What is a Hotel Cancellation Policy? A Complete Guide
Hotelogix
JUNE 28, 2024
The Hotel cancellation policy allows guests to cancel reservations up to a specified time before check-in. After this period is crossed, hotels may apply a cancellation fee, a percentage of the booking amount, or the entire booking cost. Hotels must implement cancellation policies to assure operational efficiency while accommodating guest needs. These outline situations for penalty-free cancellations and clarify when fees apply, ensuring a balance between guest convenience and revenue management
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