Fri.Jun 28, 2024

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What is a Hotel Cancellation Policy? A Complete Guide

Hotelogix

The Hotel cancellation policy allows guests to cancel reservations up to a specified time before check-in. After this period is crossed, hotels may apply a cancellation fee, a percentage of the booking amount, or the entire booking cost. Hotels must implement cancellation policies to assure operational efficiency while accommodating guest needs. These outline situations for penalty-free cancellations and clarify when fees apply, ensuring a balance between guest convenience and revenue management

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My Mother, Her Verdolagas, and Me

EATER

Yeti Iglesias Considered by some to be an invasive weed, generations of Mexican cooks have harnessed the power of purslane — including those in my family With the Turkish novela Amor Prohibido playing on my mom’s iPad, we settled into our kitchen roles. My mom led the way, as she sauteed diced tomatoes and onions. My two-year-old nephew, who already speaks better Spanish than I do, stood by my mom’s side asking to be carried.

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MRM Research Roundup: Mid-Year 2024

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Early Impact of California's Minimum Wage A new edition of The Anchor from Placer.ai, written by R.J. Hottovy, the company’s Head of Analytical Research, digs into the changes at California restaurants wrought by increases to its minimum wage laws.

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A ‘Good’ Billionaire Bought Anchor Brewing. What Happens to Its Union?

EATER

Anchor Steam | Photo by Justin Sullivan/Getty Images Union members want to get back to work at the storied San Francisco brewery, but they have yet to hear from the brewery’s new owner Patrick Costello didn’t know Anchor Brewing Company had been bought until his phone started buzzing with questions from friends. Like the rest of Anchor Steam’s unionized workforce, Costello had lost his job in August 2023, when Sapporo USA, which had purchased the San Francisco brewery in 2017, announced plans to

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Creating an Effective Cell Phone Policy for Restaurant Staff

Modern Restaurant Management

What are the best practices for instilling an effective cell phone policy for staff at your restaurant? It's a tough issue. This episode of Making Dough Show ! host Hengam Stanfield delves into this topic offering suggestions for creating an efficient and productive workable environment.

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Hyatt Acquires the me and all hotels Brand, Positioning Conversion-Friendly Lifestyle Brand for Growth Across Europe and Beyond

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) today announced that a Hyatt affiliate has acquired the me and all hotels brand from Lindner Hotels AG (Lindner) to unlock growth in new European markets and build on Hyatt’s strong momentum in the region.

Marketing 108
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Hyatt acquires the me and all hotels brand

Hotel Business

A Hyatt affiliate has acquired the me and all hotels brand from Lindner Hotels AG (Lindner) to unlock growth in new European markets and build on Hyatt’s momentum in the region. This move builds on the strategic collaboration that Hyatt and Lindner entered into in 2022, which increased Hyatt’s brand footprint in Germany and Europe, with the subsequent integration of most Lindner Hotels & Resorts and me and all hotels into the World of Hyatt loyalty program.

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Omni San Diego Hotel Completes Renovation, Introduces New Dining Concepts

Guides: Lodging Magazine

Located in San Diego’s Gaslamp Quarter, Omni San Diego Hotel announced the completion of a top-to-bottom renovation. This includes a redesigned poolside experience, two new food and beverage concepts, refreshed meeting and event spaces, and reimagined lobby and guestrooms. The hotel is located near landmarks such as Petco Park, Little Italy, San Diego’s Convention Center, and Seaport Village.

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Replay Destinations to develop luxury hotel in Healdsburg, CA

Hotel Business

Replay Destinations has plans to develop a 53-room luxury hotel in downtown Healdsburg, CA. The new property will be located in Mill District, a 10-acre site of a former lumber mile redeveloped by Replay. In addition to the hotel, the location will feature residences by architects such as Olson Kundig , an array of owner amenities including a pool and fitness center, retail and a neighborhood park framed by a preserved grove of heritage redwood trees.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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AAA: Over 70.9 Million Travels to Go 50 Miles or More for July 4th Week

Lodging Magazine

WASHINGTON, D.C.—AAA projects 70.9 million travelers will head 50 miles or more from home over the July 4th holiday travel period. For the first time, AAA looked at the entire July 4th week, plus the Saturday before and the Sunday after the holiday. This year’s projected number of travelers for that period is a 5 percent increase compared to 2023 and an 8 percent increase over 2019.

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How New Californian Legislation Will Impact Hotels

Revenue Hub

If there’s one thing we have come to expect in hospitality, it’s change. And, change is coming this summer with the introduction of two new laws in California: California Senate Bill 644 and California Assembly Bill 537. NB: This is an article from Revinate Subscribe to our weekly newsletter and stay up to date These legislations, effective from July 1, 2024, focus on cancellation policies and pricing transparency, respectively.

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Inside Ukraine’s Wartime Bar Scene

EATER

The country’s hospitality industry has lost talent to both the West and the front line. But as I found out at Kyiv's first bar show since the Russian invasion, it's still a hotbed of creativity.

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DMA is Changing Google Search, But Not How Hoteliers Hoped

Revenue Hub

In response to DMA regulations, Google introduced several significant changes to hotel search result pages in January. Organic and unpaid traffic to hotel websites and booking revenue have fallen sharply while paid traffic and revenue have surged. NB: This is an article from D-Edge Subscribe to our weekly newsletter and stay up to date The impacts are real.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Shop ‘The Bear’ Aesthetic

EATER

Carmy’s plates of choice come from potter Jono Pandolfi. | Jono Pandolfi A guide to the kitchen tools, tableware, and clothes you might recognize from ‘The Bear’ It started with the T-shirt. When The Bear first hit Hulu in 2022, viewers, instantly taken with Carmy and the lure of the “dirtbag line cook,” had to know: Where did he get his signature, cut-just-right white tees?

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The Dark Side of Data

Revenue Hub

Nowadays, every click, scroll, and tap is meticulously recorded and analyzed. Property Management Systems have revolutionized the way hotels operate, offering seamless booking experiences and personalized guest services. NB: This is an article from Shiji Subscribe to our weekly newsletter and stay up to date But as much as this poses opportunities it also leaves a threat: the mishandling of guests’ personal information.

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U.S. hotel results for week ending June 22

Hotel Business

The U.S. hotel industry reported lower performance results from the previous week and mixed comparisons year-over-year (YOY), according to CoStar’s latest data through June 22. June 16-22 (percentage change from comparable week in 2023): Occupancy: 69.5% (-2.5%) ADR: $159.88 (+0.1%) RevPAR: $111.17 (-2.3%) Among the top 25 markets, Seattle saw the highest YOY increases in occupancy (+11.1% to 84.9%) and RevPAR (+16.8% to $179.47).

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Understand Generational Hotel Guest Behavior: Boomers to Gen Z

Revenue Hub

Imagine stepping into a hotel where every aspect of your stay feels tailor-made just for you. From the moment you check in, the experience is comfortable, exciting, and exactly how you want it to be. Now, picture how different this experience would be for your parents, your kids, or even your grandparents. NB: This is an article from Suitepad Subscribe to our weekly newsletter and stay up to date In today’s hospitality industry, understanding and catering to the unique preferences of various gen

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Evaluating revenue management options ahead of budget season

Hotel Business

By Geoff Roether Dread it. Run from it. Budget season arrives all the same. While quoting Thanos is maybe a little dramatic here, hotel budgeting season being right around the corner is no joke. Now’s the time to start weighing investment options and making tough decisions on where you prioritize upcoming spending. That said, it’s clear that there are few items on your property’s wish list that provide the long-term value of an effective revenue management system.

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Google Delays Aside, Marketers Can’t Pause Post-Cookie Planning

Revenue Hub

While Google’s latest delay in deprecating third-party cookies in Chrome might offer some reprieve for teams still behind on post-cookies prep, it also underscores the intricate landscape of digital advertising. NB: This is an article from Sirista Subscribe to our weekly newsletter and stay up to date The delay, attributed to “ongoing challenges related to reconciling divergent feedback from the industry, regulators and developers” in a recent Digiday article , emphasizes the need to map the po

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Westin San Diego hotel in US concludes $20m revamp

Hotel Management Network

Westin San Diego Bayview, a hotel in San Diego, US, has concluded an extensive $20m renovation. The post Westin San Diego hotel in US concludes $20m revamp appeared first on Hotel Management Network.

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Hotel Cerro joins Marriott’s Autograph Collection

Hotel Business

StonePark Capital has revealed that Hotel Cerro in San Luis Obispo, CA, has joined the Autograph Collection by Marriott portfolio following a multimillion-dollar renovation. The landmark hotel features 65 reimagined guestrooms and suites, redesigned public spaces and four on-site restaurants. The property is managed by Azul Hospitality Group. The property, which was designed by Gensler , features 65 guestrooms and suites.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Replay Destinations plans luxury hotel project in Healdsburg, California 

Hotel Management Network

Replay Destinations, a destination development company, has revealed plans to develop a 53-room luxury hotel within the Mill District in downtown Healdsburg, California, US. The post Replay Destinations plans luxury hotel project in Healdsburg, California appeared first on Hotel Management Network.

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CoStar: U.S. Hotels Report Lower Performance Results From Previous Week

Lodging Magazine

WASHINGTON—The U.S. hotel industry reported lower performance results from the previous week and mixed comparisons year over year, according to CoStar’s latest data through June 22, 2024. U.S. Hotel PerformanceJune 16-22, 2024 Percentage change from comparable week in 2023:Occupancy: 69.5 percent (down 2.5 percent)ADR: $159.88 (up 0.1 percent)RevPAR: $111.17 (down 2.3 percent) Among the Top 25 Markets, Seattle saw the highest year-over-year increases in occupancy (up 11.1 percent to 84.9 p

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Pivot to manage The Scarlet Hotel, a Tribute Portfolio Hotel in Nebraska

Hotel Management Network

Pivot, the lifestyle operating vertical of Davidson Hospitality Group, has been appointed by Goldenrod Companies to oversee management of The Scarlet, Lincoln, a Tribute Portfolio Hotel. The post Pivot to manage The Scarlet Hotel, a Tribute Portfolio Hotel in Nebraska appeared first on Hotel Management Network.

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The Scarlet, Lincoln, a Tribute Portfolio Hotel Names Pivot as Manager

Lodging Magazine

ATLANTA—Pivot, the lifestyle operating vertical of Davidson Hospitality Group, which is celebrating its 50th anniversary in 2024, has been selected by Goldenrod Companies to manage The Scarlet, Lincoln, a Tribute Portfolio Hotel in Lincoln, Nebraska. The only hotel in partnership with the University of Nebraska – Lincoln and located on the Nebraska Innovation Campus (NIC), the property has 154 guestrooms and suites inspired by towns across the state; a variety of restaurant and bar experiences [

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.