoor in 2009 and has held a number of account management roles since. In his new position, Neale will work with SilverDoor’s global property partner network to support clients with technology, health and safety, and more.

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Hotel Investor Apps expands into the UK market with strategic partnership with Tascoli

eHotelier

Hotel Investor Apps (HIA), the leading hospitality ERP platform, announced today it entered a strategic partnership with Tascoli, a leading ERP consulting and implementation service provider in the UK.

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What is the Average Restaurant Food Cost Per Month?

Sculpture Hospitality

Learn how to calculate your average restaurant food cost per month, improve your food cost percentage, and boost profitability with effective strategies.

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Brandstand launches the CubieTrio with MagPlus

Hotel Business

Brandstand has launched CubieTrio with MagPlus, an alarm clock designed specifically for hotel guestrooms. The device caters to the growing need for device charging solutions among travelers. The clock features a wireless charging station equipped with the company’s MagPlus technology, ensuring proper alignment for seamless charging. This technology is compatible with a wide range of devices, including all major phone manufacturers, allowing guests to effortlessly power their devices without the

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a